2017 LINCOLN MKZ phone

Action and Description
Menu Item
Item
This bar displays icons and messages pertaining to current system activi\
ties including climate
settings, voice commands and phone functions such as text messages.
Status Bar
A
This button is available on the main screens. Pressing it takes you to the home screen view.
Home
B
This shows the current time. You can set the clock manually or have it controlled by the vehicle's
GPS location. See Settings (page 457).
Clock
C
This displays the current outside temperature.
Outside Temperature
D
You can touch any of the buttons on this bar to select a feature.
Feature Bar
E
The touchscreen allows you quick access to
all of your comfort, navigation,
communication and entertainment options.
Using the status and feature bar you can
quickly select the feature you want to use. Note:
Your system is equipped with a feature
that allows you to access and control audio
features for 10 minutes after you switch the
ignition off (and no doors open). The Status Bar
Additional icons also display in the status bar
depending on market, vehicle options and
current operation. If a feature is not active,
the icon does not display. Certain icons may
move to the left or right depending on what
options are active.
392
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Description
Item
Callout
This shows the temperature the driver selects through the climate contro\
l system.
Driver Temperature
A
When the passenger's temperature has been adjusted and is no longer linked to the
driver's temperature, it displays here. If Dual is turned off and the temperatures are
linked, the passenger's temperature does not display.
Passenger Temperature
B
This icon displays when your phone's microphone is muted. A caller cannot hear you.
Microphone Mute
C
This icon displays when the audio system is muted.
Mute
D
This icon appears when SYNC 3 receives a software update. Pressing the icon shows
more details about the new software.
Download
E
This icon appears if a Wi-Fi network is connected.
Wi-Fi
F
An available Wi-Fi network is within range.
Wi-Fi in Range
G
This icon displays when your cell phone is roaming.
Roaming
H
This icon displays when you receive a text message on your phone.
Text Message
I
This icon displays when 911 Assist is set to off and your phone is conne\
cted to SYNC.
911 Assist Off
J
The Bluetooth alert icon displays when there is an active Bluetooth aler\
t.
Bluetooth Alert
K
This icon displays to show an active Bluetooth connection.
Bluetooth
L
394
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Messages may also appear in the status bar
to provide you with notifications. You can
select the message to view the associated
feature.
Feature Bar Functions
Feature Bar Item
Allows you to control the media playing in your vehicle. You can
control all audio features including AM, FM and satellite radio, CDs,
and media streaming over a Bluetooth device or through a USB
connection.
Audio
Allows you to adjust the temperature, fan speed and airflow within
the vehicle.
Climate
Allows you to make calls, receive calls, and access the phonebook
of your connected device.
Phone
Allows you to see your vehicle's location on a virtual road map, get
driving directions to your destination and find points of interest along\
your route.
Navigation
(If equipped)
395
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Functions
Feature Bar Item
Connect and control SYNC 3 compatible apps running on your iphone
or android device. Also, access built-in additional features such as
SiriusXM Traffic and Travel Link (if equipped).
Apps
If your vehicle is a hybrid, plug-in hybrid, or electric this is also wh\
ere
your settings and power information is located.
You can customize your system with various settings for the touch-
screen display, feature preferences, and how you want to interact
with your vehicle.
Settings
Cleaning the Touchscreen
You can remove fingerprints with a dry,
clean, soft cloth.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the cloth
and try to clean it again.
Note: Do not use detergent or any type of
solvent to clean the touchscreen.
Note: Do not pour or spray alcohol onto the
touchscreen. Using Voice Recognition
Using voice commands allows you to keep
your hands on the wheel and focus on what
is in front of you. The system provides
feedback through audible tones, prompts,
questions and spoken confirmations
depending on the situation and the chosen
level of interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure of
your request or when there are multiple
possible responses to your request.When using voice commands, words and
icons may appear in the status bar indicating
the status of the voice command session.
See Using Voice Recognition (page 408).
Accessing and Adjusting Modes
Through Your Vehicle Information
Display
(If Equipped)
Depending on your vehicle and selected
options you may be able to control some of
the SYNC 3 features on your information
display. The features are visible in the center
of the display (A).
396
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Information
Option
Information for current audio playing.
Audio
Select source.
View current road and speed limit (if information is available).
Navigation
View current route, next turn, time to your destination (depending on cluster level), di\
stance to destination (depending on
cluster level), and ability to cancel route.
If you do not have an active navigation route programed, the compass is \
shown.
If you are not on a call, a call can be made by selecting: *
Phone
Missed calls
Outgoing calls
Incoming calls
All calls
Quick dial
If you are on a call, the call information is displayed on the informati\
on display.
If you are receiving a call, you can accept it by selecting OK on the ri\
ght-hand steering wheel controls.
* Depending on your vehicle options, all of these choices may not displa\
y.
Use the OK and arrow buttons on the right
side of your steering wheel to scroll through
the available modes. The selection menu expands and different
options appear.
•
Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode,
use the left arrow to exit the mode. •
Press the up and down arrows to make
adjustments within the chosen mode.
• Press
OK to confirm your selection.
398
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Note:
If your vehicle is not equipped with
navigation, compass appears in the display
instead of navigation. If you press the right
arrow to go into the compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle is
traveling, not true direction (for example, if
the vehicle is traveling west, the middle of
the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL: Control the volume of audio output.
Mute:
Mute the audio output.
Voice:
Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and hold
to end a voice session. SEEK NEXT:
•
While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT:
Press to answer a call or
switch between calls.
PHONE REJECT: Press to end a call or reject
an incoming call.
Note: On some models, SEEK NEXT may be
combined with
PHONE REJECT and SEEK
PREVIOUS may be combined with PHONE
ACCEPT.
M:
Touch the control repeatedly to switch
between media sources (modes).
See
Steering Wheel (page 78). Using Your Bezel Controls
Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:
•
Power:
Switch the audio system on and
off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: Use as you normally
would in audio modes.
• Eject:
Eject a CD from the audio system.
• SOURCE
or MEDIA: Press repeatedly to
advance through available media modes.
• SOUND:
Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset.
See Audio System (page 386).
399
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

•
DISP: Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate control
buttons:
Control the temperature, fan
speed or settings of the climate control
system.
See Climate Control (page 134).
911 Assist WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not dial
for help which could delay response time,
potentially increasing the risk of serious
injury or death after a crash. setting is set on
before a crash, the system will not dial for
help which could delay response time,
potentially increasing the risk of serious
injury or death after a crash. WARNINGS
Do not wait for 911 Assist to make an
emergency call if you can do it yourself.
Dial emergency services immediately to
avoid delayed response time which could
increase the risk of serious injury or death
after a crash. If you do not hear 911 Assist
within five seconds of the crash, the system
or phone may be damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged in a
crash. Failure to do so may cause serious
injury to someone or damage the phone
which could prevent 911 Assist from working
properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information. Note:
If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by visiting: Website
owner.lincoln.com
www.syncmyride.ca
400
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Website
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains and
Roadside Emergencies sections of your
owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings (page
457).
To make sure that 911 Assist works correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible cell
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the U.S., Canada or in a
territory in which 911 is the emergency
number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the triggers
for 911 Assist). If a connected cell phone
sustains damage or loses its connection to
SYNC during a crash, SYNC will search for
and try to connect to a previously paired cell
phone; SYNC will then attempt to call the
emergency services. Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
401
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3