Reception conditions will constantly change be-
cause of vehicle movement. Buildings, terrain,
signal distance and interference from other ve-
hicles can work against ideal reception. De-
scribed below are some of the factors that can
affect your radio reception.
Some cellular phones or other devices may
cause interference or a buzzing noise to come
from the audio system speakers. Storing the de-
vice in a different location may reduce or elimi-
nate the noise.
FM RADIO RECEPTION
Range: FM range is normally limited to 25 – 30 mi
(40 – 48 km) , with monaural (single channel) FM
having slightly more range than stereo FM. Exter-
nal influences may sometimes interfere with FM
station reception even if the FM station is within
25 mi (40 km) . The strength of the FM signal is
directly related to the distance between the
transmitter and receiver. FM signals follow a line-
of-sight path, exhibiting many of the same char-
acteristics as light. For example, they will reflect
off objects.
Fade and drift: As your vehicle moves away from
a station transmitter, the signals will tend to fade
and/or drift.Static and flutter: During signal interference from
buildings, large hills or due to antenna position
(usually in conjunction with increased distance
from the station transmitter) , static or flutter can
be heard. This can be reduced by adjusting the
treble control to reduce treble response.
Multipath reception: Because of the reflective
characteristics of FM signals, direct and reflected
signals reach the receiver at the same time. The
signals may cancel each other, resulting in mo-
mentary flutter or loss of sound.
AM RADIO RECEPTION
AM signals, because of their low frequency, can
bend around objects and skip along the ground.
In addition, the signals can be bounced off the
ionosphere and bent back to earth. Because of
these characteristics, AM signals are also sub-
ject to interference as they travel from transmitter
to receiver.
Fading: Occurs while the vehicle is passing
through freeway underpasses or in areas with
many tall buildings. It can also occur for several
seconds during ionospheric turbulence even in
areas where no obstacles exist.
Static: Caused by thunderstorms, electrical
power lines, electric signs and even traffic lights.
SATELLITE RADIO RECEPTION
When the satellite radio is used for the first time
or the battery has been replaced, the satellite
radio may not work properly. This is not a mal-
function. Wait more than 10 minutes with satellite
radio ON and the vehicle outside of any metal or
large building for satellite radio to receive all of
the necessary data.
No satellite radio reception is available and “NO
SAT” is displayed when the SAT band option is
selected unless optional satellite receiver and
antenna are installed and a SiriusXM® Satellite
Radio service subscription is active. Satellite ra-
dio is not available in Alaska, Hawaii and Guam.
Satellite radio performance may be affected if
cargo carried on the roof blocks the satellite radio
signal.
If possible, do not put cargo over the satellite
antenna.
A build up of ice on the satellite radio antenna can
affect satellite radio performance. Remove the
ice to restore satellite radio reception.
Monitor, climate, audio, phone and voice recognition systems4-37
USB (Universal Serial Bus)
Connection Port
WARNING
Do not connect, disconnect or operate the
USB device while driving. Doing so can be
a distraction. If distracted you could lose
control of your vehicle and cause an acci-
dent or serious injury.
CAUTION
●Do not force the USB device into the
USB port. Inserting the USB device
tilted or up-side-down into the port may
damage the port. Make sure that the
USB device is connected correctly into
the USB port.
● Do not grab the USB port cover (if so
equipped) when pulling the USB device
out of the port. This could damage the
port and the cover.
● Do not leave the USB cable in a place
where it can be pulled unintentionally.
Pulling the cable may damage the port.
The vehicle is not equipped with a USB device.
USB devices should be purchased separately as
necessary. This system cannot be used to format USB de-
vices. To format a USB device, use a personal
computer.
In some jurisdictions, the USB device for the front
seats plays only sound without images for regu-
latory reasons, even when the vehicle is parked.
This system supports various USB memory de-
vices, USB hard drives and iPod® players. Some
USB devices may not be supported by this sys-
tem.
● Partitioned USB devices may not play cor-
rectly.
● Some characters used in other languages
(Chinese, Japanese, etc.) may not appear
properly in the display. Using English lan-
guage characters with a USB device is rec-
ommended.
General notes for USB use ● For additional information, refer to your de-
vice manufacturer’s owner information re-
garding the proper use and care of the de-
vice. Notes for iPod® use
iPod® is a trademark of Apple Inc., registered in
the U.S. and other countries.
● Improperly plugging in the iPod® may cause
a checkmark to be displayed on and off
(flickering) . Always make sure that the
iPod® is connected properly.
● An iPod® nano (1st Generation) may remain
in fast forward or rewind mode if it is con-
nected during a seek operation. In this case,
please manually reset the iPod®.
● An iPod® nano (2nd Generation) will con-
tinue to fast-forward or rewind if it is discon-
nected during a seek operation.
● An incorrect song title may appear when the
Play Mode is changed while using an iPod®
nano (2nd Generation) .
● Audiobooks may not play in the same order
as they appear on an iPod®.
● Large video files cause slow responses in an
iPod®. The vehicle center display may mo-
mentarily black out, but will soon recover.
● If an iPod® automatically selects large video
files while in the shuffle mode, the vehicle
center display may momentarily black out,
but will soon recover.
Monitor, climate, audio, phone and voice recognition systems4-43
Initialization
When the ignition switch is placed in the ON
position, NISSAN Voice Recognition is initialized,
which takes a few seconds. If the
button is
pressed before the initialization completes, the
system will announce “Hands-free phone system
not ready” and will not react to voice commands.
Operating tips
To get the best performance out of the NISSAN
Voice Recognition System, observe the follow-
ing:
● Keep the interior of the vehicle as quiet as
possible. Keep all vents pointed away from
the microphone and close the windows to
eliminate surrounding noises (traffic noises,
vibration sounds, etc.) , which may prevent
the system from recognizing voice com-
mands correctly.
● Wait until the tone sounds before speaking a
command. Otherwise, the command will not
be received properly.
● Start speaking a command within 5 seconds
after the tone sounds.
● Speak in a natural voice without pausing
between words. ●
For calling contacts by name, please say
both the first and last name of the contact for
better recognition.
Giving voice commands
To operate NISSAN Voice Recognition, press
and release the
button located on the
steering wheel. After the tone sounds, speak a
command.
The command given is picked up by the micro-
phone, and voice feedback is given when the
command is accepted.
● If you need to hear the available commands
for the current menu again, say “Help” and
the system will repeat them.
● If a command is not recognized, the system
announces, “Command not recognized.
Please try again.” Make sure the command is
said exactly as prompted by the system and
repeat the command in a clear voice.
● If you want to go back to the previous com-
mand, you can say “Go back” or “Correc-
tion” any time the system is waiting for a
response. ●
You can cancel a command when the sys-
tem is waiting for a response by saying,
“Cancel” or “Quit.” The system announces
“Cancel” and ends the Voice Recognition
session. You can also press and hold
the
button on the steering wheel for
5 seconds at any time to end the Voice
Recognition session. Whenever the Voice
Recognition session is canceled, a double
beep is played to indicate you have exited
the system.
● If you want to adjust the volume of the voice
feedback, push the volume control switches
(+ or -) on the steering wheel while being
provided with feedback. You can also use
the radio Volume control knob.
Voice Prompt Interrupt
In most cases you can interrupt the voice feed-
back to speak the next command by pressing
the
button on the steering wheel. After
interrupting the system, wait for a beep before
speaking your command.
One Shot Call
To use the system faster, you may speak the
second level commands with the main menu
command on the main menu. For example, press
the
button and after the tone say, “Call
Redial”.
4-78Monitor, climate, audio, phone and voice recognition systems
●Missed Calls
Speak this command to list the last five
missed calls to the vehicle. If the call is from
an entry in the phonebook, the name will be
displayed. Otherwise, the phone number of
the missed call will be displayed.
Say “Dial” to call the number or “Send Text”
to send a text message to that number. Say
“Next Entry” or “Previous Entry” to move
through the list of missed calls.
● Outgoing Calls
Speak this command to list the last five
outgoing calls from the vehicle. If the call
was to an entry in the phonebook, the name
will be displayed. Otherwise, the phone
number of the outgoing call will be dis-
played.
Say “Dial” to call the number or “Send Text”
to send a text message to that number. Say
“Next Entry” or “Previous Entry” to move
through the list of outgoing calls.
● Redial
Speak this command to call the last number
dialed. ●
Call Back
Speak this command to call the number of
the last incoming call to the vehicle.
“Messaging” (if so equipped)
Speak this command to access text messaging
functions. For additional information, refer to
“Text messaging” in this section.
“Select Phone or Device”
Speak this command to select a phone to use
from a list of those phones connected to the
vehicle.
MAKING A CALL
To make a call from a phone connected to the
vehicle’s Bluetooth® Hands-Free Phone Sys-
tem:
1. Press the
button.
2. The system will prompt you for a command. Say “Call”.
3. Select one of the available voice commands to continue: ●
“(a name)” – Speak the name of a phone-
book entry to place a call to that entry. The
system will respond with the name it inter-
preted from your command and will prompt
you to confirm that the name is correct. Say
“Yes” to initiate the call or “No” to hear an-
other name from the phonebook.
● “Number” – Speak this command to place a
call by inputting numbers.
For 7- and 10-digit phone numbers, speak
the numbers. When finished, say “Dial” to
initiate the call. Say “Correction” at any time
in the process to correct a misspoken or
misinterpreted number.
For phone numbers with more digits or spe-
cial characters, say “Special Number”, then
speak the digits. Up to 24 digits can be
entered. Available special characters are
“star”, “pound”, “plus” and “pause”. When
finished, say “Dial” to initiate the call. Say
“Correction” at any time in the process to
correct a misspoken or misinterpreted num-
ber or character.
● “Redial” – Speak this command to dial the
number of the last outgoing call. The system
will display “Redialing
The name of the phonebook entry will be
displayed if it available, otherwise the num-
ber being redialed will be displayed.
4-82Monitor, climate, audio, phone and voice recognition systems
The text message, sender and delivery time are
shown on the screen. Use the tuning switch to
scroll through all text messages if more than one
are available. Press the
button to exit the
text message screen. Press the
button to
access the following options for replying to the
text message:
● Call Back
Speak this command to call the sender of
the text message using the Bluetooth®
Hands-Free Phone System.
● Send Text
Speak this command to send a text message
response to the sender of the text message.
● Read Text
Speak this command to read the text mes-
sage again.
● Previous Text
Speak this command to move to the previ-
ous text message (if available) .
● Next Text
Speak this command to move to the next text
message (if available) . Siri® Eyes Free
If a connected phone is equipped with Siri®, it
can also be used to create custom messages
that are sent through the phone. For additional
information, refer to “Siri® Eyes Free” in this
section.
NOTE:
Text messages are only displayed if the
vehicle speed is less than 5 mph (8 km/h).
NOTE:
For Apple iPhones®, text messages can
only be sent through Siri.
BLUETOOTH® SETTINGS
To access and adjust the settings for the
Bluetooth® Hands-Free Phone System:
1. Press the ENTER/SETTING button.
2. Use the TUNE/SCROLL knob to select “Bluetooth” and then press the
ENTER/SETTING button:
● Bluetooth
Select “On” or “Off” to turn the vehicle’s
Bluetooth® system on or off.
● Add Phone or Device
For additional information, refer to “Con-
necting procedure” in this section.
LHA2274
Monitor, climate, audio, phone and voice recognition systems4-85
MANUAL CONTROL
While using the Voice Recognition system, it is
possible to select menu options by using the
steering wheel controls instead of speaking voice
commands. To activate manual control mode,
press the
button on the steering wheel to
access the phone menu and then push either up
or down on the tuning switch
.
The manual control mode does not allow dialing a
phone number by digits. The user may select an
entry from the Phonebook or Recent Calls lists.
To reactivate Voice Recognition, exit the manual
control mode by pressing and holding the
button. At that time, pressing thebutton
will start the Hands Free Phone System.
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
Symptom Solution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “Voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. For additional information, refer to “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
3. Please speak both first and last name of contact to improve recognition accuracy.
Monitor, climate, audio, phone and voice recognition systems4-87
Sending a text message:1. Press the
button on the steering
wheel.
2. Say “Phone” after the tone.
3. Say “Send Text” after the tone.
4. The system will provide a list of available commands in order to determine the recipi-
ent of the text message. Choose from the
following:
● To (a name)
● Enter Number
● Missed Calls
● Incoming Calls
● Outgoing Calls
For additional information about these op-
tions, refer to “Voice commands” in this sec-
tion. 5. Once a recipient is chosen, the system
prompts for which message to send. Nine
predefined messages are available as well
as three custom messages. To choose one
of the predefined messages, speak one of
the following after the tone:
● “Driving, can’t text”
● “Call me”
● “On my way”
● “Running late”
● “Okay”
● “Yes”
● “No”
● “Where are you?”
● “When?”
● “Custom Messages”
To send one of the custom messages, say
“Custom Messages”. If more than one cus-
tom message is stored, the system will
prompt for the number of the desired cus-
tom message. For additional information on
setting and managing custom text mes-
sages, refer to “Bluetooth® settings” in this
section. Reading a received text message:
1.Press thebutton on the steering wheel.
2. Say “Phone” after the tone.
3. Say “Read Text” after the tone.
The text message, sender and delivery time are
shown on the screen. Use the tuning switch to scroll
through all text messages if more than one are avail-
able. Press the
button to exit the text message
screen. Press the
button to access the follow-
ing options for replying to the text message:
● Call Back
Speak this command to call the sender of
the text message using the Bluetooth®
Hands-Free Phone System.
● Send Text
Speak this command to send a text message
response to the sender of the text message.
● Read Text
Speak this command to read the text mes-
sage again.
● Previous Text
Speak this command to move to the previ-
ous text message (if available) .
● Next Text
Speak this command to move to the next text
message (if available) .
Monitor, climate, audio, phone and voice recognition systems4-93
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “Voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. For additional information,
refer to “Vehicle phonebook” in this section.
2. Replace one of the names being confused with a new name.
3. Please speak both first and last name of contact to improve recognition accuracy.
4-96Monitor, climate, audio, phone and voice recognition systems