
Towing
Towing a Trailer.............................................249
Recommended Towing Weights..............250
Essential Towing Checks...........................252
Towing the Vehicle on Four Wheels
.......254
Driving Hints
Breaking-In....................................................256
Economical Driving
......................................256
Driving Through Water
...............................256
Floor Mats
.......................................................257
Roadside Emergencies
Roadside Assistance
...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Post-Crash Alert System.............................264
Transporting the Vehicle............................264
Towing Points
................................................265
Customer Assistance
Getting the Services You Need
................267 In California (U.S. Only)...............................268
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................269
Utilizing the Mediation/Arbitration Program (Canada Only)...........................................270
Getting Assistance Outside the U.S. and Canada.........................................................271
Ordering Additional Owner's Literature....................................................272
Reporting Safety Defects (U.S. Only).......273
Reporting Safety Defects (Canada Only)............................................................273
Fuses
Fuse Specification Chart
............................275
Changing a Fuse..........................................292
Maintenance
General Information
....................................295
Opening and Closing the Hood...............295
Under Hood Overview - 2.0L
....................297
Under Hood Overview - 3.0L....................299
Engine Oil Dipstick - 2.0L............................301
Engine Oil Dipstick - 3.0L............................301 Engine Oil Check..........................................301
Oil Change Indicator Reset.......................302
Engine Coolant Check................................303
Automatic Transmission Fluid Check......307
Brake Fluid Check..........................................311
Washer Fluid Check......................................312
Fuel Filter
.........................................................312
Changing the 12V Battery...........................312
Checking the Wiper Blades........................314
Changing the Wiper Blades........................314
Adjusting the Headlamps............................315
Changing a Bulb
............................................316
Bulb Specification Chart..............................316
Changing the Engine Air Filter..................319
Vehicle Care
General Information.....................................320
Cleaning Products
.......................................320
Cleaning the Exterior
....................................321
Waxing............................................................322
Cleaning the Engine....................................322
Cleaning the Windows and Wiper Blades.........................................................323
4
MKZ (CC9) Canada/United States of America, enUSA, First Printing Table of Contents

Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
8
MKZ (CC9) Canada/United States of America, enUSA, First Printing IntroductionE162384 E71340

Engine Oil
If it illuminates with the engine
running or when you are driving,
this indicates a malfunction. Stop
your vehicle as soon as it is safe to do so
and switch the engine off. Check the engine
oil level. See Engine Oil Check (page 301).
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by your authorized
dealer immediately.
Fasten Seatbelt It will illuminate and a chime will
sound to remind you to fasten your
seatbelt.
See Seatbelt Reminder
(page 40).
Front Airbag If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates a
malfunction. Have the system checked by
your authorized dealer. Heads Up Display
(If Equipped) A red beam of lights will illuminate
on the windshield in certain
instances when using adaptive
cruise control and/or the collision warning
system. It will also illuminate momentarily
when you start your vehicle to make sure the
display works.
High Beam It will illuminate when you switch
the high beam headlamps on. It
will flash when you use the
headlamp flasher.
Hood Ajar Displays when the ignition is on
and the hood is not completely
closed.
Low Fuel Level It will illuminate when the fuel level
is low or the fuel tank is nearly
empty. Refuel as soon as possible.Low Tire Pressure Warning It will illuminate when your tire
pressure is low. If the lamp remains
on with the engine running or
when driving, check your tire pressure as
soon as possible.
It will also illuminate momentarily when you
switch the ignition on to confirm the lamp is
functional. If it does not illuminate when you
switch the ignition on, or begins to flash at
any time, have the system checked by your
authorized dealer.
Low Washer Fluid It will illuminate when the
windshield washer fluid is low.
Parking Lamps It will illuminate when you switch
the parking lamps on.
105
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Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warningstays on or continues to come on with your engine running, contact your \
authorized dealer as soon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less. See Engine Oil Check (page 301).
Change Engine Oil Soon
Displayed when the oil life left reaches 0%.
See Engine Oil Check (page 301).
Oil Change Required
Indicates the brake fluid level is low and the brake system should be inspected immediately.See
Brake Fluid Check (page 311).
Brake Fluid Level Low
Displays when the brake system needs servicing. Stop the vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessively high.
Engine Coolant Over Temperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level Low
Displays when the engine has reduced power in order to help reduce high \
coolant temperatures.
Power Reduced to Lower Engine Temp
Displays to indicate that the vehicle is still in Transport or Factory mode. This may not allow somefeatures to operate properly. See your authorized dealer.
Transport / Factory Mode
Informs the driver that the powertrain needs service due to a powertrain\
malfunction.
See Manual
124
MKZ (CC9) Canada/United States of America, enUSA, First Printing Information Displays

Engine coolant reservoir. See Engine Coolant Check (page 303).
A
Engine oil dipstick.
See Engine Oil Dipstick (page 301).
B
Engine oil filler cap.
See Engine Oil Check (page 301).
C
Brake fluid reservoir.
See Brake Fluid Check (page 311).
D
Battery.
See Changing the 12V Battery (page 312).
E
Engine compartment fuse box.
See Fuses (page 275).
F
Air filter.
See Changing the Engine Air Filter (page 319).
G
Washer system fluid reservoir.
See Washer Fluid Check (page 312).
H
298
MKZ (CC9) Canada/United States of America, enUSA, First Printing Maintenance

Engine coolant reservoir. See Engine Coolant Check (page 303).
A.
Engine oil filler cap.
See Engine Oil Check (page 301).
B.
Engine oil dipstick.
See Engine Oil Dipstick (page 301).
C.
Brake fluid reservoir.
See Brake Fluid Check (page 311).
D.
Battery.
See Changing the 12V Battery (page 312).
E.
Engine compartment fuse box.
See Fuses (page 275).
F.
Air filter assembly.
See Changing the Engine Air Filter (page 319).
G.
Automatic transmission dipstick.
See Automatic Transmission Fluid Check (page 307).
H.
Washer fluid reservoir.
See Washer Fluid Check (page 312).
I.
300
MKZ (CC9) Canada/United States of America, enUSA, First Printing Maintenance

ENGINE OIL DIPSTICK - 2.0L
MINA
MAXB
ENGINE OIL DIPSTICK - 3.0L Minimum.
A
Maximum.
B
ENGINE OIL CHECK
To check the engine oil level consistently
and accurately, do the following:
1. Make sure the parking brake is on. Make
sure the transmission is in park (P) or
neutral (N).
2. Run the engine until it reaches normal operating temperature.
3. Make sure that your vehicle is on level ground. 4.
Switch the engine off and wait 15 minutes
for the oil to drain into the oil pan.
Checking the engine oil level too soon
after you switch the engine off may result
in an inaccurate reading.
5. Open the hood. See Opening and
Closing the Hood (page 295).
6. Remove the dipstick and wipe it with a clean, lint-free cloth.
See Under Hood
Overview (page 297).
7. Replace the dipstick and remove it again
to check the oil level.
See Engine Oil
Dipstick (page 301).
8. Make sure that the oil level is between the maximum and minimum marks. If the
oil level is at the minimum mark, add oil
immediately.
See Capacities and
Specifications (page 374).
9. If the oil level is correct, replace the dipstick and make sure it is fully seated.
Note: Do not remove the dipstick when the
engine is running.
Note: If the oil level is between the maximum
and minimum marks, the oil level is
acceptable. Do not add oil.
301
MKZ (CC9) Canada/United States of America, enUSA, First Printing MaintenanceE142462 E188072
AB

Note:
The oil consumption of new engines
reaches its normal level after approximately
3,100 mi (5,000 km).
Adding Engine Oil WARNING
Do not remove the filler cap when the
engine is running.
Do not use supplemental engine oil additives
because they are unnecessary and could
lead to engine damage that may not be
covered by the vehicle Warranty. Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol conforms
to the current engine and emission system
protection standards and fuel economy
requirements of the International Lubricants
Specification Advisory Committee (ILSAC),
comprised of U.S. and Japanese automobile
manufacturers.
To top up the engine oil level do the
following:
Clean the area surrounding the engine oil
filler cap before you remove it.
1. Remove the engine oil filler cap.
See
Under Hood Overview (page 297). Turn
it counterclockwise and remove it.
2. Add engine oil that meets the correct specification.
See Capacities and
Specifications (page 374). You may have
to use a funnel to pour the engine oil into
the opening.
3. Recheck the oil level.
4. If the oil level is correct, replace the dipstick and make sure it is fully seated. 5. Replace the engine oil filler cap. Turn it
clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR RESET
Use the information display controls on the
steering wheel to reset the oil change
indicator.
302
MKZ (CC9) Canada/United States of America, enUSA, First Printing MaintenanceE142732