Towing
Towing a Trailer.............................................249
Recommended Towing Weights..............250
Essential Towing Checks...........................252
Towing the Vehicle on Four Wheels
.......254
Driving Hints
Breaking-In....................................................256
Economical Driving
......................................256
Driving Through Water
...............................256
Floor Mats
.......................................................257
Roadside Emergencies
Roadside Assistance
...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Post-Crash Alert System.............................264
Transporting the Vehicle............................264
Towing Points
................................................265
Customer Assistance
Getting the Services You Need
................267 In California (U.S. Only)...............................268
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................269
Utilizing the Mediation/Arbitration Program (Canada Only)...........................................270
Getting Assistance Outside the U.S. and Canada.........................................................271
Ordering Additional Owner's Literature....................................................272
Reporting Safety Defects (U.S. Only).......273
Reporting Safety Defects (Canada Only)............................................................273
Fuses
Fuse Specification Chart
............................275
Changing a Fuse..........................................292
Maintenance
General Information
....................................295
Opening and Closing the Hood...............295
Under Hood Overview - 2.0L
....................297
Under Hood Overview - 3.0L....................299
Engine Oil Dipstick - 2.0L............................301
Engine Oil Dipstick - 3.0L............................301 Engine Oil Check..........................................301
Oil Change Indicator Reset.......................302
Engine Coolant Check................................303
Automatic Transmission Fluid Check......307
Brake Fluid Check..........................................311
Washer Fluid Check......................................312
Fuel Filter
.........................................................312
Changing the 12V Battery...........................312
Checking the Wiper Blades........................314
Changing the Wiper Blades........................314
Adjusting the Headlamps............................315
Changing a Bulb
............................................316
Bulb Specification Chart..............................316
Changing the Engine Air Filter..................319
Vehicle Care
General Information.....................................320
Cleaning Products
.......................................320
Cleaning the Exterior
....................................321
Waxing............................................................322
Cleaning the Engine....................................322
Cleaning the Windows and Wiper Blades.........................................................323
4
MKZ (CC9) Canada/United States of America, enUSA, First Printing Table of Contents
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
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MKZ (CC9) Canada/United States of America, enUSA, First Printing IntroductionE162384 E71340
Programming or Changing
Configurable Settings
Use the information display to program or
change your optional MyKey settings.
1. Switch the ignition on using the key or
the transmitter you want to program.
2. Access the main menu in the information
display and then scroll through the
menus to change the settings of your
MyKey. See Information Displays (page
108).
3. Follow the instructions in the display.
4. A confirmation message appears in the display after you finish programming your
MyKey. The programmed restrictions
apply when you restart your vehicle with
the programmed key or transmitter.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. If you switch
the engine off, you must use an admin key
to change or clear your optional MyKey
settings. CLEARING ALL MYKEYS
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to their
original admin key status at once. To clear
all MyKeys of all MyKey settings, use the
information display.
1. Switch the ignition on using an admin
key.
2. Access the main menu in the information
display and then scroll through the
menus to begin clearing your MyKey
programming. See Information Displays
(page
108).
3. Follow the instructions in the display.
4. A confirmation message appears in the display after you finish clearing your
MyKeys.
Note: When you clear your MyKeys, you
remove all restrictions and return all MyKeys
to their original admin key status. You cannot
remove the MyKey restrictions individually. CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
information display.
See Information
Displays (page 108).
MyKey Distance
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
admin key user recently cleared and then
recreated a MyKey.
Number of MyKeys
Indicates the number of MyKeys
programmed to your vehicle. Use this feature
to detect how many MyKeys you have for
your vehicle and determine when all MyKeys
have been deleted.
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Variations:
Note:
The low fuel reminder can appear at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal.
Engine Coolant Temperature Gauge
Indicates engine coolant temperature. At
normal operating temperature, the level
indicator will be in the normal range. If the
engine coolant temperature exceeds the
normal range, stop the vehicle as soon as
safely possible, switch off the engine and let
the engine cool. WARNING
Never remove the coolant reservoir
cap while the engine is running or hot. WARNING LAMPS AND
INDICATORS
The following warning lamps and indicators
will alert you to a vehicle condition that may
become serious. Some lamps will illuminate
when you start your vehicle to make sure
they work. If any lamps remain on after
starting your vehicle, refer to the respective
system warning lamp for further information.
Note:
Some warning indicators appear in
the information display and function the
same as a warning lamp, but do not display
when you start your vehicle.
Adaptive Cruise Control (If Equipped) The speed control system indicator
light changes color to indicate
what mode the system is in:
See
Using Adaptive Cruise Control (page 216).
On (white light): Illuminates when the
adaptive cruise control system is turned on.
Turns off when the speed control system is
turned off. Engaged (green light): Illuminates when the
adaptive cruise control system is engaged.
Turns off when the speed control system is
disengaged.
Anti-Lock Braking System
If it illuminates when you are
driving, this indicates a
malfunction. You will continue to
have the normal braking system (without
ABS) unless the brake system warning lamp
is also illuminated. Have the system checked
by your authorized dealer.
Autohold Active It illuminates when the system
holds your vehicle stationary.
Autohold Unavailable It illuminates when the system is
on, but unavailable to hold your
vehicle stationary.
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Battery
If it illuminates while driving, it
indicates a malfunction. Switch off
all unnecessary electrical
equipment and have the system checked by
your authorized dealer immediately.
Blind Spot Monitor (If Equipped) It will illuminate when you switch
this feature off or in conjunction
with a message.
See Blind Spot
Information System (page 231). See
Information Messages (page 114).
Brake System It will illuminate when you engage
the parking brake with the ignition
on.
If it illuminates when you are driving, check
that the parking brake is not engaged. If the
parking brake is not engaged, this indicates
low brake fluid level or a brake system
malfunction. Have the system checked
immediately by your authorized dealer. WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance may occur.
It will take you longer to stop your vehicle.
Have your vehicle checked by your
authorized dealer immediately. Driving
extended distances with the parking brake
engaged can cause brake failure and the risk
of personal injury. Cruise Control
(If Equipped)
It will illuminate when you switch
this feature on.
Direction Indicator Illuminates when the left or right
turn signal or the hazard warning
flasher is turned on. If the
indicators stay on or flash faster, check for a
burned out bulb.
See Changing a Bulb
(page 316). Door Ajar Displays when the ignition is on
and any door is not completely
closed.
Electric Park Brake It will illuminate or flash when the
electric parking brake has a
malfunction.
See Electric Parking
Brake (page 189).
Engine Coolant Temperature Illuminates when the engine
coolant temperature is high. Stop
the vehicle as soon as possible,
switch off the engine and let cool.
See
Engine Coolant Check (page 303).
104
MKZ (CC9) Canada/United States of America, enUSA, First Printing Instrument Cluster E151262 E144522 E71340 E146190
Engine Oil
If it illuminates with the engine
running or when you are driving,
this indicates a malfunction. Stop
your vehicle as soon as it is safe to do so
and switch the engine off. Check the engine
oil level. See Engine Oil Check (page 301).
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by your authorized
dealer immediately.
Fasten Seatbelt It will illuminate and a chime will
sound to remind you to fasten your
seatbelt.
See Seatbelt Reminder
(page 40).
Front Airbag If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates a
malfunction. Have the system checked by
your authorized dealer. Heads Up Display
(If Equipped) A red beam of lights will illuminate
on the windshield in certain
instances when using adaptive
cruise control and/or the collision warning
system. It will also illuminate momentarily
when you start your vehicle to make sure the
display works.
High Beam It will illuminate when you switch
the high beam headlamps on. It
will flash when you use the
headlamp flasher.
Hood Ajar Displays when the ignition is on
and the hood is not completely
closed.
Low Fuel Level It will illuminate when the fuel level
is low or the fuel tank is nearly
empty. Refuel as soon as possible.Low Tire Pressure Warning It will illuminate when your tire
pressure is low. If the lamp remains
on with the engine running or
when driving, check your tire pressure as
soon as possible.
It will also illuminate momentarily when you
switch the ignition on to confirm the lamp is
functional. If it does not illuminate when you
switch the ignition on, or begins to flash at
any time, have the system checked by your
authorized dealer.
Low Washer Fluid It will illuminate when the
windshield washer fluid is low.
Parking Lamps It will illuminate when you switch
the parking lamps on.
105
MKZ (CC9) Canada/United States of America, enUSA, First Printing Instrument Cluster E156133 E159324 E132353
Powertrain Fault
Illuminates when a powertrain or
an AWD fault has been detected.
Contact your authorized dealer as
soon as possible.
Service Engine Soon If the service engine soon indicator
light stays illuminated after the
engine is started, it indicates that
the On Board Diagnostics system (OBD) has
detected a malfunction of the vehicle
emissions control system. Refer to On board
diagnostics (OBD) in the Fuel and Refueling
chapter for more information about having
your vehicle serviced. See Emission Control
System (page 170).
If the light is blinking, engine misfire is
occurring which could damage your catalytic
converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and
have your vehicle serviced immediately. WARNING
Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter, the fuel
system, interior floor coverings or other
vehicle components, possibly causing a fire.
Have an authorized dealer service your
vehicle immediately. The service engine soon indicator light
illuminates when the ignition is first turned
on prior to engine start to check the bulb and
to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light will
stay on until the engine is cranked, then turn
itself off if no malfunctions are present.
However, if after 15 seconds the service
engine soon light blinks eight times, it means
that the vehicle is not ready for I/M testing.
See
Emission Control System (page 170).
Stability Control It will flash when the system is
active. If it remains illuminated or
does not illuminate when you
switch the ignition on, this indicates a
malfunction. During a malfunction the system
will switch off. Have the system checked by
your authorized dealer immediately.
See
Using Stability Control (page 197).
Stability Control Off It will illuminate when you switch
the system off. It will go out when
you switch the system back on or
when you switch the ignition off. See Using
Stability Control
(page 197).
Trunk Ajar Displays when the ignition is on
and the trunk is not completely
closed.
106
MKZ (CC9) Canada/United States of America, enUSA, First Printing Instrument Cluster E138639 E130458 E159323
Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warningstays on or continues to come on with your engine running, contact your \
authorized dealer as soon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less. See Engine Oil Check (page 301).
Change Engine Oil Soon
Displayed when the oil life left reaches 0%.
See Engine Oil Check (page 301).
Oil Change Required
Indicates the brake fluid level is low and the brake system should be inspected immediately.See
Brake Fluid Check (page 311).
Brake Fluid Level Low
Displays when the brake system needs servicing. Stop the vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessively high.
Engine Coolant Over Temperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level Low
Displays when the engine has reduced power in order to help reduce high \
coolant temperatures.
Power Reduced to Lower Engine Temp
Displays to indicate that the vehicle is still in Transport or Factory mode. This may not allow somefeatures to operate properly. See your authorized dealer.
Transport / Factory Mode
Informs the driver that the powertrain needs service due to a powertrain\
malfunction.
See Manual
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