Page 47 of 716

471-1. For safe use
1
For safety and security
HIGHLANDER_HV_U (OM48F12U)
WARNING
■SRS airbag precautions
● Do not hang coat hangers or other hard objects on the coat hooks. All of
these items could become projectiles and may cause death or serious
injury, should the SRS curtain shield airbags deploy.
● If a vinyl cover is put on the area where the SRS driver’s knee airbag will
deploy, be sure to remove it.
● Do not use seat accessories which cover the parts where the SRS side
airbags and SRS seat cushion airbag inflate as they may interfere with
inflation of the airbags. Such accessories may prevent the side airbags
and seat cushion airbag from activating correctly, disable the system or
cause the side airbags and seat cushion airbag to inflate accidentally,
resulting in death or serious injury.
● Do not strike or apply significant levels of force to the area of the SRS air-
bag components.
Doing so can cause the SRS airbags to malfunction.
● Do not touch any of the component parts immediately after the SRS air-
bags have deployed (inflated) as they may be hot.
● If breathing becomes difficult after the SRS airbags have deployed, open a
door or window to allow fresh air in, or leave the vehicle if it is safe to do
so. Wash off any residue as soon as possible to prevent skin irritation.
● If the areas where the SRS airbags are stored, such as the steering wheel
pad and front and rear pillar garnishes are damaged or cracked, have
them replaced by your Toyota dealer.
● Do not place anything, such as a cushion, on the front passenger's seat.
Doing so will disperse the passenger's weight, which prevents the sensor
from detecting the passenger's weight properly. As a result, the SRS front
airbags for the front passenger may not deploy in the event of a collisi\
on.
Page 48 of 716

481-1. For safe use
HIGHLANDER_HV_U (OM48F12U)
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc., may be sustained from SRS airbags,
due to the extremely high speed deployment (inflation) by hot gases.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover and inflat\
or) as
well as the front seats, parts of the front and rear pillars, and roof side rails
may be hot for several minutes. The airbag itself may also be hot.
● The windshield may crack.
● For U.S.A.: For Safety Connect subscri bers, if the SRS airbags deploy or in
the event of a severe rear-end collision, the system is designed to send an
emergency call to the response center, notifying them of the vehicle’s loca-
tion (without needing to push the “SOS” button) and an agent will attempt to
speak with the occupants to ascertain the level of emergency and assis-
tance required. If the occupants are unable to communicate, the agent auto-
matically treats the call as an emergency and helps to dispatch the
necessary emergency services. ( →P. 478)
WARNING
■Modification and disposal of SRS airbag system components
Do not dispose of your vehicle or per form any of the following modifications
without consulting your Toyota dealer. The SRS airbags may malfunction or
deploy (inflate) accidentally, causing death or serious injury.
● Installation, removal, disassembly and repair of the SRS airbags
● Repairs, modifications, removal or replacement of the steering wheel,
instrument panel, dashboard, seats or seat upholstery, front, side and rear
pillars or roof side rails
● Repairs or modifications of the front fender, front bumper, or side of the
occupant compartment
● Installation of a grille guard (bull bars, kangaroo bar, etc.), snow plows,
winches or roof luggage carrier
● Modifications to the vehicle’s suspension system
● Installation of electronic devices such as mobile two-way radios and CD
players
● Modifications to your vehicle for a person with a physical disability
Page 52 of 716
521-1. For safe use
HIGHLANDER_HV_U (OM48F12U)■
When to contact your Toyota dealer
In the following cases, the vehicle will require inspection and/or repair. Con-
tact your Toyota dealer.
●Any of the SRS airbags have been inflated.
● The front of the vehicle is damaged or
deformed, or was involved in an acci-
dent that was not severe enough to
cause the SRS front airbags to inflate.
● A portion of a door or its surrounding
area is damaged or deformed, or the
vehicle was involved in an accident that
was not severe enough to cause the
SRS side and curtain shield airbags to
inflate.
● The pad section of the steering wheel,
dashboard near the front passenger air-
bag or lower portion of the instrument
panel is scratched, cracked, or other-
wise damaged.
Page 82 of 716

821-2. Hybrid system
HIGHLANDER_HV_U (OM48F12U)
◆When stopped/during start off
The gasoline engine stops
* when the vehicle is stopped. During
start off, the electric motor (traction motor) drives the vehicle. At
slow speeds or when traveling down a gentle slope, the engine is
stopped
* and the electric motor (traction motor) is used.
When the shift lever is in N, the hybrid battery (traction battery) is
not being charged.
*: When the hybrid battery (traction battery) requires charging or the engine is warming up, etc., the gasoline engine will not automatically
stop. ( →P. 83)
◆During normal driving
The gasoline engine is predomin antly used. The electric motor
(traction motor) charges the hybrid battery (traction battery) as nec-
essary.
◆When accelerating sharply
When the accelerator pedal is depressed heavily, the power of the
hybrid battery (traction battery) is added to that of the gasoline
engine via the electric motor (traction motor).
◆When braking (regenerative braking)
The wheels operate the electric motor (traction motor) as a power
generator, and the hybrid battery (traction battery) is charged.
When the gasoline engine is off while driving, a sound is produced to
warn pedestrians, people riding bi cycles or other people and vehicles
in the surrounding area that the vehi cle is approaching. The pitch of
the sound adjusts according to vehi cle speed. When vehicle speed is
approximately 16 mph (25 km/h) or more, the warning system turns
off.
Vehicle Proximity Notification System
Page 89 of 716

891-2. Hybrid system
1
For safety and security
HIGHLANDER_HV_U (OM48F12U)
WARNING
■Road accident cautions
Observe the following precautions to reduce the risk of death or serious
injury:
● Pull your vehicle off the road, shift the shift lever to P, apply the parking
brake, and turn the hybrid system off.
● Do not touch the high voltage parts, cables or connectors.
● If electric wires are exposed inside or outside your vehicle, an electric
shock may occur. Never touch exposed electric wires.
● If a fluid leak occurs, do not touch the fluid as it may be strong alkaline
electrolyte from the hybrid battery (traction battery). If it comes into contact
with your skin or eyes, wash it off immediately with a large amount of water
or, if possible, boric acid solution. Seek immediate medical attention.
● If a fire occurs in the hybrid vehicle, leave the vehicle as soon as possible.
Never use a fire extinguisher that is not meant for electric fires. Using even
a small amount of water may be dangerous.
● If your vehicle needs to be towed, do so with all four wheels raised. If the
wheels connected to the electric motor (traction motor) are on the ground
when towing, the motor may continue to generate electricity. This may
cause a fire. (
→P. 562)
● Carefully inspect the ground under the vehicle. If you find that liquid has
leaked onto the ground, the fuel system may have been damaged. Leave
the vehicle as soon as possible.
Page 119 of 716
119
3
Operation of
each component
HIGHLANDER_HV_U (OM48F12U) 3-1. Key information
Keys .................................. 120
3-2. Opening, closing and locking the doors
Side doors ......................... 124
Back door .......................... 130
Glass hatch ....................... 142
Smart key system ............. 146
3-3. Adjusting the seats Front seats ........................ 154
Rear seats......................... 156
Driving position memory ........................... 163
Head restraints.................. 167
3-4. Adjusting the steering wheel and mirrors
Steering wheel .................. 171
Inside rear view mirror ...... 173
Outside rear view mirrors ............................. 175
3-5. Opening and closing the windows
Power windows ................. 177
Moon roof .......................... 181
Panoramic moon roof........ 185
Page 166 of 716

1663-3. Adjusting the seats
HIGHLANDER_HV_U (OM48F12U)■
Cancelation procedure
Carry only the key you want to cancel and then close the driver’s
door.
If 2 or more keys are in the vehicle, the driving position cannot be
canceled properly.
Check that the shift lever is in P.
Turn the power switch to ON mode.
While pressing the “SET” button, press and hold the door lock
switch (either lock or unlock) until the buzzer sounds twice.
If the button could not be canceled, the buzzer sounds continuously for
approximately 3 seconds.
■Recalling the driving position us ing the memory recall function
● Different driving positions can be registered for each electronic key. There-
fore, the driving position that is recalled may be different depending on the
key being carried.
● If a door other than the driver’s door is unlocked with the smart key system,
the driving position cannot be recalled. In this case, press the driving posi-
tion button which has been set.
■ Customization
The unlock door settings of the memory recall function can be customized.
(Customizable features: →P. 671)
WARNING
■Seat adjustment caution
Take care during seat adjustment so that the seat does not strike the rear
passenger or squeeze your body against the steering wheel.
1
2
3
Page 171 of 716
171
3
Operation of each component
HIGHLANDER_HV_U (OM48F12U)
3-4. Adjusting the steering wheel and mirrors
Hold the steering wheel and
push the lever down.
Adjust to the ideal position by
moving the steering wheel hori-
zontally and vertically.
After adjustment, pull the lever up
to secure the steering wheel.
To sound the horn, press on or
close to the mark.
Steering wheel
Adjustment procedure
1
2
Horn