TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “Voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. For additional information, refer to “Voice Commands” in this section.
2. Replace one of the names being confused with a new name.
3. Please speak both first and last name of contact to improve recognition accuracy.
Monitor, climate, audio, phone and voice recognition systems4-125
●“On my way”
● “Running late”
● “Okay”
● “Yes”
● “No”
● “Where are you?”
● “When?”
● “Custom Messages”
To send one of the custom messages, say
“Custom Messages”. If more than one cus-
tom message is stored, the system will
prompt for the number of the desired cus-
tom message. For additional information on
setting and managing custom text mes-
sages, refer to “Bluetooth® settings” in this
section.
Reading a received text message:
1. Press the
button on the steering
wheel.
2. Say “Phone” after the tone.
3. Say “Read Text” after the tone. The text message, sender and delivery time are
shown on the screen. Use the tuning switch to
scroll through all text messages if more than one
are available. Press the
button to exit the
text message screen. Press the
button to
access the following options for replying to the
text message:
● Call Back
Speak this command to call the sender of
the text message using the Bluetooth®
Hands-Free Phone System.
● Send Text
Speak this command to send a text message
response to the sender of the text message.
● Read Text
Speak this command to read the text mes-
sage again.
● Previous Text
Speak this command to move to the previ-
ous text message (if available) .
● Next Text
Speak this command to move to the next text
message (if available) . NOTE:
Text messages are only displayed if the
vehicle speed is less than 5 mph (8 km/h).
NOTE:
iPhones®can only send text messages via
Siri® Eyes Free.
Making custom messages with Siri® Eyes
Free
If a connected phone is equipped with Siri®, it
can also be used to create custom messages.
For additional information, refer to “Siri® Eyes
Free” in this section.
Monitor, climate, audio, phone and voice recognition systems4-131
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “Voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. For additional information,
refer to “Vehicle phonebook” in this section.
2. Replace one of the names being confused with a new name.
3. Please speak both first and last name of contact to improve recognition accuracy.
4-134Monitor, climate, audio, phone and voice recognition systems
The NISSAN Voice Recognition system allows
hands-free operation of the systems equipped on
this vehicle, such as the phone and navigation
systems.
To operate NISSAN Voice Recognition, press
the
button located on the steering wheel.
When prompted, speak the command for the
system you wish to activate. The command given
is picked up by the microphone and performed
when it is properly recognized. NISSAN Voice
Recognition will provide a voice response as well
as a message in the center display to inform you
of the command results.
USING THE SYSTEM
Initialization
When the ignition switch is in the ON position,
NISSAN Voice Recognition is initialized, which
takes a few seconds. When completed, the sys-
tem is ready to accept voice commands. If
the
button is pressed before the initializa-
tion completes, the system will announce: “Voice
Recognition System not ready. Please wait.”
Giving voice commands
1. Press thebutton.
2. The system announces: “Please say a cat- egory like phone or a command like points of
interest followed by a brand name”. A list of
available commands is then spoken by the
system.
3. After the tone sounds and the face icon on the display changes, speak a command.
Available commands are discussed in this
section. 4. Voice and display feedback are provided
when the command is accepted.
● If the command is not recognized, the sys-
tem announces: “Command not recog-
nized”. Repeat the command in a clear voice.
● If you want to cancel the command or go
back to the previous menu of commands,
press the
button. The system will an-
nounce: “Canceling Voice Recognition” or
“Go back” depending on the current menu
level.
● Press the
button to move back
through the menus displayed on the screen.
● If you want to adjust the volume of the voice
feedback, use the volume control switches
on the steering wheel or the volume knob on
the control panel.
● The voice command screen can also be
accessed using the control panel display:
1. Press the [
] button.
2. Touch the “Voice Commands” key.
LHA3783
NISSAN VOICE RECOGNITION
SYSTEM (if so equipped)
Monitor, climate, audio, phone and voice recognition systems4-135
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error. Where the solutions are
listed by number, try each solution in turn, starting
with number one, until the problem is resolved.
Symptom/error messageSolution
The system responds “Command Not
Recognized” or the system fails to rec-
ognize the command correctly. 1. Ensure that the command format is valid. Use the “List Commands” or “What Can I Say?” command under the “Help” menu.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive (for example, with the windows open or the defroster on) .
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these in place.
Monitor, climate, audio, phone and voice recognition systems4-139
●Do not stop or park the vehicle over
flammable materials such as dry grass,
waste paper or rags. They may ignite
and cause a fire.
CAUTION
● Do not use leaded gasoline. Deposits
from leaded gasoline will seriously re-
duce the three-way catalyst’s ability to
help reduce exhaust pollutants.
● Keep your engine tuned up. Malfunc-
tions in the ignition, fuel injection, or
electrical systems can cause overrich
fuel flow into the three-way catalyst,
causing it to overheat. Do not keep driv-
ing if the engine misfires, or if notice-
able loss of performance or other un-
usual operating conditions are
detected. Have the vehicle inspected
promptly. It is recommended that you
visit a NISSAN dealer for this service.
● Avoid driving with an extremely low fuel
level. Running out of fuel could cause
the engine to misfire, damaging the
three-way catalyst.
● Do not race the engine while warming it
up.
● Do not push or tow your vehicle to start
the engine.
TIRE PRESSURE MONITORING
SYSTEM (TPMS)
Each tire, including the spare (if provided) ,
should be checked monthly when cold and in-
flated to the inflation pressure recommended by
the vehicle manufacturer on the vehicle placard
or tire inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure label,
you should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has been
equipped with a Tire Pressure Monitoring System
(TPMS) that illuminates a low tire pressure telltale
when one or more of your tires is significantly
under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and
check your tires as soon as possible, and inflate
them to the proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire to over-
heat and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread life, and
may affect the vehicle’s handling and stopping
ability. Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under-inflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS mal-
function indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for approxi-
mately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the mal-
function exists. When the malfunction indicator is
illuminated, the system may not be able to detect
or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons,
including the installation of replacement or alter-
nate tires or wheels on the vehicle that prevent
the TPMS from functioning properly. Always
check the TPMS malfunction telltale after replac-
ing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
Starting and driving5-3
●Since the spare tire is not equipped with
the TPMS, when a spare tire is mounted
or a wheel is replaced, tire pressure will
not be indicated, the TPMS will not
function and the low tire pressure warn-
ing light will flash for approximately
1 minute. The light will remain on after
1 minute. Have your tires replaced
and/or TPMS system reset as soon as
possible. It is recommended that you
visit a NISSAN dealer for this service.
● Replacing tires with those not originally
specified by NISSAN could affect the
proper operation of the TPMS.
● Do not inject any tire liquid or aerosol
tire sealant into the tires, as this may
cause a malfunction of the tire pressure
sensors.
CAUTION
Do not place metalized film or any metal
parts (antenna, etc.) on the windows. This
may cause poor reception of the signals
from the tire pressure sensors, and the
TPMS will not function properly. Some devices and transmitters may temporarily
interfere with the operation of the TPMS and
cause the low tire pressure warning light to illu-
minate.
Some examples are:
– Facilities or electric devices using similar radio
frequencies are near the vehicle.
– If a transmitter set to similar frequencies is being used in or near the vehicle.
– If a computer (or similar equipment) or a DC/AC converter is being used in or near the
vehicle.
Low tire pressure warning light may illuminate in
the following cases. ● If the vehicle equipped with a wheel and tire
without TPMS.
● If the TPMS has been replaced and the ID
has not been registered.
● If the wheel is not originally specified by
NISSAN.
FCC Notice:
For USA:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the fol-
lowing two conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference re-
ceived, including interference that may
cause undesired operation.
NOTE:
Changes or modification not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to op-
erate the equipment.
For Canada:
This device complies with Industry Canada
license-exempt RSS standard(s) . Opera-
tion is subject to the following two condi-
tions: (1) this device may not cause harmful
interference, and (2) this device must ac-
cept any interference received, including
interference that may cause undesired op-
eration of the device.TPMS with Easy Fill Tire Alert
WARNING
After rotating the tires, do not use the
Easy Fill Tire Alert to adjust the tire pres-
sure. Instead use a gauge to adjust the
tires to the correct pressure in accordance
with Tire and Loading Information label.
Starting and driving5-5
AVOIDING COLLISION AND
ROLLOVER
WARNING
Failure to operate this vehicle in a safe
and prudent manner may result in loss of
control or an accident.
Be alert and drive defensively at all times. Obey
all traffic regulations. Avoid excessive speed,
high speed cornering, or sudden steering ma-
neuvers, because these driving practices could
cause you to lose control of your vehicle.
As with any vehicle, loss of control could
result in a collision with other vehicles or
objects or cause the vehicle to roll over,
particularly if the loss of control causes the
vehicle to slide sideways.
Be attentive at all times, and avoid driving when
tired. Never drive when under the influence of
alcohol or drugs (including prescription or over-
the-counter drugs which may cause drowsi-
ness) . Always wear your seat belt as outlined in
the “Safety – Seats, seat belts and supplemental
restraint system” section of this manual, and also
instruct your passengers to do so.
Seat belts help reduce the risk of injury in colli-
sions and rollovers. In a rollover crash, an
unbelted or improperly belted person is significantly more likely to be injured or
killed than a person properly wearing a
seat belt.
OFF-ROAD RECOVERY
While driving, the right side or left side wheels
may unintentionally leave the road surface. If this
occurs, maintain control of the vehicle by follow-
ing the procedure below. Please note that this
procedure is only a general guide. The vehicle
must be driven as appropriate based on the con-
ditions of the vehicle, road and traffic.
1. Remain calm and do not overreact.
2. Do not apply the brakes.
3. Maintain a firm grip on the steering wheel with both hands and try to hold a straight
course.
4. When appropriate, slowly release the accel- erator pedal to gradually slow the vehicle.
5. If there is nothing in the way, steer the ve- hicle to follow the road while vehicle speed
is reduced. Do not attempt to drive the ve-
hicle back onto the road surface until vehicle
speed is reduced.
6. When it is safe to do so, gradually turn the steering wheel until both tires return to the road surface. When all tires are on the road
surface, steer the vehicle to stay in the ap-
propriate driving lane.
● If you decide that it is not safe to return the
vehicle to the road surface based on vehicle,
road or traffic conditions, gradually slow the
vehicle to a stop in a safe place off the road.
RAPID AIR PRESSURE LOSS
Rapid air pressure loss or a “blow-out” can occur
if the tire is punctured or is damaged due to
hitting a curb or pothole. Rapid air pressure loss
can also be caused by driving on under-inflated
tires.
Rapid air pressure loss can affect the handling
and stability of the vehicle, especially at highway
speeds.
Help prevent rapid air pressure loss by maintain-
ing the correct air pressure and visually inspect
the tires for wear and damage. For additional
information, refer to “Wheels and tires” in the
“Do-it-yourself” section of this manual. If a tire
rapidly loses air pressure or “blows-out” while
driving, maintain control of the vehicle by follow-
ing the procedure below. Please note that this
procedure is only a general guide. The vehicle
must be driven as appropriate based on the con-
ditions of the vehicle, road and traffic.
Starting and driving5-7