2017 MERCEDES-BENZ GLC SUV towing

To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and sliding sunroof are
closed completely
Rthe blower is switched off
Rthe windshield wiper switch is in position 0
Rthe 360° camera or the rear view camera is
deactivated
The vehicle may otherwise be damaged.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft (3 m) away from the vehicle.
!Make sure that the automatic transmission
is in neutral position iwhen washing your
vehicle in a tow-through car wash. The vehicle
may otherwise be damaged.
ROperating with the SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door
when the engine is switched off or at very
low speeds. Otherwise, when in transmis-
sion position hork, the automatic
transmission will automatically switch to
park position jand block the wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low speeds. Otherwise, when in transmission
position
hork, the automatic transmis-
sion will automatically switch to park posi-
tion jand block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral position
i:
Operating with the SmartKey and Start/Stop
button:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
Operating with the Start/Stop button only:
XEngage park position j.
XRelease the brake pedal.
XRemove Start/Stop button from ignition lock
(Ypage 133).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
Operating with the SmartKey and Start/Stop
button:
XShift to neutral i.
XRelease the brake pedal.
XRelease the electric parking brake, if neces-
sary.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
312Care
Maintenance and care

Towing eye
Towing eye:is located in the left-hand stow-
age well under the cargo compartment floor.
XTo remove: open the tailgate.
XOpen the cargo compartment floor
(Ypage 288).
XRemove towing eye :.
Vehicles with a TIREFIT kit
Removing the TIREFIT kit
The TIREFIT kit s located in the left-hand stow-
age compartment.
XTo remove: open the tailgate.
XOpen the cargo compartment floor
(Ypage 288).
XPush retaining clamps :on the cover down
so as to release them.
XFold up cover in the direction of arrow ;.
XRemove tire inflation compressor=and tire
sealant bottle ?.
XUse the TIREFIT kit (Ypage 322).
Vehicles with a tire-change tool kit
General notes
Apart from certain country-specific variations,
the vehicles are not equipped with a tire-change
tool kit.
Some tools for changing a wheel are specific to the vehicle. For more information on which tire
changing tools are required and approved to
perform a wheel change on your vehicle, consult
a qualified specialist workshop.
Necessary tire-changing tools can include, for
example:
RJack
RWheel chock
RLug wrench
RAlignment bolt
Removing the tire-change tool kit
Example
:Ratchet for jack
;Lug wrench
=Jack
?Alignment bolt
ASocket wrench for ratchet
BFolding wheel chock
The tire-change tool kit is located in the left-
hand stowage well, under the cargo compart-
ment floor.
XTo remove: open the tailgate.
XOpen the cargo compartment floor
(Ypage 288).
320WherewillIfind ...?
Breakdown assis tance

XSlide coverAof positive terminal :in the direction of the arrow.
XConnect positive terminal :on your vehicle to positive terminal ;of donor battery Busing the
jumper cable, Always begin with positive terminal :on your own vehicle first.
XStart the engine of the donor vehicle and run it at idling speed.
XConnect negative terminal =of donor battery Cto ground point ?of your vehicle using the
jumper cable, connecting the jumper cable to battery of other vehicle Bfirst.
XStart the engine.
XBefore disconnecting the jumper cables, let the engine run for several minutes.
XFirst, remove the jumper cables from ground point ?and negative terminal =, then from pos-
itive clamp :and positive terminal ;. Begin each time at the contacts on your own vehicle first.
XClose coverAof positive terminal :after removing jumper cables.
XHave the battery checked at a qualified specialist workshop.
Jump-starting is not considered to be a normal operating condition.
iJumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 363).
!When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
330Towing and tow-starting
Breakdown assistance

!Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!Shift the automatic transmission to position
i and do not open the driver's or front pas-
senger's door during towing. The automatic
transmission may otherwise shift to position
j, which could damage the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position i when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
i, have the vehicle transported on a trans-
porter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position i
Disarm the automatic locking feature before the
vehicle is towed (
Ypage 84). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
GWARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
Mercedes-AMG vehicles
All other vehicles
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers :.
Towing and tow-starting331
Breakdown assistance
Z

XRemove thetowin geye from th eretainer
(Ypage 320).
XMercedes-AM Gvehicles: useasuitable
object, e.g. ascrewdriver, to pry off cover :
on th efron tbumper from underneath. Tak e
th ecover from th eopening ,but do no t
remove it .
Press th emar kon cover :on th erear
bumper inward and remove .
XAll other vehicles:press themar kon
cover :inward and remove .
XScrew in thetowin geye clockwise as far as it
will go and tighten it .
Vehicles wit h atrailer to whitch do no thav e a
bracke tfor th escrew-in towin geye at th eback.
Connect th etowbar to th etrailer to whitch
(
Ypage 204).
Removing the towing eye
XUnscrew and remove th etowin geye.
XAttac hcover :to th ebumper and press until
it engages.
Towing a vehicle with both axles on
the ground
The automatic transmission automatically shifts
to position jwhen you open th edriver' sor
front-passenger door or when you remove th e
SmartKey from th eignition lock. It is essential to
observ eth efollowin gsteps to ensur ethat th e
automatic transmission remain sin position i
during towing.
XMak esur ethat th evehicl eis stationary.
XTurn th eSmartKey to position 2in th eigni-
tion lock.
XDepress and hold th ebrak epedal .
XShift th eautomatic transmission to position
i.
XLeav eth eSmartKey in position 2in th eigni-
tion lock.
XReleas eth ebrak epedal .
XReleas eth eelectric parking brake.
XSwitc hon th ehazard warning lamp s
(Ypage 113).
In order to signal achang eof direction when
towin gth evehicl ewit hth ehazard warning
lamp sswitched on ,use th ecombination switch
as usual. In this case, only th eindicator lamp sfor th
edirection of travel flash. Afte rresetting
th ecombination switch ,th ehazard warning
lamp start sflashin gagain .
Transporting the vehicle
General notes
!When th evehicl eis loade dfor transport, th e
fron tand rear axles mus tbe stationary and on
th esam etransportation vehicle. Positioning
ove rth econnection poin tof th etranspor t
vehicl eis no tpermitted. The driv etrain may
otherwise be damaged.
!You may only secure th evehicl eby th e
wheels, no tby part sof th evehicl esuc has
axl eor steering components. Otherwise, th e
vehicl ecould be damaged.
The towin geye or trailer to whitch can be used
to pull th evehicl eonto atrailer or transporte rif
you wish to transpor tit.
XTurn th eSmartKey to position 2in th eigni-
tion lock.
XShift th eautomatic transmission to position
i.
As soon as th evehicle ha sbeen loaded:
XPreven tth evehicl efrom rollin gaway by
applyin gth eelectric parking brake.
XShift th eautomatic transmission to position
j.
XTurn th eSmartKey to position uin th eigni-
tion loc kand remove it .
XSecureth evehicle.
332Towing and tow-starting
Breakdown assistance

same time cannot be detected by the tire pres-
sure loss warning system.
The tire pressure monitor is not able to warn you
of a sudden loss of pressure, e.g. if the tire is
penetrated by a foreign object. In the event of a
sudden loss of pressure, bring the vehicle to a
halt by braking carefully. Avoid abrupt steering
movements.
The function of the tire pressure loss warning
system is limited or delayed if:
Rsnow chains are mounted on your vehicle's
tires.
Rroad conditions are wintry.
Ryou are driving on sand or gravel.
Ryou adopt a very sporty driving style (corner-
ing at high speeds or driving with high rates ofacceleration).
Ryou are towing a very heavy or large trailer.
Ryou are driving with a heavy load (in the vehi-cle or on the roof).
Restarting the tire pressure loss warn-
ing system
Restart the tire pressure loss warning system if
you have:
Rchanged the tire pressure
Rchanged the wheels or tires
Rmounted new wheels or tires
XBefore restarting, make sure that the tire
pressures are set properly on all four tires for
the respective operating conditions.
The recommended tire pressure can be found
on the Tire and Loading Information placard
on the B-pillar. Additionally, a tire pressure
table is attached to the fuel filler flap. The tire
pressure loss warning system can only give
reliable warnings if you have set the correct
tire pressure. If an incorrect tire pressure is
set, these incorrect values will be monitored.
XAlso observe the notes in the section on tire
pressures (Ypage 339).
XMake sure that the SmartKey is in position 2
in the ignition lock (Ypage 132).
XPress òon the steering wheel to call up
the menu list.
XPress 9or: on the steering wheel to
select the Servicemenu.
XConfirm by pressing aon the steering
wheel.
XPress 9or: to select Tire Pres‐sure.
XPressato confirm.
The Run Flat Indicator ActivePress'OK' to Restartmessage is shown in the
multifunction display.
If you wish to confirm the restart:
XPress the abutton.
The Tire Pressure Now OK?message is
shown on the multifunction display.
XPress 9or: to select Yes.
XPressato confirm.
The Run Flat Indicator Restartedmes-
sage is shown on the multifunction display.
After a teach-in period, the tire pressure loss
warning system will monitor the set tire pres-
sures of all four tires.
If you wish to cancel the restart:
XPress the %button.
or
XIf the Tire Pressure Now OK?message
appears, press 9or: to select Can‐
cel.
XPressato confirm.
The tire pressure values stored at the last
restart will continue to be monitored.
Tire pressure monitor
General notes
If a tire pressure monitor is installed, the vehi-
cle's wheels have sensors that monitor the tire
pressures in all four tires. The tire pressure mon-
itor warns you if the pressure drops in one or
more of the tires. The tire pressure monitor only
functions if the corresponding sensors are
installed in all wheels.
Information on tire pressures is displayed in the
multifunction display. After a few minutes of
driving, the current tire pressure of each tire is
shown in the Service
menu of the multifunction
display; see illustration (example).
Tire pressure343
Wheels and tires
Z

Mercedes-AMG
GLC 43 4MATIC
Wheelbase113.1 in (2873 mm)
Turning circle39.7 ft (12.10m)
Maximum roof load165 lb (75 kg)
Maximum trunk
load
All other models
Vehicle length183.3 in (4656 mm)
Vehicle width
including exterior
mirrors82.5 in (2096 mm)
Vehicle height65.5 in (1664 mm)
Wheelbase113.1 in (2873 mm)
Turning circle38.7 ft (11.80m)
Maximum roof load165 lb (75 kg)
Maximum trunk
load220 lb (100 kg)
Trailer tow hitch
Trailer loads
Permissible trailer load, braked (at a
minimum gradient-climbing capability
of 12% from a standstill)
Model
All models3501 lb (1588 kg)
Maximum drawbar noseweight
!Use a drawbar noseweight as close as pos-
sible to the maximum permissible nose-
weight. Do not use a noseweight of less than
50 kg, otherwise the trailer may come loose.
Note that the payload and the rear axle load
are reduced by the actual payload.
Towing a trailer is not possible with all models.
Further information (
Ypage 203).
The drawbar load reduces the permissible over-
all load and rear axle load. The drawbar load acts from above onto the ball
head on the trailer tow hitch.
The trailer drawbar noseweight is not included in
the towing weight.
ModelPermissible nose-
weight
All models280 lbs (127 kg)
The actual noseweight may not be higher than
the value which is given. The value can be found
on the trailer tow hitch or trailer identification
plates. The lowest weight applies.
The maximum permissible trailer drawbar nose-
weight is the maximum weight with which the
trailer drawbar can be loaded. The permissible
trailer drawbar noseweight is the limit for
Mercedes-Benz-approved trailer couplings.
Gross rear axle weight rating when
towing a trailer
Missing values were not available at time of
going to print.
ModelGross axle weight rating
GLC 300 d 4MATIC
Mercedes-AMG
GLC 43 4MATIC2822 lbs (1280 kg)
All other models2755 lbs (1250 kg)
Ball position of the ball coupling
Trailer tow hitch371
Technical data
Z