8. Troubleshooting guide
Apple CarPlay (if so equipped)
SymptomCause and Countermeasure
Cannot start Apple CarPlay though it is tethered to the vehicle. The USB cable is not connected to the USB connection port. Properly connect the USB cable to USB port 1.
“USB (Universal Serial Bus) Connection Ports and AUX (auxiliary) input jack” (page 2-7)
Apple CarPlay setting is not active on your iPhone. Turn on “CarPlay” on your iPhone.
Device is not compatible with CarPlay. Check compatibility requirements.
Apple CarPlay performance decreases. For example, slow
connectivity or slow application functionality.
or
An error message appears when trying to access features of
Apple CarPlay. A blank screen appears when trying to access
maps. Confirm you have a compatible iPhone, a cellular connection and an active data plan.
Use Apple Lightning cable to connect your phone to the USB connection port.
Phone’s performance or cellular connection. Disconnect and reconnect your phone.
Phone’s performance or cellular connection. Close all apps and restart them.
Phone’s performance or cellular connection. Cycle phone power off/on to restart.
Cannot access Siri using the switch on the steering wheel. The USB cable may not be properly connected. Disconnect and reconnect the USB cable. Siri setting is not enabled on the phone. Turn on “Siri” on your phone.
Check that you are pushing and holding<
>instead of just pushing the switch to initiate
Siri operation.
8-18
Number
2D map ................................................................ 6-4
A
About route guidance .................................... 6-27
Adjusting settings ........................................... 2-13
Apple CarPlay .................................................. 5-21
Audio main buttons ............................. 3-10, 3-11
Audio operation precautions ........................... 3-2
Audio operations ............................................. 3-12
AUX (auxiliary) input jack ................................. 2-7
Auxiliary (AUX) devices ................................. 3-32
B
BirdviewTM(3D) map ........................................ 6-5
Bluetooth ŠHands-Free Phone System ....... 4-2
Bluetooth Šsetting .......................................... 4-13
Bluetooth Šstreaming audio ................ 3-9, 3-29
Building graphics ............................................... 6-5
C
Canceling Route ............................................. 6-36
CD/USB memory device care
and cleaning ..................................................... 3-34 Changing map .................................................... 6-8
Changing order of destination
and waypoints.................................................. 6-38
Changing scale of map .................................... 6-7
Clock settings .................................................. 2-20
Command list ...................................................... 7-6
Compact Disc (CD) player .................. 3-4, 3-18
Compressed Audio
Files (MP3/WMA/AAC) ................................... 3-7
Confirming route ............................................. 6-36
Connecting Bluetooth
Šaudio device ........ 2-21
Connecting Bluetooth Šdevice .................... 2-21
Connecting Bluetooth Š
Hands-free Phone ............................................. 4-4
Connecting cellular phone ........................... 2-21
Connecting to Interactive Voice Menu ...... 5-13
Control buttons and touch screen display.... 2-2
Control panel ............................................. 2-2, 2-4
Current location map screen ....................... 6-13
Current vehicle location ................................ 6-60
Customer assistance ........................................ 8-2
D
Deleting stored item ....................................... 6-54
Destination setting menu .............................. 6-14
Display Commander .......................................... 2-7 Display settings ............................................... 2-19
Displaying current vehicle location ................ 6-3
Displaying urgent traffic information........... 6-47
During a call ........................................................ 4-5
E
Editing route ..................................................... 6-36
Editing stored information ............................. 6-52
Emergency support ........................................ 5-16
F
Finding address............................................... 6-17
Finding nearby place...................................... 6-18
Finding points of interest .............................. 6-19
Functions disabled while driving ................. 2-17
G
Giving voice commands ................................... 7-2
H
Hands-free text messaging assistant............ 4-6
How to handle the Map SD card................ 6-66
How to handle the SD card ......................... 6-74
How to see voice command screen ............. 7-3
Index
9-1