2017 MERCEDES-BENZ GLA SUV fuel

Problems with the auxiliary heating/ventilation
Problem
Possible causes/consequences and
M
MSolutions FAIL¨ The signal transmission between the transmitter and the vehicle is
faulty.
X
Change your position in relation to the vehicle, moving closer if
necessary.
X Make another attempt to switch the auxiliary heating/ventilation on
or off using the remote control. FAIL The auxiliary heating cannot be switched on or has switched itself off.
The starter battery is not sufficiently charged.
X Charge the starter battery.
X Make another attempt to switch on the auxiliary heating/ventilation
using the remote control. The auxiliary heating cannot be switched on or has switched itself off.
The fuel tank content is below the reserve fuel level.
X Refuel at the nearest filling station.
X Make another attempt to switch on the auxiliary heating using the
remote control. The auxiliary heating/ventilation cannot be switched on or has
switched itself off.
The auxiliary heating/ventilation is malfunctioning.
X Have the auxiliary heating/ventilation checked at a qualified spe-
cialist workshop. Air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior. In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windscreen and
the bonnet free of blockages, such as ice,
snow or leaves
R never cover the vents or ventilation grilles in
the vehicle interior
i Optimal climate control function is achieved
by opening the air vents fully and setting the
adjusters to the middle position. Air vents
141Climate control Z

Hill start assist is not active if:
R you are pulling away on a level road or a
downhill gradient
R the transmission is in position ion vehicles
with automatic transmission
R the electric parking brake is applied
R ESP ®
is malfunctioning
Further information on holding the vehicle sta-
tionary on uphill gradients (Y page 158).ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
When the vehicle pulls away again, the engine
starts automatically. The ECO start/stop func-
tion thereby helps you to reduce the fuel con-
sumption and emissions of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes :
ECO start/stop display
The ECO start/stop function is switched on
whenever you start the engine using the key or
the Start/Stop button.
If the è ECO symbol is shown on the multi-
function display, the ECO start/stop function switches the engine off automatically if the vehi-
cle stops moving.
If the ECO start/stop function has been man-
ually switched off (Y page 149)or a malfunction
has caused the system to be switched off, the
è orç ECO symbol is not displayed.
Mercedes-AMG vehicles: the ECO start/stop
function is available only in drive program C.
Automatic engine switch-off General notes
The ECO start/stop function is operational and
the è ECO symbol is displayed on the mul-
tifunction display if:
R the indicator lamp in the ECO button is lit
green
R the off-road program is deactivated (vehicles
with automatic transmission)
R the outside temperature is within the range
that is suitable for the system
R the engine is at normal operating temperature
R the set temperature for the vehicle interior
has been reached
R the battery is sufficiently charged
R the system does not detect moisture on the
windscreen when the air-conditioning system
is switched on
R the bonnet is closed
R the driver's door is closed and the driver's
seat belt is fastened
If all conditions for automatic engine switch-off
are not fulfilled, the çECO symbol is shown.
All the vehicle's systems remain active when the engine is switched off automatically.
The engine can be switched off automatically a
maximum of four times (initial stop, then three
subsequent stops) in succession. The çECO
symbol is shown on the multifunction display
after the engine has been started automatically
for the fourth time. When the èECO symbol
is shown on the multifunction display, automatic engine switch-off is possible again. 148
DrivingDriving and parking

tion display. If this is the case, the ECO start/
stop function is not available.
If indicator lamp ;is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will then
not be switched off automatically when the vehi- cle stops. AMG performance exhaust system
(Mercedes-AMG vehicles)
You can choose between different AMG Per-
formance exhaust system volumes using the
position of the exhaust flap.
If the ignition is switched off for less than four
hours, the previously selected setting is activa-
ted when the engine is next started. If the igni-
tion is switched off for more than four hours, the quietest setting is activated when the engine is
next started. Setting the volume:
X Press button :.
If you select the loudest setting, indicator
lamp ;lights up. Problems with the engine
Problem
Possible causes/consequences and
M MSolutions The engine does not
start. The HOLD function or Distance Pilot DISTRONIC is activated.
X Deactivate the HOLD function (Y page 187) or Distance Pilot
DISTRONIC (Y page 184).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
The engine electronics are malfunctioning
R The fuel supply is malfunctioning
Before attempting to restart the engine:
X Turn the key back to position gin the ignition lock.
or X Press the Start/Stop button repeatedly until all indicator lamps on
the instrument cluster go out.
X Try to start the engine again. Avoid excessively long and frequent
attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X Refuel the vehicle. 150
DrivingDriving an
d parking

Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 325).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to excessively high thermal load.
X Allow the starter motor to cool down for approximately two minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a petrol
engine:
The engine is not running
smoothly and is misfir-
ing. The engine electronics or a mechanical component of the engine
management system is malfunctioning.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. The coolant temperature
display is showing more
than 120 †. The coolant warning lamp may also
be on and a warning tone
may sound. The coolant level is too low. The coolant is too hot and the engine is not
being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 305). Observe the warning notes
as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty. The
coolant is too hot and the engine is not being cooled sufficiently.
X If the coolant temperature is below 120 †, you can continue driving
to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-start traffic. DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles)
Use the DYNAMIC SELECT button to change the drive program. Depending on the drive program
selected, the following vehicle characteristics
will change:
R the drive (engine and transmission manage-
ment)
R the suspension (vehicles with adjustable
damping)
R the steering R
the availability of the ECO start/stop function
R the climate control
If the ignition is switched off for less than four
hours, the previously selected drive program is
activated when the engine is next started. If the ignition is switched off for more than four hours,
drive program Cis activated when the engine is
next started. DYNAMIC SELECT button (all vehicles except Mercedes-AMG vehicles)
151Driving and parking Z

X
Press DYNAMIC SELECT controller :as
many times as necessary until the desired
drive program is selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out and the status icon of the
selected drive program appears.
In addition, the current drive program settings are shown briefly on the multimedia system
display.
i For a few countries, the ECO start/stop
function is deactivated at the factory due to
the quality of the available fuel. In this case,
the ECO start/stop function is not available in
any drive program, regardless of what is
shown on the multimedia system display.
Available drive programs: C
Comfort Comfortable and economi-
cal driving characteristics
S
Sport Sporty driving characteris-
tics
I
Individual Individual settings
Off-road
Optimal driving characteris-
tics for easily negotiable off-
road terrain E
Economy Particularly economical
driving characteristics
Additional information on drive programs
(Y page 159).
You can also shift gears yourself using the steer- ing wheel gearshift paddles. Further information
on manual gearshifting (Y page 161). DYNAMIC SELECT controller
(Mercedes-AMG vehicles)
Use the DYNAMIC SELECT controller to change the drive program. Depending on the drive pro-
gram selected, the following vehicle character-
istics will change:
R the drive
R the transmission management
R ESP ®
R the suspension (vehicles with AMG RIDE
CONTROL)
R the availability of the ECO start/stop function
R the availability of gliding mode
If the ignition is switched off for less than four
hours, the previously selected drive program is
activated when the engine is next started. If the
ignition is switched off for more than four hours, drive program Cis activated when the engine is
next started. X
Turn DYNAMIC SELECT controller :as many
times as necessary until the desired drive
program is selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out and the status icon of the
selected drive program appears.
The drive program indicator on DYNAMIC
SELECT controller :lights up in red.
Available drive programs: I
Individual Individual settings
C
Comfort Comfort-orientated, engine
and transmission settings
optimised for economy S
Sport Sporty engine and trans-
mission settings152
DYNAMIC SELECT controller (Mercedes-AMG vehicles)Driving and parking

Gearshift recommendation
The gearshift recommendation assists you in
adopting a fuel-efficient driving style. The rec-
ommended gear is shown on the multifunction
display.
X Shift gear according to gearshift recommen-
dation :when shown in the multifunction
display of the instrument cluster. Drive programs
Drive program C (Comfort) Drive program
Cis characterised by the follow-
ing:
R the vehicle exhibits comfortable, economical
driving characteristics.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
Drive program S (Sport) Drive program
Sis characterised by the follow-
ing:
R sporty engine settings.
Drive program I (Individual) In drive program
I, the following properties of
the drive program can be selected:
R the drive (engine and transmission manage-
ment)
R the suspension (vehicles with adjustable
damping)
R the steering
R the availability of the ECO start/stop function
R the climate control
Information on configuring drive program Iwith
the multimedia system can be found in the Dig-
ital Owner's Manual. Offroad drive program The
Offroad drive program is characterised by
the following:
R the vehicle exhibits optimised driving charac-
teristics for easily negotiable off-road terrain.
Drive program E (Economy) Drive program
Eis characterised by the follow-
ing:
R the vehicle exhibits particularly economical
driving characteristics.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R the performance of the air-conditioning and
heating systems is reduced. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake. 154
Automatic transmissionDriving and parking

For further information on kickdown in manual
drive program M(Y page 163).
Gliding mode (diesel engines only) Gliding mode is characterised by the following:
R the combustion engine is disconnected from
the drive train
R the engine is running at idling speed
R the gear indicated after the transmission
position hdisappears in the multifunction
display (Y page 157)
Gliding mode can be activated and transmission
position hshown in green under the following
conditions:
R you select the "ECO" setting for the drive sys-
tem within the Individualdrive program. You
can find information about this in the Digital
Owner's Manual
R the speed is within a suitable range
R the type of road is suitable, e.g. no steep uphill
or downhill gradients
R the distance to the vehicle in front is sufficient
R you are no longer depressing the accelerator
pedal
Gliding mode is deactivated under the following
conditions:
R you depress the accelerator pedal
R you depress the brake pedal
R you use the DIRECT SELECT lever to switch
the transmission position (Y page 155)
R you use the DYNAMIC SELECT controller to
change the drive program (Y page 152)
R you activate manual gearshifting
(Y page 161)
R the distance to the vehicle in front is too short
R you leave the suitable speed range
Towing a trailer Not all models can tow a trailer. For further
information, see (Y page 213).
X Drive in the middle of the engine speed range
on uphill gradients.
X Depending on the uphill or downhill gradient,
select a lower gear (Y page 171), even if
cruise control, Distance Pilot DISTRONIC or
the speed limiter are activated. Drive programs
All vehicles (except Mercedes-AMG
vehicles) Drive program C (Comfort)
Drive program Cis characterised by the follow-
ing:
R the vehicle exhibits comfortable, economical
driving characteristics.
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Drive program S (Sport) Drive program Sis characterised by the follow-
ing:
R sporty engine settings.
R the automatic transmission shifts up later.
Fuel consumption may be higher as a result of
the later automatic transmission shift points.
Drive program I (Individual)
In drive program I, the following properties of
the drive program can be selected:
R the drive (engine and transmission manage-
ment)
R the suspension (vehicles with adjustable
damping)
R the steering
R the availability of the ECO start/stop function
R the climate control
Information on configuring drive program Iwith
the multimedia system can be found in the Dig-
ital Owner's Manual.
i To permanently shift the gears manually in
drive program Iusing the steering wheel gear-
shift paddles, select the M(Manual) setting
for the drive. Automatic transmission
159Driving and parking Z

Offroad drive program
The Offroad drive program is characterised by
the following:
R the vehicle exhibits optimised driving charac-
teristics for easily negotiable off-road terrain.
Drive program E (Economy)
Drive program Eis characterised by the follow-
ing:
R comfort-oriented engine settings.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R the automatic transmission shifts up sooner.
This results in the vehicle being driven at
lower engine speeds and the wheels being
less likely to spin.
R gliding mode is activated automatically when
engine-internal conditions are fulfilled and
the accelerator is not depressed. At the same
time the transmission’s clutch opens and the
vehicle rolls freely using its kinetic energy. As a result great distances can be completed
without the engine brake and fuel consump-
tion reduced.
i The availability of gliding mode depends on
various factors, including the following:
R the engine and transmission temperature
R the downhill gradient
R the vehicle speed
R performing regular adaptation functions
When you depress the brake pedal, gliding
mode is deactivated, depending on pedal
pressure.
When you activate cruise control or Distance Pilot DISTRONIC, gliding mode is not availa-
ble.
Mercedes-AMG vehicles Drive program I (Individual)
In drive program I, the following properties of
the drive program can be selected:
R the drive (engine management)
R the transmission management R
the suspension (vehicles with AMG RIDE
CONTROL)
R ESP ®
Information on configuring drive program Iwith
the multimedia system can be found in the Dig-
ital Owner's Manual.
Drive program C (Comfort)Drive program Cis characterised by the follow-
ing:
R the vehicle exhibits comfortable, economical
driving characteristics.
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
R gliding mode is available.
R the ECO start/stop function is available.
Drive program S (Sport) Drive program Sis characterised by the follow-
ing:
R the vehicle exhibits sporty driving character-
istics.
R the automatic transmission shifts up later.
Fuel consumption may be higher as a result of
the later automatic transmission shift points.
R the suspension exhibits stiff springing and
damping settings (vehicles with AIR RIDE
CONTROL).
R gliding mode is not available.
R the ECO start/stop function is not available.
Drive program S+ (Sport Plus)
Drive program S+is characterised by the fol-
lowing:
R the vehicle exhibits particularly sporty driving
characteristics.
R the automatic transmission shifts up later.
R fuel consumption may be higher as a result of
the later automatic transmission shift points.
R the suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIR RIDE CONTROL). 160
Automatic transmissionDriving and parking