Page 409 of 528
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When trouble arises
4RUNNER (U)_(OM35B37U)
7-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Page 410 of 528
4107-2. Steps to take in an emergency
4RUNNER (U)_(OM35B37U)
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the
rear wheels. Use a towing dolly under the
front wheels.
Using a flatbed truck
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4117-2. Steps to take in an emergency
7
When trouble arises
4RUNNER (U)_(OM35B37U)
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelet(s). This should only be attempted on hard surfaced
roads for at most 50 miles (80 km) at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Vehicles with front covers only:
Before using the front emer-
gency towing eyelet(s), remove
the cover(s).
Removing the clips
Installing the clips
Emergency towing
Emergency towing procedure
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4127-2. Steps to take in an emergency
4RUNNER (U)_(OM35B37U)
Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body
Vehicles without a smart key system: Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the engine switch to the “ON” posi-
tion.
Vehicles with a smart key system : Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON
mode.
Part-time 4WD models:
Ty p e A
Shift the front-wheel drive control lever to H2.
Ty p e B
Push the “UNLOCK” button and turn the front-wheel drive control
switch to H2.
Full-time 4WD models: Push the “UNLOCK” button and turn the
four-wheel drive control switch to H4F. (The center differential is
unlocked.)
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 2 0 4
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is stored in the tool bag. ( →P. 433)
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4137-2. Steps to take in an emergency
7
When trouble arises
4RUNNER (U)_(OM35B37U)
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Vehicles without a smart key system: Do not turn the engine switch to the
“LOCK” position.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
● Vehicles with a smart key system: Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
2WD models: Be sure to transport the vehi-
cle with all four wheels raised off the
ground. If the vehicle is towed with the tires
contacting the ground, the drivetrain and
related parts may be damaged or an acci-
dent may occur due to a change in direc-
tion of the vehicle.
4WD models: Be sure to transport the vehi-
cle with all four wheels raised off the
ground. If the vehicle is towed with the tires
contacting the ground, the drivetrain or
related parts may be damaged, the vehicle
may fly off the truck.
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4147-2. Steps to take in an emergency
4RUNNER (U)_(OM35B37U)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● 2WD models without a smart key system: Do not tow the vehicle from the
rear when the engine switch is in the “LOCK” position or the key is
removed. The steering lock mechanism is not strong enough to hold the
front wheels straight.
● 2WD models with a smart key system: Do not tow the vehicle from the rear
when the engine switch is off. The steering lock mechanism is not strong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
Page 415 of 528
4157-2. Steps to take in an emergency
7
When trouble arises
4RUNNER (U)_(OM35B37U)
●Fluid leaks under the vehicle.
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal.
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you think something is wrong
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 416 of 528
4167-2. Steps to take in an emergency
4RUNNER (U)_(OM35B37U)
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart key system
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.
Fuel pump shut off system
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
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