2017 LINCOLN MKZ phone

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation rules of the selected
language to the names stored on your media player or USB flash
drive. It is able to make some exceptions for very popular artist names
(for example, U2) such that you can always use the English pronunci-
ation for these artists.
You may be saying the foreign names
using the currently selected language for
SYNC 3.
The SYNC 3 voice control
system is having trouble
recognizing foreign tracks,
artists, albums, genres and
playlist names from my
media player or USB flash
drive.
SYNC 3 uses a synthetically generated voice rather than pre-recorded
human voice.
SYNC 3 uses text-to-speech voice prompt
technology.
The system generates
voice prompts and the
pronunciation of some
words may not be accurate
for my language. SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna").
488
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holdin\
g the Radio Power
button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then resume
using the SYNC 3 system.
489
MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3

For maximum vehicle performance, keep the
following information in mind when adding
accessories or equipment to your vehicle:
•
When adding accessories, equipment,
passengers and luggage to your vehicle,
do not exceed the total weight capacity
of the vehicle or of the front or rear axle
(GVWR or GAWR as indicated on the
Safety Compliance Certification label).
Consult an authorized dealer for specific
weight information.
• The Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulate the use of mobile
communications systems that are
equipped with radio transmitters, for
example, two-way radios, telephones and
theft alarms. Any such equipment
installed in your vehicle should comply
with the Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulations and should be installed only
by an authorized dealer. •
Mobile communications systems may
harm the operation of your vehicle,
particularly if their manufacturer did not
design them specifically for automotive
use.
• If you or an authorized Lincoln dealer add
any non-Lincoln electrical or electronic
accessories or components to your
vehicle, you may adversely affect battery
performance and durability. In addition,
you may also adversely affect the
performance of other electrical systems
in the vehicle.
492
MKZ (CC9) Canada/United States of America, enUSA, First Printing Accessories

9.1 End User Terms Required by HERE
North America, LLC
The data (“Data
”) is provided for your
personal, internal use only and not for resale.
It is protected by copyright, and is subject to
the following terms and conditions which are
agreed to by you, on the one hand, and
Telenav (“Telenav”) and its licensors
(including their licensors and suppliers) on
the other hand.
© 2013 HERE. All rights reserved.
The Data for areas of Canada includes
information taken with permission from
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Corporation, GeoBase®, © Department of
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Service, USPS, and ZIP+4
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from Instituto Nacional de Estadística y
Geografía.
Terms and Conditions
Permitted Use. You agree to use this Data
together with the Telenav Software solely
for the internal business and personal
purposes for which you were licensed, and
not for service bureau, time-sharing or other
similar purposes. Accordingly, but subject to
the restrictions set forth in the following
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Except where you have been
specifically licensed to do so by Telenav, and
without limiting the preceding paragraph,
you may not use this Data (a) with any
products, systems, or applications installed
or otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch, real
time route guidance, fleet management or
similar applications; or (b) with or in
communication with any positioning devices
or any mobile or wireless-connected
electronic or computer devices, including
without limitation cellular phones, palmtop
and handheld computers, pagers, and
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Warning.
The Data may contain inaccurate
or incomplete information due to the
passage of time, changing circumstances,
sources used and the nature of collecting
comprehensive geographic data, any of
which may lead to incorrect results.
542
MKZ (CC9) Canada/United States of America, enUSA, First Printing Appendices

Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob.......146
Saving a PreSet Position...................................145
Message Center See: Information Displays.................................108
Mirrors See: Heated Windows and Mirrors.................
137
See: Windows and Mirrors.................................93
Mobile Communications Equipment
...........14
Moonroof..........................................................98 Bounce-Back..........................................................99
Opening and Closing the Moonroof................99
Motorcraft Parts - 2.0L................................369
Motorcraft Parts - 3.0L
..................................371
MyKey Troubleshooting................................63
MyKey™..............................................................60 Principle of Operation.........................................60
N
Navigation......................................................444 cityseeker.............................................................453
Destination Mode...............................................445
Map Mode............................................................444
Navigation Map Updates..................................453
Navigation Menu................................................450
SiriusXM Traffic and Travel Link......................
453
Waypoints.............................................................452 Normal Scheduled Maintenance
.............499
Intelligent Oil-Life Monitor™.............................499
Maintenance Intervals........................................501
O
Oil Change Indicator Reset.......................302
Oil Check See: Engine Oil Check.......................................301
Opening and Closing the Hood...............295
Ordering Additional Owner's Literature......................................................272
Obtaining a French Owner’ s Manual............272
Overhead Console.......................................158
P
Parking Aids
....................................................199
Principle of Operation........................................199
Passive Anti-Theft System............................75 SecuriLock..............................................................75
PATS See: Passive Anti-Theft System........................75
Perchlorate........................................................12
Personal Safety System ™
..............................43
How Does the Personal Safety System
Work?...................................................................43 Phone..............................................................436
During a Phone Call............................................441
Making Calls........................................................440
Pairing Your Cell Phone for the First
Time...................................................................436
Phone Menu.........................................................437
Receiving Calls.....................................................441
Smartphone Connectivity.................................443
Text Messaging...................................................442
Post-Crash Alert System.............................264 Spinout Detection..............................................264
Power Door Locks See: Locking and Unlocking..............................65
Power Seats.....................................................141 Four-Way Power Lumbar...................................143
Multi-Contour Front Seats With Active Motion
........................................................................\
.....143
Power Lumbar......................................................143
Power Windows
..............................................93
Accessory Delay...................................................94
Bounce-Back..........................................................93
One-Touch Down..................................................93
One-Touch Up.......................................................93
Window Lock..........................................................94
Pre-Collision Assist......................................238 Using the Pre-Collision Assist System..........239
Protecting the Environment..........................16
557
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

R
Rear Parking Aid..........................................200
Obstacle Distance Indicator............................200
Rear Seat Armrest.........................................150
Armrest pass-through........................................150
Rear Seats.......................................................146
Rear View Camera.........................................211 Using the Rear View Camera System............212
Rear View Camera See: Rear View Camera......................................211
Recommended Towing Weights
..............250
Refueling..........................................................167
Remote Control...............................................55 Car Finder...............................................................57
Intelligent Access Key.........................................55
Remote Start...........................................................57
Replacing the Battery..........................................55
Sounding the Panic Alarm..................................57
Remote Start...................................................138 Automatic Settings..............................................138
Repairing Minor Paint Damage.................326
Replacement Parts Recommendation........13 Collision Repairs.....................................................13
Scheduled Maintenance and Mechanical
Repairs.................................................................13
Warranty on Replacement Parts.........................
13 Replacing a Lost Key or Remote
Control............................................................59
Reporting Safety Defects (Canada Only)..............................................................273
Reporting Safety Defects (U.S. Only).......273
Roadside Assistance
...................................259
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................260
Vehicles Sold in Canada: Roadside Assistance Program Coverage........................................260
Vehicles Sold in Canada: Using Roadside Assistance.......................................................260
Vehicles Sold in the United States: Getting Roadside Assistance....................................259
Vehicles Sold in the United States: Using Roadside Assistance....................................259
Roadside Emergencies...............................259
Running-In See: Breaking-In.................................................256
Running Out of Fuel
.....................................166
Refilling With a Portable Fuel Container.......166
S
Safety Canopy™................................................51
Safety Precautions
........................................164
Scheduled Maintenance Record..............507
Scheduled Maintenance............................495 Seatbelt Extension
.........................................42
Seatbelt Height Adjustment.........................38
Seatbelt Reminder..........................................40 Belt-Minder™...........................................................40
Seatbelts...........................................................34 Principle of Operation..........................................34
Seatbelt Warning Lamp and Indicator Chime..............................................................39
Conditions of operation......................................39
Seats.................................................................139
Security..............................................................75
Settings...........................................................457 911 Assist...............................................................464
Ambient Lighting................................................472
Bluetooth..............................................................460
Clock......................................................................460
Display...................................................................473
General..................................................................470
Media Player........................................................458
Mobile Apps.........................................................468
Navigation............................................................466
Phone.....................................................................461
Radio......................................................................465
Sound....................................................................457
Valet Mode...........................................................474
Vehicle...................................................................472
Voice Control.......................................................473
Wi-Fi........................................................................\
471
558
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index

Towing Points................................................265
Installing the Recovery Hook..........................265
Recovery Hook Location..................................265
Towing the Vehicle on Four Wheels
.......254
Emergency Towing............................................254
Recreational Towing..........................................254
Towing.............................................................249
Traction Control.............................................194 Principle of Operation........................................194
Transmission Code Designation...............373
Transmission...................................................173
Transmission See: Transmission................................................173
Transporting the Vehicle............................264
Type Approvals.............................................546 RF Certification Logos for Tire Pressure
Monitoring Sensor(s).....................................546
U
Under Hood Overview - 2.0L
....................297
Under Hood Overview - 3.0L....................299
Universal Garage Door Opener
.................151
HomeLink Wireless Control System................151
Using Adaptive Cruise Control..................216 Automatic Cancellation....................................220
Blocked Sensor..................................................222
Canceling the Set Speed.................................
220 Changing the Set Speed..................................220
Detection Issues..................................................221
Following a Vehicle.............................................218
Following a Vehicle to a Complete Stop.......218
Hilly Condition Usage........................................221
Overriding the System......................................220
Park Brake Application......................................221
Resuming the Set Speed.................................
220
Setting the Adaptive Cruise Speed................217
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary.......................................
217
Setting the Gap Distance..................................218
Switching Adaptive Cruise Control Off..........221
Switching Adaptive Cruise Control On..........217
Switching to Normal Cruise Control..............224
System Not Available........................................222
Using All-Wheel Drive..................................179 Driving In Special Conditions With All-Wheel
Drive (AWD).......................................................181
Operating AWD Vehicles With Spare or Mismatched Tires............................................181
Using Cruise Control....................................215 Switching Cruise Control Off............................216
Switching Cruise Control On............................215
Using MyKey With Remote Start Systems..........................................................63
Using Snow Chains......................................352
Using Stability Control
..................................197 Using Summer Tires
....................................352
Using Traction Control.................................194 Switching the System Off..................................194
System Indicator Lights and Messages.........
194
Using a Switch......................................................194
Using the Information Display Controls.........194
Using Voice Recognition............................408 Audio Voice Commands....................................410
Climate Voice Commands..................................411
Mobile App Voice Commands.........................415
Navigation Voice Commands...........................414
Phone Voice Commands....................................411
SiriusXM Traffic and Travel Link Voice
Commands.......................................................416
Voice Settings Commands................................417
Utilizing the Mediation/Arbitration Program (Canada Only)
.............................................270
V
Vehicle Care
..................................................320
General Information...........................................320
Vehicle Certification Label.........................372
Vehicle Identification Number...................372
Vehicle Storage
.............................................327
Battery...................................................................328
Body.......................................................................327
Brakes...................................................................328
560
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index