Index....................................................... 4
Introduction......................................... 27
Operating Instructions .......................... .27
Service and vehicle operation ................ 27
Proper use ............................................. 29
Protection of the environment ............... 29
Operating safety and vehicle approval
............................................................... 30
Genuine Mercedes-Benz parts ............... 33
QR code for rescue card ........................ 34
Data stored in the vehicle ...................... 34
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster (vehicles without
steering wheel buttons) ......................... 37
Instrument cluster (vehicles with
steering wheel buttons) ......................... 39
Steering wheel buttons .......................... 41
Center console ...................................... 42
Overhead control panel ......................... 43
Door control panel ................................. 43
Safety ................................................... 45
Useful information ................................. 45
Occupant safety .................................... 45
Children in the vehicle ........................... 58
Pets in the vehicle ................................. 64
Driving safety systems ........................... 64
Theft deterrent locking system .............. 67
Opening and closing ...........................69
Useful information ................................. 69
Key ........................................................ 69
Central locking ...................................... 73
Driver's door and front-passenger
door ....................................................... 74
Sliding door ........................................... 74
Electric sliding door ............................... 75
Tailgate .................................................. 78
Rear doors ............................................. 79
Side windows ......................................... 81
Seats, steering wheel and mirrors ....84
Useful information ................................. 84
Seats ..................................................... 84
Steering wheel ....................................... 91
Mirrors ................................................... 91
Lights and windshield wipers ............94
Useful information ................................. 94
Exterior lighting ..................................... 94
Interior lighting ...................................... 97
Replacing bulbs: interior lighting and
ambient lamps ....................................... 98
Replacing bulbs ................................... 100
Windshield wipers ................................ 104
Climate control ................................. 108
Useful information ............................... 108
Overview of climate control systems ... 108
Operating the climate control system .. 111
Adjusting the air vents ......................... 118
Driving and parking ..........................120
Useful information ............................... 120
Breaking-in notes ................................. 120
Driving ................................................. 120
Automatic transmission ....................... 126
Refueling ............................................. 132
Parking ................................................ 133
Driving tips .......................................... 135
Driving systems ................................... 142
Towing a trailer .................................... 163
On-board computer and displays ....169
Useful information ............................... 169
Important safety notes ........................ 169
Display and operation .......................... 169
On-board computer (vehicles without
steering wheel buttons) ....................... 171
On-board computer (vehicles with
steering wheel buttons) ....................... 176
Display messages (vehicles without
steering wheel buttons) ....................... 189
Display messages (vehicles with
steering wheel buttons) ....................... 203
2Contents
1, 2, 3 ...
12 V socket........................................ 241
A
ABS (anti-lock braking system)
Display message (vehicle with
steering wheel buttons) ................ .204
Display message (vehicle without
steering wheel buttons) ................. 190
Function/notes ................................ 64
Important safety notes .................... 64
Warning lamp ................................. 222
Acceleration
see Kickdown
Accident
Automatic measures after an acci-
dent ................................................. 58
Activating/deactivating cooling
with air dehumidification ................. 112
Active Parking Assist
Canceling/stopping active park-
ing assistance ................................ 158
Detecting parking spaces .............. 155
Display message ............................ 214
Exiting a parking space .................. 157
Function/notes .............................1 54
Important safety notes .................. 154
Parking .......................................... 156
Towing a trailer .............................. 154
Add-on equipment ............................... 32
Additional indicators
Replacing bulbs .............................1 02
Additional speedometer
On-board computer (vehicle with
steering wheel buttons) ................. 186
On-board computer (vehicle with-
out steering wheel buttons) ........... 175
Additives
Engine oil ....................................... 308
Gasoline ......................................... 306
Air bag
Display message (vehicle with
steering wheel buttons) ................. 205
Display message (vehicle without
steering wheel buttons) ................. 191 Air bags
Deployment ..................................... 56
Front air bag (driver, front
passenger) ....................................... 51
Important safety notes .................... 50
Introduction ..................................... 49
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG OFF indica-
tor lamp ...........................................4 6
Si
de impact air bag .......................... 51
Window curtain air bag .................... 52
Air pressure
see Tire pressure
Air vents
Important safety notes .................. 118
Setting the center air vents ........... 118
Setting the rear-compartment air
vents .............................................. 118
Setting the side air vents ............... 118
Air vents
see Air vents
Air-conditioning system
see Climate control
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness assistant
see ATTENTION ASSIST
Ambient lamp
Changing a bulb (front door) ............ 99
Changing a bulb (tailgate) ................ 99
Changing a bulb (vanity mirror) ........ 99
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Armrests .............................................. 90
Ashtray ............................................... 240
ATA (Anti-Theft Alarm system) ........... 68
ATTENTION ASSIST
Activating/deactivating (vehicle
with steering wheel buttons) ......... 185
Activating/deactivating (vehicle
without steering wheel buttons) .... 175
Display messages (vehicle with
steering wheel buttons) ................. 214
4Index
Seat belt ........................................ 269
Seat cover ..................................... 268
Sensors ......................................... 266
Sliding door ................................... 267
Steering wheel ............................... 268
Trim pieces .................................... 268
Washing by hand ........................... 264
Washing the engine ....................... 265
Wheels ........................................... 266
Windows ........................................ 265
Wiper blades .................................. 266
Cargo compartment
Options .......................................... 244
Seating ............................................ 86
Cargo compartment lamp
Changing bulbs ................................ 99
Cargo compartment lighting
Switching on centrally ...................... 98
Switching on locally ......................... 98
Cargo tie-down rings
Permissible tensile load ................. 312
Center console
Controls ........................................... 42
Central locking
Activating/deactivating the
acoustic locking confirmation (on-
board computer) ............................ 188
Automatic locking ............................ 74
Automatic locking (on-board com-puter) ............................................. 188
Emergency unlocking ....................... 70
Locking/unlocking (buttons) ........... 73
Locking/unlocking (SmartKey) ........ 69
Central locking system
see Central locking
Change of address .............................. 28
Change of ownership .......................... 28
Changing a bulb
Ambient lamp in the front door ........ 99
Halogen headlamps ....................... 100
Mirror lamp in the headliner ............ 99
Signal and ambient light in the tail-
gate ............................................... 100
Trunk lamp in the side trim panel .... 99
Changing bulbs
Additional turn signals ................... 102
Ambient lamp in tailgate .................. 99
Backup lamps ................................ 103 Brake lamps ................................... 103
Cargo compartment lamp ................ 99
Daytime running lamps .................. 102
High-beam headlamps ................... 102
Installing/removing a rear lamp
cluster ........................................... 103
Installi
ng/removing the cover in
the wheel arch ............................... 101
Installing/removing the tail lamp ... 103
Interior light ..................................... 98
Interior lighting ................................ 98
Low-beam headlamps .................... 101
Overview of lamp types (front
bulbs) ............................................. 101
Overview of lamp types (rear
bulbs) ............................................. 102
Parking lamps ................................ 102
Rear fog lamp ................................ 103
Rear interior light in the headliner ... 99
Standing lamps (front) ................... 102
Standing lamps (rear) .................... 103
Tail lamps ...................................... 103
Trunk lamp in the headliner ............. 98
Turn signals (front) ......................... 102
Turn signals (rear) .......................... 103
see Changing light bulbs
Changing bulbs
see Replacing bulbs
Child
Restraint system .............................. 59
Child seat
Forward-facing restraint system ...... 62
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 62
Top Tether ....................................... 61
Child-proof locks
Important safety notes .................... 63
Sliding door ..................................... 63
Children
Special seat belt retractor ............... 59
Children in the vehicle
Important safety notes .................... 58
Cigarette lighter ................................ 240
Cleaning
Trailer tow hitch ............................. 267
Index7
Starting (engine)................................ 122
Status overview (on-board com-
puter) .................................................. 184
Steering
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Warning lamps ...............................2 29
Steering wheel
Adjusting ......................................... 91
Button overview ............................... 41
Buttons (on-board computer) ......... 176
Cleaning ......................................... 268
Paddle shifters ............................... 130
Steering wheel paddle shifters ........130
Stickers
General safety notes ........................ 29
Stowage net ....................................... 239
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 38
Glove box ....................................... 238
Important safety notes .................. 238
Stowage net ................................... 239
Summer opening
see Convenience opening feature
Summer tires ..................................... 279
Sun visor
Changing a bulb (mirror lamp) ......... 99
Overview ........................................ 239
Surround lighting (on-board com-
puter) ..................................................1 87
Switching air-recirculation mode
on/off ................................................. 116
Switching off the alarm (ATA) ............ 68
T
Tachometer........................................ 170
Tail lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Replacing bulbs .............................1 03Trailer display messages (vehicle
with steering wheel buttons) ......... 210
Trailer display messages (vehicle
without steering wheel buttons) .... 196
Tailgate
Changing bulbs (ambient lamp) ....... 99
Changing bulbs (signal and ambi-
ent light) ........................................ 100
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Important safety notes .................... 78
Opening dimensions ......................3 11
Opening/closing from the out-
side ..................................................7 9
Tank contents
Displaying the range (vehicle with
steering wheel buttons) ................. 178
Displaying the range (vehicle with-
out steering wheel buttons) ........... 173
Technical data
Capacities ...................................... 304
Cargo tie-down points .................... 312
Guide rail ....................................... 313
Loading rails .................................. 313
Roof carrier .................................... 313
Tires/wheels ................................. 300
Trailer tow hitch ............................. 313
Vehicle data ................................... 311
Vehicle dimensions ........................ 311
Telephone
Accepting a call ............................. 183
Display message ............................ 219
Introduction ................................... 182
Number from the phone book ........ 183
Redialing ........................................ 183
Rejecting/ending a call ................. 183
Temperature
Coolant (display in the instrument
cluster) .......................................... 170
Coolant (display in the on-board
computer) ...................................... 173
Outsi de te
mperature ...................... 170
Setting (climate control) ................ 113
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 68
Immobilizer ...................................... 67
Index21
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the vehi-
cle when leaving the vehicle. If you leave the key
in the vehicle, anyone can start the engine.
iThe immobilizer is always deactivated when
you start the engine.
ATA (Anti-Theft Alarm system)
XTo arm: lock the vehicle with the key.
Indicator lamp :in the overhead control
panel flashes.
XTo disarm: unlock the vehicle with the key.
or
XInsert the key into the ignition lock.
If the alarm system is armed, a visual and audi-
ble alarm is triggered when the following are
opened:
Ra door
Rthe vehicle with the mechanical key
Rthe tailgate/rear door
Rthe hood
XTo stop the alarm: press the%or&
button on the key.
or
XInsert the key into the ignition lock.
The alarm stops.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
68Theft deterrent locking system
Safety
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 31).
Key
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key:
Rwith electronic devices, e.g. a mobile phone
or another key
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions
:Battery check lamp
;& To lock the vehicle centrally
=5To unlock the sliding doors and the
tailgate or rear door or to unlock and open or
close the electric sliding door
?Mechanical key
A% To unlock the vehicle centrally or
unlock the front door(s) only
The vehicle's equipment includes two keys.
There is a mechanical key in each key.
The key can be used to unlock the vehicle from
some distance. To prevent theft, only use the
key in the immediate vicinity of the vehicle.
Change the batteries immediately if battery
check lamp :does not light up briefly with
every press of a button (
Ypage 72).
XTo unlock centrally: press the%button.
The turn signals flash once.
Key69
Opening and closing
Z
XTo unlock the sliding doors and the tail-
gate or rear door only: press the5but-
ton.
The turn signals flash once.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Rthe anti-theft protection is armed again.
XTo lock centrally: press the&button.
The indicator lamps flash three times if:
Rthe anti-theft protection is armed.
Rall the doors and the tailgate or rear door
are closed.
XCheck the locking knobs on all the doors.
The locking knobs must all be in the lowered
position.
The key's factory setting enables you to cen-
trally lock and unlock the following:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe tailgate or rear door
In an emergency, the driver's door can also be
unlocked manually using the mechanical key
(
Ypage 70).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
locking-verification signal can be switched on/
off:
Rusing the on-board computer on vehicles with
steering wheel buttons (Ypage 188)
Rat a specialist qualified workshop for vehicles without steering wheel buttons
After unlocking using the remote control, the
surround lighting also goe s o
n in the dark. For
vehicles with steering wheel buttons, the sur-
round lighting can be activated and deactivated
in the on-board computer (
Ypage 187).
Changing the settings of the locking
system
If you travel alone a lot, you may wish to change
the settings of the locking system. Press
the % button to unlock:
Rthe driver's and front-passenger door (Cargo
Van)
or
Rthe driver's door (Passenger Van)
XTo change the setting: press and hold down
the % and& buttons simultaneously
until the battery check lamp flashes twice
(
Ypage 69).
If the setting of the locking system is changed
within the signal range of the vehicle, press the & or% button to:
Rlock or
Runlock the vehicle
The key now functions as follows:
XTo unlock the driver's door or front doors: press the %button once.
XTo unlock centrally: briefly press the%
button twice.
XTo lock centrally: press the&button.
XTo restore factory settings: press and hold
down the %and& buttons simultane-
ously until the battery check lamp flashes
twice (
Ypage 69).
The key unlocks the vehicle centrally again.
Mechanical key
General notes
If the vehicle can no longer be locked or
unlocked with the SmartKey, use the mechani-
cal key.
The anti-theft alarm system (ATA) is triggered
when you unlock and open the vehicle using the
mechanical key (
Ypage 68).
The alarm can be stopped in the following two
ways:
XPress the %or& button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
70Key
Opening and closing
XTo unlock:press the%button.
XTo lock: press the &button.
If the driver's or front-passenger door is open,
the open door is not locked.
All other doors and the tailgate/rear doors
are locked.
If a sliding door or the tailgate/rear door is
open, only the driver's and front-passenger
doors are locked.
You cannot unlock the vehicle centrally from the inside if the vehicle has been locked with the
key.
If the vehicle has been locked using the locking
button for the central locking and a door is
opened from the inside, only the door that has
been opened is unlocked.
If the vehicle has previously been locked with
the key, opening a door from the inside will trig-
ger the anti-theft alarm system. Switch off the
alarm (
Ypage 68).
Automatic locking
XTo switch on: press and hold the %button
until an acoustic tone sounds.
XTo switch on : press and hold the &but-
ton until an acoustic tone sounds. When the ignition is switched on, the vehicle will
lock automatically from a speed of approx-
imately 9 mph (15 km/h).
You could therefore be locked out if:
Rthe vehicle is being pushed.
Rthe vehicle is being towed.
Rthe vehicle is being tested on a dynamometer.
If the vehicle has been automatically locked and
a front door is opened from the interior while the
vehicle is stationary, the vehicle unlocks cen-
trally.
Driver's door and front-passenger
door
Door handle (example driver's door)
You can open the driver's or front-passenger
door from the inside at any time, even if it is
locked.
XPull door handle ;.
If a front door is locked, locking knob :pops
up. The door is unlocked and opens.
Sliding door
Important safety notes
GWARNING
When you open the sliding door, the sliding
door could hit other people as it moves back- wards. There is a risk of injury.
Only open the sliding door when traffic con-
ditions permit.
74Sliding door
Opening and closing