2017 MERCEDES-BENZ C-Class COUPE tow

Vehicletoolkit
General notes
The towing ey eislocate dint he stowag ewell
under the trunk floor.
In vehicles with MOExtende dtires(tires with
run-fla tcharacteristics) the towing ey eisina
bracket under the parcel shelf.
Apart from certain country-specifi cvariations,
the vehicles are not equipped with atire-change
tool kit.
Some tool sfor changing awheel are specifi cto
the vehicle. For more informatio nonwhich tire
changing tool sare required and approved to
perfor mawheelchange on your vehicle, consult
aq uali fied specialist workshop.
Tools required for changing awheel may
include, for example:
RJack
RWheel chock
RLugw rench
RRatchet wrench
RAlignment bolt
Vehicles with aTIREFI Tkit
:Tire inflation compressor
;Tire sealant fille rbottle
XOpe nthe trunk lid.
XLiftthe trunk floor upwards (Ypage 273).
XUse the TIREFIT kit (Ypage 302).
Vehicles with MOExtende dtires(tires
with run-flat characteristics)
XTo remove the towin geye:open the trunk
lid.
XPull towing eye :to the left and remove it.
XTo replace the towin geye:slid etowing
eye :with the thread into the rea rend of the
bracket.
XPush towing eye :toward sthe right on the
eyelet, unti litengages in the holder.
Flat tire
Preparin gthe vehicle
Your vehicl emaybe equipped with:
RMOExtende dtires(tires with run-fla tproper-
ties) (Ypage 301)
Vehicl epreparation is not necessary on vehi-
cle sw ithM OExtende dtires
RaT IREFIT kit (Ypage 300)
Vehicles equipped with MOExtende dtiresa re
not equipped with aTIREFIT kit at the factory .It
is therefore recommende dthaty ouadditionally
equi pyourvehicl ewithaT IREFIT kit if yo umount
tire sthatd onot feature run-fla tproperties, e.g.
winter tires. ATIREFIT kit maybeo btained from
aq uali fied specialist workshop.
Informatio nonchanging and mounting wheels
(
Ypage 335).
XStop the vehicl eonsolid,non-slippery and
level ground ,asfar away as possibl efrom
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicl eagain st rolling away
(Ypage 152).
XIf possible, bring the front wheels into the
straight-ahea dposition.
300Flat tire
Breakdo wn assis tance

Ryou see smokeand smell rubber.
RESP®is intervenin gconstantly .
Rthere are tears in th esidewalls of th etire.
Afte rdrivin gine mergenc ymode, hav ethe
whee lrim sc hecked ataq ualified specialist
workshop wit hregard to their further use. The
defective tire mus tbereplaced in every case.
TIREFIT kit
Impor tant safety notes
TIREFITisat ires ealant .
You can use TIREFI Ttoseal punctures of up to
0.16 in (4 mm), particularly those in th etire
tread. You can use TIREFI Tatoutside tempera-
tures down to Ò4‡(Ò20 †).
GWARNIN G
In th efollowin gsituations, th etires ealant is
unable to provid esufficien tbreakdown assis-
tance ,asitisu nable to seal th etirep roperly:
Rthere are cut sorpunctures in th etirel arger
than those mentioned above.
Rth ew hee lrim is damaged.
Ryou hav edriven at ver ylow tire pressures or
on aflat tire.
There is ariskofana ccident.
Do no tdrive th evehicle. Contac taqualified
specialist workshop .
GWARNING
The tire sealant is harmful and causes irrita-
tion .Itm ustn otcome into contact wit hyour
skin ,eyes or clothin gorbeswallowed .Donot
inhale TIREFI Tfumes. Kee ptires ealant away
from children .There is ariskofi njury.
If you come into contact wit hthe tire sealant ,
observ ethe following:
RRinse off th etires ealant from your skin
immediately wit hwater.
RIf th etires ealant comes into contact wit h
your eyes ,immediately rinse them thor-
oughly wit hclean water.
RIf tire sealant is swallowed ,immediately
rinse your mout hout thoroughl yand drink
plenty of water. Do no tind ucev omiting,
and see kmedica lattention immediately.
RImmediately chang eout of clothin gwhich
has come into contact wit htires ealant .
RIf an allergic reaction occurs, see kmedica l
attention immediately.
!Do no toperate th etirei nflation compressor
for longer than te nminute satat imew ithout
ab reak. It may otherwise overheat.
The tire inflation compressor can be operate d
again once it has cooled down .
Comply wit hthe manufacturer’s safet yinstruc-
tion sont hesticker on th etirei nflation com-
pressor.
Usingt heTIREFIT kit
XDo no tremove any foreign objects whic hhave
penetrated th etire, e.g. screw sornails.
XRemove th etires ealant bottle, th eaccompa-
nying TIREFI Tsticker and th etirei nflation
compressor from th estowage well under-
neath th etrunk floor (
Ypage 300).
XAffix part :of th eTIREFI Tsticker to th e
instrumen tcluste rwithin th edriver's field of
vision .
XAffix part ;of th eTIREFI Tsticker near th e
valv eont hewhee lwitht he defective tire.
302Flat tire
Breakdown assis tance

Tire pressure reached
GWARNING
At ire temporaril yseale dwitht ire sealant
impairs the drivin gcharacteristics and is not
suitabl efor highe rspeeds. There is arisko f
accident.
Yo us houl dtherefore adap tyou rd rivin gstyle
accordingly and drive carefully. Do not exceed the specifie dmaximum spee dwithat ire that
hasb eenr epaired using tire sealant.
The maximum permissibl espeed foratire
seale dwitht ire sealant is 50 mph (80 km/h).
The uppe rpartoft he TIREFIT sticker must be
affixe dtothe instrument cluster in the driver's
field of vision.
!Residu efromt he tire sealant mayc ome out
of the fille rhosea fter use. Thi scould cause
stains.
Therefore ,place the fille rhoseint he plastic
ba gw hich containe dthe TIREFIT kit.
HEnvironmental note
Hav ethe used tire sealant bottle dispose dof
professionally, e.g .ataqualified specialist
workshop.
If at ire pressure of 200 kPa (2.0 bar/29 psi) has
been attaine dafter ten minutes:
XSwitch off the tire inflation compressor.
XUnscrew the fille rhosef romt he valve of the
faulty tire.
XStow the tire sealant bottle and the tire infla-
tio nc ompressor.
XPul lawa yimmediately.
XStop after drivin gfor approximately ten
minute sand check the tire pressure with the
tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi).
GWARNING
If the required tire pressure is not reached
after drivin gfor as hort period, the tire is too
badl ydamaged .The tire sealant canno trepair
the tire in thisi nstance.Damaged tire sand a
tire pressure thati stoo lo wcan significantly
impai rthe vehicle's braking and drivin gchar-
acteristics .There is ariskofa ccident.
Do not continue driving. Contact aquali fied
specialis tworkshop.
iIn cases such as the one mentione dabove,
contact an authorize dMercedes-Benz Cen-
ter. Or cal l1-800-FOR-MERCede s(in the
USA) or 1-800-387-0100 (i nCanada).
XCorrect the tire pressure if it is stil latleast
130 kPa (1.3 bar/19 psi). See the Tire and
Loading Informatio nplacard on the driver's
side B-pillar or the tire pressure table in the
fue lfille rflapf or values.
XTo increase the tire pressure: switch on the
tire inflation compressor.
XTo reduc ethe tire pressure: depress pres-
sure release button :next to pressure
gauge ;.
XWhenthe tire pressure is correct, unscrew the
fille rhosef rom the valve of the seale dtire.
XScrew the valve cap onto the tire valve of the
seale dtire.
XTo remove the tire sealant bottle from the tire
inflation compressor ,press together the lock-
ing tab sonthe yellow cap.
304Flat tire
Breakdo wn assis tance

XStart the engine of the donorvehicl eand run it at idling speed.
XConnect negative terminal =of dono rbattery Bto ground point ?of your vehicl eusing the
jumper cable ,connecting the jumper cable to dono rbattery Bfirst.
XStart the engine.
XBefore disconnecting the jumper cables, le tthe engine run for several minutes.
XFirst, remove the jumper cable sfrom ground point ?and negative terminal =,then from pos-
itive clamp :and positive terminal ;.Begineacht ime at the contacts on your ownv ehiclefirst.
XClose cover Aof positive terminal :afte rremoving jumper cables.
XHave the battery checke dataqualified specialist workshop.
Jump-starting is not considered to be anorma loperating condition.
iJumpe rcable sand further information regarding jump-starting can be obtaine datany qualified
specialist workshop.
Towin gand tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is amalfunction in the voltag esupply
or the vehicle's electrical system.
If your vehicl eisbeing towed, much more
force may be necessary to stee rorbrake.
There is ariskofana ccident.
In such cases, us eatow bar. Before towing,
make sure that the steering move sfreely.
GWARNING
You can no longer stee rthe vehicl eifthe
steering wheel lock hasb eene ngaged .There
is ar iskofana ccident.
Alway sswitch off the ignition when towing the
vehicl ewithat ow cable or atow bar.
GWARNING
Whe ntowing or tow-starting another vehicle
and its weight is greate rthan the permissible
gross weigh tofyourv ehicle, the:
Rthe towing eyec ould detach itself
Rthe vehicle/trailer combination could roll-
over.
There is ariskofana ccident.
Whe ntowing or tow-starting another vehicle,
its weight shoul dnot be greate rthan the per-
missible gross weight of your vehicle.
Details on the permissible gross vehicl eweight
of your vehicl ecan be found on the vehicl eide n-
tification plate (
Ypage 343).
!Whe nCOLLISIONP REVENTION ASSIST
PLUS, DISTRONIC PLU Sorthe HOLD function
is activated, the vehicl ebrakes automatically
in certain situations.
To avoid damag etothe vehicle, deactivate
thes esystems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electri cparking brake is
released .Ifthe electri cparking brake is faulty,
visit aquali fied specialist workshop.
!Secure the tow rop eortow ba rtothe towing
eyeo nly.Otherwise, the vehicl ecould
become damaged.
310Towinga nd tow-starting
Breakdown assistance

!Do not use the towing eye for recovery. This
could damage the vehicle. If in doubt, have
the vehicle recovered using acrane.
!When towing, pull aways lowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!Shift the automatic transmission to Nand
do not open the driver's or front passenger's
door during towing. The automatic transmis-
sion may otherwise shift to position P,which
could damage the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!The vehicle can be towed amaximum of
30 miles (50km). The towing speed of 30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on atransporter or trailer.
The automatic transmission must be in position N when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
N,h ave the vehicle transported on atransporter
or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in the
ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the vehicle is towed (
Ypage 81). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installingt he towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front,u nder covers:.
XRemove the towing eye from the vehicle tool
kit (Ypage 300).
XPress the mark on cover :inwards and
remove.
XScrew in the towing eye clockwise as far as it will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press until
it engages.
XPut the towing eye back into the vehicle tool
kit.
Towing the vehiclew ith the rear axle
raised
Only vehicles without 4MATIC can be towed
with the rear axle raised.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loadedu p
and transported.
Towing and tow-starting311
Breakdown assistance
Z

!Vehicles with automatic transmission must
not be towed with the rear axle raised. The
vehicle/trailer combination may otherwise
swerve or even roll over.
Towing avehiclew ith both axles on
the ground
The automatic transmission automaticallys hifts
to position Pwhen you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock. In order to ensure
that the automatic transmission stays in posi-
tion Nwhen towing the vehicle, you must
observe the following points:
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the ignition
lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N.
XLeave the SmartKey in position 2in the igni-
tion lock.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(Ypage 112).
In order to signal achange of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.
Transporting the vehicle
4MATIC vehicles/vehiclesw ith auto-
matic transmission
!When the vehicle is loadedf or transport, the
front and rear axles must be stationary and on the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles
!You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto atrailer or transporter for transporting pur-
poses.
XTurn the SmartKey to position 2in the ignition
lock.
XShift the automatic transmission to position
N.
As soon as the vehicleh as been loaded:
XPrevent the vehicle from rolling awayb y
applying the electric parking brake.
XShift the automatic transmission to posi-
tion P.
XTurn the SmartKey to position 0in the ignition
lock and remove it.
XSecure the vehicle.
312Towing and tow-starting
Breakdown assistance

Noteson4 MATIC vehicles
!
Vehicle swith4 MATIC must not be towed
with eithe rthe front or the rea raxler aised, as
doing so will damage the transmission.
Vehicle swith4 MATIC maye ithe rbet owed away
with both axles on the ground or be loaded up
and transported.
If the vehicle' stransmission, front, or rea raxlei s
damaged, have the vehicl etransporte dona
truck or trailer.
In the even tofdamagetot he electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P.Tos hift
the automatic transmission to position N,you
must provide powe rtothe vehicle' selectrical
syste mint he same wa yaswhenj ump-starting
(
Ypage 308).
Have the vehicl etransporte donatransporte ror
trailer.
Tow-startin g(em ergency engine
starting)
!
Vehicle switha utomatic transmission must
not be tow-started .You could otherwis edam -
ag et he automatic transmission.
iYouc an find information on "Jump-starting"
under (Ypage 308).
Fuses
Important safety notes
GWARNING
If yo umanipulate or bridg eafaulty fuse or if
yo ur eplace it with afusew ithah igheramper -
age, the electric cable scould be overloaded.
This could resul tinafire. There is ariskofa n
accident and injury.
Alway sreplace faulty fusesw itht he specified
new fusesh avingthe correc tamperage.
Blown fusesm ustber eplaced with fusesoft he
same rating ,which yo ucan recognize by the
color and value. Th efuser ating sarelistedint he
fuse allocatio nchart.
Th efus ea lloc atio nchart is on the fuse bo xinthe
trunk (
Ypage 315). If
an ewly inserte dfusea lsob lows ,havet he
cause traced and rectifie dataqualified special-
is tw orkshop ,e.g.ana uthorized Mercedes-Benz
Center.
!Onl yusefusest hath aveb eena pproved for
Mercedes-Benz vehicles and which have the
correc tfus er ating for the systemc oncerned.
Otherwise, components or systems could be
damaged.
!Make sure tha tnomoisture can ente rthe
fuse bo xwhent he cover is open.
!When closing the cover, make sure tha titis
lying correctly on the fuse box. Moistur eseep-
ing in or dirt could otherwis eimpair theope
r-
ation of the fuses.
Th ef uses in your vehicl eserve to close down
faulty circuits .Ifafuse blows, al lthe compo-
nents on the circuit and their functions stop
operating.
Before changin gafuse
Observe the important safety notes
(Ypage 313)
XSwitch off the engine.
XSwitch off al lelectrica lconsumers.
XSecure the vehicl eagain st rolling away
(Ypage 152).
XRemov ethe SmartKeyf romthe ignition lock.
or, in vehicles with KEYLESS-GOs tart-function
or KEYLESS ‑GO
XOpen the driver's door.
Theo n-board electronics now have status 0.
This is the same as the SmartKeyh avingbeen
removed.
Th ed river’s door can be closeda gain.
All indicator lamps in the instrumen tcluster
must be off.
Th ef uses arel oc ated in variou sfuseb oxes:
RFuse bo xonthe driver's side of the dashboard
RFuse bo xinthe front-passenge rfootwell
RFuse bo xinthe engine compartment on the
driver's side
RFuse bo xunder the trunk floo ronthe right-
hand side of the vehicle, when viewed in the
directio noftravel
Fuses313
Breakdow nassistance
Z

Dashboardfuseb ox
!
Do no tuse ap ointe dobjec tsuc hasas crew -
driver to ope nthe cover in th edashboard. You
could damage th edashboar dorthecover .
XOpenthe driver's door.
XTo open: pull out cover :slightly at th ebot-
to mint hedirection of arrow =.
XFold cover:outward sinthedirection of
arrow ;.
XTo close :fold in cover :until it engages.
Fus ebox in th efront-passenger foot -
well
XOpe nthe front-passenger door.
XTo open: fold cover :out toward sthe rea r
and remov eit.
XTo close :clip in cover :at th erear.
XFold cover :forwards until it engages.
Fus ebox in th eengin ecompartment
GWARNING
Whe nthe hoo diso pena nd th ewindshield
wipers are set in motion ,you can be injured by
th ew iperlinkage. There is ariskofi njury.
Always switch of fthe windshield wipers and
th ei gnition befor eopening th ehood.
XOpe nthe hoo d(Ypage 287).
XTo open: press safet yclips : on th ecover
together .
XRemovefuseb ox cover ;upwards.
XUse adry clot htoremov eany moisture from
th ef useb ox.
XLoosen screw s=,f oldupf useb ox lid ?and
remov eit.
XTo close :chec kwhether th eseal is posi-
tioned correctl yint he lid?.
XInser tlid ? into th ebracket at th erearoft he
fus eb ox.
XFold down lid ?of th efuseb ox and tighten
screw s=.
XInser tcover ; on bot hsides and engage
safet yclips :.
XClos ethe hood.
314Fuses
Breakdown assistance