2017 MERCEDES-BENZ C-Class COUPE tow

Attaching theroofc arrier
XOpen cover s: carefully in th edirection of
th ea rrow.
XFold cover s: upwards.
XOnly secure th eroofcarrie rtot heanchorage
points under cover s:.
XObserv ethe manufacturer' sinstallation
instructions.
Features
Cup holder
Import ant safety notes
GWARNIN G
If objects in th epassenger compartmen tare
stowed incorrectly, they can slid eorbe
throw naround and hit vehicl eoccupants. In
addition ,cupholders ,open stowage spaces
and mobile phone brackets canno talways
retain all objects they contain .There is arisk
of injury, particularly in th eevent of sudden
braking or asudden chang eindirection .
RAlways stow objects so that they canno tbe
throw naround in suc hsituations.
RAlways mak esuret hato bjects do no tpro-
trude from stowage spaces, parcel nets or
stowage nets .
RClose thelockable stowage spaces before
starting ajou rney.
RAlways stow and secure heavy, hard, poin -
ted, sharp-edged, fragile or bulk yobjects in
th et runk .
!Only use th ecup holders for containers of
th er ight siz eand whic hhavel ids .The drink s
could otherwise spill.
!Do no texposed rink sbottles in th ecup
holder in th ecenter console to continuous,
stron gand direc tsunlight. The passenger
compartmen tinthearea of th ecenter con-
sole can otherwise be damaged by th econ-
centrated and reflecte dsunlight.
Observ ethe loading guidelines (
Ypage 268).
Cup holder in thefront center console
If you remove th ecup holder insert ,you can use
th er esulting compartmen tfor stowage .
XTo open:open th estowage compartmen t
(Ypage 269).
XTo remove: slidecatch =forward sand pull
out cup holder ;.
XTo insert:insert cup holder ;and slid eback
catch =.
XTo close: push cover :of th estowage com-
partmen tclosed.
You can remove th ecup holder' srubber mat for
cleaning .Clean wit hclear, lukewar mwater only.
Sun visors
Overview
GWARNIN G
If th emirror cover of th evanit ymirror is folded
up when th evehicl eisinm otion,you could be
blinded by inciden tlight. There is ariskofa n
accident.
Always keep th emirror cover folded down
while driving.
274Features
Stowage and features

:Mirror light
;Bracket
=Retaining clip, e.g. foracar park ticket
?Vanity mirror
AMirror cover
Vanity mirror in the sun visor
Mirror light :only functions if the sun visor is
clipped into bracket ;and mirror cover Ahas
been folded up.
Glare from the side
XFold down the sun visor.
XPull the sun visor out of retainer ;.
XSwing the sun visor to the side.
Ashtray
Front ashtray
!The stowage space under the ashtray is not
heat resistant. Before placing lit cigarettes in the ashtray, make sure that the ashtray is
properly engaged. Otherwise, the stowage
space could be damaged.
Example
XTo open: open the stowage compartment
(Ypage 269).
XPush the cover of the ashtray upwards at its
right side =.
XTo remove the insert: hold the sides of
insert ?,push it forward and lift it up ;and
out.
XTo install the insert: press insert?into the
holder until it engages.
XTo close: close the cover of the ashtray.
XPush cover :of the stowage compartment
closed.
iYou can remove the ashtray insert and use
the resulting compartmentf or stowage.
Rear compartment ashtray
XTo open:pull cover ;out by its top edge.
XTo remove the insert: push ribbing=from
the left side and pull insert :upwards.
XTo install the insert: install insert:from
above into the holder and press down into the
holder until it engages.
Cigarette lighter
GWARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
Rthe hot cigarette lighter falls
Rac hild holds the hot cigarette lighter to
objects, for example
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Stowage and features
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There isarisk of fire and injury.
Always hold the cigarettel ighter by the knob.
Always make sure that the cigarettel ighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must alwaysbef ocused on the
traffic conditions. Only use the cigarettel ighter
when road and traffic conditions permit.
Example
XTurn the SmartKey to position 2in the ignition
lock (Ypage 131).
XTo open: open the stowage compartment
(Ypage 269).
XPress in cigarettel ighter;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot.
XTo close: push cover :of the stowage com-
partmen tclosed.
12 Vsockets
General notes
XTurn the SmartKey to position 1in the ignition
lock (Ypage 131).
The socket scan be used for accessories with a
maximum draw of 180 W(15 A). Accessories
include such items as chargers for mobile
phones.
If you use the socketsf or long periods when the
engine is switched off, the battery may dis-
charge.
An emergencyc ut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut. This ensures that there is sufficient power to start the engine. If you have connected
adevice to the 12 V
socket,l eave the cover of the stowage com-
partmen topen. This prevent sthe cover from
being blocked.
Socket in the front center console
XTo open: open the stowage compartment
(Ypage 269).
XLift up the cover of the socket.
XTo close: push the cover of the stowage com-
partmen tclosed.
Socket in the rear compartment center
console
XPull the cover out by the top of the handle
edge.
XLift up the cover of the socket.
mbrace
General notes
The mbrace system is only availableint he USA.
You must have alicense agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To log in, press the
ï MB Info call button .Ifany of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation ,con-
tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)o r
1-866-990-9007
Shortly after successfully registerin gwith the
mbrace service, auser ID and password will be
sent to you by mail. You can use this password
to log ontot he mbrace area under "Owners
Online" at http://www.mbusa.com.
The system is availablei f:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Raservice subscription is available
276Features
Stowage and features

Determining the location of the vehicleonamap
is onl ypossibl eif:
RGP Sreception is available.
Rthe vehicl eposit ionc an be forwarde dtothe
Customer Assistance Center.
The mbrac esystem
To adjus tthe volum eduringac all, procee das
follows:
XPress the WorX button on the multi-
functio nsteerin gwheel .
or
XUse the volum econtro lonthe multimedia
system.
The system offers various services, e.g.:
RAutomatic and manua lemergency call
RRoadside Assistance call
RMB Info call
Yo uc an find informatio nand adescription of all
availabl efeatures under "Owners Online "at
http://www.mbusa.com.
System self-test
After yo uhaves witched on the ignition, the sys-
tem carrie soutas elf-diagnosis.
Am alfunctio ninthe system hasb eend etected
if one of the following occurs:
RThe indicator lamp in the SOS button does not come on durin gthe system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosi softhe system.
RThe indicator lamp in the ïMB Info call
button does not light up durin gself-diagnosis
of the system.
RThe indicator lamp in one or mor eofthe fol-
lowing buttons continue stolight up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance cal lbutton
-ï MB Info cal lbutton
RThe Inoperativeor the Servic eNotActivatedmessage appear sinthe multi-
functio ndisplay after the system self-diagno-
sis.
If am alfunctio nisindicated as outlined above,
the system mayn ot operate as expected. In the event of an emergency,h
elpw illh avetob e
summoned by othe rmeans.
Hav ethe system checked at the neares tauthor-
ize dM ercedes-Benz Center or contact the fol-
lowing servic ehotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCede s(1-800-367-6372) or
1-866-990-9007
Em ergencyc all
Important safety notes
GWARNING
It can be dangeroustor emainint he vehicle,
eve nify ouhave presse dthe SOS button in an
emergency if:
Ryo us ee smoke insid eoroutsideofthe vehi-
cle ,e.g.ift hereisaf irea fterana ccident
Rthe vehicl eisonad angerouss ection of
road
Rthe vehicl eisnot visible or canno teasil ybe
see nbyothe rroa du sers,p articularly when
dark or in poo rvisibility conditions
There is ariskofana ccident and injury.
Leave the vehicl eimmediatelyint hisorsimi-
la rs ituations as soo nasitiss afetodos o.
Mov etoas afel oc ation along with othe rvehi-
cle occupants. In such situations, secure the
vehicl einaccordance with nationalr egula-
tions, e. g. with awarning triangle.
General notes
Observe the notes on system activation
(Ypage 276).
An emergency cal lisdialed automaticall yifan
ai rb ag or Emergency Tensioning Device is trig-
gered .You canno tend an automaticall ytrig-
gered emergency cal lyours elf.
An emergency cal lcan also be initiated man-
ually.
As soo nasthe emergency cal lhas been initi-
ated, the indicator lamp in the SOS button
flashes. The ConnectingC all
message
appears in the multifunctio ndisplay.
The audi ooutputi smuted.
Once the connectio nhasbeen made, the Call
Connectedmessage appears in the multifunc-
tio nd isplay.
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Stowag eand featur es
Z

All important informationonthe emergency is
transmitted, for example:
Rcurrent location of the vehicl e(as determined
by the GP Ssystem)
Rvehicl eide ntificatio nnumber
Rinformatio nonthe severity of the accident
Shortly afte rthe emergency cal lhas been initi-
ated, avoice connectio nisa utomaticall yestab-
lishe dbetween the Customer Assistance Center
and the vehicl eoccupants.
RIf the vehicl eoccupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more informatio nonthe
emergency.
RIf ther eisnor esponse from the vehicl eoccu-
pants, an ambulance is immediatelys ent to
the vehicle.
If no voice connectio ncan be established to the
Mercedes-Benz Customer Assistance Center,
the system hasb eenu nabl etoi nitiate an emer-
gency call.
Thi scan occur, for example, if the relevant
mobil ephone network is not available. The indi-
cato rlam pint he SOS button flashe scontinu-
ously.
The CallFailed
message appear sinthe mul-
tifunctio ndisplay and must be confirmed.
In thisc ase, summon assistance by other
means.
Making an emergenc ycall
XTo initiate an emergenc ycallm anually:
press cover :briefl ytoo pen.
XPress and hol dthe SOS button for at leas tone
second ;.
The indicator lamp in SOS button ;flashes
unti lthe emergency cal lisconcluded.
XWait for avoice connectio ntothe Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobil ephone network is unavailable,
mbrace will not be able to make the emergency
call. If yo uleave the vehicl eimmediatelya fter
pressing the SOS button, yo uwilln ot know
whethe rmbrace place dthe emergency call. In
thisc ase, always summona ssistance by other
means.
Roadside Assistance button
XTo cal lRoadside Assistance: press Road-
side Assistance button :.
Thi sinitiates acalltot he Mercedes-Benz Cus-
tome rAssistance Center.
The indicator lamp in Roadside Assistance
button :flashe swhile the cal lisactive. The
Connectin gCall
message appear sinthe
multifunctio ndisplay .The audi ooutputi s
muted.
If ac onnectio ncan be made ,the Cal lCon‐
nectedmessage appear sinthe multifunction
display.
If am obilephone network and GP Sreception
ar ea vailable, the system transfer sdatatot he
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicl eide ntificatio nnumber
The multimedia system display indicates thata
cal lisa ctive. During the call, yo ucan change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system ,for example.
Voice outpu tisn ot availabl einthiscase.
Av oice connectio nise stablished between the
Mercedes-Benz Customer Assistance Center
and the vehicl eoccupants.
278Features
Stowag eand featur es

From the remote malfunction diagnosis, the
Mercedes-Benz CustomerAssistance Center
can ascertai nthe nature of the problem
(
Ypage 282).
The Mercedes-Benz CustomerA ssistance Cen-
ter either send saqualified Mercedes-Benz tech-
nicia norm akesarrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
wor kand/o rtowing.
You can find more information in the separate
mbrace manual.
The system has not bee nabletoi nitiate aRoad-
sid eA ssistance call, if:
Rthe indicator lamp for Roadsid eAssistance
cal lbutton Fis flashing continuously.
Rno voice connectio ntothe Mercedes-Benz
CustomerA ssistance Center wa sestab-
lished.
Thisc an occur if the relevant mobile phone net-
wor kisn ot available, for example.
The Call Failed
messag eappears in the mul-
tifunction display.
XTo end acall: press the ~button on the
multifunction steering wheel.
or
XPres sthe corresponding multimedia system
button for ending aphone call.
MB Info cal lbutton
XTo cal lMBInfo: press MB Info cal lbutton :.
Thisi nitiates acalltot he Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info cal lbutton :
flashesw hile the connectio nisbeing made.
The Connecting Call
messag eappears in the multifunction display. The audio output is
muted.
If ac onnectio ncan be made, the Call Con‐
nectedmessageappears in the multifunction
display.
If am obile phone network and GP Sreception
are available, the system transfers data to the
Mercedes-Benz CustomerA ssistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system displa yindicates that a
cal lisa ctive. During the call, yo ucan chang eto
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
Av oice connectio nisestablishedb etween the
Mercedes-Benz CustomerA ssistance Center
and the vehicle occupants.
You receive information abouto perating your
vehicle, aboutt he nearest authorized
Mercedes-Benz Center and abouto ther prod-
ucts and services from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not bee nabletoi nitiate an MB
Info call, if:
Rthe indicator lamp in MB Info cal lbutton ï
is flashing continuously.
Rno voice connectio ntothe Mercedes-Benz
CustomerA ssistance Center wa sestab-
lished.
Thisc an occur if the relevant mobile phone net-
wor kisn ot available, for example.
The Call Failed
messag eappears in the mul-
tifunction display.
XTo en dacall:press the ~button on the
multifunction steering wheel.
or
XPres sthe corresponding multimedia system
button for ending aphone call.
Cal lpriority
Whe nservice calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can stil lbeinitiated .Inthis case ,anemergency
cal lwillt ake priority and overrid eallother active
calls.
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The indicator lamp of the respective button
flashes until the call is ended.
An emergencycall can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When acall is initiated, the audio system is
muted.
The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
as afe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently start sthe route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with anavigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately. You can use the route assistance function even
if the vehicle is not equipped with anavigation
system.
Within the framework of this service, you receive
ap rofessional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search &Send
General notes
To use "Search &Send", your vehicle must be
equipped with mbrace and anavigation system.
Additionally, an mbrace service subscription
must be completed.
"Search &Send" is adestination entr yservice. A
destination address which is found on Google
Maps
®can be transferred via mbrace directly to
your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enter adestination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up atransmitted destination
address
XTurn the SmartKey to position 2in the ignition
lock (Ypage 131).
The transmitted destination address is loaded
into the vehicle's navigation system.
280Features
Stowage and features

Adisplay message appears, asking whether
navigation shoul dbestarted.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculate sthe route and subse-
quentlys tarts the route guidance with the
address entered.
If yo uselect No
the address can be stored in
the address book.
If yo uhaves ent more thano ne destination
address, each individual destination must be
confirmeds eparately.
Destination addresse sareloaded in the same
order as the order in which they were sent.
If yo uown multipl eMercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multipl evehicles ar eregistere dunder the
same e-mail address, the destination will be
sent to al lthe vehicles.
Vehicl eremote opening
Youc an us ethe vehicl eremote opening if you
have unintentionall yloc ked your vehicl eand a
replacement SmartKeyisn ot available.
The vehicl ecan be opene dbythe Mercedes-
Benz Customer Assistance Center.
The vehicl ecan be immediatelyo pened
remotel ywithinf ourd aysoft he ignition being
turned off. After thist ime,the remote unlocking
maybed elayedby 15 to 60 minutes. After
30 days ,the vehicl ecan no longerbeo pened
remotely.
The vehicl eremote unlocking feature is availa-
bl eift he relevant mobil ephone network is avail-
able and adatac onnectio nisp ossible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Yo uw illbea sked for your password.
XReturn to your vehicl eatthe time agree dupon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively ,the vehicl ecan be opene dvia:
Rthe Internet, under the "Owners Online "sec-
tion
Rthe telephone applicatio n(e. g. for iPhone®,
Android)
To do this ,you will need your identification num-
ber and password.
Vehicl eremote closing
The vehicl eremote-closing feature can be used
when yo uhavef orgotten to lock the vehicl eand
yo ua re no longer nearby.
The vehicl ecan then be locked by the Mercedes-
Benz CustomerA ssistance Center.
The vehicl ecan be immediately remotely locked
within fourd aysoft he ignition being turne doff.
After this time ,remote closing may be delayed
by 15 to 60 minutes .After 30 days the vehicle
can no longer be locked remotely.
The vehicl eremote closing feature is available if
the relevant mobil ephone network is available
and adatac onnection is possible.
XContact the following service hotlines:
Mercedes-Benz CustomerA ssistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Yo uw illbea sked for your password.
The next time yo uare inside the vehicl eand you
switch on the ignition, the DoorsLocked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicl ecan be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rthe telephone application (e .g.for iPhone®,
Android)
To do this ,you will need your identification num-
ber and password.
Stolen vehicle recovery service
If your vehicl ehasbee nstolen:
XNotify the police.
The police will issue anumbere dincident
report.
XThi sn umber will be forwarded to the
Mercedes-Benz CustomerA ssistance Center
together with your PIN.
The Mercedes-Benz CustomerA ssistance
Center then trie stolocate the system. The
Mercedes-Benz CustomerA ssistance Center
contacts yo uand the local la wenforcement
agency if the vehicl eislocated.
However, only the la wenforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activate dfor
longer than 30 seconds ,the Mercedes-Benz
CustomerA ssistance Center is automatically
notified.
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Stowage and features
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