Security
Passive Anti-Theft System............................75
Anti-Theft Alarm..............................................76
Steering Wheel
Adjusting the Steering Wheel......................78
Audio Control
...................................................79
Voice Control
...................................................80
Cruise Control
.................................................80
Information Display Control
.........................80
Heated Steering Wheel..................................81
Wipers and Washers
Windshield Wipers
.........................................82
Autowipers.......................................................82
Windshield Washers
.......................................84
Lighting
Lighting Control
..............................................85
Autolamps.........................................................85
Instrument Lighting Dimmer........................86
Headlamp Exit Delay
......................................87
Daytime Running Lamps
...............................87 Automatic High Beam Control
....................88
Adaptive Headlamps.....................................89
Direction Indicators
........................................90
Welcome Lighting
............................................91
Interior Lamps
...................................................91
Ambient Lighting
............................................92
Windows and Mirrors
Power Windows
..............................................93
Global Opening and Closing.......................94
Exterior Mirrors
................................................94
Interior Mirror
...................................................97
Sun Visors.........................................................98
Sun Shades......................................................98
Moonroof..........................................................98
Instrument Cluster
Gauges..............................................................101
Warning Lamps and Indicators..................103
Audible Warnings and Indicators..............107
Information Displays
General Information......................................108 Information Messages
...................................114
Climate Control
Automatic Climate Control..........................134
Hints on Controlling the Interior Climate.........................................................136
Heated Windows and Mirrors....................137
Cabin Air Filter
...............................................138
Remote Start...................................................138
Seats
Sitting in the Correct Position....................139
Head Restraints
.............................................139
Power Seats.....................................................141
Memory Function..........................................145
Rear Seats.......................................................146
Heated Seats
..................................................147
Climate Controlled Seats
............................148
Rear Seat Armrest
.........................................150
Universal Garage Door Opener
Universal Garage Door Opener
.................151
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Auxiliary Power Points
Auxiliary Power Points.................................156
Storage Compartments
Center Console..............................................158
Overhead Console.......................................158
Starting and Stopping the
Engine
General Information......................................159
Keyless Starting.............................................159
Starting a Gasoline Engine
.........................160
Engine Block Heater....................................163
Fuel and Refueling
Safety Precautions
........................................164
Fuel Quality
.....................................................165
Running Out of Fuel
.....................................166
Refueling..........................................................167
Fuel Consumption
.........................................169
Emission Control System
.............................170 Transmission
Automatic Transmission...............................173
All-Wheel Drive
Using All-Wheel Drive..................................179
Brakes
General Information
......................................188
Hints on Driving With Anti-Lock Brakes..........................................................188
Electric Parking Brake
..................................189
Auto Hold.........................................................191
Traction Control
Principle of Operation..................................194
Using Traction Control.................................194
Stability Control
Principle of Operation
..................................196
Using Stability Control
..................................197
Parking Aids
Principle of Operation
..................................199 Rear Parking Aid..........................................200
Front Parking Aid
.........................................200
Side Sensing System..................................202
Active Park Assist.........................................203
Rear View Camera.........................................211
Cruise Control
Principle of Operation..................................215
Using Cruise Control....................................215
Using Adaptive Cruise Control..................216
Driving Aids
Driver Alert
.....................................................225
Lane Keeping System
.................................226
Blind Spot Information System..................231
Cross Traffic Alert.........................................233
Steering...........................................................237
Pre-Collision Assist......................................238
Drive Control
..................................................241
Load Carrying
Load Limit
.......................................................244
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Table of Contents
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Ford Motor Company (Ford of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford of
Canada, in Canada) may, where permitted
by law, use vehicle diagnostic information
for vehicle improvement or with other
information we may have about you, (e.g.,
your contact information), to offer you
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products or services that may interest you.
Data may be provided to our service
providers such as part suppliers that may
help diagnose malfunctions, and who are
similarly obligated to protect data. We retain
this data only as long as necessary to
perform these functions or to comply with
law. We may provide information where
required in response to official requests to
law enforcement or other government
authorities or third parties acting with lawful
authority or court order, and such information
may be used in legal proceedings. For U.S.
only (if equipped), if you choose to use
connected apps and services, such as SYNC
Vehicle Health Report or MyFord Mobile App,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used to
provide services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you products
and services that may interest you, where
permitted by law. For Canada only, for more
information, please review the Ford of
Canada privacy policy at www.ford.ca,
including our U.S. data storage and use of
service providers in other jurisdictions who
may be subject to legal requirements in
Canada, the United States and other
countries applicable to them, for example,
lawful requirements to disclose personal
information to governmental authorities in
those countries. See SYNC™ 3 (page 390).
Event Data Recording
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle ’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less. The event data recorder in this vehicle is
designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Introduction
Children 12 years old and under should
always be properly restrained in the rear
seats. The Safety Canopy will not interfere
with children restrained using a properly
installed child or booster seat because it is
designed to inflate downward from the
headliner above the doors along the side
window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a group
of automotive safety experts known as the
Side Airbag Technical Working Group. These
recommended testing procedures help
reduce the risk of injuries related to the
deployment of side airbags (including the
Safety Canopy).
CRASH SENSORS AND AIRBAG
INDICATOR WARNING
Modifying or adding equipment to the
front end of the vehicle (including
frame, bumper, front end body structure and
tow hooks) may affect the performance of
the airbag system, increasing the risk of
injury. Do not modify the front end of the
vehicle. Your vehicle has a collection of crash and
occupant sensors which provide information
to the restraints control module. The
restraints control module deploys (activates)
the front seatbelt system, the adaptive
collapsible steering column, driver airbag,
passenger airbag, knee airbag(s), seat
mounted side airbags, Safety Canopy and
optional rear inflatable seatbelts. Based on
the type of crash, the restraints control
module will deploy the appropriate safety
devices.The restraints control module also monitors
the readiness of the above safety devices
plus the crash and occupant sensors. The
readiness of the safety system is indicated
by a warning indicator light in the instrument
cluster or a backup tone (if equipped).
Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard (If
equipped). The tone pattern will repeat
periodically until the problem, the light
or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Supplementary Restraints System
ADJUSTING THE STEERING WHEEL
WARNING
Do not adjust the steering wheel when
your vehicle is moving.
Note:
Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 139). 1. Unlock the steering column. 2.
Adjust the steering wheel to the desired
position. 3. Lock the steering column.
Power Tilt and Telescope Steering
Column
(If Equipped)
WARNING
Do not adjust the steering wheel when
your vehicle is moving. Note:
Make sure that you are sitting in the
correct position.
See Sitting in the Correct
Position (page 139). Use the control on the side of the steering
column to adjust the position.
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To adjust:
•
Tilt: press the top or bottom of the
control.
• Telescope: press the front or rear of the
control.
The steering column sets a stopping position
just short of the end of the column position
to prevent damage to the steering column.
A new stopping position sets if the steering
column encounters an object when tilting or
telescoping.
To reset the steering column to its normal
stopping position:
1. Press the steering column control again after encountering the new stopping
position.
2. Continue pressing the control until it reaches the end of the column position.
A new stopping position is set. The next time
you tilt or telescope the steering column, it
will stop just short of the end of the column
position. Memory Feature
You can save and recall the steering column
position with the memory function. See
Memory Function (page 145).
Note: Pressing the adjustment control during
memory recall cancels the operation. The
column responds to the adjustment control.
Easy Entry and Exit Feature
When you switch the ignition off, the steering
column will move to the full up position to
allow extra room to exit your vehicle. The
column will return to the previous setting
when you switch the ignition on. You can
enable or disable this feature in the
information display.
See Information
Displays (page 108).
AUDIO CONTROL
(If Equipped)
You can operate the following functions with
the control: Volume up.
A
Volume down.
B
Seek up or next.
C
Seek down or previous.
D
Mute.E
Seek, Next or Previous
Press the seek button to:
• Tune the radio to the next or previous
stored preset.
• Play the next or the previous track.
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Press and hold the seek button to:
•
Tune the radio to the next station up or
down the frequency band.
• Seek through a track.
VOICE CONTROL (If Equipped) Voice recognition.
A
End call.
B
Answer call.
C
See
SYNC™ 3 (page 390). CRUISE CONTROL
Type 1 Type 2
See
Cruise Control (page 215).
INFORMATION DISPLAY CONTROL See
Information Displays (page 108).
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