
Cleaning the Interior....................................323
Cleaning the Instrument Panel and Instrument Cluster Lens.........................325
Cleaning Leather Seats..............................326
Repairing Minor Paint Damage.................326
Cleaning the Alloy Wheels.........................327
Vehicle Storage
.............................................327
Wheels and Tires
Tire Sealant and Inflator Kit.......................330
Tire Care
.........................................................337
Using Summer Tires
....................................352
Using Snow Chains......................................352
Tire Pressure Monitoring System
.............353
Changing a Road Wheel.............................357
Technical Specifications
.............................365
Capacities and Specifications
Engine Specifications - 2.0L......................367
Engine Specifications - 3.0L......................368
Motorcraft Parts - 2.0L................................369
Motorcraft Parts - 3.0L
..................................371
Vehicle Identification Number...................372 Vehicle Certification Label.........................372
Transmission Code Designation...............373
Capacities and Specifications - 2.0L.......374
Capacities and Specifications - 3.0L.......379
Audio System
General Information.....................................386
Audio Unit - Vehicles With: Premium AM/
FM/CD
.........................................................387
Media Hub......................................................389
SYNC™ 3
General Information
.....................................390
Home Screen
................................................407
Using Voice Recognition............................408
Entertainment.................................................419
Climate............................................................432
Phone..............................................................436
Navigation......................................................444
Apps
.................................................................454
Settings...........................................................457
SYNC™ 3 Troubleshooting..........................474 Accessories
Accessories....................................................491
Lincoln Protect
Lincoln Protect
..............................................493
Scheduled Maintenance
General Maintenance Information...........495
Normal Scheduled Maintenance
.............499
Special Operating Conditions Scheduled Maintenance.............................................503
Scheduled Maintenance Record..............507
Appendices
End User License Agreement...................527
Type Approvals.............................................546
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FRONT PASSENGER SENSING
SYSTEM
WARNINGS
Even with advanced restraints systems,
properly restrain children 12 and under
in a rear seating position. Failure to follow
this could seriously increase the risk of injury
or death. Sitting improperly, out of position or
with the seatback reclined too far can
take weight off the seat cushion and affect
the decision of the passenger sensing
system, resulting in serious injury or death
in the event of a crash. Always sit upright
against your seat back, with your feet on the
floor. Any alteration or modification to the
front passenger seat may affect the
performance of the front passenger sensing
system. This could seriously increase the risk
of injury or death. This system works with sensors that are part
of the front passenger seat and seatbelt to
detect the presence of a properly-seated
occupant and determine if the front
passenger’
s frontal airbag should be enabled
(may inflate) or not. The front passenger sensing system uses a
passenger airbag status indicator that
illuminates indicating that the front
passenger frontal airbag is either ON
(enabled) or OFF (disabled).
The indicator lamp is in the center stack of
the instrument panel.
Note:
The passenger airbag status indicator
OFF and ON indicator lamps illuminate for
a short period of time when you first switch
the ignition on to confirm it is functional. The front passenger sensing system is
designed to disable (will not inflate) the front
passenger frontal airbag when the front
passenger seat is unoccupied, or a rear
facing infant seat, a forward-facing child
restraint, or a booster seat is detected. Even
with this technology, parents are strongly
encouraged to always properly restrain
children in the rear seat. The sensor also
turns off the passenger front airbag and
seat-mounted side airbag when the
passenger seat is empty.
• When the front passenger sensing
system disables (will not inflate) the front
passenger frontal airbag, the passenger
airbag status indicator will illuminate the
OFF lamp and stay lit to remind you that
the front passenger frontal airbag is
disabled.
• If the child restraint has been installed
and the passenger airbag status indicator
illuminates the ON lamp, then turn the
vehicle off, remove the child restraint
from the vehicle and reinstall the restraint
following the child restraint
manufacturer's instructions.
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The side airbags are located on the outboard
side of the seatbacks of the front seats. In
certain sideways crashes, the airbag on the
side affected by the crash will be inflated.
The airbag was designed to inflate between
the door panel and occupant to further
enhance the protection provided occupants
in side impact crashes.
The system consists of the following:
•
A label or embossed side panel
indicating that side airbags are fitted to
your vehicle.
• Side airbags located inside the driver and
front passenger seatbacks.
• Front passenger sensing system. •
Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page 52).
Note: The passenger sensing system will
deactivate the passenger seat-mounted side
airbag if it detects an empty passenger seat.
The design and development of the side
airbag system included recommended
testing procedures that were developed by
a group of automotive safety experts known
as the Side Airbag Technical Working Group.
These recommended testing procedures
help reduce the risk of injuries related to the
deployment of side airbags. DRIVER AND PASSENGER KNEE
AIRBAGS
Driver and passenger knee airbags are
located under or within the instrument panel.
During a crash, the restraints control module
may activate the driver and passenger knee
airbags (individually or both) based on crash
severity and respective occupant conditions.
Under certain crash and occupant conditions,
the driver and passenger knee airbags may
deploy (individually or both) but the
corresponding front airbag may not activate.
As with front and side airbags, it is important
to be properly seated and restrained to
reduce the risk of death or serious injury.
Make sure the knee airbags are
operating properly.
See Crash
Sensors and Airbag Indicator
(page
52).
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SAFETY CANOPY™
WARNINGS
Do not place objects or mount
equipment on or near the headliner at
the siderail that may come into contact with
a deploying curtain airbag. Failure to follow
these instructions may increase the risk of
personal injury in the event of a crash. Do not lean your head on the door. The
curtain airbag could injure you as it
deploys from the headliner. Do not attempt to service, repair, or
modify the curtain airbags, its fuses,
the A, B, or C pillar trim, or the headliner on
a vehicle containing curtain airbags as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. All occupants of your vehicle including
the driver should always wear their
safety belts even when an airbag
supplemental restraint system and curtain
airbag is provided. Failure to properly wear
your safety belt could seriously increase the
risk of injury or death. WARNINGS
To reduce risk of injury, do not obstruct
or place objects in the deployment
path of the curtain airbag. If the curtain airbags have deployed,
the curtain airbags will not function
again. The curtain airbags (including the A,
B and C pillar trim and headliner) must be
inspected and serviced by an authorized
dealer. If the curtain airbag is not replaced,
the unrepaired area will increase the risk of
injury in a crash. The Safety Canopy will deploy during
significant side crashes or when a certain
likelihood of a rollover event is detected by
the rollover sensor. The Safety Canopy is
mounted to the roof side-rail sheet metal,
behind the headliner, above each row of
seats. In certain sideways crashes or rollover
events, the Safety Canopy will be activated,
regardless of which seats are occupied. The
Safety Canopy is designed to inflate between
the side window area and occupants to
further enhance protection provided in side
impact crashes and rollover events. The system consists of the following:
•
Safety canopy curtain airbags located
above the trim panels over the front and
rear side windows identified by a label
or wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment · Crash sensors and monitoring
system with a readiness indicator.
See Crash Sensors and Airbag
Indicator (page 52).
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Resetting the Power Decklid
The decklid may not operate correctly and
you may need to reset it if:
•
The vehicle battery charge is low.
• You disconnect the battery.
• You manually close the decklid and leave
it unlatched.
To reset the power decklid:
1. Disconnect the battery for 20 seconds then reconnect the battery.
2. Manually close the decklid making sure it is fully closed.
3. Power open the decklid using the remote
control or instrument panel button.
KEYLESS ENTRY
SECURICODE™ KEYLESS ENTRY
KEYPAD
The keypad is located near the driver
window. It is invisible until touched and then
it lights up so you can see and touch the
appropriate buttons. Note:
If you enter your entry code too fast
on the keypad, the unlock function may not
work. Re-enter your entry code more slowly. You can use the keypad to:
•
lock or unlock the doors
• recall memory seat and mirror positions
• program and erase personal entry codes
• arm and disarm the anti-theft alarm
• release the trunk. Note:
The keypad will not operate a power
decklid.
You can operate the keypad with the
factory-set 5-digit entry code. The code is
located on the owner’ s wallet card in the
glove box and is available from an authorized
dealer. You can also create up to five of your
own 5-digit personal entry codes.
Programming a Personal Entry Code
To create your own personal entry code:
1. Enter the factory-set code.
2. Press 1·2 on the keypad within five
seconds.
3. Enter your personal 5-digit code. You must enter each number within five
seconds of each other.
4. Press 1·2 on the keypad to save personal
code 1.
The doors will lock then unlock to confirm
that programming was successful.
To program additional personal entry codes,
repeat Steps 1-3, then for Step 4:
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Power: Press to switch the system on and off. When the system is off, it prevents outside air from entering the vehicle.
A
Driver temperature control:
Adjust the temperature setting on the driver side.
B
MAX defrost:
Press to switch on defrost. Outside air flows through the windshield ve\
nts, air conditioning automatically turns on,
and fan automatically adjusts to the highest speed. You can also use this setting to defrost and clear the windshield of a th\
in covering
of ice. The heated rear window also automatically turns on when you select max\
imum defrost.
C
Air distribution control: Press to switch airflow from the windshield, instrument panel, or footw\
ell vents on or off. You can distribute
air through any combination of these vents.
D
MAX A/C:
Press to maximize cooling. Recirculated air flows through the instrument panel vents, air conditioni\
ng automatically turns
on, and the fan automatically adjusts to the highest speed.
E
Passenger temperature control:
Adjust the temperature setting on the passenger side.
F
Recirculated air: Press to switch between outside air and recirculated air. The air currently in the passenger compartment recirculates.
This can reduce the time needed to cool the interior and reduce unwanted\
odors from entering your vehicle.
G
Note:
Recirculated air may also turn on and off automatically in instrument pan\
el or instrument panel and floor airflow modes during
hot weather to improve cooling efficiency.
A/C:
Press to switch the air conditioning on or off. Air conditioning cools your vehicle using outside air. To improve the time to reach
a comfortable temperature in hot weather, drive with the windows open until you feel cold air through the air ve\
nts.
H
AUTO:
Press to switch on automatic operation. Adjust to select the desired te\
mperature. Fan speed, air distribution, air conditioning
operation, and outside or recirculated air are automatically adjusted to\
heat or cool the vehicle to maintain the desired temperature .
You can also switch off dual zone mode by pressing and holding for more t\
han two seconds.
I
Heated seats:
Press to switch the heated seats on and off. See Climate Controlled Seats (page 148).
J
Climate controlled seats:
Press to switch the cooled seats on and off. See Climate Controlled Seats (page 148).
K
Heated steering wheel:
Press to switch the heated steering wheel on and off.
L
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Climate Control

DUAL: Press to switch on temperature control for the passenger side of the ve\
hicle. When dual zone is off, passenger temperature
settings remain the same as the driver settings.
M
Heated rear window:
Press to switch the heated rear window on and off. See Heated Windows and Mirrors (page 137).
N
Automatic Fan Settings
The AUTO button illuminates for the
following fan settings:
• When three indicators are on, the fan
automatically adjusts to the highest
speed to reach the selected temperature
as quickly as possible.
• When two indicators are on, the fan
automatically adjusts to a medium speed
to reach the selected temperature with
a reduced amount of cabin noise.
• When one indicator is on, the fan
automatically adjusts to the lowest speed
to reach the selected temperature with
the least amount of cabin noise.
Note: The system starts at the previously
selected fan setting when AUTO is switched
on. HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note:
Prolonged use of recirculated air may
cause the windows to fog up.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield. Note:
To improve the time to reach a
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.
Automatic Climate Control
Note: Adjusting the settings when your
vehicle interior is extremely hot or cold is not
necessary. The system automatically adjusts
to heat or cool the cabin to your selected
temperature as quickly as possible. For the
system to function efficiently, the instrument
panel and side air vents should be fully
open.
Note: If you select
AUTO during cold outside
temperatures, the system directs airflow to
the windshield and side window vents. In
addition, the fan may run at a slower speed
until the engine warms up.
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When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold water
to avoid cracking the engine block or
other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or the
area in and around these locations.
• Cover the battery, power distribution box,
and air filter assembly to prevent water
damage when cleaning the engine. CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
•
Clean the windshield with a non-abrasive
glass cleaner. When cleaning the interior
of the windshield, avoid getting any glass
cleaner on the instrument panel or door
panels. Wipe any glass cleaner off these
surfaces immediately.
• For windshields contaminated with tree
sap, chemicals, wax or bugs, clean the
entire windshield using steel wool (no
greater than 0000 grade) in a circular
motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate. Note:
Do not use razor blades or other
sharp objects to clean or remove decals from
the inside of the heated rear window. The
vehicle warranty does not cover damage
caused to the heated rear window grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts, as
these actions may weaken the belt webbing. On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong detergents. Such
products could contaminate the side airbag
system and affect performance of the side
airbag in a collision. Note:
Follow the same procedure for
cleaning leather seats when cleaning leather
interior. See Cleaning Leather Seats (page
326).
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