Towing
Towing a Trailer.............................................249
Recommended Towing Weights..............250
Essential Towing Checks...........................252
Towing the Vehicle on Four Wheels
.......254
Driving Hints
Breaking-In....................................................256
Economical Driving
......................................256
Driving Through Water
...............................256
Floor Mats
.......................................................257
Roadside Emergencies
Roadside Assistance
...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Post-Crash Alert System.............................264
Transporting the Vehicle............................264
Towing Points
................................................265
Customer Assistance
Getting the Services You Need
................267 In California (U.S. Only)...............................268
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................269
Utilizing the Mediation/Arbitration Program (Canada Only)...........................................270
Getting Assistance Outside the U.S. and Canada.........................................................271
Ordering Additional Owner's Literature....................................................272
Reporting Safety Defects (U.S. Only).......273
Reporting Safety Defects (Canada Only)............................................................273
Fuses
Fuse Specification Chart
............................275
Changing a Fuse..........................................292
Maintenance
General Information
....................................295
Opening and Closing the Hood...............295
Under Hood Overview - 2.0L
....................297
Under Hood Overview - 3.0L....................299
Engine Oil Dipstick - 2.0L............................301
Engine Oil Dipstick - 3.0L............................301 Engine Oil Check..........................................301
Oil Change Indicator Reset.......................302
Engine Coolant Check................................303
Automatic Transmission Fluid Check......307
Brake Fluid Check..........................................311
Washer Fluid Check......................................312
Fuel Filter
.........................................................312
Changing the 12V Battery...........................312
Checking the Wiper Blades........................314
Changing the Wiper Blades........................314
Adjusting the Headlamps............................315
Changing a Bulb
............................................316
Bulb Specification Chart..............................316
Changing the Engine Air Filter..................319
Vehicle Care
General Information.....................................320
Cleaning Products
.......................................320
Cleaning the Exterior
....................................321
Waxing............................................................322
Cleaning the Engine....................................322
Cleaning the Windows and Wiper Blades.........................................................323
4
MKZ (CC9) Canada/United States of America, enUSA, First Printing Table of Contents
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
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MKZ (CC9) Canada/United States of America, enUSA, First Printing IntroductionE162384 E71340
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Ford Motor Company (Ford of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford of
Canada, in Canada) may, where permitted
by law, use vehicle diagnostic information
for vehicle improvement or with other
information we may have about you, (e.g.,
your contact information), to offer you
9
MKZ (CC9) Canada/United States of America, enUSA, First Printing Introduction E161353 E139213 E167012 E138639
Battery
If it illuminates while driving, it
indicates a malfunction. Switch off
all unnecessary electrical
equipment and have the system checked by
your authorized dealer immediately.
Blind Spot Monitor (If Equipped) It will illuminate when you switch
this feature off or in conjunction
with a message.
See Blind Spot
Information System (page 231). See
Information Messages (page 114).
Brake System It will illuminate when you engage
the parking brake with the ignition
on.
If it illuminates when you are driving, check
that the parking brake is not engaged. If the
parking brake is not engaged, this indicates
low brake fluid level or a brake system
malfunction. Have the system checked
immediately by your authorized dealer. WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance may occur.
It will take you longer to stop your vehicle.
Have your vehicle checked by your
authorized dealer immediately. Driving
extended distances with the parking brake
engaged can cause brake failure and the risk
of personal injury. Cruise Control
(If Equipped)
It will illuminate when you switch
this feature on.
Direction Indicator Illuminates when the left or right
turn signal or the hazard warning
flasher is turned on. If the
indicators stay on or flash faster, check for a
burned out bulb.
See Changing a Bulb
(page 316). Door Ajar Displays when the ignition is on
and any door is not completely
closed.
Electric Park Brake It will illuminate or flash when the
electric parking brake has a
malfunction.
See Electric Parking
Brake (page 189).
Engine Coolant Temperature Illuminates when the engine
coolant temperature is high. Stop
the vehicle as soon as possible,
switch off the engine and let cool.
See
Engine Coolant Check (page 303).
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Instrument Cluster E151262 E144522 E71340 E146190
Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warningstays on or continues to come on with your engine running, contact your \
authorized dealer as soon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less. See Engine Oil Check (page 301).
Change Engine Oil Soon
Displayed when the oil life left reaches 0%.
See Engine Oil Check (page 301).
Oil Change Required
Indicates the brake fluid level is low and the brake system should be inspected immediately.See
Brake Fluid Check (page 311).
Brake Fluid Level Low
Displays when the brake system needs servicing. Stop the vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessively high.
Engine Coolant Over Temperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level Low
Displays when the engine has reduced power in order to help reduce high \
coolant temperatures.
Power Reduced to Lower Engine Temp
Displays to indicate that the vehicle is still in Transport or Factory mode. This may not allow somefeatures to operate properly. See your authorized dealer.
Transport / Factory Mode
Informs the driver that the powertrain needs service due to a powertrain\
malfunction.
See Manual
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Information Displays
GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale value.
There is a large network of authorized
dealers that are there to help you with their
professional servicing expertise. We believe
that their specially trained technicians are
best qualified to service your vehicle properly
and expertly. They are supported by a wide
range of highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which parts
and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the engine
running in an enclosed space, unless you
are sure you have enough ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away from
the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1. Set the parking brake and shift to park
(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD 1. To open the hood, go inside the vehicle
and pull the hood release handle located
under the left-hand side of the instrument
panel.
295
MKZ (CC9) Canada/United States of America, enUSA, First Printing MaintenanceE142457
Engine coolant reservoir. See Engine Coolant Check (page 303).
A
Engine oil dipstick.
See Engine Oil Dipstick (page 301).
B
Engine oil filler cap.
See Engine Oil Check (page 301).
C
Brake fluid reservoir.
See Brake Fluid Check (page 311).
D
Battery.
See Changing the 12V Battery (page 312).
E
Engine compartment fuse box.
See Fuses (page 275).
F
Air filter.
See Changing the Engine Air Filter (page 319).
G
Washer system fluid reservoir.
See Washer Fluid Check (page 312).
H
298
MKZ (CC9) Canada/United States of America, enUSA, First Printing Maintenance
Engine coolant reservoir. See Engine Coolant Check (page 303).
A.
Engine oil filler cap.
See Engine Oil Check (page 301).
B.
Engine oil dipstick.
See Engine Oil Dipstick (page 301).
C.
Brake fluid reservoir.
See Brake Fluid Check (page 311).
D.
Battery.
See Changing the 12V Battery (page 312).
E.
Engine compartment fuse box.
See Fuses (page 275).
F.
Air filter assembly.
See Changing the Engine Air Filter (page 319).
G.
Automatic transmission dipstick.
See Automatic Transmission Fluid Check (page 307).
H.
Washer fluid reservoir.
See Washer Fluid Check (page 312).
I.
300
MKZ (CC9) Canada/United States of America, enUSA, First Printing Maintenance