2017 MERCEDES-BENZ G-Class service

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in amanner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditionsofy our vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Rar egularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
startin gthe engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain asafe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to
dispose of materials, first try to regenerate or re-
use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also suppliesr econditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrumentc luster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunction sinsafety-relevant
Genuine Mercedes-Benz parts23
Introduction
Z

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equalqual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed,m anufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
as upply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 275).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual.C ountry-spe-
cific differences are possible.B ear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicleo peration
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installedp arts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut,M aine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcementl aws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for areplace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or arefund of the
purchase price or lease price, if after areason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
ar easonable number of repair attempts is pre-
sumed for aretail buyerorl essee if one or more
of the following occurs:
(1) the substantial defect or malfunction can result in death or serious injuries for the
24Service and vehicleo peration
Introduction

vehicleoccupants while driving and this
defect has already been repaired at least
twice and Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or malfunction, though less seri- ous than (1) above, has already been
repaired at least four times and Mercedes-
Benz has been informed in writing of the
necessity of arepair.
(3) the vehiclec annot be used for longer than
30 calendar day sbecause of repair work
resulting from this or other substantial
defects or malfunctions.
Please send you rwritten notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
3M ercedesD rive
Montvale ,NJ07645-0350
Maintenance
Always bring the Maintenance Booklet with you
when taking the vehicletoana uthorized
Mercedes-Benz Center. Yourc ustomer service
advisor wil lenter every service into you rMain-
tenance Booklet on you rbehalf.
Roadside Assistance
The Mercedes-Benz RoadsideA ssistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free RoadsideA ssis-
tance Hotline are answered by our agents 24
hours aday,3 65 day sayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100(Canada)
For additiona linformation, refer to the
Mercedes-Benz RoadsideA ssistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You willf ind both in the vehicled ocu-
ment wallet.
Changeofa ddress or changeofo wn-
ership
In the event of achange of address, please send
us the "Notification of Address Change" in the Service and Warranty Booklet or simplyc
all the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada )at
1-800-387-0100 .This wil lassist us in contact-
ing you in atimely manner should the need arise.
If you sell you rMercedes, please leave all liter-
ature in the vehiclesot hat it is available to the
next owner.
If you have purchased aused car, please send us
the "Notification of Used Ca rPurchase" in the
Service and Warranty Booklet or simplyc all the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada )at1 -800-387-0100.
Vehicle operation outside the USA
and Canada
When you are abroad with you rvehicle, observe
the following points:
RService facilities or replacement parts may
not be readily available.
RLead-free fuel for vehicles with acatalytic
converter may not be available. Leaded fuel
can caus edamage to the catalytic converter.
RThe fuel may have aconsiderably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz modelsa re available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One MercedesD rive
Montvale ,NJ07645-0350
In Canada
Mercedes-Benz Canada ,Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Servicea nd vehicleo peration25
Introduction
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SportsUtility Vehicle
GWARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is arisk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have asignificantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe
or fatal injury.
In ar ollover crash, an unbelted person is signif-
icantly more likely to die than aperson wearing
as eat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunction sor
system failures. There is arisk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at aqualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is arisk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly.I n
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at aqualified
specialist workshop.
!There is arisk of damage to the vehicle if:
Rthe vehicle becomes stuck ,e.g. on ahigh
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb, aspeed bump or apothole in the road
Rah eavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at aqualified spe-
cialist workshop. If on continuing your jour-
ney you notic ethat driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult aqualified spe-
cialist workshop.
Declaration of conformity for wireless
vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
26Operating safety
Introduction

subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada:"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to adiagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As aresult, the
operating safety of the vehicle could be affec-
ted. There is arisk of an accident.
Only connect equipment to adiagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is arisk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge. Connectinge
quipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop
An authorized Mercedes-Benz Center is aquali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
Rthe safety notes in this manual
Rtechnical data for the vehicle
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motor vehicles
Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has adefect
which could cause acrash or could cause injury
or death, you should immediately inform the
Operating safety27
Introduction
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National HighwayTraffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similarc omplaints, it may
open an investigation, and if it finds that asafety
defect exists in agroup of vehicles, it may order
ar ecall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you ,you rd ealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153) ;gotohttp://
www.safercar.gov;orw rite to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operationofy ourvehicle as well as
aboutp ossible vehicle damage. Damage to
you rvehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codesf or rescue cards
The QR codes are secured in the fuel fillerf lap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res- cue card for you rvehicle. The current rescue
card contains the most important information
abouty ourv ehicle in acompact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage
Aw ide range of electronic components in your
vehicle contain data memories. These data memories temporarilyorp
erma-
nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-
ments the state of acomponent, amodule, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluidl evels
Rthe vehicle's status messagesa nd those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
speciald riving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusivelyt echnical nature
and can be used to:
Rassist in recognizing and rectifying malfunc-
tions and defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When you rvehicle is serviced, technical infor-
mation can be read from the event data memory and malfunction data memory.
Services include, for example:
Rrepairs ervices
Rservice processes
Rwarranties
Rquality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using speciald iagnostic testers. More detailed infor-
mation is obtained from it, if required.
After amalfunction has been rectified, the infor-
mation is deleted from the malfunction memory or is continually overwritten.
When operating the vehicle, situations are con-
ceivableinw hich this technical data, in connec-
28Data stored in the vehicle
Introduction

Assistance Center. Thisisdonee ither by text
message or data connection.
The emergency cal lsystem send sthe mes-
sage or data provided that:
Ryo uh aves ubscribed to the mbrace service.
Rthe mbrace service hasb eena ctivated
properly.
Rthe necessary mobil ephone network is
available.
62Protectiona gainsttheft
Safety

the Xenon bulb and touch the electrical con-
tacts.There is ariskoff atal injury.
Never touch the parts or the electrical con-
tacts of the Xenon bulb .Alway shavew orko n
the Xenon bulb scarrie doutataq uali fied spe-
cialist workshop.
GWARNING
Bulbs ,lam ps and connectors can ge tveryh ot
when operating .Ifyouchange abulb, you
could burn yourself on these components.
There is ariskofi njury.
Allow these components to coo ldow nb efore
changing abulb.
Do not us eabulbifith asbeen dropped or if its
glas stub eh asbeen scratched.
The bulb maye xplode if:
Ryout ouch it
Rit is hot
Ryoud ropi t
Ryous cratch it
Use bulb sonlyinc losedl amps thath aveb een
designe dfor thisp urpose.O nlyinstal lspare
bulb soft he same typ eand the specifie dvolt-
age.
Marks on the glas stub er educe the service life
of the bulbs. Do not touch the glas stub ew ith
your bare hands .Ifnecessary,c lean the glass
tub ew henc oldw itha lcohol or spiri tand rubi t
off with alint-freec loth.
Protect bulb sfromm oisture durin goperation.
Do not allo wbulbs to come into contact with
liquids.
Xeno nbulbs and LE Dmodules: in additio nto
the Xenon bulbs, there ar eLED modules which
yo uc annot change yourself.
Hav ethe following bulb sreplaced at aquali fied
specialis tworkshop:
RHigh-mounte dbrake lamp
RAdditiona ltur ns ignals in the exteriorm irrors
RHigh-beam/low-beam headlamps (Xenon
headlamps)
RDaytim erunning lamps
RLicens eplate lamp
RParking lamps/standing lamps
RSid em arker lamps
iIndividua lseg ments of the licens eplate
lamp LEDs mayf ailw ithou tad isplay message
appearing in the multifunctio ndisplay .Regu-
larly check the licens eplate lamp. If neces-
sary,v isitaquali fied specialis tworkshop.
Yo uc an replace the following bulbs:
RTurn signa llam p(front)
RBrake/tail lamp
RTurn signa llam p(rear)
RTail lamps/standing lamps
RBackup lamp
RRear fog lamp
Replace onl ythe bulb slisted(
Ypage 89).
Hav ethe bulb sthaty oucannot change yourself
replaced at aquali fied specialis tworkshop.
If yo urequire assistance replacing bulbs, con-
sult aquali fied specialis tworkshop.
If the new bulb still does not light up ,consul ta
qualified specialis tworkshop.
Headlamps and lights ar eanimportant aspect of
vehicl esafety .You must therefore make sure
thatt hese functio ncorrectl yatalltimes .Have
the headlamp setting checked regularly.
Overvie wofbulbt ypes
Front bulbs
Yo uc an replace the following bulbs. Th ebulb
typ ecan be found in the legend.
:Turn signa llam p: 1156 NA
Rea rbulbs
Youc an replace the following bulbs. Th ebulb
typ ecan be found in the legend.
Replacin gbulbs89
Lights and windshield wiper s
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