Before driving offImportant safety notes .................. 121
Belt
see Seat belts
Belt warning ......................................... 49
Blind Spot Assist
Activating ....................................... 148
Activating/deactivating (vehicle
with steering wheel buttons) ......... 185
Collision warning ........................... 148
Display message ............................ 216
Important safety notes .................. 146
Monitoring range of the sensors .... 147
Notes/function .............................. 146
Trailer towing ................................. 148
Warning display ............................. 148
Blower
see Climate control
Bluetooth
®Audio ............................... 182
Brake
Display message (vehicle without
steering wheel buttons) ................. 190
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 255
Display message (vehicle with
steering wheel buttons) ................. 207
Display message (vehicle without
steering wheel buttons) ................. 193
Notes ............................................. 309
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Replacing bulbs ............................. 103
Trailer display messages (vehicle
with steering wheel buttons) ......... 210
Trailer display messages (vehicle
without steering wheel buttons) .... 196
Brake pads/linings
New ............................................... 138 Brakes
ABS .................................................. 64
Adaptive Brake Assist .................... 145
Applying the parking brake ............ 134
BAS .................................................. 65
Brake fluid (notes) ......................... 309
Checking brake fl
uid level .............. 255
Display message (vehicle with
steering wheel buttons) ................. 204
EBD .................................................. 65
Hill start assist ............................... 123
Important safety notes .................. 137
New brake pads/linings ................ 138
Parking brake (notes) ..................... 138
Riding tips ...................................... 137
Warning lamp ................................. 221
Breakdown
Vehicle tool kit ............................... 270
see Towing away
Buttons
On the instrument cluster .............. 171
On the steering wheel .................... 176
C
CaliforniaImportant notice for retail cus-
tomers and lessees .......................... 27
Camera
see Rear view camera
Car
see Vehicle
Car key
see SmartKey
Car wash
see Care
Care
Car wash ........................................ 264
Carpets .......................................... 269
Display ........................................... 268
Exterior lights ................................ 266
Interior ........................................... 267
Notes ............................................. 263
Paint .............................................. 265
Plastic trim .................................... 268
Power washer ................................ 264
Rear view camera .......................... 267
Roof lining ...................................... 269
6Index
Seat belt ........................................ 269
Seat cover ..................................... 268
Sensors ......................................... 266
Sliding door ................................... 267
Steering wheel ............................... 268
Trim pieces .................................... 268
Washing by hand ........................... 264
Washing the engine ....................... 265
Wheels ........................................... 266
Windows ........................................ 265
Wiper blades .................................. 266
Cargo compartment
Options .......................................... 244
Seating ............................................ 86
Cargo compartment lamp
Changing bulbs ................................ 99
Cargo compartment lighting
Switching on centrally ...................... 98
Switching on locally ......................... 98
Cargo tie-down rings
Permissible tensile load ................. 312
Center console
Controls ........................................... 42
Central locking
Activating/deactivating the
acoustic locking confirmation (on-
board computer) ............................ 188
Automatic locking ............................ 74
Automatic locking (on-board com-puter) ............................................. 188
Emergency unlocking ....................... 70
Locking/unlocking (buttons) ........... 73
Locking/unlocking (SmartKey) ........ 69
Central locking system
see Central locking
Change of address .............................. 28
Change of ownership .......................... 28
Changing a bulb
Ambient lamp in the front door ........ 99
Halogen headlamps ....................... 100
Mirror lamp in the headliner ............ 99
Signal and ambient light in the tail-
gate ............................................... 100
Trunk lamp in the side trim panel .... 99
Changing bulbs
Additional turn signals ................... 102
Ambient lamp in tailgate .................. 99
Backup lamps ................................ 103 Brake lamps ................................... 103
Cargo compartment lamp ................ 99
Daytime running lamps .................. 102
High-beam headlamps ................... 102
Installing/removing a rear lamp
cluster ........................................... 103
Installi
ng/removing the cover in
the wheel arch ............................... 101
Installing/removing the tail lamp ... 103
Interior light ..................................... 98
Interior lighting ................................ 98
Low-beam headlamps .................... 101
Overview of lamp types (front
bulbs) ............................................. 101
Overview of lamp types (rear
bulbs) ............................................. 102
Parking lamps ................................ 102
Rear fog lamp ................................ 103
Rear interior light in the headliner ... 99
Standing lamps (front) ................... 102
Standing lamps (rear) .................... 103
Tail lamps ...................................... 103
Trunk lamp in the headliner ............. 98
Turn signals (front) ......................... 102
Turn signals (rear) .......................... 103
see Changing light bulbs
Changing bulbs
see Replacing bulbs
Child
Restraint system .............................. 59
Child seat
Forward-facing restraint system ...... 62
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 62
Top Tether ....................................... 61
Child-proof locks
Important safety notes .................... 63
Sliding door ..................................... 63
Children
Special seat belt retractor ............... 59
Children in the vehicle
Important safety notes .................... 58
Cigarette lighter ................................ 240
Cleaning
Trailer tow hitch ............................. 267
Index7
J
JackHolder in the cargo compartment. .272
Jacking points ................................ 297
Scope of tire-changing tools .......... 270
Storage location ............................ 270
Stowage compartment in the rear .. 270
Stowage space in the cargo com-
partment ........................................ 271
Using ............................................. 297
Jump starting (engine) ......................272
K
Key
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Position in the ignition lock ............ 121
Kickdown ...........................................1 30
L
Lamps
Display messages (vehicle with-
out steering wheel buttons) ........... 196
see Warning and indicator lamps
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 149
Display message ............................ 215
Function/information .................... 148
Setting sensitivity (on-board com-
puter) ............................................. 185
Setting the sensitivity .................... 150
Language
Display (vehicle with steering
wheel buttons) ............................... 186
Display (vehicle without steering
wheel buttons) ............................... 174
Lashing points and tie downs
Permissible tensile load ................. 312
Lashing strap
Important safety notes .................. 245
Tensioning strap .................... 246, 247 LATCH-type (ISOFIX) child seat
anchors
................................................ 61
License plate lamp
Changing bulbs .............................. 100
License plate lamps
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 197
Light sensor
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Lighting
see Lights
Lights
Activating/deactivating the inte-
rior lighting delayed switch-off ....... 188
Automatic headlamp mode .............. 95
Changing bulbs (halogen head-
lamps) ............................................ 100
Changing bulbs (interior lights) ........ 98
Display messages (vehicle with
steering wheel buttons) ................. 209
Driving abroad ............................... 137
Fog lamps ........................................ 95
Hazard warning lamps ..................... 96
High beam flasher ............................ 96
Hi
gh-beam headlamps ..................... 96
Important safety notes .................... 94
Light switch ..................................... 94
Low-beam headlamps ...................... 95
Parking lamps .................................. 94
Rear fog lamp .................................. 95
Replacing bulbs (halogen head-
lamps) ............................................ 100
Standing lamps ................................ 94
Switching the daytime running
lamps on/off (switch) ...................... 95
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 187
Switching the surround lighting
on/off (on-board computer) .......... 187
Turn signals ..................................... 96
Limited Warranty ................................ 27
Load distribution ............................... 243
14Index
Limited Warranty .............................27
Operating safety
Limited Warranty ............................. 27
Operating safety and vehicle
approval
Attachments and bodies .................. 32
Changing the engine power out-
put ................................................... 31
Correct use ...................................... 29
Declaration of conformity ................ 31
Equipment and conversions ............. 32
Important safety notes .................... 30
Information about body/equip-
ment mounting directives ................ 32
Notes on operating the vehicle ........ 30
Qualified specialist workshop .......... 31
Registering your vehicle ................... 32
Operating system
On-board computer (vehicle with
steering wheel buttons) ................. 176
On-board computer (vehicle with-
out steering wheel buttons) ........... 171
Operator's Manual
General notes .................................. 27
Vehicle equipment ........................... 27
Outside temperature display ........... 170
Overhead control panel ...................... 43
Overrevving range ............................. 170
Overrun cutoff ................................... 136
P
Paint code number ............................ 303
Paintwork (cleaning instructions) ... 265
Parking ............................................... 133
Important safety notes .................. 133
Parking brake ................................ 134
Rear view camera .......................... 158
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 154
see PARKTRONIC
see Rear view camera
Parking assistance
see PARKTRONIC Parking brake
Display message (vehicle with
steering wheel buttons) ................. 208
Display message (vehicle without
steering wheel buttons) ................. 195
Notes/function .............................. 134
Warning lamp ................................. 134
Parking brake
see Parking brake
Parking lamps
Changing bulbs .............................. 102
PARKTRONIC
Deactivating/activating ................. 153
Display messages .......................... 214
Driving system ............................... 151
Function/notes ............................. 151
Important safety notes .................. 151
Problem (malfunction) ................... 154
Range of the sensors ..................... 152
Roll-back warning .......................... 153
Trailer towing ................................. 154
Warning display ............................. 153
PASSENGER AIR BAG OFF
Indicator lamp .................................. 46
Passenger compartment air-condi-
tioning system
see Climate control
Passenger compartment heating
see Climate control
Pedestrian protection
see Hood
Pets in the vehicle ............................... 64
Plastic trim (cleaning instruc-
tions) .................................................. 268
Power washers .................................. 264
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 121
Visual check of the vehicle exte-
rior ................................................. 121
Program selector button .................. 129
Protection against theft
see ATA (Anti-Theft Alarm system)
Protectio n o
f the environment
General notes .................................. 29
Pulling away
Automatic transmission ................. 122
Index17
Hill start assist ............................... 123
Q
QR codeRescue card .....................................3 4
Qualified specialist workshop ........... 31
R
Radiator cover.....................................3 3
Radio
Important safety notes .................. 230
Selecting a station ......................... 181
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Radio/navigation
Important safety notes .................. 230
Rail transport
see Transport by rail
Rain sensor
Setting the sensitivity .................... 104
Setting the sensitivity (vehicle
with steering wheel buttons) ......... 188
Setting the sensitivity (vehicle
without steering wheel buttons) .... 175
Reading lamp ....................................... 97
Rear bench seat
EASY-ENTRY/EXIT feature ............... 87
General notes .................................. 86
Installation options .......................... 86
Removing/installing (standard
rear bench seat) ............................... 88
Seat anchorage ................................ 86
Seat rails .......................................... 86
Seating variants ............................... 86
Rear compartment
Activating/deactivating climate
control ........................................... 111
Seating variants ............................... 86
Setting the air vents ...................... 118
Setting the temperature ................ 113
Switching the interior lighting on/off .................................................... 98 Rear door
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 202
Important safety notes .................... 79
Indicator lamp ................................ 229
Opening at an angle of 180° or
270° ................................................ 81
Opening dimensions ...................... 311
Opening/closing from inside ........... 80
Opening/closing from the out-
side .................................................. 80
Rear doors ............................................ 79
Rear fog lamp
Display messages (vehicle with
steering wheel buttons) ................. 211
Display messages (vehicle with-
out steeri
ng wheel buttons) ........... 197
Replacing bulbs ............................. 103
Switching on/off .............................. 95
Rear view camera
Cleaning instructions ..................... 267
Coupling up a trailer function ........ 162
Function/notes ............................. 158
General notes ................................ 158
Important safety notes .................. 159
Messages in the display ................. 160
Reverse parking ............................. 161
Switching on/off ........................... 159
Rear window defroster
Problem (malfunction) ................... 116
Switching on/off ........................... 116
Rear window wiper
Replacing the wiper blade .............. 106
Switching on/off ........................... 104
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare (manual) .......................... 92
Recuperation display ........................ 173
Recycling
see Protection of the environment
18Index
Refrigerant (air-conditioning sys-
tem)Important safety notes .................. 310
Refueling
Fuel filler flap ................................. 133
Fuel gauge (vehicle with steering
wheel buttons) ................................. 39
Fuel gauge (vehicle without steer-
ing wheel buttons) ......................... 171
Refueling procedure (fuel) ............. 133
see Fuel
Remote control
see Key
Replacing bulbs
Important safety notes .................. 100
Reporting safety defects .................... 32
Rescue card ......................................... 34
Reserve (fuel tank)
see Fuel
Reserve fuel
Display messages (vehicle with
steering wheel buttons) ................. 213
Display messages (vehicle with-
out steering wheel buttons) ........... 199
Warning lamp ................................. 225
Residual heat (climate control) ........ 117
Restraint system
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
Introduction ..................................... 45
Warning lamp ................................. 224
Warning lamp (function) ................... 45
Reverse warning feature .................. 123
Reversing feature
Electric sliding door ......................... 76
Side windows ................................... 82
Roadside Assistance (breakdown) .... 28
Roof carrier
Maximum payload .......................... 313
Notes ............................................. 248
Roof lining and carpets (cleaning
guidelines) ......................................... 269
Roof load (roof carrier) ..................... 313S
Safety
Children in the vehicle ..................... 58
Operating safety .............................. 30
see Occupant safety
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Cleaning ......................................... 269
Correct usage .................................. 48
Fastening ......................................... 48
Important safety guidelines ............. 47
Introduction ..................................... 46
Releasing ......................................... 49
Warning lamp ................................. 220
Warning lamp (function) ................... 49
Seats
Adjusting (manually) ........................ 85
Adjusting lumbar support ................ 85
Adjusting the head restraint ............ 89
Armrest ............................................ 90
Cleaning the cover ......................... 268
Correct driver's seat position ........... 84
Important safety notes .................... 84
Seat heating .................................... 90
Selecting gear
see Automatic transmission
Selector lever
Cleaning ......................................... 268
see Automatic transmission
Sensors (cleaning instructions) ....... 266
Service interval display
Calling up the service due date ...... 258
Hiding service messages ............... 258
Notes ............................................. 257
Service menu (on-board com-
puter) .................................................. 185
Service phone number ...................... 272
Service products
Brake fluid ..................................... 309
Coolant (engine) ............................ 309
Engine oil ....................................... 307
Fuel ................................................ 305
Important safety notes .................. 304
Refrigerant (air-conditioning sys-
tem) ............................................... 310
Index19
Ventilationsee Climate control
VIN
Engine compartment ..................... 304
Type plate ...................................... 303
W
WarningStickers ........................................... 29
Warning and indicator lamps
ABS ................................................ 222
Brakes ........................................... 221
Check Engine ................................. 225
COLLISION PREVENTION ASSIST .. 227
Coolant .......................................... 225
Distance warning ........................... 227
Door ............................................... 229
ESP
®.............................................. 222
ESP®OFF ....................................... 224
Fuel tank ........................................ 225
General notes ................................ 219
Overview (vehicle with steering
wheel buttons) ................................. 40
Overview (vehicle without steer-
ing wheel buttons) ........................... 38
Parking brake ................................ 134
PASSENGER AIR BAG OFF ............... 46
Rear door ....................................... 229
Reserve fuel ................................... 225
Restraint system ............................ 224
Seat belt ........................................ 220
Sliding door ................................... 229
Steering ......................................... 229
Tire pressure monitor .................... 228
Warranty .............................................. 27
Washer fluid
Adding ........................................... 256
Capacities ...................................... 311
Display messages (vehicle with
steering wheel buttons) ................. 219
Display messages (vehicle with-
out steering wheel buttons) ........... 203
Notes ............................................. 311
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 299Wheels
Changing a wheel .......................... 296
Checking ........................................ 278
Cleaning ......................................... 266
Important safety notes .................. 277
Interchanging/changing ................ 296
Mounting a new wheel ................... 298
Mounting a wheel .......................... 297
Removing a wheel .......................... 298
Removing and mounting the spare
wheel ............................................. 301
Snow chains .................................. 280
Storing ........................................... 296
Tightening torque ........................... 299
Wheel/tire combinations ............... 300
Window curtain air bag
Display message (vehicle with
steering wheel buttons) ................. 209
Display message (vehicle without
steering wheel buttons) ................. 195
Operati on ......................................... 52
Wi
ndows
see Side windows
Windshield
Cleaning ......................................... 265
Defrosting ...................................... 115
Windshield washer fluid
Adding ........................................... 256
Windshield wiper
Setting the sensitivity of the rain
sensor (vehicle with steering
wheel buttons) ............................... 188
Setting the sensitivity of the rain
sensor (vehicle without steering
wheel buttons) ............................... 175
Windshield wiper
see Windshield
Windshield wipers
Problem (malfunction) ................... 107
Rear window wiper ........................ 104
Replacing the wiper blades ............ 105
Switching on/off ........................... 104
Winter driving
Slippery road surfaces ................... 139
Snow chains .................................. 280
Winter operation
General notes ................................ 279
Radiator cover ................................. 33
Index25
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
Have the vehicle checked and repaired immedi-
ately at a qualified specialist workshop. If you
become aware when continuing the journey that
driving safety has been effected, stop as soon as
possible in accordance with the traffic condi-
tions. In such cases, consult a qualified special- ist workshop.
Declaration of conformity
Radio-based vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: 1) These
devices may not cause harmful interference. 2.
This device must accept any interference
received, including interference that may cause
undesired operation. Changes or modifications
not expressly approved by the party responsible
for compliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: 1) These devices may not
cause interference, and 2) these devices must
accept any interference received, including
interference that may cause undesired opera-
tion of the device".
Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the
operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
Changing the engine power output
!
Increases in engine power can:
Rchange the emission values
Rcause malfunctions
Rcause consequential damage
The operating reliability of the engine is not
guaranteed in all cases.
Any tampering with the engine management
system in order to increase the engine power
output will lead to the loss of the New Vehicle
Limited Warranty and other warranty entitle-
ments.
If you sell the vehicle, inform the purchaser
about the changes to the engine power output of
the vehicle. If you do not inform the buyer, this
may constitute a punishable offense under
national legislation.
Qualified specialist workshops
A Mercedes-Benz Commercial Van Center is a
qualified specialist workshop.
A qualified specialist workshop has the neces-
sary specialist knowledge, tools and qualifica-
tions to correctly carry out the work required on
the vehicle.
This is especially the case for work relevant to
safety. Observe the notes in the Maintenance or
Service Booklet.
The following work should always be carried out at qualified specialist workshop:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Rmodifications as well as installations and
alterations
Rwork on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Commercial Van Center.
!Only have work carried out on the engine
electronics and its associated parts, such as
control units, sensors, actuating components
and connector leads, at a qualified specialist
Introduction31
Z