TABLE OF CONTENTS2
HIGHLANDER_HV_U (OM48F12U)For your information....................... 8
Reading this manual .................... 14
How to search .............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving ...................... 28
For safety drive ................... 30
Seat belts ............................ 32
SRS airbags ........................ 41
Front passenger occupant classification system ......... 54
Safety information for children ............................. 61
Child restraint systems ........ 62
Installing child restraints ...... 66
Exhaust gas precautions ..... 80
1-2. Hybrid system Hybrid system features ....... 81
Hybrid system precautions ....................... 85
1-3. Theft deterrent system Immobilizer system ............. 91
Alarm ................................... 93
2. Instrument cluster Warning lights and indicators........................... 98
Gauge and meters ............ 103
Multi-information display ... 107
Energy monitor/ consumption screen ........ 113 3-1. Key information
Keys................................... 120
3-2. Opening, closing and locking the doors
Side doors ......................... 124
Back door .......................... 130
Glass hatch........................ 142
Smart key system .............. 146
3-3. Adjusting the seats Front seats......................... 154
Rear seats ......................... 156
Driving position memory .... 163
Head restraints .................. 167
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 171
Inside rear view mirror ....... 173
Outside rear view mirrors ............................. 175
3-5. Opening and closing the windows
Power windows.................. 177
Moon roof .......................... 181
Panoramic moon roof ........ 185
1For safety and security
2Instrument cluster
3Operation of each
component
TABLE OF CONTENTS4
HIGHLANDER_HV_U (OM48F12U)5-1. Basic Operations
Audio system types ........... 348
Entune Audio..................... 349
Steering wheel audio switches .......................... 352
AUX Port/USB Port ........... 353
Basic audio operations ...... 354
5-2. Setup Setup menu ....................... 356
General settings ................ 357
Audio settings.................... 358
Display settings ................. 359
Voice settings .................... 360
5-3. Using Entune Audio Selecting the audio source ............................. 361
List screen operation ......... 362
Optimal use of Entune Audio ............................... 364
5-4. Using the radio Radio operation ................. 365
5-5. Playing an audio CD and MP3/WMA/AAC discs
CD player operation .......... 367
5-6. Using an external device
Listening to an iPod........... 373
Listening to a USB memory device................ 377
Using the AUX port ........... 381 5-7. Connecting Bluetooth
®
Preparations to use
wireless
communication ................ 382
Registering a Bluetooth
®
audio player for the
first time ........................... 386
Registering a Bluetooth
®
phone for the first time..... 387
Registering a Bluetooth
®
device .............................. 388
Connecting a Bluetooth
®
device .............................. 390
Displaying a Bluetooth
®
device details................... 392
Detailed Bluetooth
®
system settings................ 393
5-8. Bluetooth
® Audio
Listening to Bluetooth®
Audio ............................... 394
5-9. Bluetooth
® phone
Using a Bluetooth®
Phone .............................. 395
Making a call...................... 397
Receiving a call ................. 400
Speaking on the phone...... 401
Bluetooth
® phone
message function ............ 404
Using the steering wheel switches ................ 408
Bluetooth
® phone
settings ............................ 409
Contact/Call History Settings ........................... 410
What to do if... (Troubleshooting) ............ 419
5-10. Bluetooth
®
Bluetooth®......................... 423
5-11. Using the voice command system
Voice command system .... 427
5Audio system
5
1
9 8 6 5
4
3
2
HIGHLANDER_HV_U (OM48F12U)
10
7
6-1. Using the air conditioning system and defogger
Front automatic air conditioning system ........ 434
Rear automatic air conditioning system ........ 441
Heated steering wheel/ seat heaters/
seat ventilators ................ 444
6-2. Using the interior lights Interior lights list ................ 447
• Interior lights ................. 448
• Personal lights .............. 448
6-3. Using the storage features
List of storage features...... 450
• Glove box...................... 451
• Console box .................. 451
• Bottle holders ................ 452
• Cup holders .................. 453
• Auxiliary boxes .............. 455
• Open tray ...................... 456
Luggage compartment features ........................... 457 6-4. Using the other interior
features
Other interior features........ 459
• Sun visors ..................... 459
• Vanity mirrors ................ 459
• Conversation mirror ....... 460
• Clock ............................. 461
• Outside temperature display ........................... 461
• Power outlets ................ 463
• USB charging ports ....... 465
• Rear sunshades ............ 467
• Armrest.......................... 468
• Coat hooks .................... 469
• Assist grips .................... 469
• Side table ...................... 470
Garage door opener .......... 471
Safety Connect .................. 478
Compass ........................... 484
6Interior features
TABLE OF CONTENTS6
HIGHLANDER_HV_U (OM48F12U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance ........ 500
Emission inspection and maintenance (I/M)
programs ......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood.................................. 506
Positioning a floor jack ...... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure........ 532
Wheels .............................. 535
Air conditioning filter .......... 537
Electronic key battery ........ 539
Checking and replacing fuses ............................... 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped in an
emergency....................... 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ............................... 562
If you think something is wrong............................... 566
If a warning light turns on or a warning buzzer
sounds ............................. 567
If a warning message is displayed ......................... 577
If you have a flat tire .......... 597
If the hybrid system will not start ..................... 621
If the electronic key does not operate
properly ........................... 623
If the 12-volt battery is discharged ....................... 626
If your vehicle overheats......................... 631
If the vehicle becomes stuck ................................ 635
7Maintenance and care8When trouble arises
20Pictorial index
HIGHLANDER_HV_U (OM48F12U)
■Switches
Automatic High Beam switch . . . . . . . . . . . . . . . . . . . . . . . . P. 245
Camera switch
*1, 2
Power back door switch*1 . . . . . . . . . . . . . . . . . . . . . . . . . . P. 130
Windshield wiper de-icer switch . . . . . . . . . . . . . . . . . . . . . P. 436
Heated steering wheel switch
*1. . . . . . . . . . . . . . . . . . . . . . P. 445
Intuitive parking assist switch
*1, 2
1
2
3
4
5
6
301-1. For safe use
HIGHLANDER_HV_U (OM48F12U)
Adjust the angle of the seat-
back so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (→P. 154)
Adjust the seat so that you can
depress the pedals fully and so
that your arms bend slightly at
the elbow when gripping the
steering wheel. ( →P. 154)
Lock the head restraint in place with the center of the head restraint
closest to the top of your ears. ( →P. 167)
Wear the seat belt correctly. ( →P. 3 2 )
Make sure that all occupants are we aring their seat belts before driv-
ing the vehicle. ( →P. 3 2 )
Use a child restraint system appropriate for the child until the child
becomes large enough to properly wear the vehicle’s seat belt.
( → P. 62)
For safety drive
For safe driving, adjust the seat and mirror to an appropriate
position before driving.
Correct driving posture
1
2
Correct use of the seat belts
3
4
441-1. For safe use
HIGHLANDER_HV_U (OM48F12U)
Your vehicle is equipped with ADVANCED AIRBAGS designed based
on the US motor vehicle safety standards (FMVSS208). The airbag
sensor assembly (ECU ) controls airbag deployment based on infor-
mation obtained from the sensors et c. shown in the system compo-
nents diagram above. This informat ion includes crash severity and
occupant information. As the airbags deploy, a chemical reaction in
the inflators quickly fills the airbag s with non-toxic gas to help restrain
the motion of the occupants.
WARNING
■ SRS airbag precautions
Observe the following precautions regarding the SRS airbags.
Failure to do so may cause death or serious injury.
● The driver and all passengers in the vehicle must wear their seat belts
properly.
The SRS airbags are supplemental devices to be used with the seat belts.
● The SRS driver airbag deploys with considerable force, and can cause
death or serious injury especially if the driver is very close to the airbag.
The National Highway Traffic Safety Administration (NHTSA) advises:
Since the risk zone for the driver’s airbag is the first 2 - 3 in. (50 - 75 mm)
of inflation, placing yourself 10 in. (250 mm) from your driver airbag pro-
vides you with a clear margin of safety. This distance is measured from
the center of the steering wheel to your breastbone. If you sit less than 10
in. (250 mm) away now, you can change your driving position in several
ways:
• Move your seat to the rear as far as you can while still reaching the ped- als comfortably.
• Slightly recline the back of the seat.
Although vehicle designs vary, many drivers can achieve the 10 in. (250
mm) distance, even with the driver seat all the way forward, simply by
reclining the back of the seat somewhat. If reclining the back of your
seat makes it hard to see the road, raise yourself by using a firm, non-
slippery cushion, or raise the seat if your vehicle has that feature.
• If your steering wheel is adjustable, tilt it downward. This points the air-
bag toward your chest instead of your head and neck.
The seat should be adjusted as recommended by NHTSA above, while
still maintaining control of the foot pedals, steering wheel, and your v\
iew
of the instrument panel controls.
461-1. For safe use
HIGHLANDER_HV_U (OM48F12U)
WARNING
■SRS airbag precautions
● Do not allow a child to stand in front of
the SRS front passenger airbag unit or
sit on the knees of a front passenger.
● Do not allow the front seat occupants to
hold items on their knees.
● Do not lean against the door, the roof
side rail or the front, side and rear pil-
lars.
● Do not allow anyone to kneel on the
passenger seats toward the door or put
their head or hands outside the vehicle.
● Do not attach anything to or lean any-
thing against areas such as the dash-
board, steering wheel pad and lower
portion of the instrument panel.
These items can become projectiles
when the SRS driver, front passenger
and driver’s knee airbag deploy.
● Do not attach anything to areas such as
a door, windshield, side window, front or
rear pillar, roof side rail and assist grip.