Installing the starter battery
XInsertth ebattery int oth ebattery case.
XFold down th ebar of th ebattery.
XSlide th ebattery int oits anchorage in th e
opposit edirection to th edirection of travel .
XInsertretainer =.
XTightenth ebolt son retainer =whic hhold s
th ebattery in place.
XAttac hbreather hos ewit hconnecto r
bracke t; to connection :of th eventilation
cover .
XConnect th ebattery (Ypage 225).
Disconnecting and connecting the
additional battery (engine compart-
ment)
Important safety notes
GWARNIN G
During th echarging process, abattery produ-
ce shydrogen gas. If ashort circuit occur sor
sparks are created, th ehydrogen gas can
ignite. Ther eis aris kof an explosion .
RMakesur ethat th epositive termina lof a
connecte dbattery does no tcome int ocon-
tac twit hvehicl eparts.
RNever plac emetal objects or tools on abat -
tery.
RIt is important that you observ eth edescri-
bed order of th ebattery terminals when
connecting and disconnecting abattery.
RWhen jump-starting ,mak esur ethat th e
battery pole swit hidentical polarit yare
connected.
RIt is particularly important to observ eth e
describe dorder when connecting and dis-
connecting th ejumper cables.
RNever connec tor disconnect th ebattery
terminals while th eengin eis running.
Disconnecting the additional battery
!Switc hoff th eengin eand remove th eke y
from th eignition lock. Firstly remove th ebat -
tery terminals. Otherwise, you could destroy electronic component
ssuc has th ealterna-
tor.
Always disconnect th estarter battery in th e
battery cas ein th eleft-han dside footwell
first .
!Always disconnect th ebattery in th eorder
describe dbelow. Never swap th etermina l
clamps. You may otherwise damag eth evehi-
cle electronics .
Additional battery in th eengin ecompartmen t
XSwitchoff all electrical consumers.
XSwitc hoff th eengin eand remove th eke y
from th eignition lock.
XOpen th ehoo d (Ypage 214).
XFirst loosen and remove th enegative termina l
clam pso that it is no longer in contact wit h
th eterminal.
XRemove th ecover from th epositive terminal.
XLoosen and remove th epositive termina l
clamp.
Connecting the additional battery
!Always connec tth ebattery in th eorder
describe dbelow. Never swap th etermina l
clamps. You may otherwise damag eth evehi-
cle electronics .
XConnect thepositive termina lclamp.
XAttac hth ecover to th epositive terminal.
XConnect th enegative termina lclamp.
XClose th ehood.
Carr yout th efollowin gwor kafter connecting
th ebattery:
XReset th eside windows (Ypage 71).
Battery227
Maintenance and care
Z
Installing and removing the additional
battery (engine compartment)
Removing the additional battery
XDisconnect th ebattery (Ypage 227).
XLoosen th ebolt sholding th eretainer that pre -
vents th ebattery from moving around.
XRemove th ebattery holder and tak eout th e
battery.
Installing the additional battery
XInser tth ebattery int oth ebattery case.
XInser tth ebattery holder.
XTighte nth ebolt sholding th eretainer that
prevents th ebattery in th eengin ecompart-
men tfrom moving around.
XConnect th ebattery (Ypage 227).
Charging
GWARNIN G
A discharged battery can freez eat tempera-
tures belo wfreezing point. When jump-start -
ing th evehicl eor charging th ebattery, gase s
can escape from th ebattery. Ther eis aris kof
an explosion .
Allow th efrozen battery to thaw out before
charging it or jump-starting .
If th eindicator/warning lamp sdo no tligh tup in
th einstrumen tcluste rwhen temperatures are
low, it is probably because th edischarged bat -
tery has frozen .Should this be th ecase, do no t
jump-start th evehicl eor charge th ebattery. The
servic elife of athawed battery may be shorter.
Start-up behavior may deteriorate, in particular
at low temperatures .Hav eth ethawed battery
checke dat aqualified specialist workshop.
GWARNIN G
During charging and jump-starting ,explosive
gase scan escape from th ebattery. Ther eis a
ris kof an explosion .
Particularly avoi dfire, open flames, creating
sparks and smoking. Ensur ethere is sufficien t
ventilation while charging and jump-starting .
Do no tlean ove r abattery.
GWARNIN G
Battery acid is caustic. Ther eis aris kof injury.
Avoid contact wit hskin, eyes or clothing .Do
no tinhale any battery gases. Do no tlean ove r
th ebattery. Kee pchildren away from batter-
ies. Wash away battery acid immediately wit h
plenty of clean water and seek medical atten -
tion .
!Only charge th einstalled battery wit h abat-
tery charge rthat has been tested and
approve dby th edistributo rnamed on th e
inside of th efron tcover .This device allows
th ebattery to be charge dwhen it is installed
in th evehicle. The vehicle's electronics may
otherwise be damaged.
A battery charge runit specially adapted for
Mercedes-Ben zvehicles and tested and
approve dby Mercedes-Ben zis available as an
accessory. Only this device permit sth echarging
of th ebattery in it sinstalled position .Only
charge th einstalled battery wit h abattery
charge rthat has been tested and approve dby
Mercedes-Benz, usin gth ejump-start connec -
tion poin tin th eengin ecompartment. Contac t
an authorize dMercedes-Ben zCente rfor infor-
mation and availability. Read th eoperating
instruction sfor your charge rbefore charging
th ebattery.
The additional battery canno tbe charge dfrom
th eju
mp-starting connection point.
Recharge th ebattery mor efrequentl yif you use
th evehicl emainly for short trips and/o rdriv eat
low outside temperatures .
XCharge thebattery. Observ eth enote sin th e
operating instruction sfor your battery
charger.
XIf necessary, instal lbattery. Observ eth e
note son reconnecting th ebattery.
iRecharge uninstalled, out of servic ebatter-
ies every three months. This will counter self -
dischargin gand preven tbattery damage.
Care
!
Dirt ybattery clamps and battery surfaces
caus eleak currents whic hlead to th ebatter-
ies discharging.
228Battery
Maintenance and care
!Make sure that:
Rthe side windows and the roof are com-
pletely closed
Rthe climate control blower is switched off
Rthe windshield wiper switch is at position0
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehicle
in an automatic car wash.
After putting the vehicle through an automatic
car wash, wipe off wax from:
Rthe rear view camera lens (Ypage 232)
Rthe windshield
Rthe windshield wiper blades
This will prevent smears and reduce wiping
noises caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements of the country
you are currently in when washing by hand.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft car sponge.
XUse a mild cleaning agent, e.g. a car shampoo
approved for use with Sprinter vehicles.
XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlets.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agents dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Under no circumstances use power washers
in the vehicle interior. The pressurized water
and associated spray produced by the power washer could cause extensive damage to the
vehicle.
!Observe the minimum distance to be main-
tained between the nozzle of the high-pres-
sure cleaner and the object to be cleaned:
Rapproximately 2.2 ft(70 cm) when using
round-jet nozzles
Rapproximately 1 ft (30 cm) when using 25°
flat-spray jets and concentrated-power jets
Keep the water jet moving while cleaning. To
avoid causing damage, do not point the water jet directly at:
Rdoor joints
Rbrake hoses
Relectrical components
Relectrical connections
Rseals
Rdrive train, especially not at the intermedi-
ate bearing of the propeller shaft
Rrear view camera
Keep a minimum distance of 1.6 ft(50 cm).
Cleaning the engine
!Water must not enter intake or ventilation
openings. When cleaning with high pressure
water or steam cleaners, the spray must not
be aimed directly at electrical components or
the terminals of electrical lines.
Preserve the engine after the engine has been
cleaned. Protect the belt drive system from
exposure to the preservative agent.
Also observe the information under "Power
washers" (
Ypage 230).
230Care
Maintenance and care
Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched on
(
Ypage 116).
XApply the parking brake.
XMove the selector lever of the automatic
transmission to positionP.
XSwitch off all electrical consumers, e.g. audio
equipment, blower.
XTurn the key to position0in the ignition lock
and remove it (Ypage 117).
XOpen the hood (Ypage 214).
Tow-starting and towing away
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Information on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 272).
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
!Observe the following points when towing
with a tow rope:
RSecure the tow rope on the same side on
both vehicles.
REnsure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a white cloth (30 x 30 cm).
This will make other road users aware that
the vehicle is being towed.
ROnly secure the tow cable to the towing
eye.
RObserve the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
RDo not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
!Do not use the towing eye for recovery, this
could damage the vehicle. If in doubt, recover
the vehicl
e with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is preferable to have the vehicle transported
on a transporter or trailer instead of towing it.
Tow-starting and towing away239
Breakdown assistance
Z
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a trailer
attached.
Pull out the vehicle backwards, if possible, using
the tracks it made when it became stuck.
Transporting the vehicle
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
Tow-starting (emergency engine
starting)
Vehicles with automatic transmission
!Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
You can find information on jump-starting under
"Jump-starting“ (
Ypage 238).
Electrical fuses
The fuse allocation chart and further information
on the electric fuses and relays can be found in the "Fuse allocation chart" supplement.
242Electrical fuses
Breakdown assistance
Mounting a wheel
Vehicle preparation
XStop the vehicle as far away as possible from
traffic and on a level, firm and non-slip sur-
face.
XIf your vehicle poses a risk to approaching
traffic, switch on the hazard warning lamps.
XApply the parking brake.
XTurn the front wheels to the straight-ahead
position.
XMove the selector lever of the automatic
transmission to position P.
XSwitch off the engine.
XPassengers should leave the vehicle. Make
sure that the passengers are not endangered
as they do so.
XMake sure that no one is near the danger area
while the wheel is being changed. Anyone
who is not directly assisting in the wheel
change should, for example, stand behind the
barrier.
XPlace the warning triangle or warning lamp at
a suitable distance.
Observe legal requirements.
XSecure the vehicle to prevent it from rolling
away.
iObserve the safety notes on parking in the
section on "Driving and parking"
(
Ypage 127).
XOn level terrain: place chocks or other suit-
able objects under the front and rear of the
wheel that is diagonally opposite the wheel to
be changed.
XOn slight inclines: place chocks or other
suitable objects under the wheels on the front and rear axles opposite the wheel to be
changed.
XTake the vehicle tool kit and the jack from the
footwell on the front-passenger side
(
Ypage 236).
XRemove the spare wheel from the spare wheel
bracket (Ypage 269). Observe the safety
notes in the "Spare wheel" section
(
Ypage 268).
XOn wheels with wheel bolts, remove the hub
caps.
XAssemble the lug wrench extension using the
middle rod and the rod with the largest diam-
eter from the three-piece jack pump lever.
XStarting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench.
XUsing lug wrench :, loosen the wheel bolts/
wheel nuts on the wheel to be changed by
about one full turn. Do not unscrew the wheel bolts/nuts completely.
Raising the vehicle
GWARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
must be positioned vertically, directly under
the jacking point of the vehicle.
GWARNING
On uphill and downhill slopes, the jack could
tip over with the vehicle raised. There is a risk
of injury.
Do not change wheels on uphill or downhill
gradients. Notify a qualified specialist work-
shop.
!Only position the jack on the jacking points
intended for this purpose. You could other-
wise damage the vehicle.
Changing wheels263
Wheels and tires
Z
Observe the following when raising the vehicle:
RWhen raising the vehicle, only use the jack
which Mercedes-Benz has specifically
approved for your vehicle.
RThe vehicle's jack is intended only to raise the
vehicle for a short time when changing a
wheel. It is not suited for performing mainte-
nance work under the vehicle.
RAvoid changing the wheel on uphill and down-
hill slopes.
RBefore raising the vehicle, secure it from roll-
ing away by applying the parking brake and
inserting wheel chocks. Never disengage the
parking brake while the vehicle is raised.
RThe jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats.
RMake sure that the distance between the
underside of the tires and the ground does not
exceed 1.2 in(3 cm).
RNever place your hands or feet under the
raised vehicle.
RNever lie under the raised vehicle.
RNever start the engine when the vehicle is
raised.
RNever open or close a door when the vehicle
is raised.
RMake sure that no persons are present in the
vehicle when the vehicle is raised.
!Only use the jack pump lever middle rod and
the rod with the largest diameter as a lug
wrench extension. Only slide the middle rod
as far as it will go onto the lug wrench. The
rods may otherwise bend and be distorted to
such an extent that they can no longer be
used as a pump lever for the jack.
!Do not place the jack on the leaf spring or
the differential case.
Hydraulic jack
Preparing the hydraulic jack
XInsert the third rod of jack pump lever :into
the lug wrench extension.
Jack pump lever :is assembled.
XClose pressure release screw ;.
XTo do this, use the flattened section on pump
lever:to turn pressure release screw ;
clockwise to the stop.
iDo not turn pressure release screw ;more
than 1 or 2 full turns. Hydraulic fluid could
otherwise escape.
XInsert pump lever :into the recess on the
jack and secure by turning it clockwise.
XPlace the jack vertically beneath the jacking
points described below.
Jacking point, front axle
XPlace the jack under the jacking point in front of the front axle.
XVehicles with all-wheel drive: unscrew jack
spindle =counter-clockwise as far as it will
go.
264Changing wheels
Wheels and tires
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Vehicle electronics
Tampering with the engine electron-
ics
GWARNING
Always have work on the engine electronics
and related components carried out at a quali-
fied specialist workshop. Otherwise, the vehi-
cle's operating safety could be affected.
!Only have engine electronics and the corre-
sponding parts, such as control units, sensors or connector leads, serviced in a qualified
specialist workshop. Otherwise, the vehicle
parts may wear more quickly. This can lead to
loss of the New Vehicle Limited Warranty.
Installing electrical or electronic
equipment
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicle
is stationary.
You and others can suffer health-related dam-
age through electromagnetic radiation. By using an exterior antenna, a possible health risk
caused by electromagnetic fields, as discussed
in scientific circles, is taken into account. Only
have the exterior antenna installed by a qualified
specialist workshop. Electrical and electronic devices may have a
detrimental effect on both the comfort and the
operating safety of the vehicle. If equipment of
this kind is installed, its electromagnetic com-
patibility must be checked and verified.
If these devices are linked to functions associ-
ated with resistance to interference, they must
have type approval. This applies to the device or
its interfaces to the vehicle electronics, e.g.
charging brackets.
A telephone or two-way radio to be installed in
the vehicle must be approved. Further informa-
tion can be obtained from any Sprinter Dealer.
For operation of mobile phones and two-way
radios, Mercedes-Benz recommends connec-
tion to an approved exterior antenna. This is the
only way to ensure optimum reception quality
inside the vehicle and to minimize mutual inter-
ference between the vehicle electronics, mobile
phones and two-way radios.
The transmission output of the mobile phone or
two-way radio may not exceed the following
maximum transmission output (PEAK):
Frequency rangeMaximum trans-
mission output
(PEAK)
Shortwave
(f < 50 MHz)100 W
4 m waveband30 W
2 m waveband50 W
Trunked radio/Tetra35 W
70 cm waveband35 W
GSM/UMTS/LTE10 W
Vehicle electronics271
Technical data
Z