2017 MERCEDES-BENZ GLC Owners Manual

Tow-starting
Emergency engine starting ............ 333
Important safety notes .................. 330
Towing a trailer
Axle load, permissible .................... 371
Cleaning the trailer tow hitch ......... 316
Coupling up a trailer ...................... 204
Decoupling a trailer ....................... 206
Driving tips .................................... 203
ESP ®
(Electronic Stability Pro-
gram) ............................................... 73
Important safety notes .................. 202
Installing the ball coupling ............. 204
Lights display message .................. 239
Power supply ................................. 206
Pulling away with a trailer .............. 135
Removing the ball coupling ............ 206
Trailer loads ................................... 371
Towing away
Important safety guidelines ........... 330
Installing the towing eye ................ 331
Notes for 4MATIC vehicles ............ 333
Removing the towing eye ............... 332
Transporting the vehicle ................ 332
With both axles on the ground ....... 332
Towing eye ......................................... 320
Traffic reports
see also Digital Operator's Man-
ual .................................................. 268
Traffic Sign Assist
Display message ............................ 247
Function/notes ............................. 192
Important safety notes .................. 193
Instrument cluster display ............. 193
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 206
Trailer towing
Active Lane Keeping Assist ............ 202
Blind Spot Assist ............................ 195
Permissible trailer loads and
drawbar noseweights ..................... 206
Transfer case ..................................... 148
Transmission
Display message ............................ 253
see Automatic transmission Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehi cles) ............... 224
Tran
smission position display ......... 142
Transporting the vehicle .................. 332
Trim pieces (cleaning instruc-
tions) .................................................. 317
Trip computer (on-board com-
puter) .................................................. 213
Trip odometer
Calling up ....................................... 212
Resetting (on-board computer) ...... 214
Trunk
see Cargo compartment
Trunk load (maximum) ...................... 370
Turn signals
Display message ............................ 239
Replacing bulbs (front) ................... 117
Switching on/off ........................... 112
Two-way radio
Frequencies ................................... 362
Installation ..................................... 362
Transmission output (maximum) .... 362
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 84
From inside the vehicle (central
unlocking button) ............................. 83
USB devices
Connecting to the Media Inter-
face ............................................... 276
V
Vanity mirror (in the sun visor) ........ 291
Vehicle
Correct use ...................................... 31
Data acquisition ............................... 32
Display message ............................ 252
Electronics ..................................... 362
Equipment ....................................... 28
Individual settings .......................... 220
Limited Warranty ............................. 32
Loading .......................................... 346 Index 23

Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 360
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 154
Parking for a long period ................ 157
Pulling away ................................... 135
Raising ........................................... 357
Reporting problems ......................... 31
Securing from rolling away ............ 357
Technical data ............................... 362
Towing away .................................. 330
Transporting .................................. 332
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 370
Vehicle data
Dimensions .................................... 370
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 363
Vehicle level
AIR BODY CONTROL ...................... 173
Display message ............................ 244
Video
Operating the DVD ......................... 217
see also Digital Operator's Man-
ual .................................................. 268
VIN
Seat ............................................... 364
Type plate ...................................... 363
W
Warning and indicator lamps
ABS ................................................ 259
Air bags ......................................... 262
Brakes ........................................... 258
Coolant .......................................... 263
Distance warning ........................... 265
Engine diagnostics ......................... 263
ESP ®
.............................................. 259
ESP ®
OFF ....................................... 261
Fuel tank ........................................ 263 General notes ................................ 256
Overview .......................................... 36
Parking brake ................................ 262
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 263
Restraint system ............................ 262
Seat belt ........................................ 256
SPORT handling mode ................... 261
Steering ......................................... 267
Tire pressure monitor .................... 266
Warranty .............................................. 28
Washer fluid
Display message ............................ 254
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 268
Wheel and tire combinations
Tires ............................................... 360
Wheel bolt tightening torque ........... 360
Wheel chock ...................................... 357
Wheels
Changing a wheel .......................... 356
Checking ........................................ 336
Cleaning ......................................... 314
Important safety notes .................. 336
Information on driving .................... 336
Interchanging/changing ................ 356
Mounting a new wheel ................... 359
Mounting a wheel .......................... 357
Removing a wheel .......................... 359
Snow chains .................................. 338
Storing ........................................... 357
Tightening torque ........................... 360
Wheel size/tire size ....................... 360
Window curtain air bag
Display message ............................ 236
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 126
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 310
Important safety notes .................. 369
Windshield wipers
Problem (malfunction) ................... 12224
Index

Rear window wiper ........................ 12 0
Replacin g th e wiper blade s ............ 120
Switching on/off ........................... 119
Winter driving
Important safety notes .................. 338
Slippery road surfaces ................... 161
Snow chains .................................. 338
Winter operation
Radiator cover ............................... 307
Summer tires ................................. 338
Winter tires
M+S tires ....................................... 338
Wiper blades
Cleaning ......................................... 315
Important safety notes .................. 120
Replacing ....................................... 120
Replacing (rear window) ................ 121
Replacing (windshield) ................... 120
Without changing gears
Display message ............................ 253
Wooden trim (cleaning instruc-
tions) .................................................. 317
Workshop
see Qualified specialist workshop Index 25

Introduction The printe d Operator's Manual provide s infor-
mation about th e saf e operation of your vehicle.
The Digital Operator's Manual provide s compre-
hensiv e and specifically adapted information on
your vehicle's equipmen t and multimedia sys-
tem. You can call up th e Digital Operator's Man -
ual via th e multimedia system.
i You will no t incur any cost s when calling up
th e Digital Operator's Manual. The Digital
Operator's Manual works without connecting
to th e Internet .
Ther e are three ways to access th e topic s of th e
Digital Operator's Manual: R
Visua l search
The visual search allows you to explor e your
vehicl e "virtually". Starting from either th e
vehicl e exterio r vie w or interio r view, you can
access man y of th e differen t topic s covered
by th e Digital Operator's Manual. To access
th e vehicl e interio r section , select th e "Vehi-
cle interior" view. R
Keywor d search
The keyword search allows you to search for a
keyword by enterin g characters.R
Content s
You can select individual section s in th e con-
tents.
i The Digital Operator's Manual is deactiva-
te d for safet y reason s while driving .
Operation
Calling up the Digital Operator's Man-
ual X
Press th e

Protecting the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating conditions of your vehicle R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
starting the engine. R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts ( Y
page 363).
Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle. Service and vehicle operation
Warranty The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions: R
New Vehicle Limited Warranty R
Emission System Warranty R
Emission Performance Warranty R
California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the substantial defect or malfunction can
result in death or serious injuries for the28
Service and vehicle operation
Introduction

vehicle occupants while driving and this
defect has already been repaired at least
twice and Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or malfunction, though less seri-
ous than (1) above, has already been
repaired at least four times and Mercedes-
Benz has been informed in writing of the
necessity of a repair.
(3) the vehicle cannot be used for longer than
30 calendar days because of repair work
resulting from this or other substantial
defects or malfunctions.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
3 Mercedes Drive
Montvale, NJ 07645-0350
Maintenance Always bring the Maintenance Booklet with you
when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf.
Roadside Assistance The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100(Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet.
Change of address or change of own-
ership
In the event of a change of address, please send
us the "Notification of Address Change" in the Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada When you are abroad with your vehicle, observe
the following points: R
Service facilities or replacement parts may
not be readily available. R
Lead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter. R
The fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9Service and vehicle operation 29
Introduction Z

Sports Utility Vehicle
G WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe
or fatal injury.
In a rollover crash, an unbelted person is signif-
icantly more likely to die than a person wearing
a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
G WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
! There is a risk of damage to the vehicle if: R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road R
you drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road R
a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declaration of conformity for wireless
vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is30
Operating safety
Introduction