Page 6 of 716

TABLE OF CONTENTS6
HIGHLANDER_HV_U (OM48F12U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance ........ 500
Emission inspection and maintenance (I/M)
programs ......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood.................................. 506
Positioning a floor jack ...... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure........ 532
Wheels .............................. 535
Air conditioning filter .......... 537
Electronic key battery ........ 539
Checking and replacing fuses ............................... 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped in an
emergency....................... 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ............................... 562
If you think something is wrong............................... 566
If a warning light turns on or a warning buzzer
sounds ............................. 567
If a warning message is displayed ......................... 577
If you have a flat tire .......... 597
If the hybrid system will not start ..................... 621
If the electronic key does not operate
properly ........................... 623
If the 12-volt battery is discharged ....................... 626
If your vehicle overheats......................... 631
If the vehicle becomes stuck ................................ 635
7Maintenance and care8When trouble arises
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1363-2. Opening, closing and locking the doors
HIGHLANDER_HV_U (OM48F12U)■
When reconnecting the 12- volt battery or changing a fuse while the back
door is open (vehicles with a power back door)
To enable the power back door to operate properly, initialize the system by
completely closing the back door manually. If the 12-volt battery is recon-
nected or a fuse is changed while the back door is closed, initializing the sys-
tem is not necessary.
■ Customization
Settings (e.g. power back door opening angle) can be changed.
(Customizable features: →P. 671)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■Before driving
● Make sure that the back door is fully closed. If the back door is not fully
closed, it may open unexpectedly while driving and hit near-by objects or
luggage in the luggage compartment may be thrown out, causing an acci-
dent.
● Do not allow children to play in the luggage compartment.
If a child is accidentally locked in the luggage compartment, they could
have heat exhaustion or other injuries.
● Do not allow a child to open or close the back door.
Doing so may cause the back door to move unexpectedly, or cause the
child’s hands, head, or neck to be caught by the closing back door.
■ Important points while driving
Never let anyone sit in the luggage compartment. In the event of sudden
braking, sudden swerving or a collision, they are susceptible to death or
serious injury.
Page 400 of 716
4005-9. Bluetooth® phone
HIGHLANDER_U (OM48F09U)
Press the off-hook switch on the
steering wheel or select .
Press the on-hook switch on the steering wheel or select .
Turn the “PWR·VOL” knob. You can also adjust the volume using the
steering switches.
■International calls
Received international calls may not be displayed correctly depending on the
cellular phone in use.
Receiving a call
When a call is received, the following screen is displayed
together with a sound.
To answer the phone
To refuse a call
To adjust the incoming call volume
Page 403 of 716

4035-9. Bluetooth® phone
5
Audio system
HIGHLANDER_U (OM48F09U)
Select “Handset Mode” to on from a hands-free call to a cellular
phone call.
Select “Handset Mode” to off from a cellular phone call to a hands-free
call.Select “Transmit Volume”.
Select the desired level for the transmit volume.
Select “OK”.
Press the on-hook switch on the steering wheel or select .
When a call is interrupted by a third party while talking, an incoming
call message will be displayed.
To talk with the other party: • Press the off-hook switch on the steering wheel.
• Select .
To refuse the call: • Press the on-hook switch on the steering wheel.
• Select .
Every time you press the off-hook switch on the steering wheel or
select during call waiting, you will be switched to the other party.
■ Transferring calls
●If you transfer from the cellular phone to hands-free, the hands-free screen
will be displayed, and you can operate the system using the screen.
● Transfer method and operation may vary according to the cellular phone
used.
● For operation of the cellular phone in use, see the phone's manual.
■ Call waiting operation
Call waiting operation may differ depending on your phone company and cel-
lular phone.
To transfer a call
Transmit volume setting
To hang up
Call waiting
1
2
3
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4045-9. Bluetooth® phone
HIGHLANDER_U (OM48F09U)
Press button.
Select .
When an e-mail/SMS/MMS is received, the incoming message screen
pops up with sound and is ready to be operated on the screen. Select to check the message.
Select to refuse the message.
Select to call the message
sender.
Bluetooth® phone message function
Received messages can be forwarded from the connected
Bluetooth® phone, enabling checking a nd replying using Entune
Audio.
Depending on the type of Bluetooth
® phone connected, received
messages may not be transf erred to the message inbox.
If the phone does not support the message function, this func-
tion cannot be used.
Displaying message inbox screen
Receiving a message
1
2
1
2
3
Page 408 of 716
4085-9. Bluetooth® phone
HIGHLANDER_U (OM48F09U)
Vo l u m e s w i t c h• Increase/Decrease the vol- ume
• Press and hold: Continuously increase/
decrease the volume
On hook switch • End a call
• Refuse a call
Off hook switch • Make a call
• Receive a call
• Display “Phone” screen
Using the steering wheel switches
The steering wheel switches can be used to operate a connected
cellular phone.
Operating a telephone using the steering wheel switches
1
2
3
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4646-4. Using the other interior features
HIGHLANDER_HV_U (OM48F12U)
■The power outlets can be used when
12 V: The power switch is in ACCESSORY or ON mode.
120 VAC: The power switch is in ON mode.
NOTICE
■To avoid damaging the power outlets
Close the power outlet lids when the power outlets are not in use.
Foreign objects or liquids that enter the power outlets may cause a short cir-
cuit.
■ To prevent blown fuses
12 V
Do not use an accessory that uses more than 12 V 10 A.
120 VAC
Do not use a 120 VAC appliance that requires more than 100 W.
If a 120 VAC appliance that consumes more than 100 W is used, the protec-
tion circuit will cut the power supply.
■ To prevent 12-volt battery discharge
Do not use the power outlet longer than necessary when the hybrid system
is off.
■ Appliances that may not operate properly (120 VAC)
The following 120 VAC appliances may not operate properly even if their
power consumption is under 100 W:
● Appliances with high initial peak wattage
● Measuring devices that process precise data
● Other appliances that require an extremely stable power supply
Page 489 of 716
489
7Maintenance and care
HIGHLANDER_HV_U (OM48F12U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance........ 500
Emission inspection and maintenance (I/M)
programs......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood ................................. 506
Positioning a floor jack ...... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure ....... 532
Wheels .............................. 535
Air conditioning filter.......... 537
Electronic key battery........ 539
Checking and replacing fuses ............................... 541
Light bulbs......................... 545