2017 Ram 3500 Chassis Cab Owner's Manual

9-1-1 Call
1. Push the 9-1-1 Call button on the rearview mirror.
NOTE:In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call system
initiates a call to a 9-1-1 operator. To cancel the 9-1-1 Call
connection, push the 9-1-1 Call button on the rearview
mirror or press the cancellation button on the device
screen. Termination of the 9-1-1 Call will turn off the green
LED light on the rearview mirror.
2. The LED light located between the ASSIST and 9-1-1 buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
3. Once a connection between the vehicle and a 9-1-1 operator is made, the 9-1-1 Call system may transmit the
following important vehicle information to a 9-1-1 op-
erator:
• Indication that the occupant placed a 9-1-1 Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle. 4. You should be able to speak with the 9-1-1 operator
through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable
1X(voice/data) or 3G(data) network connection.
NOTE: •Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s 9-1-1
Call system and the 9-1-1 operator, the 9-1-1 operator
may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the 9-1-1 operator opens a voice connection with the
vehicle’s 9-1-1 Call system, the operator should be able
to speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s 9-1-1
Call system will attempt to remain connected with the
9-1-1 operator until the 9-1-1 operator terminates the
connection.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 103

5. The 9-1-1 operator may attempt to contact appropriateemergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from a 9-1-1
operator. All occupants should exit the vehicle im-
mediately and move to a safe location.
• Never place anything on or near the vehicle’s oper-
able 1X(voice/data) or 3G(data) network and GPS
antennas. You could prevent operable 1X(voice/data)
or 3G(data) network and GPS signal reception,
which can prevent your vehicle from placing an
emergency call. An operable 1X(voice/data) or
3G(data) network and GPS signal reception is re-
quired for the 9-1-1 Call system to function properly.
• The 9-1-1 Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
(Continued)
WARNING! (Continued)
can cause the 9-1-1 Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
• Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
104 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
•The rearview mirror light located between the ASSIST
and 9-1-1 buttons will continuously be illuminated red.
• The device screen will display the following message
“Vehicle device requires service. Please contact your
dealer.”
• An in-vehicle audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
• Ignoring the rearview mirror light could mean you
will not have 9-1-1 Call services. If the rearview
mirror light is illuminated, have an authorized dealer
service the 9-1-1 Call system immediately.
• The Occupant Restraint Control module turns on the
Air Bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately. Even if the 9-1-1 Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the
9-1-1 Call system operation. These include, but are not
limited to, the following factors:
•
Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• 1X(voice/data) or 3G(data) network and/or Global Po-
sitioning Satellite signals are unavailable or obstructed.
• Equipment malfunction at the 9-1-1 operator facility.
• Operator error by the 9-1-1 operator.
• 1X(voice/data) or 3G(data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 105

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. Some Uconnect Access services, including 9-1-1
and Assist, will NOT work without an operable
1X(voice/data) or 3G(data) network connection.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s 1X(voice/
data) or 3G(data) and GPS antennas. You could prevent
1X(voice/data) or 3G(data) and GPS signal reception,
which can prevent your vehicle from placing an emer-
gency call. An operable 1X(voice/data) or 3G(data)
network connection and a GPS signal is required for the
9-1-1 Call system to function properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation. NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
Automatic Dimming Mirror With Rear View Camera
Display — If Equipped
A single ball joint mirror is provided in the vehicle. It is a
twist on mirror that has a fixed position at the windshield.
The mirror installs on the windshield button with a coun-
terclockwise rotation and requires no tools for mounting.
The mirror head can be adjusted up, down, left, and right
for various drivers. The mirror should be adjusted to center
on the view through the rear window.
This mirror automatically adjusts for headlight glare from
vehicles behind you.
106 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

When the vehicle is placed into reverse gear a video
display illuminates to display the image generated by the
rear view camera. The auto dimming feature is also dis-
abled to improve rear view viewing.Outside Mirrors
To receive maximum benefit, adjust the outside mirrors to
center on the adjacent lane of traffic with a slight overlap of
the view obtained on the inside mirror.
NOTE:If your vehicle is equipped with illuminated ap-
proach lights under the outside mirrors, they can be turned
off through the instrument cluster display or the Uconnect
radio. For further information, refer to “Instrument Cluster
Display” and “Uconnect Settings” in “Understanding Your
Instrument Panel”.
WARNING!
Vehicles and other objects seen in the passenger side
convex mirror will look smaller and farther away than
they really are. Relying too much on your passenger
side convex mirror could cause you to collide with
another vehicle or other object. Use your inside mirror
when judging the size or distance of a vehicle seen in
the passenger side convex mirror. Some vehicles will
not have a convex passenger side mirror.
Automatic Dimming Mirror With Rear View Camera
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 107

Outside Mirrors Folding Feature
All outside mirrors are designed to be able to be manually
folded both forward and rearward to prevent damage.
CAUTION!
It is recommended to fold the mirrors into the full
rearward position to resist damage when entering a car
wash or a narrow location.
Power Mirrors — If Equipped
The controls for the power mirrors are located on the
driver’s door trim panel.
The power mirror controls consist of mirror select buttons
and a four-way mirror control switch.
Folding MirrorPower Mirror Controls Location
108 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

To adjust a mirror, push either the L (left) or R (right)
button to select the mirror that you want to adjust.
Using the mirror control switch, push on any of the four
arrows for the direction that you want the mirror to move.
Heated Mirrors — If Equipped
These mirrors are heated to melt frost or ice. This
feature will be activated whenever you turn on the
rear window defroster (if equipped). Refer to “Rear Win-
dow Features” in “Understanding The Features Of Your
Vehicle” for further information.
Power Mirror Controls
1 — Mirror Select Buttons
2 — Four-Way Mirror Control Switch
Power Mirror Movement
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 109

Illuminated Vanity Mirror — If Equipped
Illuminated vanity mirrors are located on each sun visor. To
use the mirror, rotate the sun visor down and swing the
mirror cover upward. The lights will turn on automatically.
Closing the mirror cover turns off the light.
“Slide-On-Rod” Features Of Sun Visor — If
Equipped
The sun visor “Slide-On-Rod” feature allows for additional
flexibility in positioning the visor to block out the sun.
To use the “Slide-On-Rod” feature, rotate the sun visor
downward and unclip it. Pull the sun visor along the
“Slide-On-Rod” until the sun visor is in the desired posi-
tion.
Illuminated Vanity Mirror
“Slide-On-Rod” Extender
110 UNDERSTANDING THE FEATURES OF YOUR VEHICLE