Page 221 of 716

2214-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48F12U)■
Break-in schedule
If your vehicle is new or equipped with any new power train components
(such as an engine, transmission, differential or wheel bearing), Toyota rec-
ommends that you do not tow a trailer until the vehicle has been driven for
over 500 miles (800 km).
After the vehicle has been driven for over 500 miles (800 km), you can start
towing. However, for the next 500 miles (800 km), drive the vehicle at a speed
of less than 50 mph (80 km/h) when towing a trailer, and avoid full throttle
acceleration.
■ Maintenance
●If you tow a trailer, your vehicle will require more frequent maintenance due
to the additional load. (See “Scheduled Maintenance Guide” or “Owner’s
Manual Supplement”.)
● Retighten the fixing bolts of the towing ball and bracket after approximately
600 miles (1000 km) of trailer towing.
■ If trailer sway occurs
One or more factors (crosswinds, passing vehicles, rough roads, etc.) can
adversely affect handling of your vehicle and trailer, causing instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to control trailer swaying by turning the steering wheel.
• Begin releasing the accelerator pedal immediately but very gradually to
reduce speed.
Do not increase speed. Do not apply vehicle brakes.
If you make no extreme correction with the steering or brakes, your vehicle
and trailer should stabilize. (if enabled, Trailer Sway Control can also help to
stabilize the vehicle and trailer.)
● After the trailer swaying has stopped:
• Stop in a safe place. Get all occupants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer.
Make sure the load has not shifted.
Make sure the tongue weight is appropriate, if possible.
• Check the load in the vehicle. Make sure the vehicle is not overloaded after occupants get in.
If you cannot find any problems, the speed at which trailer swaying occurred
is beyond the limit of your particular vehicle-trailer combination. Drive at a
lower speed to prevent instability. Remember that swaying of the towing vehi-
cle-trailer increases as speed increases.
Page 224 of 716
2244-1. Before driving
HIGHLANDER_HV_U (OM48F12U)
Dinghy towing
Your vehicle is not designed to be dinghy towed (with 4 wheels
on the ground) behind a motor home.
NOTICE
■To avoid serious damage to your vehicle
Do not tow your vehicle with 4 wheels on the ground.
■ To prevent causing serious damage to the hybrid transmission and
AWD system
Never tow this vehicle with any of the
wheels on the ground. This may cause
serious damage to the hybrid transmis-
sion and AWD system.
Page 233 of 716
2334-2. Driving procedures
4
Driving
HIGHLANDER_HV_U (OM48F12U)
While the power switch is in ON mode, depress the brake
pedal and move the shift lever.
When shifting the shift lever between P and D, make sure that the
vehicle is completely stopped.
Hybrid transmission
Shifting the shift lever
Page 237 of 716

2374-2. Driving procedures
4
Driving
HIGHLANDER_HV_U (OM48F12U)■
If the shift lever canno t be shifted from P
First, check whether the brake pedal is being depressed.
If the shift lever cannot be shifted with your foot on the brake pedal, there may
be a problem with the shift lock system. Have the vehicle inspected by y\
our
Toyota dealer immediately.
The following steps may be used as an emergency measure to ensure that
the shift lever can be shifted.
Releasing the shift lock:
Set the parking brake.
Turn the power switch off.
Depress the brake pedal.
■ If S does not come on even after shifting the shift lever to S
This may indicate a malfunction in the hybrid transmission system. Have \
the
vehicle inspected by your Toyota dealer immediately.
(In this situation, the hybrid transmission will operate in the same as manner
as when the shift lever is in D.)
■ Downshift restriction warning buzzer
To help ensure safety and driving performance, downshifting operation may
sometimes be restricted. In some circumstances, downshifting may not be
possible even when the shift lever is operated. (The buzzer will sound twice.)Pry the cover up with a flathead screw-
driver or equivalent tool.
To prevent damage to the cover, cover
the tip of the screwdriver with a rag.
Press the shift lock override button.
The shift lever can be shifted while the
button is pressed.
1
2
3
4
5
Page 344 of 716

3444-6. Driving tips
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■To prevent water damage
Take all necessary safety measures to ensure that water damage to the
hybrid battery, hybrid system or other components does not occur.
● Water entering the engine compartment may cause severe damage to the
hybrid system. Water entering the interior may cause the hybrid battery
stowed under the rear seats to short circuit.
● Water entering the hybrid transaxle will cause deterioration in transmission
quality. The malfunction indicator may come on, and the vehicle may not
be drivable.
● Water can wash the grease from wheel bearings, causing rusting and pre-
mature failure, and may also enter the transaxle case, reducing the gear
oil’s lubricating qualities.
■ When you drive through water
If driving through water, such as when crossing shallow streams, first check
the depth of the water and the bottom of the riverbed for firmness. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
● Sand and mud that has accumulated in brake drums and around brake
discs may affect braking efficiency and may damage brake system compo-
nents.
● Always perform a maintenance inspection after each day of off-road driv-
ing that has taken you through rough terrain, sand, mud, or water. For
scheduled maintenance information, refer to the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”.
Page 501 of 716

5017-2. Maintenance
7
Maintenance and care
HIGHLANDER_HV_U (OM48F12U)
Vehicle interior
ItemsCheck points
12-volt batteryCheck the battery connections. (→P. 517)
Accelerator pedal• The accelerator pedal should move smoothly
(without uneven pedal effort or catching).
Hybrid transmission
“Park” mechanism• When parked on a slope and the shift lever isin P, is the vehicle securely stopped?
Brake pedal
• Does the brake pedal move smoothly?
• Does the brake pedal have appropriate clear-ance from the floor? ( →P. 645)
• Does the brake pedal have the correct amount of free play? ( →P. 645)
Brakes
• The vehicle should not pull to one side when
the brakes are applied.
• The brakes should work effectively.
• The brake pedal should not feel spongy.
• The brake pedal should not get too close to the floor when the brakes are applied.
Head restraints• Do the head restraints move smoothly andlock securely?
Indicators/buzzers• Do the indicators and buzzers function prop-
erly?
Lights • Do all the lights come on?
Parking brake
• Does the parking brake move smoothly?
• When parked on a slope and the parking brake is on, is the vehicle securely stopped?
Seat belts• Do the seat belts operate smoothly?
• The seat belts should not be damaged.
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate smoothly?
• Does the steering wheel have the correctamount of free play?
• There should not be any strange sounds com- ing from the steering wheel.
Page 562 of 716
562
HIGHLANDER_HV_U (OM48F12U)
8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck, use a towing
dolly. (→ P. 563, 564)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Page 565 of 716
5658-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the hybrid
transmission and AWD system.
(→P. 224)