ProblemPossible causes/consequences andMSolutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide.XRemove the objects.
XClose the side window.
A side window cannot be
closed and you cannot
see the cause.If a side window is obstructed during closing and reopens again
slightly:
XImmediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
XImmediately after the window blocks, pull the corresponding switchagain until the side window has closed.
The sliding sunroof is closed without the automatic reversing fea-
ture.
Soft top
Important safety notes
GWARNING
If you do not fully open/close the soft top, the
soft-top hydraulics depressurize after a short
time. This causes the soft top to lower unex-
pectedly and may cause you or others to be
trapped. There is a risk of injury.
Always open or close the soft top completely.
!Never sit on the soft-top compartment
cover or stow heavy objects there. You will
otherwise damage the soft top and soft-top
compartment cover of the vehicle.
!When opening and closing the soft top,
make sure that:
Rthere is sufficient clearance above it, as the soft top swings upwards.
Rthe trunk is only loaded to below the trunk
partition.
Rthe trunk partition is not pushed up by the
load.
Rthe trunk lid is closed.
Rthere are no objects on the soft-top com-
partment cover
Rthe fabric is not dirty, wet or frozen. You could otherwise damage the soft top,
trunk and other parts of the vehicle.
Take the height of the vehicle into account when
opening and closing the soft top (
Ypage 334).
Make sure that the soft top is dry and clean
before opening it. Otherwise, water or dirt could
enter the vehicle interior or trunk.
You can open or close the soft top:
Rwhen the vehicle is stationary or
Rwhen you do not exceed a speed of 31 mph
(50 km/h) (Max. 35 mph (60 km/h), to avoid
interrupting the closing process while slightly
exceeding the speed limit).
If there is a strong head wind, it may not be pos-
sible to close the soft top fully. In this case,
reduce speed or stop in order to close the soft
top fully.
For safety reasons, Mercedes-Benz recom-
mends that you only open or close the soft top
when the vehicle is stationary.
If the soft top does not open or close fully, the
soft-top hydraulics are depressurized and the
soft top is lowered:
Rafter approximately 7 minutes when the igni-
tion is switched on
Rafter about 20 seconds if the ignition is
switched off
Soft top89
Opening and closing
Z
XMake sure that the trunk partition is closed
(Ypage 91). Otherwise only the side win-
dows open.
XTo open: press and hold the %button in
the SmartKey until the soft top is completely
open.
The multifunction display shows the opening
process of the soft top.
XTo close: press and hold the &button in
the SmartKey until the soft top is completely
closed.
The multifunction display shows the closing
process of the soft top.
Relocking the soft top
Important safety notes
GWARNING
If you do not fully open/close the soft top, the
soft-top hydraulics depressurize after a short
time. This causes the soft top to lower unex-
pectedly and may cause you or others to be
trapped. There is a risk of injury.
Always open or close the soft top completely.
The soft top is not locked if:
RtheOpen/Close Convertible Top Com‐pletelymessage is shown in the multifunc-
tion display
Ryou hear a warning tone for up to ten seconds
when pulling away or while driving
Locking
You can lock the soft top again if it is not locked
fully.
XPull over and stop the vehicle safely as soon
as possible, paying attention to road and traf-
fic conditions.
XTurn the SmartKey to position 2in the ignition
lock.
XPress the soft-top switch (Ypage 90).
Trunk partition
General notes
!In order to avoid damaging the soft top or
stowed loads, please adhere to the following
while the soft top is open:
Rwhen the trunk partition is open, do not
place any objects in or behind the net on
the side that are too long. These objects
could obstruct the trunk partition or cause
damage to the open soft top.
Rmake sure that the cargo does not push the trunk partition upwards.
The trunk partition is equipped with an auto-
matic reversing feature. If the trunk is loaded
too high and the load is preventing automatic
closing of the trunk partition, the trunk partition
opens again automatically. Trunk
PartitionOpenis shown in the multifunction display.
The soft top can only be opened when the trunk
partition is closed.
Opening and closing
XTo close: press button :.
Trunk partition ;closes automatically.
XTo open: press button :again.
Trunk partition ;opens automatically.
AIRCAP
Important safety notes
GWARNING
When retracting the AIRCAP, persons could
become caught in the moving mechanism.
There is a risk of injury.
Soft top91
Opening and closing
Z
Notes on breaking-in a new vehicle
Important safety notes
The sensor system of some driving and driving
safety systems adjusts automatically while a
certain distance is being driven after the vehiclehas been delivered or after repairs. Full system
effectiveness is not reached until the end of this
teach-in procedure.
New and replaced brake pads and discs only
reach their optimum braking effect after several hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
The first 1000 miles (1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its per-
formance in the future.
RYou should therefore drive at varying vehicle
and engine speeds for the first 1000 miles
(1500 km).
RAvoid heavy loads, e.g. driving at full throttle,during this period.
RWhen shifting gears manually, upshift in good
time, before the tachometer needle reaches
Ô of the way to the red area of the tachom-
eter.
RDo not manually shift to a lower gear to brake
the vehicle.
RTry to avoid depressing the accelerator pedal
beyond the point of resistance (kickdown).
RAll vehicles (except Mercedes-AMG vehi-
cles): ideally, for the first 1,000 miles
(1,500 km), drive in drive program E.
Additional breaking-in notes for Mercedes-AMG vehicles:
RDo not drive faster than 85 mph (140 km/h)
for the first 1,000 miles (1,500 km).
ROnly allow the engine to reach a maximum
engine speed of 4,500 rpm briefly.
RChange gear in good time.
RIdeally, for the first 1,000 miles (1,500 km),
drive in program C.
After 1000 miles (1500 km),you can incre
ase
th eengin espeed gradually and accelerate th e
vehicl eto full speed.
You should also observ ethese note son break-
in g in if th eengin eor part sof th edrive train on
your vehicl ehav ebeen replaced. Always observ
eth emaximum permissibl e
speed.
Driving
Impor tant safety notes
GWARNIN G
Objects in th edriver's footwell can restrict th e
pedal travel or obstruct adepressed pedal .
The operating and roa dsafet yof th evehicl eis
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicl eare
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormats
securel yand as specified in order to ensur e
sufficien tclearance for th epedals. Do no tuse
loos efloormats and do no tplac efloormats on
to pof on eanother.
GWARNIN G
Unsuitable footwear can hinder correc tusage
of th epedals, e.g. :
Rshoes withthick sole s
Rshoes withhigh heels
Rslipper s
There is aris kof an accident.
Wear suitable footwear to ensur ecorrec t
usage of th epedals.
GWARNIN G
If you switch off th eignition while driving,
safety-relevant function sare only available
wit hlimitations, or no tat all. This could affect,
for example, th epowe rsteerin gand th ebrak e
boostin geffect. You will require considerably
mor eeffort to steer and brake. There is aris k
of an accident.
Do no tswitch off th eignition while driving.
GWARNIN G
If th eparkin gbrak ehas no tbeen full y
release dwhen driving, th eparkin gbrak ecan :
Roverheat and caus e afire
Rlose it shold function .
Driving123
Driving and parking
Z
XIf the transmission is in positionDor N: push
the DIRECT SELECT lever up past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up past the first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
(
Ypage 128).
Shifting to neutral N
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position Dor R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to Pautomatically. With the Start/Stop button:
if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
With the Start/Stop button:
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D
XIf the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Transmission position and drive pro-
gram display
All vehicles (except Mercedes-AMG
vehicles)
The current transmission position and drive pro-
gram appear in the multifunction display.
132Automatic transmission
Driving and parking
:Transmission position
;Gear
=Drive program
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position Dand drive
program Eor S.
Mercedes-AMG vehicles
The current transmission position and drive pro-
gram appear in the multifunction display.
:Transmission position
;Drive program
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position Dand drive
program Cor S.
Transmission position and drive pro-
gram display
BPark position
Only shift the transmission into posi-
tion Pwhen the vehicle is stationary
(
Ypage 140). The parking lock
should not be used as a brake when
parking. Always apply the electronic
parking brake in addition to the park-
ing lock in order to secure the vehi-
cle.
If the vehicle electronics are malfunc- tioning, the transmission may be
locked in position P. Have the vehicle
electronics checked immediately at a
qualified specialist workshop.
CReverse gear
Only shift the transmission into posi-
tion Rwhen the vehicle is stationary.
ANeutral
Do not shift the transmission to N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you to
move the vehicle freely, e.g. to push
it or tow it.
If ESP
®is deactivated or faulty: shift
the transmission to position Nif the
vehicle is in danger of skidding, e.g.
on icy roads.
!Rolling in neutral Ncan damage
the drive train.
7Drive
The automatic transmission changes
gear automatically. All forward gears
are available.
Automatic transmission133
Driving and parking
Z
Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
7G-TRONIC:it is only possible to shift into secondgear and reverse
gear.
9G-TRONIC: it is only partly possible to engage the gears or the trans-
mission is in position N.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
7G-TRONIC: IfD is selected, the transmission shifts into second
gear, if Ris selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
138Refueling
Driving and parking
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand the
SmartKey must be removed from the ignition
lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (Ypage 124).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "Key removed".
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing system:
XRemove the Start/Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
The engine can be switched off in an emergency
whi le the vehicle i
s in motion by pressing and
holding the Start/Stop button for three sec-
onds. This function operates independently of
the ECO start/stop automatic engine switch-off function.
Parking141
Driving and parking
Z
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
!Vehicles with 4MATIC: function or per-
formance tests may only be carried out on a 2-
axle dynamometer. If you wish to operate the
vehicle on such a dynamometer, please con-
sult a qualified specialist workshop in
advance. You could otherwise damage the
drive train or the brake system.
!Vehicles with 4MATIC: the ESP®system
operates automatically. The engine and the
ignition must therefore be switched off (the
SmartKey must be in position 0or 1in the
ignition lock or the Start/Stop button must be
in position 0or 1) if the electric parking brake
is tested on a brake dynamometer.
Braking triggered automatically by ESP
®may
cause severe damage to the brake system.
!Vehicles without 4MATIC: the ESP®sys-
tem operates automatically. The engine and
the ignition must therefore be switched off
(the SmartKey must be in position 0or 1in the
ignition lock or the Start/Stop button must be
in position 0or 1) if:
Rthe electric parking brake is tested using a
brake dynamometer.
Rthe vehicle is towed with one axle raised.
Braking triggered automatically by ESP®may
cause severe damage to the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake flui
d
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals.
Information on BAS (Brake Assist) (
Ypage 62)
and BAS PLUS (Brake Assist PLUS) (Ypage 62).
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake disks
and brake pads/linings:
Rbrake disks that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been approved
by Mercedes-Benz or that are of an equivalent
standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle. Always replace all brake disks and brake pads/
linings on an axle at the same time. Always
install new brake pads/linings when replacing
brake disks.
The vehicle is equipped with lightweight brake
disks to which the wheel assembly with rim and
threaded connection is matched.
The use of brake disks other than those
approved by Mercedes-Benz can change the
track width and is subject to approval, if appli-
cable.
Shock-type loads when handling the brake
discs, such as when changing wheels, can lead
to a reduction in comfort when driving with light-
weight brake discs. Avoid shock-type loads on
the lightweight brake disks, particularly on the
brake plate.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approve
d for
y
our vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
AMG high-performance and ceramic
brakes
The high-performance brake system is only
available on Mercedes-AMG vehicles.
The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
will depend on:
RSpeed
RBraking force
REnvironmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An aggressive driving style will lead to high wear.
You can obtain more information on this from a
qualified specialist workshop.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Driving tips147
Driving and parking
Z