
Towing
Towing a Trailer.............................................249
Recommended Towing Weights..............250
Essential Towing Checks...........................252
Towing the Vehicle on Four Wheels
.......254
Driving Hints
Breaking-In....................................................256
Economical Driving
......................................256
Driving Through Water
...............................256
Floor Mats
.......................................................257
Roadside Emergencies
Roadside Assistance
...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Post-Crash Alert System.............................264
Transporting the Vehicle............................264
Towing Points
................................................265
Customer Assistance
Getting the Services You Need
................267 In California (U.S. Only)...............................268
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................269
Utilizing the Mediation/Arbitration Program (Canada Only)...........................................270
Getting Assistance Outside the U.S. and Canada.........................................................271
Ordering Additional Owner's Literature....................................................272
Reporting Safety Defects (U.S. Only).......273
Reporting Safety Defects (Canada Only)............................................................273
Fuses
Fuse Specification Chart
............................275
Changing a Fuse..........................................292
Maintenance
General Information
....................................295
Opening and Closing the Hood...............295
Under Hood Overview - 2.0L
....................297
Under Hood Overview - 3.0L....................299
Engine Oil Dipstick - 2.0L............................301
Engine Oil Dipstick - 3.0L............................301 Engine Oil Check..........................................301
Oil Change Indicator Reset.......................302
Engine Coolant Check................................303
Automatic Transmission Fluid Check......307
Brake Fluid Check..........................................311
Washer Fluid Check......................................312
Fuel Filter
.........................................................312
Changing the 12V Battery...........................312
Checking the Wiper Blades........................314
Changing the Wiper Blades........................314
Adjusting the Headlamps............................315
Changing a Bulb
............................................316
Bulb Specification Chart..............................316
Changing the Engine Air Filter..................319
Vehicle Care
General Information.....................................320
Cleaning Products
.......................................320
Cleaning the Exterior
....................................321
Waxing............................................................322
Cleaning the Engine....................................322
Cleaning the Windows and Wiper Blades.........................................................323
4
MKZ (CC9) Canada/United States of America, enUSA, First Printing Table of Contents

ENGINE OIL DIPSTICK - 2.0L
MINA
MAXB
ENGINE OIL DIPSTICK - 3.0L Minimum.
A
Maximum.
B
ENGINE OIL CHECK
To check the engine oil level consistently
and accurately, do the following:
1. Make sure the parking brake is on. Make
sure the transmission is in park (P) or
neutral (N).
2. Run the engine until it reaches normal operating temperature.
3. Make sure that your vehicle is on level ground. 4.
Switch the engine off and wait 15 minutes
for the oil to drain into the oil pan.
Checking the engine oil level too soon
after you switch the engine off may result
in an inaccurate reading.
5. Open the hood. See Opening and
Closing the Hood (page 295).
6. Remove the dipstick and wipe it with a clean, lint-free cloth.
See Under Hood
Overview (page 297).
7. Replace the dipstick and remove it again
to check the oil level.
See Engine Oil
Dipstick (page 301).
8. Make sure that the oil level is between the maximum and minimum marks. If the
oil level is at the minimum mark, add oil
immediately.
See Capacities and
Specifications (page 374).
9. If the oil level is correct, replace the dipstick and make sure it is fully seated.
Note: Do not remove the dipstick when the
engine is running.
Note: If the oil level is between the maximum
and minimum marks, the oil level is
acceptable. Do not add oil.
301
MKZ (CC9) Canada/United States of America, enUSA, First Printing MaintenanceE142462 E188072
AB

Capacity
Item
22 oz (0.62 kg)
A/C refrigerant.
5.24 fl oz (155 ml)
A/C refrigerant compressor oil.
*Contact an authorized dealer for fluid level checking and filling.
**Approximate dry fill capacity. Actual amount may vary during fluid changes.
Specifications
Materials Specification
Name
WSS-M2C946-A
Recommended motor oil (U.S. and Mexico):
Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor Oil
XO-5W30-QSP
WSS-M2C946-A
Recommended motor oil (Canada):
Motorcraft® SAE 5W-30 Super Premium Motor Oil
CXO-5W30-LSP12
WSS-M2C946-A
Optional motor oil (U.S. and Mexico):
Motorcraft® SAE 5W-30 Full Synthetic Motor Oil
XO-5W30-QFS
WSS-M2C946-A
Optional motor oil (Canada):
Motorcraft® SAE 5W-30 Synthetic Motor Oil
375
MKZ (CC9) Canada/United States of America, enUSA, First Printing Capacities and Specifications

Capacity
Item
Between MIN/MAX on brake fluid reservoir
Brake fluid.
16.0–20.8 fl oz (473–615 ml)
Rear differential fluid (All Wheel Drive).
15.2 fl oz (450 ml)*
Power Transfer Unit fluid (All Wheel Drive).
11.6 qt (11 L)
**
Automatic transmission fluid.
Fill as required
Windshield washer fluid.
16.5 gal (62.5 L)
Fuel tank (Front Wheel Drive).
18.0 gal (68.1 L)
Fuel tank (All Wheel Drive).
18 oz (0.51 kg)
A/C refrigerant.
5.24 fl oz (155 ml)
A/C refrigerant compressor oil.
*Contact an authorized dealer for fluid level checking and filling.
**Approximate dry fill capacity. Actual amount may vary during fluid changes.
380
MKZ (CC9) Canada/United States of America, enUSA, First Printing Capacities and Specifications

Cooling system...................................................328
Engine...................................................................328
Fuel system..........................................................328
General..................................................................327
Miscellaneous.....................................................328
Removing Vehicle From Storage...................328
Tires.......................................................................328
Ventilation See: Climate Control...........................................134
VIN See: Vehicle Identification Number...............372
Voice Control...................................................80
W
Warning Lamps and Indicators..................103 Adaptive Cruise Control....................................103
Anti-Lock Braking System.................................
103
Autohold Active...................................................103
Autohold Unavailable.........................................103
Battery....................................................................104
Blind Spot Monitor..............................................104
Brake System.......................................................104
Cruise Control......................................................104
Direction Indicator...............................................104
Door Ajar...............................................................104
Electric Park Brake..............................................104
Engine Coolant Temperature...........................104 Engine Oil..............................................................105
Fasten Seatbelt....................................................105
Front Airbag..........................................................105
Heads Up Display...............................................105
High Beam............................................................105
Hood Ajar..............................................................105
Low Fuel Level.....................................................105
Low Tire Pressure Warning..............................105
Low Washer Fluid................................................105
Parking Lamps.....................................................105
Powertrain Fault..................................................106
Service Engine Soon..........................................106
Stability Control...................................................106
Stability Control Off............................................106
Trunk Ajar..............................................................106
Washer Fluid Check......................................312
Washers See: Cleaning the Exterior................................321
See: Wipers and Washers..................................82
Waxing............................................................322
Welcome Lighting
............................................91
Wheel Nuts See: Changing a Road Wheel.........................357
Wheels and Tires.........................................330 Technical Specifications...................................365
Windows and Mirrors
.....................................93
Windshield Washers.......................................84 Windshield Wipers
.........................................82
Intermittent Wipe..................................................82
Wiper Blades See: Checking the Wiper Blades....................314
Wipers and Washers......................................82
561
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index