6218-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. ( →P. 624)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● There may be a malfunction in the immobilizer system. (→P. 9 1 )
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. (→ P. 622)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( →P. 626)
● The 12-volt battery terminal connections may be loose or corroded.
(→ P. 517)
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( →P. 225)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
6268-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Vehicles with an alarm, confirm
that the electronic key is being
carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. ( →P. 95)
Open the hood and fuse box
cover.
Open the exclusive jump start-
ing terminal cover.
If the 12-volt bat tery is discharged
The following procedures may be used to start the hybrid sys-
tem if the 12-volt battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
1
2
3
6288-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
Open and close any of the doors of your vehicle with the power
switch off.
Maintain the engine speed of t he second vehicle and start the
hybrid system of your vehicle by turning the power switch to ON
mode.
Make sure the “READY” indicato r comes on. If the indicator does
not come on, contact your Toyota dealer.
Once the hybrid system has start ed, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear tabs.
Once the hybrid system starts, ha ve the vehicle inspected at your
Toyota dealer as soon as possible.
■ Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When recharging or repl acing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
● Vehicle with power back door: The power back door must be initialized.
(→P. 677)
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
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9
10
11
677
9
Vehicle specifications
HIGHLANDER_HV_U (OM48F12U)
9-3. Initialization
*:If equipped
Items to initialize
The following items must be initialized for normal system opera-
tion after such cases as the 12-volt battery being reconnected,
or maintenance being performed on the vehicle:
ItemWhen to initializeReference
Power back door*
• After reconnecting or chang- ing the 12-volt battery
• After changing a fuse
P. 130
Message indicating mainte-
nance is required
(U.S.A. only)After the maintenance is per-
formedP. 498
Tire pressure warning sys-
temWhen changing the tire infla-
tion pressure by changing trav-
eling speed or load weight, etc.
P. 525
705Alphabetical index
HIGHLANDER_HV_U (OM48F12U)
Front side marker lights.......... 241Light switch ........................... 241
Replacing light bulbs............. 545
Wattage ................................ 649
Front turn signal lights ........... 239
Replacing light bulbs............. 545
Turn signal lever ................... 239
Wattage ................................ 649
Fuel ........................................... 256 Capacity ................................ 641
Fuel gauge ............................ 103
Information ............................ 650
Refueling............................... 256
Type ...................................... 641
Warning light ......................... 568
Fuel consumption Average fuel
economy ............................. 109
Current fuel consumption ....................... 109
Fuel filler door.......................... 256 If the fuel filler door cannot be opened............... 259
Refueling............................... 256
Fuses ........................................ 541
Garage door opener ................ 471
Gauges ..................................... 103
Glass hatch .............................. 142
Glove box ................................. 451
Grocery bag hooks .................. 457 Hands-free system
(for cellular phone)
*............. 382
Head restraints ........................ 167
Headlights ................................ 241 Automatic High Beam
system .......... ...................... 245
Light switch ........................... 241
Replacing light bulbs ............ 545
Wattage ................................ 649
Heaters Front automatic air
conditioning system............ 434
Heated steering wheel .......... 445
Outside rear view mirrors ..... 436
Rear automatic air conditioning system............ 441
Seat heaters ......................... 445
High voltage components ........ 85
Hill-start assist control ........... 329
Hood ......................................... 506 Open ..................................... 506
Hooks Cargo hooks ......................... 457
Coat hooks ........................... 469
Grocery bag hooks ............... 457
Retaining hooks (floor mat) .... 28
Horn .......................................... 171
Hybrid battery
(traction battery) ..................... 85
Hybrid battery
(traction battery) air vent........ 86
G
H
*: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”
711Alphabetical index
HIGHLANDER_HV_U (OM48F12U)
Rear view mirrorInside rear view mirror .......... 173
Outside rear view mirrors...... 175
Rear view monitor system ...... 304
Rear window defogger ............ 436
Rear window wiper .................. 254
Refueling .................................. 256 Capacity ................................ 641
Fuel types ............................. 641
If the fuel filler door cannot be opened............... 259
Opening the fuel tank cap ..... 258
Replacing Electronic key battery ........... 539
Fuses .................................... 541
Light bulbs ............................ 545
Tires ...................................... 597
Reporting safety defects for U.S. owners ...................... 680
Resetting the message
indicating maintenance is
required .................................. 498
Road accident cautions ............ 89
Roof rails .................................. 205 Safety Connect ........................ 478
Seat belt reminder light .......... 568
Seat belts ................................... 32
Adjusting the seat belt ............ 35
Automatic Locking Retractor .............................. 36
Child restra int system
installation ............................ 70
Cleaning and maintaining the seat belt........................ 495
Emergency Locking
Retractor .............................. 36
How to wear your seat belt ..... 30
How your child should wear the seat belt.......................... 37
Pregnant women, proper seat belt use ......................... 38
Reminder light and buzzer.... 568
Seat belt extender .................. 37
Seat belt pretensioners........... 36
SRS warning light ................. 567
Seat heaters ............................. 445
Seat position memory ............. 163
Seat ventilators........................ 445
Seating capacity ...................... 207
Seats ................................. 154, 156 Adjustment.................... 154, 156
Adjustment
precautions................. 155, 162
Child seats/child restraint
system installation ................ 66
Cleaning ............................... 495
Driving position memory ....... 163
Head restraints ..................... 167
Properly sitting in the seat ...... 30
Seat heaters ......................... 445
Seat position memory ........... 163
Seat ventilators ..................... 445S
*: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”