Problems with the transmission
ProblemPossible causes/consequences and0050Solutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
7G-TRONIC:it is only possible to shift into secondgear and reverse
gear.
9G-TRONIC: it is only partly possible to engage the gears or the trans-
mission is in position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
7G-TRONIC: IfD is selected, the transmission shifts into second
gear, if Ris selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
Refueling135
Driving and parking
Z
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand the
SmartKey must be removed from the ignition
lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (Ypage 121).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "Key removed".
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing system:
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
The engine can be switched off in an emergency
whi le the vehicle i
s in motion by pressing and
holding the Start/Stop button for three sec-
onds. This function operates independently of
the ECO start/stop automatic engine switch-off function.
138Parking
Driving and parking
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
XShift the automatic transmission to position
P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake performs a function
test at regular intervals while the engine is
switched off. The sounds that can be heard while
this is occurring are normal.
Applying or releasing manually
XTo engage: push handle 0043.
When the electric parking brake is applied,
the red 0049(USA only) or 0024(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be applied
when the SmartKey is removed.
XTo release: pull handle0043.
The red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument cluster
goes out.
The electric parking brake can only be released:
Rwhen the SmartKey is in position 1or 2in the
ignition lock (Ypage 121) or
Rif the ignition was switched on using the
Start/Stop button
Applying automatically
The electric parking brake is automatically
applied when the transmission is in position P
and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being
automatically applied, pull handle 0043.
The electric parking brake is also engaged auto- matically if:
RDISTRONIC PLUS brings the vehicle to a
standstill or
Rthe HOLD function is keeping the vehicle sta-
tionary
RActive Parking Assist is keeping the vehicle
stationary
Parking139
Driving and parking
Z
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance.
RIn order to prevent any salt build-up, apply the
brakes occasionally while paying attention to
the traffic conditions.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up in
the instrument cluster and
Ryou hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
!Vehicles with 4MATIC: function or per-
formance tests may only be carried out on a 2-
axle dynamometer. If you wish to operate the
vehicle on such a dynamometer, please con- sult a qualified specialist workshop in
advance. You could otherwise damage the
drive train or the brake system.
!Vehicles with 4MATIC:
the ESP®system
operates automatically. The engine and the
ignition must therefore be switched off (the
SmartKey must be in position 0or 1in the
ignition lock or the Start/Stop button must be
in position 0or 1) if the electric parking brake
is tested on a brake dynamometer.
Braking triggered automatically by ESP
®may
cause severe damage to the brake system.
!Vehicles without 4MATIC: the ESP®sys-
tem operates automatically. The engine and
the ignition must therefore be switched off
(the SmartKey must be in position 0or 1in the
ignition lock or the Start/Stop button must be
in position 0or 1) if:
Rthe electric parking brake is tested using a
brake dynamometer.
Rthe vehicle is towed with one axle raised.
Braking triggered automatically by ESP®may
cause severe damage to the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals.
Information on BAS (Brake Assist) (
Ypage 62)
and BAS PLUS (Brake Assist PLUS) (Ypage 62).
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake disks
and brake pads/linings:
Rbrake disks that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been approved
by Mercedes-Benz or that are of an equivalent
standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake disks and brake pads/
linings on an axle at the same time. Always
install new brake pads/linings when replacing
brake disks.
The vehicle is equipped with lightweight brake
disks to which the wheel assembly with rim and
threaded connection is matched.
Driving tips143
Driving and parking
Z
The system is switched to passive and no longer
assists you by performing steering interventions
if:
Ryou actively change lane
Ryou switch on the turn signal
Rtake your hands off the steering wheel or do
not steer for a prolonged period of time
Steering Assist and Stop&Go Pilot are activated
again automatically after a lane change is com-
pleted.
Steering Assist and Stop&Go Pilot do not pro-
vide any support:
Ron very sharp corners
Rwhen a loss of tire pressure or a defective tire
has been detected and displayed
Pay attention also to the important safety notes
for DISTRONIC PLUS (
Ypage 147).
The steering interventions are carried out with a
limited steering moment. The system requires
the driver to keep his hands on the steering
wheel and to steer himself.
If you do not steer yourself or if you take your
hands off the steering wheel for a prolonged
period of time, the system will first alert you with
a visual warning. A steering wheel symbol
appears in the multifunction display. If you have still not started to steer and have not taken hold
of the steering wheel after five seconds at the
latest, a warning tone also sounds to remind you
to take control of the vehicle. Steering Assist
and Stop&Go Pilot are switched to passive.
DISTRONIC PLUS remains active.
Activating Steering Assist and Stop&Go
Pilot
XPress button 0044.
Indicator lamp 0043lights up. The DTR+:
Steering Assist. Onmessage appears in the multifunction display. Steering Assist and
Stop&Go Pilot are activated.
Information in the multifunction display
If Steering Assist and Stop&Go Pilot are activa-
ted but not ready for a steering intervention,
steering wheel symbol
0043appears in gray. If the
system provides you with support by means of
steering interventions, symbol 0043is shown in
green.
Deactivating Steering Assist and Stop&Go
Pilot
XPress button 0044.
Indicator lamp 0043goes out. The DTR+:
SteeringAssist.Offmessage appears in
the multifunction display. Steering Assist and
Stop&Go Pilot are deactivated.
When DISTRONIC PLUS is deactivated or not
available, Steering Assist and Stop&Go Pilot are deactivated automatically.
HOLD function
General notes
The HOLD function can assist the driver in the
following situations:
Rwhen pulling away, especially on steep slopes
Rwhen maneuvering on steep slopes
Rwhen waiting in traffic
The vehicle is kept stationary without the driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
154Driving systems
Driving and parking
Rthat are parallel to the direction of travel andat least 39.5 in (1.0 m)longer than your vehi-
cle
Rthat are at right angles to the direction of
travel and at least 39.5 in (1.0 m) wider than
your vehicle
iNote that Active Parking Assist cannot
measure the size of a parking space if it is at
right angles to the direction of travel. You will
need to judge whether your vehicle will fit into the parking space.
When driving at speeds below 19 mph
(30 km/h), you will see the parking symbol as a
status indicator in the instrument cluster. When
a parking space has been detected, an arrow
towards the right or the left also appears. By
default, Active Parking Assist only displays park-
ing spaces on the front-passenger side. Parking
spaces on the driver's side are displayed as
soon as the turn signal on the driver's side is
activated. When parking on the driver's side,
this must remain switched on until you acknowl-
edge the use of Active Parking Assist by press-
ing the 0076button on the multifunction steer-
ing wheel. The system automatically determines
whether the parking space is parallel or at right
angles to the direction of travel.
A parking space is displayed while you are driv-
ing past it, and until you are approximately 50 ft (15 m) away from it.
Parking
GWARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if:
Rthere is a malfunction in the system or in
the voltage supply.
Rthe electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
Rthe battery is disconnected.
Rthe accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
iWhen PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are respon-
sible for braking in good time.
XStop the vehicle when the parking space sym- bol shows the desired parking space in the
instrument cluster.
XShift the transmission to position R.
The Start
ParkAssist?Yes:OKNo:0038
message appears in the multifunction display.
XTo cancel the procedure: press the0038
button on the multifunction steering wheel or
pull away.
or
XTo park using Active Parking Assist: press
the 0076 button on the multifunction steering
wheel.
The Park Assist Active Accelerate
and BrakeObserve Surroundingsmes-
sage appears in the multifunction display.
XLet go of the multifunction steering wheel.
XBack up the vehicle, being ready to brake at all
times. When backing up, drive at a speed
below approximately 6 mph (10 km/h). Oth-
erwise Active Parking Assist will be canceled.
Active Parking Assist brakes the vehicle to a
standstill when the vehicle approaches the
rear border of the parking space.
Maneuvering may be required in tight parking
spaces.
The Park
AssistActiveSelect DObserveSurroundingsmessage appears in the multi-
function display.
XShift the transmission to position Dwhile the
vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
The Park Assist Active Accelerate
and BrakeObserve Surroundingsmes-
sage appears in the multifunction display.
iYou will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
XDrive forwards and be ready to brake at all
times.
Active Parking Assist brakes the vehicle to a
standstill when the vehicle approaches the
rear border of the parking space.
The Park
AssistActiveSelect RObserveSurroundingsmessage appears in the multi-
function display.
Driving systems165
Driving and parking
Z
XPress0064or0063 on the steering wheel to
select the Telephonemenu.
XConfirm by pressing 0076on the steering
wheel.
You will see one of the following display mes-
sages in the multifunction display:
RPhone READYor the name of the network
provider: the mobile phone has found a net-
work and is ready to receive.
RPhone No Service: there is no network
available or the mobile phone is searching for
a network.
Accepting a call
If someone calls you when you are in the Tele‐phonemenu, a display message appears in the
multifunction display.
You can accept a call at any time regardless of
the menu selected.
XPress the 0061button on the steering wheel
to accept an incoming call.
Rejecting or ending a call
XPress the 0076button on the steering wheel
to reject or end a call.
Selecting an entry in the phone book
XPress the 00E2button on the steering wheel
to open the menu list.
XPress 0064or0063 on the steering wheel to
select the Telephonemenu.
XConfirm by pressing 0076on the steering
wheel.
XPress the 0064,0063or0076 button to
switch to the phone book.
XPress 0064or0063 to select the names one
after the other.
or
XTo start rapid scrolling: press and hold0064
or 0063 for longer than one second.
The names are displayed quickly one after the
other in the phone book.
If you press and hold the 0064or0063 button
for longer than five seconds, the name
appears with the next or previous letter initial letter in the alphabet.
Rapid scrolling stops when you release the
button or reach the end of the list.
XIf only one telephone number is stored for
a name: press the 0061or0076 button to
start dialing.
or
XIf there is more than one telephone num-
ber for a particular name: press the0061or
0076 button to display the numbers.
XPress 0064or0063 to select the number you
want to dial.
XPress the 0061or0076 button to start dialing.
or
XTo exit the phone book: press the0076or
0038 button briefly.
Redialing
The on-board computer saves the last names or
numbers dialed in the redial memory.
XPress the 00E2button on the steering wheel
to open the menu list.
XPress 0064or0063 on the steering wheel to
select the Telephonemenu.
XConfirm by pressing 0076on the steering
wheel.
XPress the 0061button to switch to the redial
memory.
XPress the 0064or0063 button to select the
desired name or number.
XPress the 0061or0076 button to start dialing.
or
XTo exit the redial memory: press the0076
or 0038 button.
196Menus and submenus
On-board computer and displays
0043Adjusts temperature, airflow and air distri-
bution, left, as well as displaying the current
setting
0044Calls up the climate control menu, displays
the current cooling and climate mode set-
ting
0087Adjusts air distribution, airflow and temper-
ature on the right and displays the current
settings
There may be fewer settings or none depending
on your vehicle's equipment.
Calling up the climate control bar
Multimedia system:
XSelect Vehicle.
The vehicle menu is displayed.
XSlide 6the controller repeatedly until the
climate control bar is activated.
Calling up the climate control menu
Multimedia system:
XSelect Vehicle.
The vehicle menu is displayed.
XSlide 6the controller repeatedly until the
climate control bar is activated.
XTo select from climate control bar 0044: turn
and press the controller.
The menu for selecting climate control func-
tions is activated.
XTo select a climate function: turn and press
the controller.
The selected climate control function
appears.
Settings in the climate menu
Adjusting the climate mode settings
The climate mode determines the type of air-
flow. When the air-conditioning system is set to
0058, the setting is active (
Ypage 114).
XCall up the climate control menu
(Ypage 247).
XTo selectClimate Mode: turn and press the
controller.
XTo change sides: slide the controller left
8 or right 9
XTo change the setting: turn the controller.
XTo exit the menu:press the0038button.
The climate mode bar displays the current air-
flow setting: DIFFUSE
,MEDIUMor FOCUS.
Starting/stopping the perfume atomizer
The perfume atomizer makes it possible to scent
the air in individual compartments in the vehicle
interior. Further information (
Ypage 117).
XCall up the climate control menu
(Ypage 247).
XTo selectAirFreshener: turn and press the
controller.
The setting element is active.
XTo start/stop the perfume atomizer: press
the controller.
XTo set the intensity: turn the controller when
the atomizer is switched on.
XTo exit the menu: press the0038button.
Switching the ionization on/off
The ionization has a cleansing effect on the air in
the vehicle interior. Further information
(
Ypage 118).
XCall up the climate control menu
(Ypage 247).
XTo selectIonization: turn and press the
controller.
The setting element is active.
XTo switch the ionization on or off: turn the
controller.
XTo exit the menu: press the0038button.
Operating system247
Multimedia system
Z