2017 NISSAN QUEST Owners Manual

4-140Monitor, heater, air conditioner, audio, phone and voice recognition systems
commands.
.“Help” — The system announces the avail-
able commands.
. “Go back/Correction” — The system an-
nounces “Go back,” ends the VR session
and returns to the call.
. “Cancel/Quit” — The system announces
“Cancel,” ends the VR session and returns
to the call.
. “Send/Enter/Call/Dial” — Use the Send
command to enter numbers, “*” or “#”
during a call. For example, if you were
directed to dial an extension by an auto-
mated system:
Say: “Send one two three four.”
The system acknowledges the command
and sends the tones associated with the
numbers. The system then ends the VR
session and returns to the call. Say “star” for
“*”, say “pound” for “#”.
. “Transfer call” — Use the Transfer Call
command to transfer the call from the
Bluetooth
ŠHands-Free Phone System to
the cellular phone when privacy is desired.
The system announces, “Transfer call. Call
transferred to privacy mode.” The system
then ends the VR session.
To reconnect a call from the cellular phone
to the Bluetooth
ŠHands-Free Phone sys- tem, push the
button.
. “Mute” — Use the Mute command to mute
your voice so the other party cannot hear it.
Use the mute command again to unmute
your voice.
NOTE:
If a call is ended or the cellular phone
network connection is lost while the Mute
feature is on, the Mute feature will be reset
to “off” for the next call so the other party
can hear your voice.
Phonebook (phones without automatic
phonebook download function)
“Transfer Entry”*A
Use the Transfer Entry command to store a new
name in the system.
When prompted by the system, say the name
you would like to give the new entry.
For example, say: “Mary.”
If the name is too long or too short, the system
tells you, then prompts you for a name again. Also, if the name sounds too much like a name
already stored, the system tells you, then
prompts you for a name again.
The system will ask you to transfer a phone
number stored in the cellular phone’s memory.
To enter a phone number by voice command:
For example, say: “five five five one two one
two.” See “How to say numbers” earlier in this
section for more information.
To transfer a phone number stored in the cellular
phone’s memory:
Say: “Transfer entry.” The system acknowledges
the command and asks you to initiate the
transfer from the phone handset. The new
contact phone number will be transferred from
the cellular phone via the Bluetooth
Šcommu-
nication link.
The transfer procedure varies according to each
cellular phone. See the cellular phone Owner’s
Manual for details. You can also visit www.
nissanusa.com/bluetooth for instructions on
transferring phone numbers from NISSAN re-
commended cellular phones.
The system repeats the number and prompts
you for the next command. When you have
finished entering numbers or transferring an
entry, choose “Store.”
The system confirms the name, location and

number.
“Delete Entry”
*B
Use the Delete Entry command to delete one
entry from the phonebook. After the system
acknowledges a command, say the name to
delete or say “List Names” to choose an entry.
“List Names”
*C
Use the List Names command to hear all the
names in the phonebook. The system recites the
phonebook entries but does not include the
actual phone numbers. When playback of the
list is complete, the system returns to the main
menu.
Playback of the list can be stopped at any time
by pushing the
button on the steering
wheel. The system ends the VR session.
Phonebook (phones with automatic
phonebook download function)
NOTE:
Phonebook commands are not available
when the vehicle is moving.
For phones that support automatic download of
the phonebook (PBAP Bluetooth profile) , the
“Phonebook” command is used to manage
entries to the vehicle phonebook. You can say
the name of an entry at this menu to initiate
dialing of that entry.
The phonebook stores up to 1000 names for
each phone paired with the system. Each name
can have up to 4 locations/phone numbers
associated with it.
When a phone is connected to the system, the
phonebook is automatically downloaded to the
vehicle. This feature allows you to access your
phonebook from the Bluetooth
Šsystem and call
contacts by name. You can record a custom
voice tag for contact names that the system has
difficulty recognizing. For more information see
“Record Name” in this section.
NOTE:
Each phone has its own separate phone-
book. You cannot access Phone A ’s phone-
book if you are currently connected with Phone B.
“List names”
*A
Use the List Names command to hear all the
names and locations in the phone book.
The system recites the phone book entries but
does not include the actual phone numbers.
When the playback of the list is complete, the
system goes back to the main menu.
You can stop the playback of the list at any time
by pressing the
button on the steering
wheel. The system ends the VR session. See the
“Record Name” command in this section for
information about recording custom voice tags
for list entries that the system has difficulty
pronouncing.
“Record name”
*B
The system allows you to record custom voice
tags for contact names in the phonebook that
the vehicle has difficulty recognizing. This
feature can also be used to record voice tags
to directly dial an entry with multiple numbers.
Up to 40 voice tags can be recorded to the
system.
“Next Name”
*C
Use the Next Name command to move the next
name of list.
“Previous Name”
*D
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4-142Monitor, heater, air conditioner, audio, phone and voice recognition systems
Use the Previous Name command to move the
previous name of list.
Recent Calls
Use the Recent Calls command to access
outgoing, incoming or missed calls.
“Outgoing”
*A
Use the Outgoing command to list the outgoing
calls made from the vehicle.
“Incoming”
*B
Use the Incoming command to list the incoming
calls made from the vehicle.
“Missed”
*C
Use the Missed command to list the missed
calls made to the vehicle that were not
answered.
“Call Back”
*D
Use the Call Back command to dial the number
of the most recently received call.
Connect Phone
NOTE:
Add Phone command is not available
when the vehicle is moving.
Use the Connect Phone commands to manage
the phones connecting to the vehicle or to
enable the Bluetooth
Šfunction on the vehicle.
“Add Phone”
*A
Use the Add Phone command to add a phone to
the vehicle. See “Connecting procedure” (P.4-
137) for more information.
“Select Phone”
*B
Use the Select Phone command to select from a
list of phones connected to the vehicle. The
system will list the names assigned to each
phone and then prompt you for the phone you
wish to select. Only one phone can be active at
a time. “Delete Phone”
*C
Use the Delete Phone command to delete a
phone that is connected to the vehicle. The
system will list the names assigned to each
phone and then prompt you for the phone you
wish to delete. Deleting a phone from the vehicle
will also delete that phonebook for that phone.
“Bluetooth Off”
*D
Use the Bluetooth Off command to prevent a
wireless connection to your phone.
“Replace phone”
*E
This can be used to reconnect a new phone with
the vehicle you have changed your cellular
phone.
SPEAKER ADAPTATION (SA) MODE
Speaker Adaptation allows up to two out-of
dialect users to train the system to improve
recognition accuracy. By repeating a number of
commands, the users can create a voice model
of their own voice that is stored in the system.
The system is capable of storing a different
speaker adaptation model for each connected
phone.

Training procedure
1. Position the vehicle in a reasonably quietoutdoor location.
2. Sit in the driver’s seat with the engine running, the parking brake on, and the
transmission in Park.
3. Press and hold the
button for more than
5 seconds.
4. The system announces: “Press the PHONE SEND (
) button for the hands-free
phone system to enter the speaker adapta-
tion mode or press the PHONE END (
)
button to select a different language.”
5. Press the
button.
For information on selecting a different
language, see “Choosing a language” (P.4-
137) .
6. If the connected phone is already in use, the system will prompt you to overwrite. Follow
the instructions provided by the system.
7. When preparation is complete and you are ready to begin, press the
button.
8. The SA mode will be explained. Follow the instructions provided by the system.
9. When training is finished, the system will tell you an adequate number of phrases have
been recorded. 10. The system will announce that speaker
adaptation has been completed and the
system is ready.
The SA mode will stop if:
. The
button is pressed for more than 5
seconds in SA mode.
. The vehicle is driven during SA mode.
. The ignition switch is turned to the OFF or
LOCK position.
Training phrases
During the SA mode, the system instructs you to
say the following phrases.
(The system will prompt you for each phrase.)
.phonebook transfer entry
. dial 3 0 4 2 9
. delete call back number
. Incoming
. Transfer entry
. 8 pause 9 3 2 pause 7
. delete all entries
. call 7 2409
. phonebook delete entry
. next entry
. dial star 2 1 7 0
. yes .
no
. select
. Missed
. dial 8 5 6 9 2
. Bluetooth on
. Outgoing
. call 3 1 9 0 2
. 9 7 pause pause 3 0 8
. cancel
. call back number
. call star 2 0 9 5
. delete phone
. dial 8 3 0 5 1
. Record Name
. 4 3 pause 2 9 pause 0
. delete redial number
. phonebook list names
. call 8 0 5 4 1
. correction
. connect phone
. dial 7 4 0 1 8
. previous entry
. delete
. dial 9 7 2 6 6
. call 7 6 3 0 1
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4-144Monitor, heater, air conditioner, audio, phone and voice recognition systems
.go back
. call 5 6 2 8 0
. dial 66437

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.
SymptomSolution
The system fails to interpret the command correctly. 1. Ensure that the command is valid. See “List of voice commands” (P.4-139) . 2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to
improve the recognition response for the speaker. See “Speaker adaptation (SA) mode” (P.4-142) .
The system consistently selects the wrong entry from
the phonebook. 1. Ensure that the phonebook entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. See “Phonebook (phones without automatic phonebook download function)”
(P.4-140) .
2. Replace one of the names being confused with a new name.
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4-146Monitor, heater, air conditioner, audio, phone and voice recognition systems
* Type C is models without navigation
system/with text message function.
WARNING
.Use a phone after stopping your
vehicle in a safe location. If you
have to use a phone while driving,
exercise extreme caution at all
times so full attention may be given
to vehicle operation.
. If you are unable to devote full
attention to vehicle operation while
talking on the phone, pull off the
road to a safe location and stop
your vehicle.
CAUTION
To avoid draining the vehicle battery,
use a phone after starting the engine.
Your vehicle is equipped with the Bluetooth
Š
Hands-Free Phone System. If you have a
compatible BluetoothŠenabled cellular phone,
you can set up the wireless connection between
your cellular phone and the in-vehicle phone module. With Bluetooth
Šwireless technology,
you can make or receive a hands-free telephone
call with your cellular phone in the vehicle.
Once your cellular phone is connected to the in-
vehicle phone module, no other phone connect-
ing procedure is required. Your phone is
automatically connected with the in-vehicle
phone module when the ignition switch is
placed in the ACC or ON position with the
previously connected cellular phone turned on
and carried in the vehicle.
NOTE:
Some devices require the user to accept
connections to other Bluetooth
Šdevices. If
your phone does not connect automatic
ally to the system, consult the phone’s
Owner’ s Manual for details on device
operation.
You can connect up to 5 different Bluetooth
Š
cellular phones to the in-vehicle phone module.
However, you can talk on only one cellular phone
at a time.
Before using the Bluetooth
ŠHands-Free Phone
System, refer to the following notes.
. Set up the wireless connection between a
compatible cellular phone and the in-vehicle
phone module before using the hands-free
phone system. .
Some Bluetooth
Šenabled cellular phones
may not be recognized or work properly. For
information about Bluetooth
Šdevices that
are available for use with this system, it is
recommended that you contact a NISSAN
dealer.
. You will not be able to use a hands-free
phone under the following conditions:
— Your vehicle is outside of the cellular
service area.
— Your vehicle is in an area where it is difficult to receive a cellular signal; such
as in a tunnel, in an underground parking
garage, near a tall building or in a
mountainous area.
. When the radio wave condition is not ideal
or ambient sound is too loud, it may be
difficult to hear the other person’s voice
during a call.
. Do not place the cellular phone in an area
surrounded by metal or far away from the in-
vehicle phone module to prevent tone quality
degradation and wireless connection dis-
ruption.
. While a cellular phone is connected through
the Bluetooth
Šwireless connection, the
battery power of the cellular phone may
discharge quicker than usual. The Blue-
tooth
ŠHands-Free Phone System cannot
BluetoothŠHANDS-FREE PHONE
SYSTEM (Type C) (if so equipped)

charge cellular phones.
. If the hands-free phone system seems to be
malfunctioning, see “Troubleshooting guide”
in this section. You can also visit www.
nissanusa.com/bluetooth for troubleshoot-
ing help.
. Some cellular phones or other devices may
cause interference or a buzzing noise to
come from the audio system speakers.
Storing the device in a different location
may reduce or eliminate the noise.
. Refer to the cellular phone Owner’s Manual
regarding the telephone charges, cellular
phone antenna and body, etc.
REGULATORY INFORMATION
FCC Regulatory information
.CAUTION: To maintain compliance with
FCC’s RF exposure guidelines, use only
the supplied antenna. Unauthorized antenna,
modification, or attachments could damage
the transmitter and may violate FCC regula-
tions.
. Operation is subject to the following two
conditions:
1) this device may not cause interference
and
2) this device must accept any interference, including interference that may cause undesired operation of the device
IC Regulatory information
.
Operation is subject to the following two
conditions: (1) this device may not cause
interference, and (2) this device must accept
any interference, including interference that
may cause undesired operation of the
device.
. This Class B digital apparatus meets all
requirements of the Canadian Interference-
Causing Equipment Regulations.
BluetoothŠtrademark
BluetoothŠis a trademark owned
by Bluetooth SIG, Inc., and
licensed to Visteon Corporation.
USING THE SYSTEM
The Voice Recognition system allows hands-
free operation of the BluetoothŠPhone System.
If the vehicle is in motion, some commands may
not be available so full attention may be given to
vehicle operation.
SAA1858
Control buttons and microphone
The control buttons for the BluetoothŠHands-
Free Phone System are located on the steering
wheel.
PHONE SEND:
Push the
button to initiate a VR session or
answer an incoming call.
You can also use the
button to interrupt the
system feedback and give a command at once.
See “List of voice commands” and “During a
call” in this section for more information.
PHONE END:
While the Voice Recognition system is active,
push and hold the
button for 5 seconds to
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