rectly.
. For functions that can be used with Siri,
please refer to the Apple website.
. The volume level of Siri can be adjusted.
“Volume and Beeps settings”
(page 2-20)
Phone operation (if so equipped)
If you wish to use your phone while Apple
CarPlay is activated, follow the procedure below:
1. Touch [Phone] on the Launch Bar.
2. Operate the screen displayed to make a call,
etc.
Apple CarPlay SETTINGS
1. Touch [Settings] on the Launch Bar.
2. Touch [Apple CarPlay Settings].
Available items:
. [Always Start Apple CarPlay]:
When this item is turned on, Apple CarPlay
will activate automatically when the iPhone is
connected to USB port 1.
. [Nissan’s Help for Apple CarPlay]:
Displays helpful tips for Apple CarPlay
operation. .
[Show Startup Information]:
Allows you to set whether or not to show the
Apple CarPlay Startup Information screen
upon each iPhone connection.
Touch [No] if you do not wish to show the
Startup Information screen each time the
iPhone is connected to USB port 1.
Touch [Yes] to show the Startup Information
screen upon each connection of your iPhone
to USB port 1.
This setting item will be grayed out until you
touch [Don’t show again] on the Startup
Information screen to turn the setting on.
INFO:
. [Nissan’s Help for Apple CarPlay] can also
be accessed from the Information menu.
“Information menu” (page 5-2)
. Phone menu and access to the connected
phone through voice recognition system will
be disabled while Apple CarPlay is con-
nected. To access your phone, use the Siri
function or select the phone icon in the
Apple CarPlay top menu screen.
. Normal voice recognition access to songs on
your iPod music will not be available when
connected to Apple CarPlay. To access your
iPod music, use the Siri function or select the music icon in the Apple CarPlay top menu
screen.
Apple CarPlay SYSTEM LIMITATIONS
For all features of Apple CarPlay to operate
correctly, it is necessary to have a compatible
iPhone, a cellular connection and a data plan.
When Apple CarPlay is operating, system
performance is affected by the strength of the
cellular connection or performance of the phone
itself. If performance of the system decreases:
. Disconnect and reconnect your phone
. Close all apps and restart them
. Cycle phone power off/on to restart
It is also recommended to use the Apple
Lightning cable that was provided with your
phone and confirm the latest software version is
installed.
Functionality of Apple CarPlay may decrease or
be lost if there are changes to operating systems,
hardware, software or other technologies central
to supporting the system that are outside of
NISSAN’s control. Changing government regu-
lations may also affect operation of Apple Car-
Play.
5. Information
5-23
Deleting stored item individually
1. Touch [Settings] on the Launch Bar.
2. Touch [Navigation] and touch [Address Book].
3. Touch [Delete Stored Items].Select the preferred item and touch [Yes] to complete the deleting operation.
Step 1 Step2 Action
[Delete Home Location] Deletes home location.
[Delete Address
Book] [Delete All]
Deletes all stored locations.
[Delete One] Deletes a selected stored location.
[Delete Stored
Routes] [Delete All]
Deletes all stored routes.
[Delete One] Deletes selected stored routes.
[Delete Avoid
Areas] [Delete All]
Deletes all Avoid Areas.
[Delete One] Deletes a selected Avoid Area.
[Delete Pre-
vious Destina-
tions] [Delete All Previous Destinations] Deletes all of the previous destinations.
[Delete Previous Destination] Deletes a selected previous destination.
[Delete Previous Start Point] Deletes a previous start point.
[Delete Learned Routes] (for U.S. and Canada) Deletes all system learned routes.
Deleting individual item on map
1. Align the cross pointer over the preferred stored location for deletion by moving on the
map, and then touch [
].
2. Touch [Delete].
3. A confirmation message is displayed. Con-firm the contents of the message and touch
[Yes].
The stored item is deleted from the Address
Book.
TRANSFERRING INFORMATION TO/
FROM ADDRESS BOOK
The information of the stored home and ad-
dresses can be exported and imported using a
USB memory device.
“USB (Universal Serial Bus) Connection
Ports and AUX (auxiliary) input jack”
(page 2-7)
6. Navigation
6-55
6. Navigation
1. Touch [Settings] on the Launch Bar.
2. Touch [Navigation].
3. Touch [Address Book].
4. Touch [Transfer Address Book].
5. Touch [Export] or [Import].
6. Touch [Home Location] or [Stored Loca-tions].
7. Touch [Download].
NOTE:
Do not remove the USB memory device
until the system completely imports or
exports the data.
INFO:
. If the USB memory device already has the
data for a stored address, a confirmation
message will be displayed. Once overwrit-
ten, the original data cannot be recovered.
. Either of the two USB connection ports can
be used for information transfer.
. A USB memory device can be used to
transfer data but it is not possible to edit the
data using a personal computer, etc.
6-56
VOICE RECOGNITION SETTINGS
The voice recognition settings can be changed.
1. Touch [Setting] on the Launch Bar.
2. Touch [Voice Recognition].
3. Touch the item you would like to set.
Available settings. [Minimize Voice Feedback]:
Turns the minimize voice feedback function
on/off. When this item is turned on, short and
minimized voice feedback will be provided.
. [Audio device setting]:
Select an audio device to be operated via the
Voice Recognition system from the audio
devices connected to the USB connection
ports. A device with an indicator light
illuminated can be operated with the Voice
Recognition system.
7. Voice recognition
7-23
iPod PLAYER
SymptomPossible cause Possible solution
The system does not recognize an iPod. A connector cable is not correctly connected, or the
iPod does not correctly operate. Connect the connector cable again. If the system
does not recognize the iPod after performing this
procedure above, reset the iPod.
The iPod that is to be connected is not compatible
with the system. Check the iPod model and firmware versions
available for the system.
A USB extension cable is not correctly connected. Do not use a USB extension cable.
The cable is rapidly connected to or disconnected
from the USB connection port. Slowly connect or disconnect the USB cable.
An iPod cannot be operated. The iPod is connected to the in-vehicle audio system
while headsets, etc. are connected to the iPod. Remove all equipment from the iPod after discon-
necting the iPod from the system, and then connect it
to the system again.
The iPod is not operating normally. Disconnect the iPod from the in-vehicle audio
system, and then connect it to the system again.
The system plays back an album/file that includes a
particular album art. Disconnect the iPod from the in-vehicle audio
system, and then reset the iPod. Disable the album
art, and then connect the iPod to the system.
“iPod Menu” (page 3-28)
An iPod does not respond. There are too many files in a category. Decrease the number of files in a category (less than 65500 files).
The shuffle function is turned on. Turn off the shuffle function if many files are stored on
the iPod.
Music cannot be played back. A connector is not connected to the iPod. Firmly connect the connector to the iPod.
Playback cuts out. The sound cuts due to vibration resulting from an unstable location of the iPod.Place the iPod on a stable location where it does not
roll over.
Distorted sound occurs. The EQ (equalizer) function of the iPod is turned on. Turn off the EQ (equalizer) function on your iPod.
8. Troubleshooting guide
8-9
USB MEMORY DEVICE
SymptomPossible cause Possible solution
The system does not recognize a USB device. A USB extension cable is used. Do not use a USB extension cable.
A USB hub is used. Do not use a USB hub.
A USB device is rapidly connected to or discon-
nected from the USB connection port. Slowly connect or disconnect the USB device.
8. Troubleshooting guide
8-11
8. Troubleshooting guide
Apple CarPlay (if so equipped)
SymptomCause and Countermeasure
Cannot start Apple CarPlay though it is tethered to the vehicle. The USB cable is not connected to the USB connection port. Properly connect the USB cable to USB port 1.
“USB (Universal Serial Bus) Connection Ports and AUX (auxiliary) input jack” (page 2-7)
Apple CarPlay setting is not active on your iPhone. Turn on “CarPlay” on your iPhone.
Device is not compatible with CarPlay. Check compatibility requirements.
Apple CarPlay performance decreases. For example, slow
connectivity or slow application functionality.
or
An error message appears when trying to access features of
Apple CarPlay. A blank screen appears when trying to access
maps. Confirm you have a compatible iPhone, a cellular connection and an active data plan.
Use Apple Lightning cable to connect your phone to the USB connection port.
Phone’s performance or cellular connection. Disconnect and reconnect your phone.
Phone’s performance or cellular connection. Close all apps and restart them.
Phone’s performance or cellular connection. Cycle phone power off/on to restart.
Cannot access Siri using the switch on the steering wheel. The USB cable may not be properly connected. Disconnect and reconnect the USB cable. Siri setting is not enabled on the phone. Turn on “Siri” on your phone.
Check that you are pushing and holding<
>instead of just pushing the switch to initiate
Siri operation.
8-18
SymptomPossible cause Possible solution
USB memory device cannot be operated with voice
commands. Depending on the device, iPhone or iPod may be
recognized as a USB memory device.This is not malfunction
More than one audio device is connected to USB
connection port. Only one audio device can be operated with the
voice recognition system even when multiple num-
bers of devices are connected. Select an audio
source to operate with the voice recognition system.
“Voice recognition settings” (page 7-23)
The USB/iPod operation screen is grayed out. The audio device is not connected. Connect an audio device to the system. An audio source to be operated with the voice
recognition system has not been selected.Select an audio source to be operated with the voice
recognition system.
“Voice recognition settings” (page 7-23)
An error message is displayed when trying to select a
track and operate USB/iPod. The track information is being processed for
registration by the system.Song information will be loaded into the system when
a new audio device is registered for the first time or
when the song information in the pre-registered
device has been changed. Please wait for the loading
to complete which may take a few minutes to up to an
hour.
Exceeding number of songs are stored in the
connected audio device than it can hold. Decrease the number of songs stored in the audio
device.
No song is stored in the audio device. Store songs in the connected audio device. Storing
songs with information such as artist name, album
name, song name, playlist, etc., will make voice
recognition song search available.
The system does not correctly recognize a Point of
Interest (POI) name spoken. There are some rare cases where a POI search is
unavailable by speaking the facility name but the
location can be found on the map.This is not a malfunction. Consider using an alternate
search method, like street address.
The system does not correctly recognize a Point of
Interest (POI) name spoken. Partial or alias name is spoken.
For best results, speak the full name.
8. Troubleshooting guide
8-27