Towing
Towing a Trailer.............................................249
Recommended Towing Weights..............250
Essential Towing Checks...........................252
Towing the Vehicle on Four Wheels
.......254
Driving Hints
Breaking-In....................................................256
Economical Driving
......................................256
Driving Through Water
...............................256
Floor Mats
.......................................................257
Roadside Emergencies
Roadside Assistance
...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Post-Crash Alert System.............................264
Transporting the Vehicle............................264
Towing Points
................................................265
Customer Assistance
Getting the Services You Need
................267 In California (U.S. Only)...............................268
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................269
Utilizing the Mediation/Arbitration Program (Canada Only)...........................................270
Getting Assistance Outside the U.S. and Canada.........................................................271
Ordering Additional Owner's Literature....................................................272
Reporting Safety Defects (U.S. Only).......273
Reporting Safety Defects (Canada Only)............................................................273
Fuses
Fuse Specification Chart
............................275
Changing a Fuse..........................................292
Maintenance
General Information
....................................295
Opening and Closing the Hood...............295
Under Hood Overview - 2.0L
....................297
Under Hood Overview - 3.0L....................299
Engine Oil Dipstick - 2.0L............................301
Engine Oil Dipstick - 3.0L............................301 Engine Oil Check..........................................301
Oil Change Indicator Reset.......................302
Engine Coolant Check................................303
Automatic Transmission Fluid Check......307
Brake Fluid Check..........................................311
Washer Fluid Check......................................312
Fuel Filter
.........................................................312
Changing the 12V Battery...........................312
Checking the Wiper Blades........................314
Changing the Wiper Blades........................314
Adjusting the Headlamps............................315
Changing a Bulb
............................................316
Bulb Specification Chart..............................316
Changing the Engine Air Filter..................319
Vehicle Care
General Information.....................................320
Cleaning Products
.......................................320
Cleaning the Exterior
....................................321
Waxing............................................................322
Cleaning the Engine....................................322
Cleaning the Windows and Wiper Blades.........................................................323
4
MKZ (CC9) Canada/United States of America, enUSA, First Printing Table of Contents
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
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MKZ (CC9) Canada/United States of America, enUSA, First Printing IntroductionE162384 E71340
Potential causes
Condition
· There are no MyKeys programmed to the vehicle. See Creating a
MyKey (page 61).
· An admin transmitter is present when you started your vehicle.
For vehicles with keyless start: No MyKey restrictions are available
when starting the vehicle. · There are no MyKeys programmed to the vehicle.
See Creating a
MyKey (page 61).
· The key or transmitter used to start the vehicle does not have admin
privileges.
I cannot clear the MyKeys.
· No MyKeys are created.
See Creating a MyKey (page 61).
· Purchase a new key or tranmitter from your authorized dealer.
I lost the only admin key.
· Program a spare key or transmitter. You may need to see your
authorized dealer.
See Passive Anti-Theft System (page 75).
I lost a key.
· The MyKey user is not using the MyKey.
MyKey distances do not accumulate.
· An admin key holder cleared the MyKeys and created new MyKeys.
· The key system has been reset.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing MyKey™
Resetting the Power Decklid
The decklid may not operate correctly and
you may need to reset it if:
•
The vehicle battery charge is low.
• You disconnect the battery.
• You manually close the decklid and leave
it unlatched.
To reset the power decklid:
1. Disconnect the battery for 20 seconds then reconnect the battery.
2. Manually close the decklid making sure it is fully closed.
3. Power open the decklid using the remote
control or instrument panel button.
KEYLESS ENTRY
SECURICODE™ KEYLESS ENTRY
KEYPAD
The keypad is located near the driver
window. It is invisible until touched and then
it lights up so you can see and touch the
appropriate buttons. Note:
If you enter your entry code too fast
on the keypad, the unlock function may not
work. Re-enter your entry code more slowly. You can use the keypad to:
•
lock or unlock the doors
• recall memory seat and mirror positions
• program and erase personal entry codes
• arm and disarm the anti-theft alarm
• release the trunk. Note:
The keypad will not operate a power
decklid.
You can operate the keypad with the
factory-set 5-digit entry code. The code is
located on the owner’ s wallet card in the
glove box and is available from an authorized
dealer. You can also create up to five of your
own 5-digit personal entry codes.
Programming a Personal Entry Code
To create your own personal entry code:
1. Enter the factory-set code.
2. Press 1·2 on the keypad within five
seconds.
3. Enter your personal 5-digit code. You must enter each number within five
seconds of each other.
4. Press 1·2 on the keypad to save personal
code 1.
The doors will lock then unlock to confirm
that programming was successful.
To program additional personal entry codes,
repeat Steps 1-3, then for Step 4:
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MKZ (CC9) Canada/United States of America, enUSA, First Printing LocksE138637
To adjust:
•
Tilt: press the top or bottom of the
control.
• Telescope: press the front or rear of the
control.
The steering column sets a stopping position
just short of the end of the column position
to prevent damage to the steering column.
A new stopping position sets if the steering
column encounters an object when tilting or
telescoping.
To reset the steering column to its normal
stopping position:
1. Press the steering column control again after encountering the new stopping
position.
2. Continue pressing the control until it reaches the end of the column position.
A new stopping position is set. The next time
you tilt or telescope the steering column, it
will stop just short of the end of the column
position. Memory Feature
You can save and recall the steering column
position with the memory function. See
Memory Function (page 145).
Note: Pressing the adjustment control during
memory recall cancels the operation. The
column responds to the adjustment control.
Easy Entry and Exit Feature
When you switch the ignition off, the steering
column will move to the full up position to
allow extra room to exit your vehicle. The
column will return to the previous setting
when you switch the ignition on. You can
enable or disable this feature in the
information display.
See Information
Displays (page 108).
AUDIO CONTROL
(If Equipped)
You can operate the following functions with
the control: Volume up.
A
Volume down.
B
Seek up or next.
C
Seek down or previous.
D
Mute.E
Seek, Next or Previous
Press the seek button to:
• Tune the radio to the next or previous
stored preset.
• Play the next or the previous track.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Steering WheelE145979
Loose Mirror
If your power-folding mirrors are manually
folded, they may not work properly even
after you re-position them. You need to reset
them if:
•
The mirrors vibrate when you drive.
• The mirrors feel loose.
• The mirrors do not stay in the folded or
unfolded position.
• One of the mirrors is not in its normal
driving position.
To reset the power-fold feature, use the
power-folding mirror control to fold and
unfold the mirrors. You may hear a loud noise
as you reset the power-folding mirrors. This
sound is normal. Repeat this process as
needed each time the mirrors are manually
folded.
Heated Exterior Mirrors
See Heated Windows and Mirrors (page
137). Memory Mirrors
You can save and recall the mirror positions
through the memory function. See Memory
Function
(page 145).
Auto-Dimming Feature
(If Equipped)
The driver exterior mirror automatically dims
when the interior auto-dimming mirror turns
on.
Signal Indicator Mirrors
The outer portion of the appropriate mirror
housing blinks when you switch on the
direction indicator.
Lincoln Welcome Mat
Projection lights, on the bottom of the mirror
housings, project an image onto the ground
a short distance from the vehicle.
See
Lighting (page 85). Integrated Blind Spot Mirrors
(If Equipped) WARNING
Objects in the blind spot mirror are
closer than they appear.
Blind spot mirrors have an integrated convex
mirror built into the upper outboard corner
of the exterior mirrors. Their design can
increase your visibility along the side of your
vehicle.
Check the main mirror first before a lane
change, then check the blind spot mirror. If
no vehicles are present in the blind spot
mirror and the traffic in the adjacent lane is
at a safe distance, signal that you intend to
change lanes. Glance over your shoulder to
verify traffic is clear and carefully change
lanes.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Windows and Mirrors
Trip 1 & 2
Press and hold OK to reset the currently
displayed trip information. Trip 1 & 2
All value screen (Trip odometer, Average fuel economy, Trip Timer)
• Trip odometer — Shows your accumulated trip distance.
• Average fuel economy — Shows your average fuel economy for a given trip.
• Trip Timer— The timer stops when you switch off your vehicle and restarts when you \
restart your vehicle.
Fuel Economy
Use the left or right arrow buttons to choose
the desired fuel economy display. Fuel Economy
Instantaneous Fuel Economy
Average MPG
• Instantaneous Fuel Economy: This display shows a visual graph of your in\
stantaneous fuel economy.
• Average MPG — Shows your average fuel economy for a given trip.
Press and hold
OK to reset your current fuel economy information.
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Information Displays
Settings
Auto Highbeam Select time interval
Autolamp Delay
Daytime Lights
Welcome Lighting
Autolock
Locks
Autounlock
Mislock All doors or Driver door
Remote Unlock
Switches Inhibit
Autofold
Mirror
Hold OK to Initialize
Neutral Towing
Remaining Life XXX% - Hold OK to Reset
Oil Life
Enable Switch or Disable Switch
Power Decklid
Auto or Last Settings
Climate Control
Remote Start
Auto Heated or Off
Front Seats & Wheel
5, 10 or 15 minutes
Duration
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MKZ (CC9) Canada/United States of America, enUSA, First Printing Information Displays