ProblemPossible causes/consequences andMSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 84).
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 334).
or
XJump-start the vehicle (Ypage 335).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 80) and replace it if necessary
(Ypage 80).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
82SmartKey
Opening and closing
vehicle electronics can be damaged if water
enters the vehicle interior. Only clean the slid-
ing sunroof when it is closed.
Resonance noises can occur in addition to the
usual airflow noises when the sliding sunroof is
open. They are caused by minor pressure fluc-
tuations in the vehicle interior. Change the posi-
tion of the sliding sunroof or open a side window
slightly to reduce or eliminate these noises.
Sliding sunroof reversing feature
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts the sliding sunroof during the closing
process, the sliding sunroof opens again auto-
matically. The automatic reversing feature is
only an aid and is no substitute for your attention when closing the sliding roof.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in (4 mm) of the closing
movement
Rduring resetting
Rwhen closing the sliding sunroof again man- ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the sliding sunroof
Opening and closing
:To raise
;To open
=To close/lower
XTurn the SmartKey to position 1or 2in the
ignition lock.
XPress or pull the 3switch in the corre-
sponding direction.
If you press or pull the 3switch beyond the
point of resistance, automatic operation is star-
ted in the corresponding direction. You can stop
automatic operation by pressing or pulling
again.
If the sliding sunroof is raised at the rear, it low-
ers slightly automatically at higher speeds. The
noise level in the vehicle interior is reduced as a
result.
At low speeds it raises again automatically.
You can also temporarily deactivate automatic
lowering. To do so, press the 3switch. The
sliding sunroof raises again automatically.
You can continue to operate the sliding sunroof
after switching off the engine or removing the
SmartKey from the ignition lock. This function
remains active for five minutes or until you open a front door.
The sliding sunroof cannot be opened if a roof
carrier is installed. In order to allow ventilation
of the vehicle interior, you can raise the sliding
sunroof.
If contact is made with a roof carrier approved
by Mercedes-Benz, the sliding sunroof lowers
slightly but remains raised at the rear.
Before opening, raising or closing the sliding
sunroof, a check is carried out to see whether a
valid SmartKey is in the vehicle, if:
Rthe 3 switch is pressed or pulled
Panorama roof with power tilt/sliding panel95
Opening and closing
Z
Installing the wiper bladesXPush the new wiper blade in the direction of
arrow:onto the wiper arm until tab ;
engages.
XPush the wiper blade out of the removal posi- tion in the direction of arrow =beyond the
point of resistance.
The wiper blade disengages with an audible
clic k and isfreely movable again.
XMake sure that the wiperblade is seated cor-
rectly.
XFold the wiper arm back onto the windshield.
Problems with the windshield wipers
ProblemPossible causes/consequences and MSolutions
Thewindshield wipers
are jammed.Leaves or snow, for example, are obstructing windshield wipermove-
ment. The wipermotor has been deactivate d.
XSwitch off the engine.
XOpen the driver's door.
The veh icleelectronics now have status 0. This is the same as the
Sm artKey having been remove d.
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
The windshield wipers
fail co mpletely.Thewindshield wiperdrive is malfunctioning.
XSelect another wiperspeed on the co mbination switch.
XHave the windshield wipers checked at a qualified specialist work-
shop.
Vehicle swit hout MAGIC
VISION CONTROL: the
win dshield washer fluid
from the spray nozzles
no longer hits the center
of the windshield.The spray nozzles are misaligned.
XHave the spray nozzles adjusted at a qualified specialist workshop.
Windshield wipers131
Lights and windshield wipers
Z
Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position gin the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 146). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 335).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 316). Observe the warning notes
as you do so and add coolant if necessary.
Driving151
Driving and parking
Z
XCompletely insert thefiller neck of the fuel
pump nozz leinto the tank, hook in place and
refuel.
XOnly fill the tank unt ilthe pump nozz le
swit ches off.
Do not add any more fuel after the pump stops filli ng for the first time. Otherwise, fuel may
leak out.
Closing the fuel filler flap
XReplac e the cap on the filler neck and turn
clock wiseuntil it engages audibly.
XClose the fuel filler flap.
Close the fuel filler flap before locking the veh i-
cle. If you drive at speeds
above 1 mph (2 km/h)
with the fuel filler flap open, the Fuel Filler
Flap Openmessageisshown in the multifunc-
tion display.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(
Ypage 244).
In addition, the ;Check Engine warning
lamp may light up (
Ypage 264).
For further information on warning and indicator
lamps inthe instrument cluster, see
(
Ypage 264).
Problems with fuel and the fuel tank
ProblemPossible causes/consequences and MSolutions
Fuelisleaking from the
veh icle.GWAR NING
The fuel line or the fuel tank is faulty.
Risk of explos ion or fire.
XApply the electr icparking brake.
XSwit ch off the engine.
XMake sure that the ignition is switched off (Ypage 145).
or
XWhen using the SmartKey, turn the SmartKey to position 0in the
ignition lock and remove it(Ypage 145).
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap isnot unlocked.
XUnlock the veh icle(Ypage 77).
The SmartKey battery is discharged or nearly discharged.
XUnlock the veh icleusing the mechanical key (Ypage 79).
The fuel filler flap isunlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
Refueling161
Driving and parking
Z
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance.
RIn order to prevent any salt build-up, apply the
brakes occasionally while paying attention to
the traffic conditions.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up in
the instrument cluster and
Ryou hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines. Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
!Vehicles with 4MATIC: function or per-
formance tests may only be carried out on a 2-
axle dynamometer. If you wish to operate the
vehicle on such a dynamometer, please con-
sult a qualified specialist workshop in
advance. You could otherwise damage the
drive train or the brake system.
!Vehicles with 4MATIC: the ESP®system
operates automatically. The engine and the
ignition must therefore be switched off (the
SmartKey must be in position 0or 1in the
ignition lock or the Start/Stop button must be
in position 0or 1) if the electric parking brake
is tested on a brake dynamometer.
Braking triggered automatically by ESP
®may
cause severe damage to the brake system.
!Vehicles without 4MATIC: the ESP®sys-
tem operates automatically. The engine and
the ignition must therefore be switched off
(the SmartKey must be in position 0or 1in the
ignition lock or the Start/Stop button must be
in position 0or 1) if:
Rthe electric parking brake is tested using a
brake dynamometer.
Rthe vehicle is towed with one axle raised.
Braking triggered automatically by ESP®may
cause severe damage to the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals.
Information on BAS (Brake Assist) (
Ypage 66)
and BAS PLUS (Brake Assist PLUS) (Ypage 67).
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake disks
and brake pads/linings:
Rbrake disks that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been approved
by Mercedes-Benz or that are of an equivalent
standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle.
Driving tips167
Driving and parking
Z
Always replace all brake disks and brake pads/
linings on an axle at the same time. Always
install new brake pads/linings when replacing
brake disks.
The vehicle is equipped with lightweight brake
disks to which the wheel assembly with rim and
threaded connection is matched.
The use of brake disks other than those
approved by Mercedes-Benz can change the
track width and is subject to approval, if appli-
cable.
Shock-type loads when handling the brake
discs, such as when changing wheels, can lead
to a reduction in comfort when driving with light-
weight brake discs. Avoid shock-type loads on
the lightweight brake disks, particularly on the
brake plate.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for
your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
AMG high-performance and ceramic
brakes
The high-performance brake system is only
available on Mercedes-AMG vehicles.
The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
will depend on:
RSpeed
RBraking force
REnvironmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An aggressive driving style will lead to high wear.
You can obtain more information on this from a
qualified specialist workshop.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period. Excessive heavy braking results in correspond-
ingly high brake wear. Observe the brake wear
warning lamp in the instrument cluster and note
any brake status messages in the multifunction
display. Especially for high performa
nce d
riving,
it is important to maintain and have the brake
system checked regularly.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
Ryou drive at low speeds
Rthe tires have adequate tread depth
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed
Ravoid ruts
Ravoid sudden steering movements
Rbrake carefully
Driving on flooded roads
!Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
168Driving tips
Driving an d parking
objects and pedestrians cannot be gaged accu-
rately by looking at a screen.
Animal recognition
Animals can be recognized in the following sit-
uations:
Rdarkness
Routside built-up areas
Rbelow an ambient temperature of 90 ‡
(32 †).
Night View Assist Plus can recognize larger ani-
mals such as deer, cows or horses using typical
characteristics.
The system does not detect:
Rsmaller animals, e.g. dogs and cats
Ranimals whose silhouette is not clearly rec-
ognizable
When detected, animals are marked with small
color frame corners. In contrast to pedestrian
recognition, there is no separate readiness sym-
bol in the multifunction display.
Activating/deactivating Night View
Assist Plus
Activation conditions
You can only activate Night View Assist Plus if all
of the following conditions are met:
Rthe ignition is switched on (Ypage 145) or the
engine has been started.
Rthe light switch is in the ÃorL posi-
tion.
Rreverse gear has not been engaged.
Activating/deactivating
XPress button :.
If Night View Assist Plus is activated, the
Night View Assist Plus display is shown in the multifunction display.
The infrared headlamps only switch on in the
dark from speeds of approximately 6 mph
(10 km/h) . This means that you do not have the
full visual range while the vehicle is stationary
and cannot check whether Night View Assist
Plus is working. The infrared headlamps are
deactivated at speeds below 3 mph (5 km/h).
The Night View image continues to be displayed
until you deactivate it by pressing button :.
Automatic activation
You can select theNightViewAssistAuto‐matic Activationoption via the Night View
Assist menu. The pedestrian and animal search function remains active even when the Night
View image is not displayed. In the dark, in unlit
surroundings and at speeds of more than
60 km/h, the Night View image is automatically
displayed in the multifunction display as soon as
pedestrians or animals are detected.
XIn the assistance menu, select automatic acti-
vation of Night View Assist Plus
(
Ypage 222).
Spotlight function
General notes
Under certain conditions, the spotlight function
uses the headlamps to flash at detected pedes- trians.
The spotlight function is only active if:
Rpedestrian recognition is active
Rthe road surface is not lit
Rthe driving speed is at least 40 mph
(60 km/h)
Rthe "Adaptive Highbeam Assist PLUS" func-
tion is activated (Ypage 127).
The spotlight function is not active or is active
only to a limited extent if:
Ryou are driving in city traffic
Rthere are pedestrians located in the area of an
oncoming vehicle or a vehicle in front
Activating the spotlight function
The pedestrian detection with spotlight function is running the background. If the prerequisites
are met, the spotlight function uses the head-
202Driving systems
Driving and parking