2017 MERCEDES-BENZ GLC SUV towing

Installing a child restraint system:
XMake sure you observe the child restraint
system manufacturer's installation instruc-
tions.
XPull the seat belt smoothly from the belt out-
let.
XEngage seat belt tongue in belt buckle.
Activating the special seat belt retractor:
XPull the seat belt out fully and let the inertia
reel retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The special seat belt
retractor is enabled.
XPush the child restraint system down so that
the seat belt is tight and does not loosen.
Removing the child restraint system and deac-
tivating the special seat belt retractor:
XMake sure you observe the child restraint
system manufacturer's installation instruc-
tions.
XPress the release button of the seat belt
buckle and guide the seat belt tongue back
towards the belt sash guide.
The special seat belt retractor is deactivated.
Child restraint system
The use of seat belts and infant and child
restraint systems is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
You can obtain further information about the
correct child restraint system from any author-
ized Mercedes-Benz Center.
GWARNING
If the child restraint system is installed incor-
rectly on a suitable seat, it cannot protect as
intended. The child cannot then be restrained
in the event of an accident, heavy braking or
sudden changes of direction. There is an
increased risk of injury, possibly even fatal.
Make sure that you observe the child restraint
system manufacturer's installation instruc-
tions and the notes on use. Please ensure,
that the base of the child restraint system is
always resting completely on the seat cush-
ion. Never place objects, e.g. cushions, under or behind the child restraint system. Only use
child restraint systems with the original cover
designed for them. Only replace damaged
covers with genuine covers.
GWARNING
If the child restraint system is installed incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik-
ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
You will find further information on stowing
objects, luggage and loads securely under
"Loading guidelines" (
Ypage 278).
GWARNING
Child restraint systems or their securing sys-
tems which have been damaged or subjected
to a load in an accident can no longer protect
as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There is an increased risk of injury, possibly even
fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the secur-
ing systems on the child restraint system
checked at a qualified specialist workshop,
before you install a child restraint system
again.
Securing systems for child restraint systems
include:
Rthe seat belt system
Rthe LATCH-type (ISOFIX) securing rings
RTop Tether anchorage points
If it is absolutely necessary to carry a child on
the front-passenger's seat, be sure to observe
60Children in the vehicle
Safety

PLUS is activated. Observe the information on
the HOLD function (Ypage 172) and on
DISTRONIC PLUS (Ypage 167).
Engaging reverse gear
!Only move the automatic transmission to
k when the vehicle is stationary.
XDepress the brake pedal.
XPush the DIRECT SELECT lever up past the
first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
(
Ypage 136).
Shifting to neutral
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position hork:
push the DIRECT SELECT lever up or down to
the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position korh, the automatic trans-
mission shifts to iautomatically. With the SmartKey:
if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts automatically to j .
If you want the automatic transmission to
remain in neutral i, e.g. when having the vehi-
cle cleaned in an automatic car wash with a
towing system:
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position
XIf the transmission is in position kori:
push the DIRECT SELECT lever down past the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display.
:Status symbol drive program
;Transmission position
=Gear
142Automatic transmission
Driving and parking

reduces load change reactions and is conducive
to a sporty driving style. The sound generated by
the double-clutch function depends on the drive
program selected.
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
XEase off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Gliding mode (Mercedes-AMG vehicles)
Gliding mode is characterized by the following:
RThe combustion engine is disconnected from
the drive train.
RThe engine speed corresponds to the idling
speed.
RThe multifunction display shows the status
icon:for the drive program's status icon.
In drive programs Eand C, you can deactivate
and activate gliding mode using the ECO button
(
Ypage 137).
Gliding mode can be activated under the follow-
ing conditions:
Rthe speed is within a suitable range.
Rthe course of the road is suitable, e.g. there
are no steep up or downhill gradients.
Ryou are no longer depressing the accelerator
pedal.
Gliding mode is deactivated under the following conditions:
Ryou depress the accelerator pedal.
Ryou depress the brake pedal.
Ryou use the DIRECT SELECT lever to switch
the transmission position (Ypage 141).
Ryou switch to drive program S+orS
(Ypage 139).
Ryou activate manual gearshifting
(Ypage 145).
Ryou leave the suitable speed range.
iIf you have selected the "Comfort" setting
for the drive (engine management) in drive
program I, you can also activate gliding mode.
You can find information about this in the Dig-
ital Operator's Manual.
Towing a trailer
XDrive in the middle of the engine speed range
on uphill gradients.
XManual shifting: depending on the uphill or
downhill gradient, shift into a gear
(
Ypage 145), in which the engine will run the
middle of the engine speed range.
This also applies if cruise control or
DISTRONIC PLUS is activated.
Drive programs
Drive program I (Individual)
In drive program Ithe following properties of the
drive program can be selected:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe availability of the ECO start/stop function
Rthe climate control:
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
iTo permanently select the gears in drive
program Iusing the steering wheel paddle
shifters, select the M(manual) setting for the
drive.
Drive program S+ (Sport Plus)
Drive program S+is characterized by the fol-
lowing:
Rthe vehicle exhibits particularly sporty driving
characteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
144Automatic transmission
Driving and parking

Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position j.
XWith the SmartKey:turn the SmartKey to
position uin the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (Ypage 133).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to key position 1. When the driver's
door is open, this corresponds to key position
u, "Key removed".
If you switch the engine off with the transmis-
sion in position korh the automatic trans-
mission shifts to iautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to jauto-
matically.
If you want the automatic transmission to
remain in neutral i, for example, when having
the vehicle cleaned in an automatic car wash
with a towing system:
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
The engine can be switched off in an emergency
while the vehicle is in motion by pressing and
holding the Start/Stop button for three sec-
onds. This function operates independently of
the ECO start/stop automatic engine switch-off
function.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
XIf this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
XShift the transmission to position j.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake performs a function
test at regular intervals while the engine is
Parking155
Driving and parking
Z

braking maneuvers. Do not use the cruise con-
trol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to positioni.
The outside temperature indicator is not
designed to serve as an ice-warning device and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving style and drive at a speed to
suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
For more information on driving with snow
chains, see (
Ypage 338).
For more information on driving with summer
tires, see (
Ypage 338).
Observe the notes in the "Winter operation" sec-
tion (
Ypage 338).
Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for inno-
vative driver assistance and safety systems
which enhance comfort and support the driver in
critical situations. With these intelligent co-ordi- nated systems Mercedes-Benz has set a mile-
stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one well
thought out system – for the safety of the vehi-
cle occupants and that of other road users.
Further information on driving safety systems
(
Ypage 64).
Cruise control
General notes
Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid exceeding the set speed. Change into a lower gear in good time on long and steep downhill
gradients. This is especially important if the
vehicle is laden or towing a trailer. By doing so,
you will make use of the braking effect of the
engine. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a steady
speed for a prolonged period. You can store any
road speed above 20 mph (30 km/h).
Important safety notes
Cruise control can neither reduce the risk of an
accident if you fail to adapt your driving style nor override the laws of physics. Cruise control can-
not take into account the road, traffic and
weather conditions. Cruise control is only an
aid. You are responsible for maintaining a safe
distance to the vehicle in front, for vehicle
speed, for braking in good time and for staying in
lane.
Do not use cruise control:
Rin road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
iThe speed indicated in the speedometer
may differ slightly from the speed stored.
Cruise control lever
:Activates or increases speed
;Activates or reduces speed
162Driving systems
Driving and parking

In such cases, apply the brakes yourself and
try to take evasive action.
!When DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes automat-
ically in certain situations.
To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
Rwhen towing the vehicle
Rin the car wash
DISTRONIC PLUS can neither reduce the risk of
an accident if you fail to adapt your driving style
nor override the laws of physics. DISTRONIC
PLUS cannot take account of road, weather and traffic conditions. DISTRONIC PLUS is only an
aid. You are responsible for maintaining a safe
distance to the vehicle in front, for vehicle
speed, for braking in good time and for staying in
lane.
Do not use DISTRONIC PLUS:
Rin road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rin poor visibility, e.g. due to fog, heavy rain or
snow
DISTRONIC PLUS may not detect narrow vehi-
cles driving in front, e.g. motorcycles, or vehi-
cles driving on a different line.
In particular, the detection of obstacles can be
impaired if:
Rthere is dirt on the sensors or anything else
covering the sensors
Rthere is snow or heavy rain
Rthere is interference by other radar sources
Rthere are strong radar reflections, for exam-
ple in parking garages
If DISTRONIC PLUS no longer detects a vehicle
in front, DISTRONIC PLUS may unexpectedly
accelerate the vehicle to the stored speed. This speed may:
Rbe too high if you are driving in a filter lane or
an exit lane
Rbe so high in the right lane that you pass vehi-cles driving on the left (left-hand drive coun-
tries)
Rbe so high in the left lane that you pass vehi-
cles driving on the right (in countries where
they drive on the left)
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever
:Activates or increases speed
;Activates or reduces speed
=Deactivates DISTRONIC PLUS
?Activates at the current speed/last stored
speed
ASets a specified minimum distance
When you activate DISTRONIC PLUS, the stored
speed appears in the multifunction display for
five seconds.
Speedometer with segments: when
DISTRONIC PLUS is activated, the segments
from the stored speed to the end of the scale or
to a permanently set speed limit light up.
Activating DISTRONIC PLUS
Activation conditions
To activate DISTRONIC PLUS, the following con-
ditions must be fulfilled:
Rthe engine must be started. It may take up to two minutes of driving before DISTRONIC
PLUS is ready for use.
Rthe electric parking brake must be released.
RESP®must be activated, but not intervening
at present.
Driving systems165
Driving and parking
Z

To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
Rwhen towing the vehicle
Rin the car wash
Deactivating the HOLD function (
Ypage 172).
Activation conditions
You can activate the HOLD function if all of the
following conditions are fulfilled:
Rthe vehicle is stationary.
Rthe engine is running or if it has been auto-
matically switched off by the ECO start/stop
function.
Rthe driver's door is closed or your seat belt is
fastened.
Rthe electric parking brake is released.
Rthe transmission is in position h,kori.
RDISTRONIC PLUS is deactivated.
Activating the HOLD function
XMake sure that the activation conditions are
met.
XDepress the brake pedal.
XQuickly depress the brake pedal further
until :appears in the multifunction display.
The HOLD function is activated. You can
release the brake pedal.
If depressing the brake pedal the first time does not activate the HOLD function, wait briefly and
then try again.
Deactivating the HOLD function
The HOLD function is deactivated automatically
if:
Ryou depress the accelerator and the trans-
mission is in position hork
Rthe transmission is in position j
Ryou depress the brake pedal again with a cer-
tain amount of pressure until display ë
disappears from the multifunction display
Ryou secure the vehicle using the electric park- ing brake
Ryou activate DISTRONIC PLUS
After a time, the electric parking brake secures
the vehicle and relieves the service brake.
When the HOLD function is activated, the trans-
mission is shifted automatically to position j
if:
Rthe driver's seat belt is not fastened and the
driver's door is open.
Rthe engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function.
The electric parking brake secures the vehicle
automatically if the HOLD function is activated
when the vehicle is stationary and:
Ra system malfunction occurs.
Rthe power supply is insufficient.
If a malfunction occurs, the transmission may
also be shifted to position jautomatically.
AIR BODY CONTROL
General notes
AIR BODY CONTROL is an air suspension system
with variable damping for improved driving com- fort. All-round level control ensures the best
possible suspension and constant ground clear-
ance, even with a laden vehicle. When you drive
fast, the vehicle is lowered automatically to
improve driving safety and to reduce fuel con-
sumption. There is also the option to manually
adjust the vehicle level. AIR BODY CONTROL
consists of level setting, level control and the
ADS Adaptive Damping System.
The vehicle level can be set using the DYNAMIC SELECT switch (
Ypage 139) or the level button
(Ypage 173). The setting always corresponds
to the last selected function.
172Driving systems
Driving and parking

Sport mode
The firmer setting of the suspension tuning in
Sport mode ensures even better contact with
the road. Select this mode when employing a
sporty driving style, e.g. on winding country
roads.
XPress button:.
Indicator lamp =lights up. You have selected
Sport mode.
The AMG Suspension System SPORT
mes-
sage appears on the multifunction display.
Sport + mode
The very firm setting of the suspension setting in
Sport + mode ensures the best possible contact
with the road. Select this mode only when driv-
ing on race circuits.
If indicator lamps ;and =are off:
XPress button :twice.
Indicator lamps ;and =light up. You have
selected Sport + mode.
The AMG
SuspensionSystemSPORT +mes-
sage appears on the multifunction display.
If indicator lamp =lights up:
XPress button :once.
Second indicator lamp ;lights up. You have
selected Sport + mode.
The AMG
SuspensionSystemSPORT +mes-
sage appears on the multifunction display.
Comfort mode
In Comfort mode, the driving characteristics of
your vehicle are more comfortable. Select this
mode if you favor a more comfortable driving
style, but also when driving fast on straight
roads, e.g. highways.
XPress button :repeatedly until indicator
lamps ;and =go out.
You have selected Comfort mode.
The AMG
SuspensionSystemCOMFORTmes-
sage appears on the multifunction display.
4MATIC (permanent four-wheel drive)
4MATIC ensures permanent drive for all four
wheels. Together with ESP®, it improves the
traction of your vehicle whenever a drive wheel
spins due to insufficient grip.
If you fail to adapt your driving style or if you are inattentive, 4MATIC can neither reduce the risk
of an accident nor override the laws of physics.
4MATIC does not take into account
Rthe road and weather conditions
Rthe traffic situation
4MATIC is only an aid. You are responsible for
the distance to the vehicle in front, for vehicle
speed, for braking in good time and for staying in
your lane.
If a drive wheel spins due to insufficient grip:
ROnly depress the accelerator pedal as far as
necessary when pulling away.
RAccelerate less when driving.
!Never tow the vehicle with one axle raised.
This may damage the transfer case. Damage
of this sort is not covered by the Mercedes-
Benz Limited Warranty. All wheels must
remain either on the ground or be fully raised.
Observe the instructions for towing the vehi-
cle with all wheels in full contact with the
ground.
iIn wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if you
use winter tires (M+S tires), with snow chains
if necessary.
PARKTRONIC
Important safety notes
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It monitors the area around
your vehicle using six sensors in the front
bumper and six sensors in the rear bumper.
PARKTRONIC indicates visually and audibly the
distance between your vehicle and an object.
Driving systems175
Driving and parking
Z