
TABLE OF CONTENTS2
HIGHLANDER_HV_U (OM48F12U)For your information....................... 8
Reading this manual .................... 14
How to search .............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving ...................... 28
For safety drive ................... 30
Seat belts ............................ 32
SRS airbags ........................ 41
Front passenger occupant classification system ......... 54
Safety information for children ............................. 61
Child restraint systems ........ 62
Installing child restraints ...... 66
Exhaust gas precautions ..... 80
1-2. Hybrid system Hybrid system features ....... 81
Hybrid system precautions ....................... 85
1-3. Theft deterrent system Immobilizer system ............. 91
Alarm ................................... 93
2. Instrument cluster Warning lights and indicators........................... 98
Gauge and meters ............ 103
Multi-information display ... 107
Energy monitor/ consumption screen ........ 113 3-1. Key information
Keys................................... 120
3-2. Opening, closing and locking the doors
Side doors ......................... 124
Back door .......................... 130
Glass hatch........................ 142
Smart key system .............. 146
3-3. Adjusting the seats Front seats......................... 154
Rear seats ......................... 156
Driving position memory .... 163
Head restraints .................. 167
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 171
Inside rear view mirror ....... 173
Outside rear view mirrors ............................. 175
3-5. Opening and closing the windows
Power windows.................. 177
Moon roof .......................... 181
Panoramic moon roof ........ 185
1For safety and security
2Instrument cluster
3Operation of each
component

27
For safety and security1
HIGHLANDER_HV_U (OM48F12U)1-1. For safe use
Before driving ...................... 28
For safety drive ................... 30
Seat belts ............................ 32
SRS airbags ........................ 41
Front passenger occupant classification system ......... 54
Safety information for children ............................. 61
Child restraint systems........ 62
Installing child restraints...... 66
Exhaust gas precautions..... 80
1-2. Hybrid system Hybrid system features ....... 81
Hybrid system precautions ....................... 85
1-3. Theft deterrent system Immobilizer system ............. 91
Alarm................................... 93

91
1
For safety and security
HIGHLANDER_HV_U (OM48F12U)
1-3. Theft deterrent system
The indicator light flashes after
the power switch has been turned
off to indicate that the system is
operating.
The indicator light stops flashing
after the power switch has been
turned to ACCESSORY or ON
mode to indicate that the system
has been canceled.
■System maintenance
The vehicle has a maintenance-free type immobilizer system.
■ Conditions that may cause the system to malfunction
●If the grip portion of the key is in contact with a metallic object
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
Immobilizer system
The vehicle’s keys have built-in transponder chips that prevent
the hybrid system from starting if a key has not been previously
registered in the vehi cle’s on-board computer.
Never leave the keys inside the vehicle when you leave the vehi-
cle.
This system is designed to help prevent vehicle theft but does
not guarantee absolute security against all vehicle thefts.

921-3. Theft deterrent system
HIGHLANDER_HV_U (OM48F12U)■
Certification for th e immobilizer system
For vehicles sold in the U.S.A.
FCC ID: NI4TMIMB-3
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interfer-
ence; and (2) This device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
For vehicles sold in Canada
This device complies with Industry Canada licence-exempt RSSs. Operation
is subject to the following two conditions: (1) This device may not cause inter-
ference; and (2) This device must accept any interference, including interfer-
ence that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'lndustrie Canada applicables
aux appareils radio exempts de licence. L'exploitation est autorisée aux deux
conditions suivantes: (1) l'appareil ne doit pas produire de brouillage; (2) l'util-
isateur de l'appareil doit accepter tout brouillage radioélectrique subi, même
si le brouillage est susceptible d'en compromettre le fonctionnement.
NOTICE
■ To ensure the system operates correctly
Do not modify or remove the system. If modified or removed, the proper
operation of the system cannot be guaranteed.

1493-2. Opening, closing and locking the doors
3
Operation of each component
HIGHLANDER_HV_U (OM48F12U)■
Conditions affecting operation
The smart key system uses weak radio waves. In the following situations, the
communication between the electronic key and the vehicle may be affected,
preventing the smart key system, wireless remote control and immobilizer
system from operating properly. (Ways of coping: →P. 623)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication devices
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or electronic
devices

2284-2. Driving procedures
HIGHLANDER_HV_U (OM48F12U)■
If the hybrid system does not start
●The immobilizer system may not have been deactivated. ( →P. 91)
Contact your Toyota dealer.
● Check that the shift lever is securely set in P. The hybrid system may not
start if the shift lever is displaced out of P.
■ Steering lock
After turning the power switch off and opening and closing the doors, the
steering wheel will be locked due to the steering lock function. Operating the
power switch again automatically cancels the steering lock.
■ When the steering lock cannot be released
■ Steering lock motor o verheating prevention
To prevent the steering lock motor from overheating, operation of the motor
may be suspended if the hybrid system is turned on and off repeatedly in a
short period of time. In this case, refrain from operating the hybrid system.
After about 10 seconds, the steering lock motor will resume functioning.
■ When “Check SMART Key System” will be displayed on the multi-infor-
mation display
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer immediately.
■ If the “READY” indicator does not come on
In the event that the “READY” indicator does not come on even after perform-
ing the proper procedures for starting the vehicle, contact your Toyota dealer
immediately.
■ If the hybrid system is malfunctioning
→P. 581
■ If the electronic key battery is depleted
→P. 539 “Steering Lock active” will be displayed on
the multi-information display.
Check that the shift lever is set in P. Press
the power switch while turning the steer-
ing wheel left and right.

6218-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. ( →P. 624)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● There may be a malfunction in the immobilizer system. (→P. 9 1 )
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. (→ P. 622)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( →P. 626)
● The 12-volt battery terminal connections may be loose or corroded.
(→ P. 517)
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( →P. 225)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.

706Alphabetical index
HIGHLANDER_HV_U (OM48F12U)
Hybrid system ............................ 81Emergency shut off system .... 86
Energy monitor/
consumption screen ........... 113
EV drive mode ...................... 231
High voltage components ....... 85
Hybrid System Indicator........ 105
Hybrid system precautions ..... 85
Hybrid vehicle driving tips ..... 334
If the hybrid system will not start ........................ 621
Overheating .......................... 631
Power (ignition) switch .......... 225
Starting the hybrid system .... 225
Vehicle proximity notification system ......... ......................... 84
Hybrid System Indicator ......... 105
Hybrid transmission ................ 233
If the shift lever cannot be shifted from P ..................... 237
S mode ................................. 235 I/M test ...................................... 503
Identification ............................ 639
Engine .................................. 640
Vehicle .................................. 639
Ignition switch
(power switch) ....................... 225
Illuminated entry system ........ 449
Immobilizer system ................... 91
Indicators ................................. 101
Initialization Maintenance ......................... 498
Moon roof ............................. 183
Panoramic moon roof ........... 187
Power back door................... 136
Power windows..................... 179
Tire pressure warning system .... .............. 525
Inside rear view mirror ............ 173
Interior lights ........................... 447 Switch ................................... 448
Wattage ................................ 649
Intuitive parking assist
*
Jack Positioning the jack............... 508
Vehicle-equipped jack .......... 598
Jack handle .............................. 598
Jam protection function Moon roof ............................. 182
Panoramic moon roof ........... 187
Power back door................... 135
Power window ...................... 178
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