2017 Ram ProMaster service

transmission fluid at the correct level using the recom-
mended fluid. No chemical flushes should be used in any
transmission; only the approved lubricant should be used.
CAUTION!
Using a transmission fluid other than the manufactur-
er’s recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids, Lubricants, And Genu-
ine Parts” in this section for fluid specifications.
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission.
Automatic Transmission Fluid (ATF) is an engineered
product and its performance may be impaired by supple-
mental additives. Therefore, do not add any fluid additives
to the transmission. The only exception to this policy is the
use of special dyes for diagnosing fluid leaks. Avoid using
transmission sealers as they may adversely affect seals.
CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New Vehicle
Limited Warranty.
Fluid Level Check
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion filler tube is capped and no dipstick is provided. Your
authorized dealer can check your transmission fluid level
using a special service dipstick. If you notice fluid leakage
or transmission malfunction, visit your authorized dealer
immediately to have the transmission fluid level checked.
Operating the vehicle with an improper fluid level can
cause severe transmission damage.
CAUTION!
If a transmission fluid leak occurs, visit your autho-
rized dealer immediately. Severe transmission damage
may occur. Your authorized dealer has the proper tools
to adjust the fluid level accurately.
296 MAINTAINING YOUR VEHICLE

liner thoroughly under warm running water. Shake the
excess water from the liner and dry the outer surfaces with
a clean soft cloth.
Installation
Place the liner into the cupholder drawer and push the
liner into place so that the retention tabs seat into the
corresponding openings in the drawer.
FUSES
WARNING!
•When replacing a blown fuse, always use an appro-
priate replacement fuse with the same amp rating as
the original fuse. Never replace a fuse with another
fuse of higher amp rating. Never replace a blown
fuse with metal wires or any other material. Failure
to use proper fuses may result in serious personal
injury, fire and/or property damage.
• Before replacing a fuse, make sure that the ignition is
off and that all the other services are switched off
and/or disengaged.
(Continued)
WARNING! (Continued)
•If the replaced fuse blows again, contact an autho-
rized dealer.
• If a general protection fuse for safety systems (air
bag system, braking system), power unit systems
(engine system, gearbox system) or steering system
blows, contact an authorized dealer.
Underhood Fuses
The Front Power Distribution Center is located on the
driver ’s side of the engine compartment. To access the
fuses, remove the cover.
302 MAINTAINING YOUR VEHICLE

VEHICLE STORAGE
If you are leaving your vehicle dormant for more than 21
days, you may want to take these steps to protect your
battery.
•Disconnect the negative cable from the battery. •
Anytime you store your vehicle, or keep it out of service
(e.g., vacation) for two weeks or more, run the air
conditioning system at idle for about five minutes in the
fresh air and high blower setting. This will ensure
adequate system lubrication to minimize the possibility
of compressor damage when the system is started again.
REPLACEMENT BULBS
Interior Bulbs
Bulb Number
Overhead Lamp C5W
Sun Visors C5W
Courtesy Lamp FF500
Glove Compartment C5W
Rear Courtesy Lamp C5W
Exterior Bulbs
Bulb Number
Front Low and High Beam Headlamp H7LL
Front Park/Turn Signal Lamps 7444NA
Daytime Running Lamps (If Equipped) 7440
Front Side Marker Lamps WY5W
7
MAINTAINING YOUR VEHICLE 311

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument cluster.
This means that service is required for your vehicle.
Operating conditions such as frequent short-trips, trailer
tow, and extremely hot or cold ambient temperatures will
influence when the “Oil Change Required” message is
displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Understanding Your Instrument Panel” for
further information.
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) if the vehicle
is operated in a dusty and off road environment or is
operated predominately at idle or only very low engine
RPM’s. This type of vehicle use is considered Severe Duty.
320 MAINTENANCE SCHEDULES

Mileage or time passed (which-ever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Flush and replace the engine cool-
ant at 10 years or 150,000 miles
(240,000 km) whichever comes
first. XX
Change automatic transmission
fluid and filter. XX
Inspect and replace PCV valve if
necessary. X
* The brake fluid change interval is time based only,
mileage intervals do not apply.
** The spark plug change interval is mileage based only,
yearly intervals do not apply.
WARNING!
•
You can be badly injured working on or around a
motor vehicle. Do only service work for which you
(Continued)
WARNING! (Continued)
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your vehicle
could result in a component malfunction and effect
vehicle handling and performance. This could cause
an accident.
8
MAINTENANCE SCHEDULES 323

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ....................... .326
▫ Prepare For The Appointment ..............326
▫ Prepare A List ........................ .326
▫ Be Reasonable With Requests ..............326
 IF YOU NEED ASSISTANCE ................326
▫ FCA USA LLC Customer Center ............327
▫ FCA Canada Inc. Customer Center ...........327
▫ In Mexico Contact ..................... .327
▫ Puerto Rico And U.S. Virgin Islands ..........327
▫ Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ....................328
▫ Service Contract ...................... .328
WARRANTY INFORMATION ...............329
 MOPARPARTS .........................329
 REPORTING SAFETY DEFECTS .............329
▫ In The 50 United States And Washington, D.C. . .329
▫ In Canada ........................... .330
 PUBLICATION ORDER FORMS .............330
 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ..................331
▫ Treadwear ........................... .331
▫ Traction Grades ....................... .331
▫ Temperature Grades .....................332
9

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
326 IF YOU NEED CONSUMER ASSISTANCE

Any communication to the manufacturer’s customer center
should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA USA LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin Islands
Customer Service Chrysler International Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345
9
IF YOU NEED CONSUMER ASSISTANCE 327