2017 NISSAN LEAF radio

SymptomPossible cause Possible solution
Each volume level (ring tone, incoming voice or
outgoing voice) is different. Each volume level is not adjusted properly. Adjust each volume level properly.
The antenna display is different between the
navigation screen and a cellular phone screen.
Making or receiving a call is unavailable even
though the antenna display shows that it is
possible to do so. The antenna display varies depending on the model
of cellular phone.
This does not indicate a malfunction. The antenna display
and remaining battery level shown on the navigation screen
may be different from those shown on the cellular phone
screen. Use them as a reference.
A voice cannot be heard clearly when using a
cellular phone behind tall buildings. Some structures such as tall buildings, etc. may
cause irregular reflection of radio waves or comple-
tely shut out radio waves that are used for cellular
phones. Move to a place without tall buildings.
Noise is heard when using a cellular phone
under/near areas of elevated railroads, high
voltage electric power cables, traffic signals,
neon billboards, etc. Electromagnetic waves that are generated from radio
devices may adversely affect the cellular phone.
This is not a malfunction.
Noise is heard in the sound from the audio
system while using a cellular phone. Radio waves that are generated from a cellular phone
may adversely affect the sound from the audio
system. This is not a malfunction.
Sound skips or stutters. The cellular phone may have turned on the wireless
LAN (Wi-Fi). Turn off the wireless LAN (Wi-Fi).
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Please delete the Bluetooth
Špairing information from both
the mobile phone and vehicle system before registering it
again.
Phone does not support phonebook download
function. Visit www.nissanusa.com/bluetooth/ to check
compatibility.
10-21
10. Troubleshooting guide

NISSANCONNECTSMEV
SymptomPossible cause Possible solution
The system cannot connect to
the Nissan Data Center. A subscription for the NissanConnectSMEV
has not been established. For registration, please visit the NissanConnectSMWebsite.
The user ID and password are not entered.
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is
difficult to receive radio waves. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display shows
that the vehicle is inside the communication area, the system can be used.
TCU (Telematics Control Unit) is not turned
on. If the icon does not show that the vehicle is inside the communication area despite
the fact that the vehicle is in that location, contact the NissanConnect
SMEV support
line at 1-877-664-2738.
Radio wave reception is not sufficient for
TCU (Telematics Control Unit) operation. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display shows
that the vehicle is inside the communication area, the system can be used.
Some of the items that are
displayed on the menu screen
cannot be selected. The vehicle is being driven and some menu
items are disabled.
Stop the vehicle in a safe location and apply the parking brake before operating the
menu screen items.
“Functions disabled while driving” (page 1-14)
Some parts of the screen are
not displayed. The vehicle is being driven and some menu
items are disabled. Operate the system after stopping the vehicle in a safe location and applying the
parking brake.
“Functions disabled while driving” (page 1-14)
The system does not announce
information. The volume level is set to the minimum. Adjust the volume level by operating
located on the control panel or <-
+>on the steering wheel while the system is announcing information.“Control buttons and touch screen display” (page 1-2)
10-22
10. Troubleshooting guide

G
Giving voice commands ................................... 8-2
Google Maps ................................................... 3-27
H
Hands-free text messaging assistant............ 7-6
How to handle the Map SD card................... 9-9
How to handle the SD card ......................... 9-14
How to see voice command screen ............. 8-3
I
Information feeds ............................................... 5-8
Information menu ............................................... 6-2
iPod
Šplayer ..................................................... 4-24
L
Laser product ..................................................... 0-6
Launch Bar .......................................................... 1-7
Limited Power Notice .................................... 2-18
Liquid crystal display...................................... 9-13
Low Battery ...................................................... 2-17
M
Making a call ....................................................... 7-4
Map data .............................................................. 9-9
Map Menu screen ........................................... 3-15
Map operation .................................................... 3-3
Map symbols ....................................................... 3-7
Map types ............................................................ 3-3
Map view settings ........................................... 3-11
Moving map ......................................................... 3-8
N
Navigation settings ......................................... 3-59
Navigation Telematics ...................................... IT-6
NissanConnect
SMMobile Apps ..................... 6-7
NissanConnectSMEV........................................ 5-1
Number input screen ..................................... 1-11
O
One Shot Call..................................................... 8-3
Options before starting the
route guidance ................................................ 3-28
P
Phone.................................................................... 7-3
Phone selection.................................................. 7-3
Phone settings.................................................... 7-9
Phonebook ....................................................... 7-11
Priority setting between timer charge and
Climate Ctrl. Timer.......................................... 2-13
Q
Quick Dial ......................................................... 7-11
R
Radio......................................................... 4-2, 4-12
Recalculating route ........................................ 3-42
Receiving a call .................................................. 7-4
Remote functions .............................................. IT-5
Route calculation ............................................... 9-6
Route guidance ...................................... 3-30, 9-7
Route guidance settings ............................... 3-43
Route menu ...................................................... 3-36
Route Planner .................................................. 3-27
11-2
Index