Action
Message
See your authorized dealer.
SHIFT SYS FAULT Drive Unavailable Select
S for Drive Service Required
See your authorized dealer.
SHIFT SYS FAULT Neutral Unavailable
Service Required
See your authorized dealer.
SHIFT SYS FAULT Sport Unavailable
Service Required
Displays when neutral tow is active and the ignition needs to be turned \
off. See Towing the
Vehicle on Four Wheels (page 254).
Neutral Tow Engaged Turn Ignition Off for
Towing
Displays while attempting to exit neutral tow. The brake pedal needs to be depressed and parkbutton selected to deactivate.
See Towing the Vehicle on Four Wheels (page 254).
Neutral Tow Engaged Depress Brake and
Select Park to Exit Neutral Tow
Displays when neutral tow is active and the park brake needs to be released.
See Towing the
Vehicle on Four Wheels (page 254).
Neutral Tow Remove Park Brake for
Towing
Displays when neutral tow has been deactivated.
Neutral Tow Disengaged
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Information Displays
USING ALL-WHEEL DRIVE (If Equipped)
All-Wheel Drive (AWD) uses all four wheels
to power the vehicle. This increases traction,
enabling you to drive over terrain and road
conditions that a conventional two-wheel
drive vehicle cannot. The AWD system is
active all the time and requires no input from
the operator.
Note: Your vehicle may be equipped with
Dynamic Torque Vectoring. This feature uses
all four wheels to power the vehicle and
independently controls the torque to each
rear wheel. In addition, the system has the
ability to over speed the outside rear wheel
in a turn. This increases traction and
handling performance, allowing the vehicle
to travel through road conditions and have
path following capability superior to
conventional two-wheel drive and AWD
vehicles. The Dynamic Torque Vectoring
system is active all the time and requires no
input from the operator. Note:
Your AWD vehicle is not intended for
off-road use. The AWD feature gives your
vehicle some limited off-road capabilities in
which driving surfaces are relatively level,
obstruction-free and otherwise similar to
normal on-road driving conditions. Operating
your vehicle under other than those
conditions could subject the vehicle to
excessive stress which might result in
damage which is not covered under your
warranty.
Note: When an AWD system fault is present,
the warning
AWD Malfunction Service
Required displays in the information display.
The AWD system is not functioning correctly
and defaulted to front-wheel drive. When
this warning displays, have your vehicle
serviced at an authorized dealer. Note:
The
AWD OFF message may also
appear in the information display if the AWD
system overheats and defaults to front-wheel
drive. This may occur if the vehicle is
operated in extreme conditions with
excessive wheel slip, such as deep sand.
To resume normal AWD function as soon as
possible, stop the vehicle in a safe location
and stop the engine for at least 10 minutes.
After the engine has been restarted and the
AWD system has adequately cooled, the
AWD OFF
message will turn off and normal
AWD function returns. If the engine is not
stopped, the
AWD OFF message turns off
when the system cools and normal AWD
function returns.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing All-Wheel Drive
(If Equipped)
acceleration or braking which could result
in an increased risk of loss of vehicle
control, vehicle rollover and/or personal
injury. Use all available road surface to
return the vehicle to a safe direction of
travel.
• In the event of an emergency stop, avoid
skidding the tires and do not attempt any
sharp steering wheel movements.
• If the vehicle goes from one type of
surface to another (that is, from concrete
to gravel) there will be a change in the
way the vehicle responds to a maneuver
(steering, acceleration or braking). Again,
avoid these abrupt inputs.
Sand
Most of the time traction control improves
tire traction by managing wheel slip through
Brake, Engine, and AWD calibrations.
However, during low speed driving, disabling
traction control in deep sand can help keep
the wheels moving to maintain vehicle
momentum. When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly and
avoid spinning the wheels.
Do not drive your vehicle in deep sand for
an extended period of time. This could cause
the AWD system to overheat and default to
front-wheel drive. If this occurs, an AWD OFF
message displays in the information display.
To resume normal AWD function as soon as
possible, stop the vehicle in a safe location
and stop the engine for at least 10 minutes.
After the engine has been restarted and the
AWD system has adequately cooled, the
AWD OFF message turns off and normal
AWD function returns. In the event the
engine is not stopped, the
AWD OFF
message turns off when the system cools
and normal AWD function returns.
When driving at slow speeds in deep sand
under high outside temperatures, use L (Low)
gear when possible. L (Low) gear operation
will maximize the engine and transmission
cooling capability. Under severe operating conditions, the A/C
may cycle on and off to protect overheating
of the engine.
Avoid excessive speed because vehicle
momentum can work against you and cause
the vehicle to become stuck to the point that
assistance may be required from another
vehicle. Remember, you may be able to back
out the way you came if you proceed with
caution.
Mud and Water
If you must drive through high water, drive
slowly. Traction or brake capability may be
limited.
When driving through water, determine the
depth; avoid water higher than the bottom
of the wheel rims (for cars) or the bottom of
the hubs (for trucks) (if possible) and proceed
slowly. If the ignition system gets wet, the
vehicle may stall.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing All-Wheel Drive
(If Equipped)
Direction of travel.
A
Steering wheel rotation.
B
Avoid sudden applications of power and
quick changes of direction on snow and ice.
Apply the accelerator slowly and steadily
when starting from a full stop.
Avoid sudden braking as well. Although an
AWD vehicle may accelerate better than a
two-wheel drive vehicle in snow and ice, it
won ’t stop any faster, because as in other
vehicles, braking occurs at all four wheels.
Do not become overconfident as to road
conditions.
Make sure you allow sufficient distance
between you and other vehicles for stopping.
Drive slower than usual and consider using
one of the lower gears. In emergency
stopping situations, apply the brake steadily.
Since your vehicle is equipped with a four
wheel (ABS), do not “pump ” the brakes. See
Hints on Driving With Anti-Lock Brakes
(page 188). Maintenance and Modifications
The suspension and steering systems on
your vehicle have been designed and tested
to provide predictable performance whether
loaded or empty and durable load carrying
capability. For this reason, Ford Motor
Company strongly recommends that you do
not make modifications such as adding or
removing parts (such as lowering kits or
stabilizer bars) or by using replacement parts
not equivalent to the original factory
equipment.
Any modifications to a vehicle that raise the
center of gravity can make it more likely the
vehicle will rollover as a result of a loss of
control. Ford Motor Company recommends
that caution be used with any vehicle
equipped with a high load or device (such
as ladder or luggage racks).
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MKZ (CC9) Canada/United States of America, enUSA, First Printing All-Wheel Drive
(If Equipped)E223901
A
B
Replace the rear axle lubricant anytime you
submerge the rear axle in water. Water may
contaminate the rear axle lubricant, which is
not a normal maintenance inspection item
unless there is a possibility of a leak or other
axle repair is required.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being towed. You can flat-tow (all wheels on the ground,
regardless of the powertrain/transmission
configuration) your disabled vehicle (without
access to wheel dollies, car-hauling trailer,
or flatbed transport vehicle) under the
following conditions:
•
Your vehicle is facing forward so you tow
it in a forward direction.
• You place the transmission in position N.
If you cannot place the transmission in
position
N, you may need to override it.
See Transmission (page 173).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle.
See
Climate Control (page 134). Follow these guidelines if you have a need
for recreational (RV) towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. These
guidelines are to make sure you do not
damage the transmission during towing.
Vehicles Equipped with a 2.0L Engine
Front-wheel drive (FWD) vehicles
CANNOT
be flat-towed (all wheels on the ground) as
vehicle or transmission damage may occur.
You must place the front wheels on a
two-wheel tow dolly. If you are using a tow
dolly, follow the instructions specified by the
equipment provider.
All-wheel drive (AWD) vehicles CANNOT be
flat-towed (all wheels on the ground), as
vehicle or transmission damage may occur.
It is recommended to tow your vehicle with
all four (4) wheels off the ground such as
when using a car-hauling trailer. Otherwise,
you cannot tow your vehicle.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Towing
Loss of air pressure may adversely affect tire
performance. For this reason:
Note:
Do not drive the vehicle above 50 mph
(80 km/h).
Note: Do not drive further than
120 mi
(200 km). Drive only to the closest authorized
Ford dealer or tire repair shop to have your
tire inspected.
• Drive carefully and avoid abrupt steering
maneuvers.
• Periodically monitor tire inflation pressure
in the affected tire; if the tire is losing
pressure, have the vehicle towed.
• Read the information in the Tips for Use
of the Kit section to make sure safe
operation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit:
• Read all instructions and cautions fully.
• Before operating the kit, make sure your
vehicle is safely off the road and away
from moving traffic. Turn on the hazard
lights. •
Always set the parking brake to ensure
the vehicle doesn't move unexpectedly.
• Do not remove any foreign objects, such
as nails or screws, from the tire.
• When using the kit, leave the engine
running (only if the vehicle is outdoors or
in a well-ventilated area) so the
compressor does not drain the vehicle's
battery.
• Do not allow the compressor to operate
continuously for more than 15 minutes.
This will help prevent the compressor
from overheating.
• Never leave the kit unattended during
operation.
• Sealant compound contains latex. Those
with latex sensitivities should use
appropriate precautions to avoid an
allergic reaction.
• Keep the kit away from children.
• Only use the kit when the ambient
temperature is between -22°F (-30°C) and
158°F (70°C)
. •
Only use the sealing compound before
the use-by date. The use-by date is on a
label on the sealant canister and can be
seen through the rectangular viewing
window on the bottom of the compressor.
Check the use-by date regularly and
replace the canister after four years of
non-use.
• Do not store the kit unsecured inside the
passenger compartment of the vehicle
as it may cause injury during a sudden
stop or crash. Always store the kit in its
original location.
• After sealant use, the tire pressure
monitoring system sensor and valve stem
on the wheel must be replaced by an
authorized Ford dealer.
• Operating the kit could cause an
electrical disturbance in radio, CD, and
DVD player operation. * When inflation only is required for
a tire or other objects, the selector
must be in the Air position.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Wheels and TiresE175978
mph ( km/h)
Letter rating
168 mph (270 km/h)
W
186 mph (299 km/h)
Y
Note: For tires with a maximum speed
capability over 149 mph (240 km/h), tire
manufacturers sometimes use the letters
ZR. For those with a maximum speed
capability over 186 mph (299 km/h), tire
manufacturers always use the letters
ZR.
H. U.S. DOT Tire Identification Number:
This begins with the letters DOT and
indicates that the tire meets all federal
standards. The next two numbers or
letters are the plant code designating
where it was manufactured, the next two
are the tire size code and the last four
numbers represent the week and year
the tire was built. For example, the
numbers 317 mean the 31st week of
1997. After 2000 the numbers go to four digits. For example, 2501 means the
25th week of 2001. The numbers in
between are identification codes used
for traceability. This information is used
to contact customers if a tire defect
requires a recall.
I. M+S or M/S: Mud and Snow, or
AT:
All Terrain, or
AS:
All Season.
J.
Tire Ply Composition and Material
Used: Indicates the number of plies or
the number of layers of rubber-coated
fabric in the tire tread and sidewall. Tire
manufacturers also must indicate the ply
materials in the tire and the sidewall,
which include steel, nylon, polyester,
and others. K.
Maximum Load: Indicates the
maximum load in kilograms and pounds
that can be carried by the tire. See the
Safety Compliance Certification Label
(affixed to either the door hinge pillar,
door-latch post, or the door edge that
meets the door-latch post, next to the
driver's seating position), for the correct
tire pressure for your vehicle.
L.
Treadwear, Traction and
Temperature Grades:
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Wheels and Tires
Age
WARNINGS
Tires degrade over time depending
on many factors such as weather,
storage conditions, and conditions of
use (load, speed, inflation pressure) the
tires experience throughout their lives. In general, tires should be replaced
after six years regardless of tread
wear. However, heat caused by hot
climates or frequent high loading
conditions can accelerate the aging
process and may require tires to be
replaced more frequently.
You should replace your spare tire when
you replace the road tires or after six
years due to aging even if it has not
been used. U.S. DOT Tire Identification Number
Both U.S. and Canada Federal
regulations require tire manufacturers
to place standardized information on the
sidewall of all tires. This information
identifies and describes the fundamental
characteristics of the tire and also
provides a U.S. DOT Tire Identification
Number for safety standard certification
and in case of a recall.
This begins with the letters DOT and
indicates that the tire meets all federal
standards. The next two numbers or
letters are the plant code designating
where it was manufactured, the next two
are the tire size code and the last four
numbers represent the week and year
the tire was built. For example, the
numbers 317 mean the 31st week of
1997. After 2000 the numbers go to four
digits. For example, 2501 means the
25th week of 2001. The numbers in
between are identification codes used
for traceability. This information is used
to contact customers if a tire defect
requires a recall.
Tire Replacement Requirements
Your vehicle is equipped with tires
designed to provide a safe ride and
handling capability.
WARNINGS
Only use replacement tires and
wheels that are the same size, load
index, speed rating and type (such as
P-metric versus LT-metric or all-season
versus all-terrain) as those originally
provided by Ford. The recommended
tire and wheel size may be found on
either the Safety Compliance
Certification Label (affixed to either the
door hinge pillar, door-latch post, or the
door edge that meets the door-latch
post, next to the driver's seating
position), or the Tire Label which is
located on the B-Pillar or edge of the
driver’ s door. If this information is not
found on these labels then you should
contact your authorized dealer as soon
as possible. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Wheels and Tires