
Less Cost to Properly Maintain Your Vehicle
Lincoln Protect also offers a Premium
Maintenance Plan that covers all scheduled
maintenance, and selected wear items. The
coverage is prepaid, so you never have to
worry about the cost of your vehicle
’s
maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers and struts.
• Engine cooling hoses, clamps and
o-rings.
• Engine belts.
• Diesel exhaust fluid replenishment. Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Lincoln Protect has to
offer while paying over time. You are
pre-approved with no credit check or
hassles. To learn more, call our Lincoln
Protect Extended Service Plan specialists at
800-367-3377.
Complete the information below and mail to:
Lincoln Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232
EXTENDED SERVICE PLANS (CANADA
ONLY)
You can get more protection for your vehicle
by purchasing a Lincoln Extended Service
Plan. Lincoln Extended Service Plan is the
only service contract backed by Lincoln
Motor Company of Canada, Limited.
Depending on the plan you purchase, Lincoln
Extended Service Plan provides benefits
such as: •
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after your
New Vehicle Limited Warranty Coverage
expires.
• Roadside Assistance benefits.
There are several Lincoln Extended Service
Plans available in various time, distance and
deductible combinations. Each plan is
tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Lincoln Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Lincoln Motor Company dealers.
Note: Repairs performed outside of Canada,
the United States and Mexico are not eligible
for Lincoln Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Lincoln of
Canada dealer or www.Lincoln.ca to find the
Lincoln Extended Service Plan that is right
for you.
494
MKZ (CC9) Canada/United States of America, enUSA, First Printing Lincoln Protect

When to expect the message prompting you to change your oil
Vehicle use and example
Interval
Normal
7500-10000 miles (12000-16000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles (8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(4800-7999 km) Maximum load or towing
Extreme hot or cold operation
500
MKZ (CC9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Perform the services shown in the following
tables when specified or within 3000 miles
(4800 kilometers) of the message appearing
in the information display prompting you to
change your oil.
•
Example 1: The message comes on at
28751 miles (46270 kilometers). Perform
the 30000-mile (48000 kilometer)
automatic transmission fluid replacement. •
Example 2
: The message has not come
on, but the odometer reads 30000 miles
(48000 kilometers) (for example, the
Intelligent Oil-Life Monitor was reset at
25000 miles [40000 kilometers]).
Perform the engine air filter replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by information display and per\
form services listed in the Normal
Scheduled Maintenance chart.
As required
Inspect rear axle and U-joints.
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Every 30000 miles (48000
km)
Change automatic transmission fluid.
Replace spark plugs.
Every 60000 miles (96000
km)
504
MKZ (CC9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Auxiliary Power Points.................................156
110 Volt AC Power Point....................................156
12 Volt DC Power Point......................................156
Locations...............................................................156
AWD See: All-Wheel Drive...........................................179
B
Battery See: Changing the 12V Battery........................312
Blind Spot Information System..................231 Switching the System Off and On..................233
System Errors......................................................233
Using the System................................................231
Bonnet Lock See: Opening and Closing the Hood............295
Booster Seats..................................................28
Types of Booster Seats.......................................29
Brake Fluid Check..........................................311
Brakes..............................................................188 General Information............................................188
Breaking-In....................................................256
Bulb Specification Chart..............................316
C
Cabin Air Filter
...............................................138 California Proposition 65
...............................12
Capacities and Specifications - 2.0L.......374 Specifications......................................................375
Capacities and Specifications - 3.0L.......379 Specifications.......................................................381
Capacities and Specifications...................367
Car Wash See: Cleaning the Exterior................................
321
Center Console..............................................158 Rear Seat Armrest...............................................158
Changing a Bulb
............................................316
Lamp Assembly Condensation........................316
Replacing Bulbs...................................................316
Changing a Fuse..........................................292 Fuses.....................................................................292
Changing a Road Wheel.............................357 Changing a Road Wheel Procedure..............
359
Dissimilar Spare Wheel and Tire Assembly Information......................................................358
Stowing the Flat Tire..........................................363
Stowing the Flat Tire Using the Retainer Strap..................................................................363
Changing the 12V Battery...........................312
Changing the Engine Air Filter..................319
Changing the Wiper Blades........................314
Checking MyKey System Status.................62 MyKey Distance....................................................62
Number of Admin Keys.......................................63 Number of MyKeys...............................................62
Checking the Wiper Blades........................314
Child Restraint and Seatbelt Maintenance...................................................41
Child Restraint Positioning
............................31
Child Safety.......................................................17
General Information...............................................17
Child Safety Locks..........................................32 Left-Hand Side.......................................................33
Right-Hand Side....................................................33
Cleaning Leather Seats..............................326
Cleaning Products
.......................................320
Cleaning the Alloy Wheels.........................327
Cleaning the Engine....................................322
Cleaning the Exterior
....................................321
Exterior Chrome Parts........................................321
Exterior Plastic Parts..........................................322
Stripes or Graphics............................................322
Underbody...........................................................322
Under Hood.........................................................322
Cleaning the Instrument Panel and Instrument Cluster Lens
...........................325
Cleaning the Interior....................................323
Cleaning Alcantara Microfiber Cloth
Fabric................................................................324
Cleaning the Windows and Wiper Blades
...........................................................323
Clearing All MyKeys.......................................62
552
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Engine Oil Check..........................................301
Adding Engine Oil..............................................302
Engine Oil Dipstick - 2.0L............................301
Engine Oil Dipstick - 3.0L............................301
Engine Specifications - 2.0L......................367 Drivebelt Routing................................................368
Engine Specifications - 3.0L......................368 Drivebelt Routing................................................369
Entertainment.................................................419 AM/FM Radio........................................................421
Apps.......................................................................432
Bluetooth Stereo or USB..................................430
CD (If equipped)..................................................429
HD Radio ™ Information (If Available)..............425
SIRIUS® Satellite Radio (If Activated)..............421
Sources.................................................................420
Supported Media Players, Formats and Metadata Information....................................432
USB Ports.............................................................432
Environment......................................................16
EPB See: Electric Parking Brake..............................189
Essential Towing Checks...........................252 Before Towing a Trailer.....................................253
Hitches..................................................................252
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................253
Safety Chains......................................................252 Trailer Brakes......................................................252
Trailer Lamps.......................................................252
When Towing a Trailer.......................................253
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors
................................................94
Auto-Dimming Feature........................................96
Auto-Folding Mirrors............................................95
Blind Spot Monitor................................................97
Fold-Away Exterior Mirrors.................................
95
Heated Exterior Mirrors.......................................96
Integrated Blind Spot Mirrors............................96
Lincoln Welcome Mat..........................................96
Memory Mirrors.....................................................96
Power Exterior Mirrors.........................................94
Signal Indicator Mirrors.......................................
96
F
Fastening the Seatbelts................................35 Rear Inflatable Seatbelt.......................................37
Seatbelt Locking Modes.....................................36
Using Seatbelts During Pregnancy..................35
Flat Tire Inflation See: Tire Sealant and Inflator Kit....................330
Floor Mats
.......................................................257 Front Parking Aid
.........................................200
Obstacle Distance Indicator.............................201
Front Passenger Sensing System...............47
Fuel and Refueling
........................................164
Fuel Consumption.........................................169
Calculating Fuel Economy................................170
Filling the Tank.....................................................169
Fuel Filter
.........................................................312
Fuel Quality.....................................................165
Choosing the Right Fuel....................................165
Fuel Shutoff...................................................260
Fuses...............................................................275
Fuse Specification Chart
............................275
Passenger Compartment Fuse Panel...........287
Power Distribution Box.....................................275
G
Garage Door Opener See: Universal Garage Door Opener..............151
Gauges..............................................................101 Engine Coolant Temperature Gauge.............103
Fuel Gauge...........................................................102
Information Display.............................................102
General Information on Radio Frequencies...................................................54
Intelligent Access..................................................54
554
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

R
Rear Parking Aid..........................................200
Obstacle Distance Indicator............................200
Rear Seat Armrest.........................................150
Armrest pass-through........................................150
Rear Seats.......................................................146
Rear View Camera.........................................211 Using the Rear View Camera System............212
Rear View Camera See: Rear View Camera......................................211
Recommended Towing Weights
..............250
Refueling..........................................................167
Remote Control...............................................55 Car Finder...............................................................57
Intelligent Access Key.........................................55
Remote Start...........................................................57
Replacing the Battery..........................................55
Sounding the Panic Alarm..................................57
Remote Start...................................................138 Automatic Settings..............................................138
Repairing Minor Paint Damage.................326
Replacement Parts Recommendation........13 Collision Repairs.....................................................13
Scheduled Maintenance and Mechanical
Repairs.................................................................13
Warranty on Replacement Parts.........................
13 Replacing a Lost Key or Remote
Control............................................................59
Reporting Safety Defects (Canada Only)..............................................................273
Reporting Safety Defects (U.S. Only).......273
Roadside Assistance
...................................259
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................260
Vehicles Sold in Canada: Roadside Assistance Program Coverage........................................260
Vehicles Sold in Canada: Using Roadside Assistance.......................................................260
Vehicles Sold in the United States: Getting Roadside Assistance....................................259
Vehicles Sold in the United States: Using Roadside Assistance....................................259
Roadside Emergencies...............................259
Running-In See: Breaking-In.................................................256
Running Out of Fuel
.....................................166
Refilling With a Portable Fuel Container.......166
S
Safety Canopy™................................................51
Safety Precautions
........................................164
Scheduled Maintenance Record..............507
Scheduled Maintenance............................495 Seatbelt Extension
.........................................42
Seatbelt Height Adjustment.........................38
Seatbelt Reminder..........................................40 Belt-Minder™...........................................................40
Seatbelts...........................................................34 Principle of Operation..........................................34
Seatbelt Warning Lamp and Indicator Chime..............................................................39
Conditions of operation......................................39
Seats.................................................................139
Security..............................................................75
Settings...........................................................457 911 Assist...............................................................464
Ambient Lighting................................................472
Bluetooth..............................................................460
Clock......................................................................460
Display...................................................................473
General..................................................................470
Media Player........................................................458
Mobile Apps.........................................................468
Navigation............................................................466
Phone.....................................................................461
Radio......................................................................465
Sound....................................................................457
Valet Mode...........................................................474
Vehicle...................................................................472
Voice Control.......................................................473
Wi-Fi........................................................................\
471
558
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Side Airbags.....................................................49
Side Sensing System..................................202 Obstacle Distance Indicator............................202
Sitting in the Correct Position....................139
Snow Chains See: Using Snow Chains..................................352
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
On Board Diagnostics Data Link Connector............................................................14
Special Instructions...............................................13
Special Operating Conditions Scheduled Maintenance...............................................503
Exceptions............................................................506
Speed Control See: Cruise Control.............................................215
Stability Control.............................................196 Principle of Operation........................................196
Starting a Gasoline Engine
.........................160
Automatic Engine Shutdown.............................161
Failure to Start.......................................................161
Fast Restart...........................................................160
Guarding Against Exhaust Fumes..................162
Important Ventilating Information...................
162
Stopping the Engine When Your Vehicle is Moving...............................................................162
Stopping the Engine When Your Vehicle is Stationary..........................................................162 Starting and Stopping the Engine.............159
General Information............................................159
Steering...........................................................237 Electric Power Steering.....................................237
Steering Wheel
................................................78
Storage Compartments...............................158
Sunroof See: Moonroof.......................................................98
Sun Shades......................................................98
Sun Visors.........................................................98 Illuminated Vanity Mirror.....................................
98
Supplementary Restraints System
.............44
Principle of Operation..........................................44
Symbols Glossary
..............................................7
SYNC™ 3..........................................................390 General Information...........................................390
SYNC™ 3 Troubleshooting..........................474
T
Technical Specifications See: Capacities and Specifications................367
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).........................269
Tire Care
.........................................................337
Glossary of Tire Terminology..........................339
Information About Uniform Tire Quality
Grading.............................................................338 Information Contained on the Tire
Sidewall............................................................340
Temperature A B C.............................................339
Traction AA A B C...............................................338
Treadwear.............................................................338
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit....................330
Tire Pressure Monitoring System
.............353
Changing Tires With a Tire Pressure
Monitoring System.........................................354
Understanding Your Tire Pressure Monitoring System .............................................................355
Tire Repair Kit See: Tire Sealant and Inflator Kit....................330
Tire Sealant and Inflator Kit.......................330 First Stage: Reinflating the Tire with Sealing
Compound and Air........................................332
General Information...........................................330
Second Stage: Checking Tire Pressure.......335
Tips for Use of the Kit.........................................331
What to do after the Tire has been Sealed...............................................................335
What to do when a Tire Is Punctured............332
Tires See: Wheels and Tires......................................330
Towing a Trailer.............................................249 Load Placement..................................................249
559
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Towing Points................................................265
Installing the Recovery Hook..........................265
Recovery Hook Location..................................265
Towing the Vehicle on Four Wheels
.......254
Emergency Towing............................................254
Recreational Towing..........................................254
Towing.............................................................249
Traction Control.............................................194 Principle of Operation........................................194
Transmission Code Designation...............373
Transmission...................................................173
Transmission See: Transmission................................................173
Transporting the Vehicle............................264
Type Approvals.............................................546 RF Certification Logos for Tire Pressure
Monitoring Sensor(s).....................................546
U
Under Hood Overview - 2.0L
....................297
Under Hood Overview - 3.0L....................299
Universal Garage Door Opener
.................151
HomeLink Wireless Control System................151
Using Adaptive Cruise Control..................216 Automatic Cancellation....................................220
Blocked Sensor..................................................222
Canceling the Set Speed.................................
220 Changing the Set Speed..................................220
Detection Issues..................................................221
Following a Vehicle.............................................218
Following a Vehicle to a Complete Stop.......218
Hilly Condition Usage........................................221
Overriding the System......................................220
Park Brake Application......................................221
Resuming the Set Speed.................................
220
Setting the Adaptive Cruise Speed................217
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary.......................................
217
Setting the Gap Distance..................................218
Switching Adaptive Cruise Control Off..........221
Switching Adaptive Cruise Control On..........217
Switching to Normal Cruise Control..............224
System Not Available........................................222
Using All-Wheel Drive..................................179 Driving In Special Conditions With All-Wheel
Drive (AWD).......................................................181
Operating AWD Vehicles With Spare or Mismatched Tires............................................181
Using Cruise Control....................................215 Switching Cruise Control Off............................216
Switching Cruise Control On............................215
Using MyKey With Remote Start Systems..........................................................63
Using Snow Chains......................................352
Using Stability Control
..................................197 Using Summer Tires
....................................352
Using Traction Control.................................194 Switching the System Off..................................194
System Indicator Lights and Messages.........
194
Using a Switch......................................................194
Using the Information Display Controls.........194
Using Voice Recognition............................408 Audio Voice Commands....................................410
Climate Voice Commands..................................411
Mobile App Voice Commands.........................415
Navigation Voice Commands...........................414
Phone Voice Commands....................................411
SiriusXM Traffic and Travel Link Voice
Commands.......................................................416
Voice Settings Commands................................417
Utilizing the Mediation/Arbitration Program (Canada Only)
.............................................270
V
Vehicle Care
..................................................320
General Information...........................................320
Vehicle Certification Label.........................372
Vehicle Identification Number...................372
Vehicle Storage
.............................................327
Battery...................................................................328
Body.......................................................................327
Brakes...................................................................328
560
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index