Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
XTo activate with the SmartKey:remove the
SmartKey from the ignition lock.
XTo activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door.
XTo deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp 0043flashes. The alarm system
is armed after approximately ten seconds.
XTo disarm: unlock the vehicle with the Smart-
Key or KEYLESS-GO.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button.
The SmartKey must be in the vehicle. A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe trunk lid
Rthe hood
XTo stop the alarm with the SmartKey:
press the
0036or0037 button on the Smart-
Key.
The alarm is stopped.
or
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
The alarm is stopped.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is stopped.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi- cle.
The alarm is stopped.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
iIf the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text message or data connection.
The emergency call system sends a message
or establishes a data connection provided
that:
Ryou have subscribed to the mbrace service.
Rthe mbrace service has been activated
properly.
Rthe necessary mobile phone network is
available.
Protection against theft71
Safety
Z
SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart- Key. Vehicles with KEYLESS-GO start function:
do
not keep the SmartKey on the parcel shelf or in
the trunk. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button.
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
SmartKey functions
00430037 Locks the vehicle
00440054Opens/closes the trunk lid
00870036Unlocks the vehicle
XTo unlock centrally: press the0036button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Ranti-theft protection is reactivated.
XTo lock centrally: press the0037button.
The SmartKey centrally locks and unlocks the
following components:
Rthe doors
Rthe trunk lid
Rthe fuel filler flap
The turn signals flash once when unlocking and
three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated via the
72SmartKey
Opening and closing
ProblemPossible causes/consequences and0050Solutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 79).
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 294).
or
XJump-start the vehicle (Ypage 295).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 75) and replace it if necessary
(Ypage 75).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
SmartKey77
Opening and closing
Z
XPress closing button0043on the trunk lid.
or
XIf the SmartKey is located in the immediate
vicinity of the vehicle: press the 0054button
on the SmartKey.
You can release the button as soon as the
trunk lid starts to close.
XTo stop the closing process:
RPress the 0054button on the SmartKey.
RPress the top of the star on the trunk lid.
RPress closing button 0043or locking but-
ton 0044on the trunk lid.
RPress the remote operating switch on the
driver's door.
RIn vehicles with HANDS-FREE ACCESS:
kick into the sensor detection range under
the bumper with your foot.
iIf the 0054 button on the SmartKey is
pressed or HANDS-FREE ACCESS is initiated
after the closing process is stopped, the trunk
lid opens.
Vehicles with trunk lid remote closing fea-
ture and KEYLESS-GO: when all the doors are
closed, you can simultaneously close the trunk
lid and lock the vehicle. The SmartKey must be
located to the rear of the vehicle.
XPress and release locking button 0044on the
trunk lid.
If a KEYLESS-GO key is detected outside the
vehicle, the trunk lid closes and the vehicle
locks.
If KEYLESS-GO detects a second SmartKey out- side the vehicle, the trunk lid remains closed.
If KEYLESS-GO detects a SmartKey in the trunk,
the trunk lid opens again after it is closed.
HANDS-FREE ACCESS
Important safety notes
GWARNING
The vehicle's exhaust system may be very hot. You could burn yourself by touching the
exhaust system if you use HANDS-FREE
ACCESS. There is a risk of injury. Always
ensure that you only make the kicking move-
ment within the detection range of sensors.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the trunk lid or stop the
procedure without using your hands. This is use- ful if you have your hands full. To do this, make
a kicking movement under the bumper with your
foot.
Observe the following points:
RCarry your KEYLESS-GO key about your per-
son. The KEYLESS-GO key must be in the rear
detection range of the vehicle.
RWhen making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise
lose your balance, for example on ice.
82Trunk
Opening and closing
RAlways ensure that you only make the kicking
movement within the detection range of sen-
sors0043.
RStand at least 12 in (30 cm) away from the
rear area while doing so.
RDo not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
RHANDS-FREE ACCESS does not function
when the engine is started.
RDirt caused by road salt around sensors 0043
may restrict functionality.
RUsing the HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
RIf a KEYLESS-GO key is within the rear detec-
tion range of KEYLESS-GO, HANDS-FREE
ACCESS could be triggered. The trunk lid
could thus be opened or closed unintention-
ally, for example, if you:
-sit on the edge of the trunk.
-set something down or lift something up
behind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your
person in these situations or in situations sim-
ilar to these. This will prevent unintentional
opening or closing of the trunk lid.
Operation
XTo open or close: kick into sensor detection
range 0043under the bumper with your foot.
A warning tone will sound while the trunk lid is
opening or closing.
XIf the trunk lid does not open or close after
several attempts: wait at least ten seconds
then move your leg under the bumper once
again.
If you hold your foot under the bumper for too
long, the trunk lid does not open or close. Repeat the leg movement more quickly if this
occurs.
To stop the opening or closing procedure, you
have the following options:
RKick with your foot in sensor detection
range
0043under the bumper.
RPress the closing button on the trunk lid.
RPress the top of the star on the trunk lid.
RPress the 0054button on the SmartKey
If the trunk lid closing procedure has been stop-
ped:
Rmove your foot under the bumper again and
the trunk lid will open
If the trunk lid opening procedure has been
stopped:
Rmove your foot under the bumper again and
the trunk lid will close
Opening/closing automatically from
inside
Important safety notes
GWARNING
The reversing feature does not respond:
Rto soft, light and thin objects, e.g. fingers
Rover the last 1/3 in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one from becoming trapped in these situa-
tions in particular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the 0054button on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing or locking button on the
trunk lid, or
Rpress the top of the star on the trunk lid
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
Trunk83
Opening and closing
Z
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rwhile resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on the driver's door. There is also a switch for the
front-passenger side window on the front-
passenger door.
The switches on the driver's door take prece-
dence.
0043Front left
0044Front right
0087Rear right
0085Rear left
XTurn the SmartKey to position 1or 2in the
ignition lock.
XTo open manually: press and hold the cor-
responding button.
XTo open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo close manually: pull and hold the corre-
sponding button.
XTo fully close the front side windows: pull
the button beyond the point of resistance and
release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function remains active for five
minutes or until you open a door.
Before opening or closing the side windows, a
check is carried out to see whether a valid
SmartKey is in the vehicle. The check is carried out if you use the start/stop button instead of a
SmartKey in the ignition and you press or pull a
button while the engine is switched off. This is
carried out by means of a brief radio connection
between the vehicle and the SmartKey.
Convenience opening
General notes
If the SmartKey is in close proximity to the vehi-
cle, the convenience opening function is availa-
ble.
You can ventilate the vehicle before you start
driving.
To do this, the SmartKey is used to carry out the
following functions simultaneously:
Runlock the vehicle
Ropen the side windows
Rswitch on the seat ventilation for the driver's
seat
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
Convenience opening
XKeep the 0036button pressed until the side
windows are in the desired position.
XTo interrupt convenience opening: release
the 0036 button.
86Side windows
Opening and closing
cannot prevent someone being trapped in
these situations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep area.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Opening and closing the roller sunblind
XTurn the SmartKey to position 1or 2in the
ignition lock.
XPress the 0057switch in direction 0043or pull it
in direction 0044.
The roller sunblind opens.
XPull the 0057switch in direction 0087.
The roller sunblind closes.
If you press or pull the 0057switch beyond the
point of resistance, automatic operation is star-
ted in the corresponding direction. You can stop
automatic operation by pressing or pulling
again.
Vehicles without MAGIC SKY CONTROL: you
can also start and cancel automatic operation
using button 0043.
XTurn the SmartKey to position 1or 2in the
ignition lock.
XPress button 0043.
RIf the roller sunblind is completely closed, it
is automatically opened fully.
RIf the roller sunblind is not completely
closed, it is automatically closed fully.
RIf the roller sunblind is in motion, automatic
operation is canceled.
Resetting the roller sunblind for the
panorama roof
Reset the roller sunblind if it does not operate
smoothly.
XTurn the SmartKey to position 1or 2in the
ignition lock.
XPull the 0057switch repeatedly to the point of
resistance in the direction of arrow 0043until
the roller sunblind is fully closed.
XKeep the 0057switch pulled for an additional
second.
XMake sure that the roller sunblind can be
opened fully again.
XIf this is not the case, repeat the steps above
again.
XIf the roller sunblind still does not operate
smoothly, please contact a qualified special-
ist workshop.
Panorama roof89
Opening and closing
Z
Problems with the steering wheel heating
ProblemPossible causes/consequences and0050Solutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel and the driver's seat, you
and other vehicle occupants – particularly
children – could become trapped. There is a
risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the seat and
the steering wheel.
If there is a risk of becoming trapped by
Rthe steering wheel: move the steering
wheel adjustment lever.
Rthe seat: press the switch for seat adjust-
ment.
The adjustment process is stopped.
You can stop the adjustment process by press-
ing one of the memory function's position but-
tons. This function is only available on vehicles
with memory function.
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using the multimedia sys-
tem (see the Digital Operator's Manual).
Position of the steering wheel and the
driver's seat when the EASY-ENTRY/
EXIT feature is active
The steering wheel tilts upwards and the driver's seat moves backwards if you:
Rremove the SmartKey from the ignition lock
Rwith the start/stop button: open the driv-
er's door; the ignition must be switched off
Rwith the SmartKey: open the driver's door;
the SmartKey must be in position 0or 1in the
ignition lock (
Ypage 121)
iThe steering wheel only tilts upwards and
the driver's seat only moves backwards if the
driving position is stored after the seat or
steering column has been adjusted.
The last position of the steering wheel or seat is
stored if:
Rthe ignition is switched off
Rthe setting is stored with the memory function
(Ypage 103).
iThe steering wheel only moves upwards if it
has not already reached the upper stop. The
driver's seat only moves backwards if it is not
already in the rearmost position.
Steering wheel99
Seats, steering wheel and mirrors
Z