
Cleaning the Interior....................................323
Cleaning the Instrument Panel and Instrument Cluster Lens.........................325
Cleaning Leather Seats..............................326
Repairing Minor Paint Damage.................326
Cleaning the Alloy Wheels.........................327
Vehicle Storage
.............................................327
Wheels and Tires
Tire Sealant and Inflator Kit.......................330
Tire Care
.........................................................337
Using Summer Tires
....................................352
Using Snow Chains......................................352
Tire Pressure Monitoring System
.............353
Changing a Road Wheel.............................357
Technical Specifications
.............................365
Capacities and Specifications
Engine Specifications - 2.0L......................367
Engine Specifications - 3.0L......................368
Motorcraft Parts - 2.0L................................369
Motorcraft Parts - 3.0L
..................................371
Vehicle Identification Number...................372 Vehicle Certification Label.........................372
Transmission Code Designation...............373
Capacities and Specifications - 2.0L.......374
Capacities and Specifications - 3.0L.......379
Audio System
General Information.....................................386
Audio Unit - Vehicles With: Premium AM/
FM/CD
.........................................................387
Media Hub......................................................389
SYNC™ 3
General Information
.....................................390
Home Screen
................................................407
Using Voice Recognition............................408
Entertainment.................................................419
Climate............................................................432
Phone..............................................................436
Navigation......................................................444
Apps
.................................................................454
Settings...........................................................457
SYNC™ 3 Troubleshooting..........................474 Accessories
Accessories....................................................491
Lincoln Protect
Lincoln Protect
..............................................493
Scheduled Maintenance
General Maintenance Information...........495
Normal Scheduled Maintenance
.............499
Special Operating Conditions Scheduled Maintenance.............................................503
Scheduled Maintenance Record..............507
Appendices
End User License Agreement...................527
Type Approvals.............................................546
5
MKZ (CC9) Canada/United States of America, enUSA, First Printing Table of Contents

acceleration or braking which could result
in an increased risk of loss of vehicle
control, vehicle rollover and/or personal
injury. Use all available road surface to
return the vehicle to a safe direction of
travel.
• In the event of an emergency stop, avoid
skidding the tires and do not attempt any
sharp steering wheel movements.
• If the vehicle goes from one type of
surface to another (that is, from concrete
to gravel) there will be a change in the
way the vehicle responds to a maneuver
(steering, acceleration or braking). Again,
avoid these abrupt inputs.
Sand
Most of the time traction control improves
tire traction by managing wheel slip through
Brake, Engine, and AWD calibrations.
However, during low speed driving, disabling
traction control in deep sand can help keep
the wheels moving to maintain vehicle
momentum. When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly and
avoid spinning the wheels.
Do not drive your vehicle in deep sand for
an extended period of time. This could cause
the AWD system to overheat and default to
front-wheel drive. If this occurs, an AWD OFF
message displays in the information display.
To resume normal AWD function as soon as
possible, stop the vehicle in a safe location
and stop the engine for at least 10 minutes.
After the engine has been restarted and the
AWD system has adequately cooled, the
AWD OFF message turns off and normal
AWD function returns. In the event the
engine is not stopped, the
AWD OFF
message turns off when the system cools
and normal AWD function returns.
When driving at slow speeds in deep sand
under high outside temperatures, use L (Low)
gear when possible. L (Low) gear operation
will maximize the engine and transmission
cooling capability. Under severe operating conditions, the A/C
may cycle on and off to protect overheating
of the engine.
Avoid excessive speed because vehicle
momentum can work against you and cause
the vehicle to become stuck to the point that
assistance may be required from another
vehicle. Remember, you may be able to back
out the way you came if you proceed with
caution.
Mud and Water
If you must drive through high water, drive
slowly. Traction or brake capability may be
limited.
When driving through water, determine the
depth; avoid water higher than the bottom
of the wheel rims (for cars) or the bottom of
the hubs (for trucks) (if possible) and proceed
slowly. If the ignition system gets wet, the
vehicle may stall.
183
MKZ (CC9) Canada/United States of America, enUSA, First Printing All-Wheel Drive
(If Equipped)

11. The vehicle jacking points are shown
here, and can be identified by the
triangle markings on the molding. The
triangle marking may be located on the
side or the underside of the molding.
The jacking points are identified on
vehicles without moldings by a pair of
arrows on the metal flange pointing to
the jacking point between them. Details
are depicted on the warning label on
the jack. 12.
Place the jack at the jacking point next
to the tire you are changing. Turn the
jack handle clockwise until the wheel
is completely off the ground.
13. Remove the lug nuts with the lug wrench. 14.
Replace the flat tire with the spare tire,
making sure the valve stem is facing
outward. Reinstall the lug nuts until the
wheel is snug against the hub. Do not
fully tighten the lug nuts until the wheel
has been lowered. If you are using the
temporary tire, the lug nut washers will
not appear to be flush with the rim. This
is normal only when using the
temporary spare tire.
15. Lower the wheel by turning the jack handle counterclockwise. 361
MKZ (CC9) Canada/United States of America, enUSA, First Printing Wheels and TiresE145908 E174939 12
3
4
5
E75442

TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING
When a wheel is installed, always remove any corrosion, dirt or foreign \
materials present on the mounting surfaces of the wheel or the
surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure that any fasteners that attach the rotor to the
hub are secured so they do not interfere with the mounting surfaces of t\
he wheel. Installing wheels without correct metal-to-metal contact at
the wheel mounting surfaces can cause the wheel nuts to loosen and the w\
heel to come off while your vehicle is in motion, resulting in loss
of control. lb.ft (Nm)
Bolt size
150 lb.ft (204 Nm)
M14 x 1.5
* Torque specifications are for nut and bolt threads free of dirt and rust.\
Use only Ford recommended replacement fasteners.
Retighten the lug nuts to the specified torque within 100 miles (160 kil\
ometers) after any wheel disturbance (such as tire rotation, changing \
a
flat tire, wheel removal).
365
MKZ (CC9) Canada/United States of America, enUSA, First Printing Wheels and Tires

Traction Control...................................................130
Transmission..........................................................131
Installing Child Restraints..............................19
Child Seats..............................................................19
Using Lap and Shoulder Belts............................19
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................25
Using Tether Straps..............................................27
Instrument Cluster.........................................101
Instrument Lighting Dimmer........................86
Interior Lamps
...................................................91
Front Interior Lamp................................................91
Rear Interior Lamp................................................92
Interior Luggage Compartment Release...........................................................73
Interior Mirror
...................................................97
Auto-Dimming Mirror............................................97
Introduction
.........................................................7
J
Jump Starting the Vehicle...........................261 Connecting the Jumper Cables.....................
262
Jump Starting......................................................263
Preparing Your Vehicle......................................261
Removing the Jumper Cables.........................263 K
Keyless Entry.....................................................71
SECURICODE™ KEYLESS ENTRY
KEYPAD................................................................71
Keyless Starting.............................................159 Ignition Modes.....................................................159
Keys and Remote Controls
...........................54
L
Lane Keeping System
.................................226
Switching the System On and Off..................227
Lighting Control
..............................................85
Headlamp Flasher................................................85
Headlamp High Beam.........................................85
Lighting..............................................................85
Lincoln Automotive Financial Services......12
Lincoln Protect
..............................................493
EXTENDED SERVICE PLANS (CANADA
ONLY)................................................................494
Lincoln Protect (U.S. Only)................................493
Load Carrying
................................................244
Load Limit.......................................................244
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................248 Vehicle Loading - with and without a
Trailer................................................................244
Locking and Unlocking
.................................65
Activating Intelligent Access.............................66
Autolock..................................................................68
Battery Saver.........................................................69
Illuminated Entry...................................................68
Illuminated Exit......................................................68
Locking and Unlocking the Doors with the
Key Blade............................................................67
Luggage Compartment.......................................69
Power Decklid.......................................................69
Power Door Locks................................................65
Remote Control.....................................................65
Smart Unlocks for Intelligent Access Keys......................................................................67
Locks..................................................................65
Lug Nuts See: Changing a Road Wheel.........................357
M
Maintenance..................................................295 General Information...........................................295
Media Hub......................................................389
Memory Function..........................................145 Easy Entry and Exit Feature..............................146
556
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index