Page 609 of 712

6098-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
■If “See Owner’s Manual” is shown
● If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a safe place and
contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer. Continuing to drive the vehicle may be dangerous.
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator Malfunction”
• “Entry & Start System Malfunction See Owner’s Manual”
● If “Low 12-Volt Battery See Owner’s Manual” is shown, the hybrid system
may not start normally. (Coping method: P. 651)
■ If “Charging System Malfunction” is shown
Indicates a malfunction in the vehicle’s charging system. Immediately stop
the vehicle in a safe place and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reli able repairer. Continuing to drive the
vehicle may be dangerous.
■ If “Engine Coolant Temperature high” is shown
Indicates that the engine coolant temperature is too high. Immediately stop
the vehicle in a safe place. ( P. 657)
■ If “Engine Oil Pressure Low” is shown
Indicates that the engine oil pressure is too low. Immediately stop the vehicle
in a safe place and contact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
■ If “Hybrid System Overheated. Reduced Output Power.” is shown
This message may be shown when driving under severe operating condi-
tions. (For example, when driving up a long steep hill.)
Handling method: P. 657
Page 610 of 712

6108-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
■ If “Maintenance Required for Hybrid Battery Cooling Parts at Your
Dealer” is shown
The filter may be clogged, the air intake vent may be blocked or there may be
a gap in the duct. Have maintenance performed on the hybrid battery (trac-
tion battery) cooling component at any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
■ If “Depress Brake When Vehicle is Stopped. Hybrid System may Over-
heat.” is shown
The message may be shown when the accelerator pedal is depressed to hold
the vehicle while the vehicle is stopped on an uphill, etc.
The hybrid system may overheat. Release the accelerator pedal and depress
the brake pedal.
■ If “Maintenance Required For Hybrid Battery Cooling Parts At Your
Dealer” is shown
The filter may be clogged, the air intake vent may be blocked or there may be
a gap in the duct. Have maintenance performed on the hybrid battery (trac-
tion battery) cooling component at any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
■ If “Hybrid Battery Low Hybrid System Stopped Shift to and Restart”
is shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low, because vehicle has been shifted to N for a long period of
time.
When operating the vehicle, shift to P and restart the hybrid system.
■ If “Hybrid Battery Low. Shift Out of to Recharge.” is shown
Message is displayed when the remaining charge for the hybrid battery (trac-
tion battery) is low.
As the hybrid battery (traction battery) can not be charged when the shift
lever is in N, when stopped for long periods of time shift the shift lever to P.
Page 611 of 712

6118-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
■If “Shift is in Release Accelerator Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and
the shift lever is in N.
Release the accelerator pedal and shift the shift lever to D or R.
■ If “Auto Power OFF to Conserve Battery” is shown
The power switch has been turned off by the automatic power off function.
When starting the hybrid system next time, operate the hybrid system for
approximately 5 minutes to recharge the 12-volt battery.
■ If “A New Key has been Registered Contact Your Dealer for Details” is
shown
This message will be displayed each time the driver's door is opened when
the doors are unlocked from the outside for approximately one week after a
new electronic key has been registered.
If this message is displayed but you have not had a new electronic key regis-
tered, ask any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer to check if an unknown electronic key (other than those in
your possession) has been registered.
■ If “Front Camera Unavailable.” or “Front Camera Vision Blocked. Clean
and Demist Windshield.” is displayed.
The following systems may be suspended until the problem shown in the
message is resolved.
● PCS (Pre-Collision System)*
●LDA (Lane Departure Alert with steering control)*
●Dynamic radar cruise control with full-speed range*
●Automatic High Beam*
*: If equipped
■ Warning buzzer
P. 603
Page 612 of 712
6128-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
If you have a flat tire (vehicles with an
emergency tire puncture repair kit)
Vehicles equipped with an emergency tire puncture repair kit do
not have a spare tire equipped.
A puncture caused by a nail or screw passing through the tire
tread can be repaired temporarily with the emergency tire punc-
ture repair kit.
WARNING
■ If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Driving with a flat tire may cause a circumferential groove on the side wall.
In such a case, the tire may explode when using a repair kit.
Page 613 of 712
6138-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
● Check the degree of the tire damage.
A tire should only be repaired
with the emergency tire punc-
ture repair kit if the damage is
caused by a nail or screw pass-
ing through the tire tread.
• Do not remove the nail or
screw from the tire. Remov-
ing the object may widen the
opening and make emer-
gency repair with the repair
kit impossible.
• To avoid sealant leakage, move the vehicle until the area of the
puncture, if known, is positioned at the top of the tire.
Before repairing the tire
Page 614 of 712
6148-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
■A flat tire that cannot be repaired with the emergency tire puncture repair
kit
In the following cases, the tire c annot be repaired with the emergency tire
puncture repair kit. Contact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
● When the tire is damaged due to driving without sufficient air pressure
● When the tire lost air pressure due to a crack or damage in the tire sidewall
● When the tire is visibly separated from the wheel
● When the cut or damage to the tread is 4 mm (0.16 in.) long or more
● When the wheel is damaged
● When two or more tires have been punctured
● When there is more than one hole or cut in the damaged tire
Page 615 of 712
6158-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
8
When trouble arises
Ty pe A
Towing eyelet
Jack handle (if equipped)*
Wheel nut wrench (if equipped)*
Jack (if equipped)*
Emergency tire puncture repair kit
*: A jack, jack handle and wheel nut wrench can be purchased at any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Location of the emergency tire puncture repair kit and tools
1
2
3
4
5
Page 616 of 712
6168-2. Steps to take in an emergency
C-HR_HV_OM_Europe_OM10538E
Ty pe B
Towing eyelet
Emergency tire puncture repair kit
Wheel nut wrench (if equipped)*
Jack (if equipped)*
Jack handle (if equipped)*
*: A jack, jack handle and wheel nut wrench can be purchased at any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
1
2
3
4
5