From the main menu scroll to:
Action and description
Message
Press the right arrow button,
then from this menu scroll to
the following message.
Settings
Press the right arrow button,
then from this menu scroll to
the following message.
Vehicle
Press the right arrow button,
then from this menu scroll to
the following message.
Oil Life
Press and hold the OK button
until the instrument cluster
displays the following
message.
Hold OK to
Reset
Reset Successful
When the oil change indicator
resets the instrument cluster
displays 100%.
Remaining Life
{00}% Action and description
Message
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling system
can burn you badly. Also, spilling coolant on
hot engine parts can burn you. Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine coolant
could make it difficult to see through the
windshield. WARNINGS
To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure relief cap.
The cooling system is under pressure. Steam
and hot liquid can come out forcefully when
you loosen the cap slightly. Do not add coolant further than the
MAX mark.
When the engine is cold, check the
concentration and level of the coolant at the
intervals listed in the scheduled maintenance
information.
See Scheduled Maintenance
(page 495).
Note: Make sure that the coolant level is
between the
MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Maintenance
Maintain coolant concentration within 48%
to 50%, which equates to a freeze point
between -30°F (-34°C) and -34°F (-37°C).
Coolant concentration should be checked
using a refractometer. We recommend,
Robinair® Coolant and Battery Refractometer
75240 (Rotunda tool part number:
ROB75240). We do not recommend the use
of hydrometers or coolant test strips for
measuring coolant concentration.
Note:
Automotive fluids are not
interchangeable. Do not use coolant or
windshield washer fluid outside of its
specified function and vehicle location.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
Adding Coolant WARNING
Never remove the coolant reservoir
cap while the engine is running or hot. It is very important to use prediluted coolant
meeting the correct specification in order to
avoid plugging the small passageways in the
engine cooling system. See Capacities and
Specifications (page 374). Incorrect
prediluted coolant use can cause damage
not covered by the vehicle Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the following:
1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
2. Add prediluted coolant meeting the correct specification. See Capacities and
Specifications
(page 367).
3. Add enough prediluted coolant to reach
the correct level.
4. Replace the coolant reservoir cap, turn it clockwise until you feel a strong
resistance.
5. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle. Note:
During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
Do not mix different colors or types of
prediluted coolant in your vehicle. Mixing of
prediluted coolant or using an incorrect
prediluted coolant may harm the engine or
cooling system components and may not be
covered by the vehicle Warranty.
In case of emergency, you can add a large
amount of water without prediluted coolant
in order to reach a vehicle service location.
On arrival do the following:
1. Drain the cooling system.
2. Chemically clean the cooling system. We
recommend Motorcraft Premium Cooling
System Flush.
3. Refill with prediluted coolant as soon as possible.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Maintenance
6. Allow the engine to idle for at least one
minute.
7. Drive the vehicle at least 10 mi (16 km) to
completely relearn the idle trim and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel trim
strategy.
Note: Certain features may not operate if
the battery monitor system is not reset with
a scan tool following a jump start or battery
replacement. Normal electrical accessory
operation should resume after your vehicle
is left undisturbed for 8 hours.
Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
If storing your vehicle for more than 30 days
without recharging the battery, we
recommend that you disconnect the battery
cables to maintain battery charge for quick
starting. CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid or
water applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
Replace the wiper blades at least annually
for optimum performance.
You can improve poor wiper quality by
cleaning the wiper blades and the
windshield.
Note:
Do not hold the wiper blade when
lifting the wiper arm. Note:
Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached. 1. Pull the wiper blade and arm away from
the glass. Press the locking buttons
together.
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
4. Install in the reverse order.
Note: Make sure that the wiper blade locks
into place.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing MaintenanceE142463 E129990
1
1 2
Loss of air pressure may adversely affect tire
performance. For this reason:
Note:
Do not drive the vehicle above 50 mph
(80 km/h).
Note: Do not drive further than
120 mi
(200 km). Drive only to the closest authorized
Ford dealer or tire repair shop to have your
tire inspected.
• Drive carefully and avoid abrupt steering
maneuvers.
• Periodically monitor tire inflation pressure
in the affected tire; if the tire is losing
pressure, have the vehicle towed.
• Read the information in the Tips for Use
of the Kit section to make sure safe
operation of the kit and your vehicle.
Tips for Use of the Kit
To ensure safe operation of the kit:
• Read all instructions and cautions fully.
• Before operating the kit, make sure your
vehicle is safely off the road and away
from moving traffic. Turn on the hazard
lights. •
Always set the parking brake to ensure
the vehicle doesn't move unexpectedly.
• Do not remove any foreign objects, such
as nails or screws, from the tire.
• When using the kit, leave the engine
running (only if the vehicle is outdoors or
in a well-ventilated area) so the
compressor does not drain the vehicle's
battery.
• Do not allow the compressor to operate
continuously for more than 15 minutes.
This will help prevent the compressor
from overheating.
• Never leave the kit unattended during
operation.
• Sealant compound contains latex. Those
with latex sensitivities should use
appropriate precautions to avoid an
allergic reaction.
• Keep the kit away from children.
• Only use the kit when the ambient
temperature is between -22°F (-30°C) and
158°F (70°C)
. •
Only use the sealing compound before
the use-by date. The use-by date is on a
label on the sealant canister and can be
seen through the rectangular viewing
window on the bottom of the compressor.
Check the use-by date regularly and
replace the canister after four years of
non-use.
• Do not store the kit unsecured inside the
passenger compartment of the vehicle
as it may cause injury during a sudden
stop or crash. Always store the kit in its
original location.
• After sealant use, the tire pressure
monitoring system sensor and valve stem
on the wheel must be replaced by an
authorized Ford dealer.
• Operating the kit could cause an
electrical disturbance in radio, CD, and
DVD player operation. * When inflation only is required for
a tire or other objects, the selector
must be in the Air position.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Wheels and TiresE175978
What to do when a Tire Is Punctured
A tire puncture within the tire's tread area
can be repaired in two stages with the kit:
•
In the first stage, the tire will be reinflated
with a sealing compound and air. After
the tire has been inflated, you will need
to drive the vehicle about 3.7 mi (6 km)
to distribute the sealant in the tire.
• In the second stage, you will need to
check the tire pressure and adjust, if
necessary, to the vehicle's specified tire
inflation pressure.
First Stage: Reinflating the Tire with
Sealing Compound and Air WARNING
Do not stand directly beside the tire
while the compressor is operating. This
could cause personal injury if the tire bursts. Note:
If the tire does not inflate to the
recommended tire pressure within 15
minutes, stop and call roadside assistance. WARNINGS
Watch the sidewall of the tire when
inflating. If any cracks, bumps or similar
damage appears, switch the compressor off
and let the air out by means of the pressure
relief valve. Do not continue driving with this
tire. This could cause loss of vehicle control. Do not run the engine when operating
the air compressor unless the vehicle
is outdoors or in a well-ventilated area. Preparation: Park the vehicle in a safe, level
and secure area, away from moving traffic.
Turn the hazard lights on. Apply the parking
brake and turn the engine off. Inspect the
flat tire for visible damage.
Sealant compound contains latex. Use
appropriate precautions to avoid any allergic
reactions.
Do not remove any foreign object that has
pierced the tire. If a puncture is located in
the tire sidewall, stop and call roadside
assistance.
1.
Remove the valve cap from the tire valve. 2. Unwrap the dual purpose hose (black
tube) from the back of the compressor
housing.
3. Fasten the hose to the tire valve by turning the connector clockwise. Tighten
the connection securely.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Wheels and Tires
Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio adjustments.
The audio control settings on your cell
phone may be affecting SYNC 3
performance.
There is background noise
during a phone call.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
Possible cell phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Make sure that the microphone for SYNC 3 is not set to off. Look for
the microphone icon on the phone screen.
To restart your system, shut down the engine, open and close the
door, and then lock the door and wait for 2-3 minutes. Make sure that
your SYNC 3 screen is black and the lighted USB port is off.
The system may need to be restarted.
During a call, I cannot hear
the other person and they
cannot hear me.
Check your cell phone's compatibility.
This is a cell phone-dependent feature.
SYNC 3 is not able to
download my phonebook. Make sure you allow SYNC 3 to retrieve contacts from your phone.
Refer to your cell manual.
Possible cell phone malfunction. You must switch on your cell phone and the automatic phonebook
download feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,
then try again.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing SYNC™ 3
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are flushed only with
new fluid that is the same as that required
to fill and operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
A
A/C
See: Climate Control...........................................134
About This Manual............................................7
ABS See: Brakes...........................................................188
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................188
Accessories....................................................491 Exterior Style........................................................491
Interior Style..........................................................491
Lifestyle..................................................................491
Peace of Mind......................................................491
Accessories See: Replacement Parts Recommendation.....13
ACC See: Using Adaptive Cruise Control..............216
Active Park Assist.........................................203 Deactivating the Active Park Assist
Feature.............................................................209
Parallel Parking, Perpendicular Parking, Parallel Park Out Assist................................203
Troubleshooting the System...........................209
Adaptive Headlamps.....................................89
Adjusting the Headlamps............................315 Horizontal Aim Adjustment...............................316 Vertical Aim Adjustment....................................315
Adjusting the Steering Wheel......................78 Power Tilt and Telescope Steering
Column................................................................78
AFS See: Adaptive Headlamps..................................89
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control...........................................134
Air Filter See: Changing the Engine Air Filter...............319
Alarm See: Anti-Theft Alarm...........................................76
All-Wheel Drive
..............................................179
Ambient Lighting............................................92
Anti-Theft Alarm..............................................76
Arming the Alarm..................................................77
Disarming the Alarm.............................................77
Appendices....................................................527
Apps
.................................................................454
........................................................................\
.........454
SiriusXM Traffic and Travel Link.....................456
Audible Warnings and Indicators..............107 Headlamps On Warning Chime.......................
107
Key in Ignition Warning Chime.........................107
Keyless Warning Alert........................................107
Parking Brake On Warning Chime
..................107 Audio Control
...................................................79
Seek, Next or Previous........................................79
Audio System
................................................386
General Information...........................................386
Audio Unit - Vehicles With: Premium AM/ FM/CD...........................................................387
Auto Hold.........................................................191 Using Auto Hold..................................................193
Autolamps.........................................................85 Windshield Wiper Activated Headlamps........86
Automatic Climate Control..........................134 Automatic Fan Settings......................................136
Automatic High Beam Control
....................88
Activating the System..........................................89
Manually Overriding the System......................89
Automatic Transmission...............................173 Automatic Transmission Adaptive
Learning.............................................................177
Brake-Shift Interlock Override.........................176
If Your Vehicle Gets Stuck In Mud or Snow...................................................................177
Push Button Shift Transmission........................173
SelectShift Automatic ™ Transmission.............175
Automatic Transmission Fluid Check............................................................307
6F35/HF35 transmission..................................307
6F50/6F55 Transmission.................................308
Autowipers.......................................................82
551
MKZ (CC9) Canada/United States of America, enUSA, First Printing Index