Page 337 of 390

R
Only use jumper cables which have a sufficient cross-section and insulated terminal clamps. R
If the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly. R
Make sure that the two vehicles do not touch.
Make sure that: R
The jumper cables are not damaged. R
Bare parts of the terminal clamp do not come into contact with other metal parts while the jumper
cables are connected to the battery. R
The jumper cables cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan. X
Secure the vehicle by applying the electric parking brake. X
Shift the transmission to position P .X
Make sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position 0 in the ignition lock and remove it
( Y
page 132). X
Switch off all electrical consumers, e.g. rear window defroster, lighting, etc. X
Open the hood.
Position number
Page 338 of 390

Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop.
Towing and tow-starting
Important safety notes PLUG ‑ IN HYBRID vehicles: it is essential to
comply with the separate operating instruc-
tions. You could otherwise fail to recognize dan-
gers e.g. due to high voltage.
G WARNING
Functions relevant to safety are restricted or
no longer available if: R
the engine is not running. R
the brake system or the power steering is
malfunctioning. R
there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
G WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the: R
the towing eye could detach itself R
the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate ( Y
page 372).
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations. To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations: R
when towing the vehicle R
in the car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
! Observe the following points when towing
with a tow rope: R
Secure the tow rope on the same side on
both vehicles. R
Ensure that the tow cable is not longer than
legally permitted. Mark the tow cable in the
middle, e.g. with a white c loth (30 x 30
cm).
This will make other road users aware that
the vehicle is being towed. R
Only secure the tow cable to the towing
eye. R
Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance so that the tow rope does not sag. R
Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
! When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight as
possible and not at an acute angle. Excessive
tractive power could damage the vehicles.
When towing, it is preferable to use a rigid tow-
ing bar as opposed to a tow rope. A rigid towing
bar helps to keep the tractive power low.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop button.
Otherwise, the automatic transmission may336
Towing and tow-starting
Breakdown assistance
Page 339 of 390

shift to position P when the driver's or front-
passenger door are opened, which could lead
to damage to the transmission.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! Vehicles with differential locks: make sure
the differential locks are in automatic mode.
When towing, the differential locks must not
be switched on. The transmission may other-
wise be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you: R
cannot turn the SmartKey to position 2 in the
ignition lock R
cannot release the electric parking brake R
cannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the
vehicle is towed ( Y
page 233). You could other-
wise be locked out when pushing or towing the
vehicle.
If the vehicle is in a dangerous area, it can be
towed out of that area with both axles on the
ground. In this case, the towing distance must
not be greater than 165 ft (50 m) and must not
exceed a towing speed of 6 mph (10 km/h). For
longer distances, have the vehicle loaded and
transported. Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the front and
rear behind covers C D .X
Remove the towing eye from the vehicle tool
kit ( Y
page 326). X
To open the cover at the front: press the
mark on cover C inwards in the direction of
the arrow. X
To open the cover at the rear: insert a flat,
blunt object into the cutout and lever
cover D out of the bumper. X
Take cover C or D off the opening.X
Screw in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye X
Unscrew and remove the towing eye. X
Position cover C or D in the bumper and
press the cover on until it engages. X
Place the towing eye in the vehicle tool kit.
Towing a vehicle with both axles on
the ground
The automatic transmission automatically shifts
to position P when you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock.Towing and tow-starting 337
Breakdown assistance Z
Page 340 of 390

In order to ensure that the automatic transmis-
sion stays in position N when towing the vehicle,
you must observe the following points: X
Make sure that the vehicle is stationary. X
Turn the SmartKey to position 2 in the ignition
lock. X
Depress and hold the brake pedal. X
Shift the automatic transmission to position
N . X
Leave the SmartKey in position 2 in the igni-
tion lock. X
Release the brake pedal. X
Release the electric parking brake. X
Switch on the hazard warning lamps
( Y
page 109).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.
Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission
! When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged. All vehicles
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses. X
Turn the SmartKey to position 2 in the ignition
lock. X
Shift the automatic transmission to position
N .
As soon as the vehicle has been loaded: X
Prevent the vehicle from rolling away by
applying the electric parking brake. X
Shift the automatic transmission to posi-
tion P . X
Turn the SmartKey to position 0 in the ignition
lock and remove it. X
Secure the vehicle.
Information on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P . To shift
the automatic transmission to position N , you
must provide power to the vehicle's electrical
system in the same way as when jump-starting
( Y
page 333).
Have the vehicle transported on a transporter or
trailer.
Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.338
Towing and tow-starting
Breakdown assistance
Page 341 of 390

You can find information on "Jump-starting"
under ( Y
page 333).
Fuses
Important safety notes
G WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper-
age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
! For the fuse boxes in the engine compart-
ment and under the rear bench seat, only use
fuses with the suffix "S". Otherwise, compo-
nents or systems could be damaged.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it is
lying correctly on the fuse box. Moisture seep-
ing in or dirt could otherwise impair the oper-
ation of the fuses.
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions stop
operating.
Blown fuses must be replaced with fuses of the
same rating, which you can recognize by the
color and value. The fuse ratings are listed in the
fuse allocation chart.
The fuse allocation chart is located in the fuse
box under the rear bench seat ( Y
page 340).
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified special-
ist workshop, e.g. an authorized Mercedes-Benz
Center.
Before changing a fuse
Observe the important safety notes
( Y
page 339) X
Switch off the engine. X
Switch off all electrical consumers. X
Remove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑ GO X
Open the driver's door.
The vehicle electronics now have status 0 .
This is the same as the SmartKey having been
removed.
The driver’s door can be closed again. X
Secure the vehicle against rolling away
( Y
page 153).
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes: R
Fuse box on the front-passenger side of the
dashboard R
Fuse box in the engine compartment on the
right-hand side of the vehicle, when viewed in
the direction of travel R
Fuse box under the rear bench seat
Dashboard fuse box
! Do not use a pointed object such as a screw-
driver to open the cover in the dashboard. You
could damage the dashboard or the cover.
Mercedes-Benz recommends that you have this
work performed at a qualified specialist work-
shop, e.g. at an authorized Mercedes-Benz Cen-
ter.
X
Open the front-passenger door. X
To open: pull cover C outwards in the direc-
tion of the arrow and remove it. X
To close: clip in cover C on the front of the
dashboard. X
Fold cover C inwards until it engages.Fuses 339
Breakdown assistance Z
Page 342 of 390
Fuse box in the engine compartment
G WARNIN G
When th e hoo d is open and th e windshield
wiper s are set in motion , you can be injured by
th e wiper linkage. Ther e is a ris k of injury.
Always switch off th e windshield wiper s and
th e ignition before opening th e hood.
X
Open th e hoo d ( Y
page 314).X
Use a dry cloth to remove any moisture from
th e fus e box .X
To open : open clamps D .X
Fold up cover C in th e direction of th e arrow
and remove it .X
To close: check whether th e seal is seated
correctly in cover C .X
Inser t cover C at th e side of th e fus e box int o
th e retainers .X
Fold down cover C and close clamps D .X
Close th e hood. Fuse box under the rear bench seat X
Fold th e right-hand rear bench seat forward
( Y
page 291). X
To open : lift and fol d out carpet C in th e
direction of th e arrow.
X
Releas e clamps D by pressin g them in th e
direction of th e arrow. X
Fold cover
Page 343 of 390

Important safety notes
G WARNIN G
If wheels and tires of th e wrong siz e are used,
th e whee l brakes or suspension component s
may be damaged. Ther e is a ris k of an acci-
dent.
Always replace wheels and tires wit h those
that fulfill th e specification s of th e original
part .
When replacing wheels, mak e sur e to use th e
correct: R
designation R
model
When replacing tires , mak e sur e to use th e
correct: R
designation R
manufacturer R
model
G WARNIN G
A flat tire severely impairs th e driving , steer -
ing and braking characteristics of th e vehicle.
Ther e is a ris k of accident.
Tires without run-flat characteristics :R
do no t driv e wit h a flat tire.R
immediately replace th e flat tire wit h your
emergenc y spar e whee l or spar e wheel, or
consult a qualified specialist workshop.
Tires wit h run-flat characteristics :R
pay attention to th e information and warn -
ing notice s on MOExtended tires (tire s wit h
run-flat characteristics).
Accessories that are no t approve d for your vehi-
cle by Mercedes-Ben z or are no t bein g used cor-
rectl y can impair th e operating safety.
Before purchasing and usin g non-approve d
accessories, visit a qualified specialist work-
sho p and inquire about :R
suitabilit yR
legal stipulation sR
factory recommendation s Further information regarding wheels and tires
can be foun d under "Wheel/tire combinations"
( Y
page 366).
You can ask for information regarding permitte d
wheel-tire combination s at an authorize d
Mercedes-Ben z Center.
Tir e pressur e information can be found: R
on th e Tir e and Loading Information placard
on th e B-pillar on th e driver' s sideR
in th e tire pressur e table in th e fuel filler flapR
in th e "Tir e p ressure" section
Operation
Information on driving Chec k th e tire pressur e when th e vehicl e is
heavily laden and adjust prio r to a trip.
While driving , pay attention to vibrations, noises
and unusual handlin g characteristics , e.g. pull-
ing to on e side . This may indicat e that th e
wheels or tires are damaged. If you suspec t that
a tire is defective, reduce your spee d immedi-
ately. Stop th e vehicl e as soo n as possible to
chec k th e wheels and tires for damage. Hidden
tire damag e could also be causing th e unusual
handlin g characteristics . If you fin d no sign s of
damage, hav e th e tires and wheels checke d at a
qualified specialist workshop.
When parking your vehicle, mak e sur e that th e
tires do no t get deformed by th e cur b or other
obstacles. If it is necessar y to driv e ove r curbs,
spee d hump s or similar elevations, tr y to do so
slowly and at an obtuse angle. Otherwise, th e
tires , particularly th e sidewalls, may be dam-
aged.
Regular checking of wheels and tires
G WARNIN G
Damaged tires can caus e tire inflation pres-
sur e loss . As a result , you could lose control of
your vehicle. Ther e is a ris k of accident.
Chec k th e tires regularly for sign s of damag e
and replace any damaged tires immediately. Operation 341
Wheels and tires Z
Page 344 of 390

Check wheels and tires for damage at least once
a month. Check wheels and tires after driv ing
off-road or on rough roads. Damaged wheels
can cause a loss of tire pressure. Pay particular
attention to damage such as: R
cuts in the tiresR
punctures R
tears in the tiresR
bulges on tires R
deformation or severe corrosion on wheels
Regular ly check the tire tread dept h and the
condition of the tread across the whole widt h of
the tire ( Y
page 342). If necessary, turn the
front wheels to full lock in order to inspect the
inner side of the tire surface.
All wheels must have a valve cap to protect the
valve against dirt and moisture. Do not mount
anything onto the valve other than the standard
valve cap or other valve caps approved by
Mercedes-Benz for your veh icle . Do not use any
other valve caps or systems, e.g. tire pressure
monitoring systems.
Regular ly check the pressure of all the tires par-
ticularly prio r to long tr ips. Adjust the tire pres-
sure as necessary ( Y
page 344).
Observe the notes on the emergency spare
wheel ( Y
page 366).
The service life of tires depends, among other
things, on the foll owin g factors:R
Dr ivin g styleR
Tire pressure R
Distance covered
Notes on tire tread
G WAR NING
In suff icie nt tire tread will reduce tire traction.
The tire is no longer able to dissipat e water.
This means that on wet road surfaces, the risk
of hydroplaning increases, in particular where
speed is not adapted to suit the driv ing con-
dit ions. There is a risk of acc iden t.
If the tire pressure is too high or too low, tires
may ex hibit diff erent leve ls of wear at diff er-
ent locations on the tire tread. Thus, you
should regularly check the tread dept h and
the condition of the tread across the entire
widt h of all tires. Minimum tire tread depth for: R
Summer tires: