2017 MERCEDES-BENZ GLA SUV climate control

Problems with the auxiliary heating/ventilation
Problem
Possible causes/consequences and
M
MSolutions FAIL¨ The signal transmission between the transmitter and the vehicle is
faulty.
X
Change your position in relation to the vehicle, moving closer if
necessary.
X Make another attempt to switch the auxiliary heating/ventilation on
or off using the remote control. FAIL The auxiliary heating cannot be switched on or has switched itself off.
The starter battery is not sufficiently charged.
X Charge the starter battery.
X Make another attempt to switch on the auxiliary heating/ventilation
using the remote control. The auxiliary heating cannot be switched on or has switched itself off.
The fuel tank content is below the reserve fuel level.
X Refuel at the nearest filling station.
X Make another attempt to switch on the auxiliary heating using the
remote control. The auxiliary heating/ventilation cannot be switched on or has
switched itself off.
The auxiliary heating/ventilation is malfunctioning.
X Have the auxiliary heating/ventilation checked at a qualified spe-
cialist workshop. Air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior. In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windscreen and
the bonnet free of blockages, such as ice,
snow or leaves
R never cover the vents or ventilation grilles in
the vehicle interior
i Optimal climate control function is achieved
by opening the air vents fully and setting the
adjusters to the middle position. Air vents
141Climate control Z

Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 325).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to excessively high thermal load.
X Allow the starter motor to cool down for approximately two minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a petrol
engine:
The engine is not running
smoothly and is misfir-
ing. The engine electronics or a mechanical component of the engine
management system is malfunctioning.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. The coolant temperature
display is showing more
than 120 †. The coolant warning lamp may also
be on and a warning tone
may sound. The coolant level is too low. The coolant is too hot and the engine is not
being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 305). Observe the warning notes
as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty. The
coolant is too hot and the engine is not being cooled sufficiently.
X If the coolant temperature is below 120 †, you can continue driving
to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-start traffic. DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles)
Use the DYNAMIC SELECT button to change the drive program. Depending on the drive program
selected, the following vehicle characteristics
will change:
R the drive (engine and transmission manage-
ment)
R the suspension (vehicles with adjustable
damping)
R the steering R
the availability of the ECO start/stop function
R the climate control
If the ignition is switched off for less than four
hours, the previously selected drive program is
activated when the engine is next started. If the ignition is switched off for more than four hours,
drive program Cis activated when the engine is
next started. DYNAMIC SELECT button (all vehicles except Mercedes-AMG vehicles)
151Driving and parking Z

Gearshift recommendation
The gearshift recommendation assists you in
adopting a fuel-efficient driving style. The rec-
ommended gear is shown on the multifunction
display.
X Shift gear according to gearshift recommen-
dation :when shown in the multifunction
display of the instrument cluster. Drive programs
Drive program C (Comfort) Drive program
Cis characterised by the follow-
ing:
R the vehicle exhibits comfortable, economical
driving characteristics.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
Drive program S (Sport) Drive program
Sis characterised by the follow-
ing:
R sporty engine settings.
Drive program I (Individual) In drive program
I, the following properties of
the drive program can be selected:
R the drive (engine and transmission manage-
ment)
R the suspension (vehicles with adjustable
damping)
R the steering
R the availability of the ECO start/stop function
R the climate control
Information on configuring drive program Iwith
the multimedia system can be found in the Dig-
ital Owner's Manual. Offroad drive program The
Offroad drive program is characterised by
the following:
R the vehicle exhibits optimised driving charac-
teristics for easily negotiable off-road terrain.
Drive program E (Economy) Drive program
Eis characterised by the follow-
ing:
R the vehicle exhibits particularly economical
driving characteristics.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R the performance of the air-conditioning and
heating systems is reduced. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake. 154
Automatic transmissionDriving and parking

For further information on kickdown in manual
drive program M(Y page 163).
Gliding mode (diesel engines only) Gliding mode is characterised by the following:
R the combustion engine is disconnected from
the drive train
R the engine is running at idling speed
R the gear indicated after the transmission
position hdisappears in the multifunction
display (Y page 157)
Gliding mode can be activated and transmission
position hshown in green under the following
conditions:
R you select the "ECO" setting for the drive sys-
tem within the Individualdrive program. You
can find information about this in the Digital
Owner's Manual
R the speed is within a suitable range
R the type of road is suitable, e.g. no steep uphill
or downhill gradients
R the distance to the vehicle in front is sufficient
R you are no longer depressing the accelerator
pedal
Gliding mode is deactivated under the following
conditions:
R you depress the accelerator pedal
R you depress the brake pedal
R you use the DIRECT SELECT lever to switch
the transmission position (Y page 155)
R you use the DYNAMIC SELECT controller to
change the drive program (Y page 152)
R you activate manual gearshifting
(Y page 161)
R the distance to the vehicle in front is too short
R you leave the suitable speed range
Towing a trailer Not all models can tow a trailer. For further
information, see (Y page 213).
X Drive in the middle of the engine speed range
on uphill gradients.
X Depending on the uphill or downhill gradient,
select a lower gear (Y page 171), even if
cruise control, Distance Pilot DISTRONIC or
the speed limiter are activated. Drive programs
All vehicles (except Mercedes-AMG
vehicles) Drive program C (Comfort)
Drive program Cis characterised by the follow-
ing:
R the vehicle exhibits comfortable, economical
driving characteristics.
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Drive program S (Sport) Drive program Sis characterised by the follow-
ing:
R sporty engine settings.
R the automatic transmission shifts up later.
Fuel consumption may be higher as a result of
the later automatic transmission shift points.
Drive program I (Individual)
In drive program I, the following properties of
the drive program can be selected:
R the drive (engine and transmission manage-
ment)
R the suspension (vehicles with adjustable
damping)
R the steering
R the availability of the ECO start/stop function
R the climate control
Information on configuring drive program Iwith
the multimedia system can be found in the Dig-
ital Owner's Manual.
i To permanently shift the gears manually in
drive program Iusing the steering wheel gear-
shift paddles, select the M(Manual) setting
for the drive. Automatic transmission
159Driving and parking Z

Adding favourites
Adding predefined favourites
X Press the gbutton.
X COMAND Online: slide6the controller.
X Audio 20: slide5or6 the controller.
The menu bar is displayed.
X Select Reassign
Reassign.
The categories are displayed.
X Select a category.
The favourites are displayed.
X Select a favourite.
X COMAND Online: to add the favourite to the
desired position, turn and press the control-
ler.
X Audio 20: to add the favourite to the desired
position, turn, slide 5or6 and press the
controller.
If a favourite has already been added at this
position, it will be overwritten.
Adding your own favourites You can add climate control as a favourite, for
example.
X Select Vehicle
VehicleQClimate control Climate control.
X Press and hold the gbutton until the
favourites are displayed.
X Add a favourite to the desired position.
If a favourite has already been added at this
position, it will be overwritten. Navigation mode
Important safety notes G
WARNING
If you operate information and communica-
tion equipment integrated in the vehicle when driving, you could be distracted from the traf-
fic situation. This could also cause you to lose control of the vehicle. There is a risk of an
accident.
Only operate this equipment when the traffic
situation permits. If you cannot be sure of this,
stop the vehicle paying attention to road and
traffic conditions and operate the equipment
with the vehicle stationary. You must observe the legal requirements for the
country in which you are currently driving when operating the navigation system.
General notes Correct functioning of the navigation system
depends, amongst other things, on GPS recep-
tion. In certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
multi-storey car parks.
Audio 20 is equipped with Garmin ®
MAP PILOT
(see the manufacturer's operating instructions).
The Garmin ®
MAP PILOT operating instructions
are stored on the SD card as a PDF file. The SD card box contains a quick guide.
The following descriptions apply to navigation
with COMAND Online. Further information can
be found in the Digital Owner's Manual.
Selecting a route type and route options Multimedia system:
X Select Navi
NaviQNavigation Navigation.
The map displays the current vehicle position.
X Slide 6the controller.
X Select Options
OptionsQRoute settings Route settings.
Notes for route types:
R Eco route Eco route
R Dynamic route
Dynamic route
Traffic reports on the route for the route guid-
ance are taken into account (not available in
all countries).
R Dynamic route only after request Dynamic route only after request
You can decide whether or not current traffic
reports should be included in the route cal-
culation (not available in all countries).
R Calculate alternative routes Calculate alternative routes
Different routes are being calculated. In order
to do so, instead of Start Start, select the menu
item Continue
Continue.
X To avoid/use route options: selectAvoid
Avoid
options
options.
X Select a route option.
Notes for route options:
R Use toll roads
Use toll roads Operating system
279Multimedia system Z

Example: vehicle identification plate (Kuwait)
: Vehicle manufacturer
; Place of manufacture
= Date of manufacture
? Vehicle model
A VIN
i The data shown on the vehicle identification
plate are sample data. The data are different
for every vehicle and may differ from the data shown here. You can find the data applicable
to your vehicle on the vehicle's identification
plate. Vehicle identification number (VIN)
X
Slide the right-hand front seat to its rearmost
position.
X Fold floor covering :upwards.
VIN ;can be seen.
The VIN can also be found on the vehicle iden-
tification plate (Y page 351).
For certain countries only: the VIN can also be
found on the lower edge of the windscreen. Engine number
The engine number is stamped into the crank-
case. You can obtain further information from
any qualified specialist workshop. Service products and capacities
Important safety notes
G
WARNING
Service product can be poisonous and haz-
ardous to health. There is a risk of injury.
Observe the instructions on the respective
original container when using, storing and dis- posing off service products. Always store ser-
vice products in the sealed original container. Always keep service products out of the reach
of children. H
Environmental note
Dispose of service products in an environ-
mentally-responsible manner.
Service products include the following:
R fuels
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windscreen washer fluid
R climate control system refrigerant
Components and service products must be
matched. Use only products recommended by
Mercedes-Benz. Damage caused by the use of
products that have not been recommended is
not covered by the Mercedes-Benz warranty or
goodwill gestures. They are listed in this
Mercedes-Benz Owner's Manual in the appro-
priate section.
You can identify service products approved by
Mercedes-Benz by the following inscriptions on the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g. MB 229.5). They have not necessarily been
approved by Mercedes-Benz. 352
Service products and capacitiesTechnical data

!
Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol
R paraffin
R kerosene
Do not mix such fuels with diesel fuel and do
not use any special additives. Otherwise,
engine damage may occur.
! Vehicles with diesel particle filters:
in
countries outside the EU, only use low sulphur
Euro diesel with a sulphur content of under
50 ppm. Otherwise, the emission control sys- tem could be damaged.
! Vehicles without a diesel particle filter:
in countries where only diesel fuel with a high sulphur content is available, you will need to
carry out your vehicle's oil change at shorter
intervals. More information about the interval for oil change can be obtained from any quali-
fied specialist workshop.
Usually you will find information about the fuel
grade on the pump. If you cannot find the label
on the petrol pump, ask the filling station staff.
Information on refuelling (Y page 164).
Low outside temperatures In winter months, diesel fuel with an improved
cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc-
tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifica-
tions outlined in EN 590. At unusually low out-
side temperatures, it is possible that the flow
characteristics of the diesel fuel could be insuf- ficient. Accordingly, diesel fuel from warmer
areas may not be suitable for operation in colder
climatic conditions.
i Further information on country-specific fuel
properties and fuel types with low-tempera-
ture resistance can be obtained from oil com-
panies, e.g. at filling stations. Engine oil
General notes When handling engine oil, observe the important
safety notes on service products (Y page 352).
The quality of the engine oil is decisive for the
function and service life of an engine. After
extensive tests, Mercedes-Benz approves
engine oils that correspond to the current tech-
nical standard.
Therefore, only Mercedes-Benz-approved
engine oils may be used in Mercedes-Benz
engines.
Further information on tested and approved
engine oils can be obtained from any Mercedes-
Benz Service Centre. Mercedes-Benz recom-
mends that you have the engine oil change car- ried out at a qualified specialist workshop.
Mercedes-Benz approval is indicated on the oil
container by the inscription "MB-Freigabe" or
"MB-Approval" and the corresponding designa-
tion, e.g. MB-Freigabe or MB-Approval 229.51.
You can call up an overview of approved engine
oils on the Internet at
http://bevo.mercedes-benz.com by entering
the designation, e.g. 229.5.
The table shows which engine oils have been
approved for your vehicle.
Missing values were not available at the time of going to print.
Petrol engines: for certain countries, different
engine oils can be used, provided that the main-
tenance intervals are reduced. For more infor-
mation, please contact a qualified specialist
workshop. Petrol engines MB-Freigabe or
MB-Approval All models
229.5Service products and capacities
355Technical data Z