Security
Passive Anti-Theft System............................75
Anti-Theft Alarm..............................................76
Steering Wheel
Adjusting the Steering Wheel......................78
Audio Control
...................................................79
Voice Control
...................................................80
Cruise Control
.................................................80
Information Display Control
.........................80
Heated Steering Wheel..................................81
Wipers and Washers
Windshield Wipers
.........................................82
Autowipers.......................................................82
Windshield Washers
.......................................84
Lighting
Lighting Control
..............................................85
Autolamps.........................................................85
Instrument Lighting Dimmer........................86
Headlamp Exit Delay
......................................87
Daytime Running Lamps
...............................87 Automatic High Beam Control
....................88
Adaptive Headlamps.....................................89
Direction Indicators
........................................90
Welcome Lighting
............................................91
Interior Lamps
...................................................91
Ambient Lighting
............................................92
Windows and Mirrors
Power Windows
..............................................93
Global Opening and Closing.......................94
Exterior Mirrors
................................................94
Interior Mirror
...................................................97
Sun Visors.........................................................98
Sun Shades......................................................98
Moonroof..........................................................98
Instrument Cluster
Gauges..............................................................101
Warning Lamps and Indicators..................103
Audible Warnings and Indicators..............107
Information Displays
General Information......................................108 Information Messages
...................................114
Climate Control
Automatic Climate Control..........................134
Hints on Controlling the Interior Climate.........................................................136
Heated Windows and Mirrors....................137
Cabin Air Filter
...............................................138
Remote Start...................................................138
Seats
Sitting in the Correct Position....................139
Head Restraints
.............................................139
Power Seats.....................................................141
Memory Function..........................................145
Rear Seats.......................................................146
Heated Seats
..................................................147
Climate Controlled Seats
............................148
Rear Seat Armrest
.........................................150
Universal Garage Door Opener
Universal Garage Door Opener
.................151
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Towing
Towing a Trailer.............................................249
Recommended Towing Weights..............250
Essential Towing Checks...........................252
Towing the Vehicle on Four Wheels
.......254
Driving Hints
Breaking-In....................................................256
Economical Driving
......................................256
Driving Through Water
...............................256
Floor Mats
.......................................................257
Roadside Emergencies
Roadside Assistance
...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Post-Crash Alert System.............................264
Transporting the Vehicle............................264
Towing Points
................................................265
Customer Assistance
Getting the Services You Need
................267 In California (U.S. Only)...............................268
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................269
Utilizing the Mediation/Arbitration Program (Canada Only)...........................................270
Getting Assistance Outside the U.S. and Canada.........................................................271
Ordering Additional Owner's Literature....................................................272
Reporting Safety Defects (U.S. Only).......273
Reporting Safety Defects (Canada Only)............................................................273
Fuses
Fuse Specification Chart
............................275
Changing a Fuse..........................................292
Maintenance
General Information
....................................295
Opening and Closing the Hood...............295
Under Hood Overview - 2.0L
....................297
Under Hood Overview - 3.0L....................299
Engine Oil Dipstick - 2.0L............................301
Engine Oil Dipstick - 3.0L............................301 Engine Oil Check..........................................301
Oil Change Indicator Reset.......................302
Engine Coolant Check................................303
Automatic Transmission Fluid Check......307
Brake Fluid Check..........................................311
Washer Fluid Check......................................312
Fuel Filter
.........................................................312
Changing the 12V Battery...........................312
Checking the Wiper Blades........................314
Changing the Wiper Blades........................314
Adjusting the Headlamps............................315
Changing a Bulb
............................................316
Bulb Specification Chart..............................316
Changing the Engine Air Filter..................319
Vehicle Care
General Information.....................................320
Cleaning Products
.......................................320
Cleaning the Exterior
....................................321
Waxing............................................................322
Cleaning the Engine....................................322
Cleaning the Windows and Wiper Blades.........................................................323
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Table of Contents
The lamps will turn off if all the doors remain
closed and:
•
25 seconds have elapsed.
• You press the push button ignition
switch.
Battery Saver
If you leave the courtesy lamps, interior
lamps or headlamps on, the battery saver
shuts them off 10 minutes after you switch
the ignition off.
Accessory Mode Battery Saver for
Intelligent Access Keys
If you leave the ignition switched on, it shuts
off when it detects a certain amount of
battery drain, or after 45 minutes.
Luggage Compartment
From Inside Your Vehicle Press the button on the instrument
panel to open the luggage
compartment. With the Remote Control Press twice within three seconds
to open the luggage compartment.
From Outside Your Vehicle Press the exterior release button to open the
luggage compartment. Your vehicle must be
unlocked or have an intelligent access
transmitter within 3 ft (1 m) of the luggage
compartment.
Power Decklid
(If Equipped) WARNINGS
Make sure all persons are clear of the
power decklid area before using the
power decklid control. Keep keys out of the reach of children.
Do not allow children to operate or play
near an open or moving power decklid. You
should supervise the operation of the power
decklid at all times. Note:
Do not drive with the decklid open
unless you switch off the power feature.
Make sure the decklid is fully closed before
you drive your vehicle.
You can switch the power decklid feature on
or off in the information display. See
General
Information (page 108). The remote control
and instrument panel button will still operate
the decklid regardless of the setting.
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Do not operate the windshield wipers on a
dry windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to overheat. Always use the windshield
washers before you switch the windshield
wipers on.
On.A
High sensitivity.
B
Low sensitivity.
C During wet or winter driving conditions
where ice, snow or a salty road mist is
present, inconsistent or unexpected wiping
or smearing may occur. In these conditions,
you can do the following:
•
Lower the sensitivity of the autowipers
to reduce the amount of smearing on the
windshield.
• Switch to normal or high-speed wipe.
• Switch autowipers off.
Autowipers uses a rain sensor located in the
area around the interior mirror. The wipers
will operate when the rain sensor detects
water on the windshield. The rain sensor will
continue to monitor the amount of water on
the windshield and automatically adjust the
speed of the wipers.
Use the rotary control to adjust the sensitivity
of the autowipers. When you select low
sensitivity, the wipers will operate when the
sensor detects a large amount of water on
the windshield. When you select high
sensitivity, the wipers will operate when the
sensor detects a small amount of water on
the windshield. Keep the outside of the windshield clean.
The rain sensor is very sensitive and the
wipers may operate if dirt, mist or insects hit
the windshield.
Note:
Make sure you switch the windshield
wipers off before entering a car wash.
Note: If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades. See
Changing the Wiper Blades (page 314).
Note: If you switch autolamps and
autowipers on, the headlamps will
automatically turn on when the windshield
wipers continuously operate.
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LIGHTING CONTROL
Off.A
Parking lamps, instrument panel
lamps, license plate lamps and tail
lamps.
B
Headlamp low beam.
C Headlamp High Beam
Push the lever away from you to switch the
high beam on.
Push the lever away from you again or pull
the lever toward you to switch the high beam
off.
Headlamp Flasher Slightly pull the lever toward you and release
it to flash the headlamps.
AUTOLAMPS (If Equipped)
WARNING
The autolamps switch position may not
activate the headlamps in all low
visibility conditions, such as daytime fog.
Always ensure that your headlamps are
switched to auto or on, as appropriate, during
all low visibility conditions. Failure to do so
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When the lighting control is in the autolamps
position, the headlamps automatically turn
on in low light situations or when the wipers
activate.
If equipped, the following also activate when
the lighting control is in the autolamps
position and you switch them on in the
information display:
•
Configurable daytime running lamps.
• Automatic high beam control.
• Adaptive headlamp control. The headlamps remain on for a period of
time after you switch the ignition off. Use the
information display controls to adjust the
period of time that the headlamps remain
on. See Information Displays (page 108).
Note: With the headlamps in the autolamps
position, you cannot switch the high beam
headlamps on until the autolamps system
turns the low beam headlamps on.
Windshield Wiper Activated Headlamps
The windshield wiper activated headlamps
turn on within 10 seconds when you switch
the windshield wipers on and the lighting
control is in the autolamps position. They
turn off approximately 60 seconds after you
switch the windshield wipers off.
The headlamps will not turn on by wiper
activation:
• During a mist wipe.
• When the wipers are on to clear washer
fluid during a wash condition.
• If the wipers are in intermittent mode. Note:
If you switch autolamps and
autowipers on, the headlamps will
automatically turn on when the windshield
wipers continuously operate.
INSTRUMENT LIGHTING DIMMER
Note: If you disconnect and connect the
battery, or fully discharge and charge the
battery, the illuminated components will
switch to the maximum setting.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing LightingE142451
Press repeatedly or press and hold
to dim.
A
Press repeatedly or press and hold
to brighten.
B HEADLAMP EXIT DELAY
After you switch the ignition off, you can
switch the headlamps on by pulling the
direction indicator lever toward you. You will
hear a short tone. The headlamps will switch
off automatically after three minutes with any
door open or 30 seconds after the last door
has been closed. You can cancel this feature
by pulling the direction indicator toward you
again or switching the ignition on.
DAYTIME RUNNING LAMPS WARNING
The daytime running lamps system
does not activate the rear lamps and
may not provide adequate lighting during
low visibility driving conditions. Also, the
autolamps switch position may not activate
the headlamps in all low visibility conditions,
such as daytime fog. Make sure the
headlamps are switched to auto or on, as
appropriate, during all low visibility
conditions. Failure to do so may result in a
crash. Type 1 - Conventional (Non-
Configurable)
The daytime running lamps turn on when:
1. The ignition is switched to the on
position.
2. The transmission is not in park (P) for vehicles with automatic transmissions or
the parking brake is released for vehicles
with manual transmissions.
3. The lighting control is in the off, parking lamp or autolamps positions.
4. The headlamps are off.
Type 2 - Configurable
Switch the daytime running lamps on or off
using the information display controls. See
Information Displays (page 108).
The daytime running lamps turn on when:
1. They are switched on in the information display. See Information Displays (page
108
).
2. The ignition is switched to the on position.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing LightingE165337AB
3. The transmission is not in park (P) for
vehicles with automatic transmissions or
the parking brake is released for vehicles
with manual transmissions.
4. The lighting control is in the autolamps position.
5. The headlamps are off.
The other lighting control switch positions
do not activate the daytime running lamps,
and you can use them to temporarily override
autolamp control.
When switched off in the information display,
the daytime running lamps are off in all
lighting control switch positions. AUTOMATIC HIGH BEAM
CONTROL (If Equipped)
The system will automatically turn on your
high beams if it is dark enough and no other
traffic is present. When it detects the
headlights of an approaching vehicle, the tail
lamps of the preceding vehicle or street
lighting, the system will turn off the high
beams before they distract other drivers. The
low beams remain on.
Note: If it appears that automatic control of
the high beams is not functioning properly,
check the windshield in front of the camera
for a blockage. A clear view of the road is
required for proper system operation. Have
any windshield damage in the area of the
camera ’s field-of-view repaired.
Note: If the system detects a blockage, for
example bird droppings, bug splatter, snow
or ice, the system will go into low beam
mode until you clear the blockage. A
message may also appear in the instrument
cluster display noting the front camera is
blocked. Note:
Typical road dust, dirt and water spots
will not affect the performance of the
automatic high beam system. However, in
cold or inclement weather conditions, you
will notice a decrease in the availability of
the high beam system, especially at start up.
If you want to change the beam state
independently of the system, you may switch
the high beams on or off using the
multifunction switch. Automatic control will
resume when conditions are correct.
Note: Modification of the vehicle ride height
such as using much larger tires, may
degrade feature performance.
A camera sensor, centrally mounted behind
the windshield of your vehicle, continuously
monitors conditions to decide when to switch
the high beams off and on.
Once the system is active, the high beams
will switch on if:
• the ambient light level is low enough
• there is no traffic in front of the vehicle
• the vehicle speed is greater than
approximately
32 mph (52 km/h).
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Lighting