Page 145 of 564
142
MKZ (CC9) Canada/United States of America, enUSA, First Printing SeatsE144632
Page 146 of 564
Power Lumbar Four-Way Power Lumbar (If Equipped)
Press to increase upper lumbar
only.
A
Press to decrease upper and lower
lumbar.
B
Press to increase lower lumbar
only.
C
Press to increase upper and lower
lumbar.
D Multi-Contour Front Seats With Active
Motion (If Equipped)
Note: The massage system will turn off after
20 minutes.
Note: The engine must be running or the
vehicle must be in accessory mode to
activate the seats.
Note: Allow a few seconds for any selection
to activate. The seatback and cushion
massage cannot function at the same time. 143
MKZ (CC9) Canada/United States of America, enUSA, First Printing SeatsE165608 E223345 E156301
Page 147 of 564

Lumbar and bolster mode
Massage mode
Upper lumbar
Back massage intensity adjustment
A
Lumbar decrease
Massage intensity decrease and off *
B
Lower lumbar**
Cushion massage intensity adjustment
C
Lumbar increase
Massage intensity increase
D
-
On and off
E
* The massage feature will default to an alternating massage mode with bac\
k massage intensity adjustment. The lumbar and bolster feature
will default to the middle lumbar mode.
** Press C a second time to adjust the back bolster. Press C a third time to adjust the cushion bolster.
You can also adjust this feature through the touchscreen. Press the Menu Settings icon, then
Vehicle. Choose Multi-Contour
Seats.
When switched on, the system displays
directions for you to adjust the lumbar
settings in your seat or to set the massage
function. To access and make adjustments to the
lumbar setting:
1. Choose the desired seat to adjust.
2. Press the + or - to adjust the lumbar
intensity.
To access and make adjustments to the
massage setting: 1. Press the Menu Settings icon, then
Vehicle. Choose Multi-Contour Seats.
2. Choose the desired seat to adjust.
3. Press OFF, LO or HI.
144
MKZ (CC9) Canada/United States of America, enUSA, First Printing SeatsE142607
Page 148 of 564

MEMORY FUNCTION (If Equipped)
WARNINGS
Before activating the seat memory,
make sure that the area immediately
surrounding the seat is clear of obstructions
and that all occupants are clear of moving
parts. Do not use the memory function when
your vehicle is moving.
This feature automatically recalls the position
of the following features:
•
Driver seat.
• Power mirrors.
• Power steering column.
The memory control is on the driver door. Saving a PreSet Position
1. Adjust the memory features to your
desired position.
2. Press and hold the SET button until you hear a single tone.
3. Press the desired preset button until you
hear a single tone.
You can save up to two preset memory
positions. You can save a memory preset at
any time.
Recalling a PreSet Position
Press and release the preset button
associated with your desired driving position.
The memory features move to the position
stored for that preset. Note:
A preset memory position can only be
recalled when the ignition is off, or when the
transmission is in park (P) or neutral (N) if the
ignition is on and the vehicle is not moving.
You can also recall a preset memory position
by:
• Pressing the unlock button on your
intelligent access key fob if it is linked to
a preset position.
• Unlocking the intelligent driver door
handle if a linked key fob is present.
• Entering a personal entry code on the
Securicode keypad.
See Locks (page
65).
Note: Using a linked key fob to recall your
memory position when the ignition is off
moves the seat to the Easy Entry position.
Note: Pressing any active memory feature
control - power seat, mirror, or steering
column (or any memory button) during a
memory recall cancels the operation.
145
MKZ (CC9) Canada/United States of America, enUSA, First Printing SeatsE223340
Page 149 of 564

Linking a PreSet Position to your
Remote Control or Intelligent Access
Key Fob
Your vehicle can save the preset memory
positions for up to two remote controls or
intelligent access (IA) keys.
After you have saved your desired memory
preset positions:
1.
Press and hold the desired preset button
for about three seconds until you hear a
single tone.
2. Within three seconds, press the lock button on the remote control you are
linking.
To unlink a remote control, follow the same
procedure – except in step 2, press the
unlock button on the remote control.
Note: If more than one linked remote control
or intelligent access key is in range, the
memory function moves to the settings of
the first key to initiate a memory recall. Easy Entry and Exit Feature
If you enable the easy entry and exit feature,
it automatically moves the driver seat
position rearward up to two inches (five
centimeters) when you switch the ignition
off.
The driver seat will return to the previous
position when you switch the ignition on.
You can enable or disable this feature in the
information display. See Information
Displays (page 108).
REAR SEATS
Note: Your vehicle may have split seatbacks
that you must fold individually.
Note: Make sure the center safety belt is
unbuckled before folding the seatback.
To lower the seat back(s) from inside the
vehicle, do the following: 1. Pull the handle to release the seatback.
2. Push the seatback forward.
146
MKZ (CC9) Canada/United States of America, enUSA, First Printing SeatsE144634
Page 150 of 564

3. Stow the safety belt in the stowage clip.
This will prevent the safety belt from
getting caught in the seat latch. When raising the seat back(s), make sure you
hear the seat latch into place.
HEATED SEATS
Front Seats
WARNING
People who are unable to feel pain to
their skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion or other
physical conditions, must exercise care when
using the heated seat. The heated seat may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion. This may cause the heated seat to
overheat. Do not puncture the seat with pins,
needles or other pointed objects. This may
damage the heating element which may
cause the heated seat to overheat. An
overheated seat may cause serious personal
injury. Do not do the following:
•
Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge. Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
147
MKZ (CC9) Canada/United States of America, enUSA, First Printing SeatsE164098 E146322
Page 151 of 564

Rear Seats
WARNING
Persons who are unable to feel pain to
the skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion, or other
physical conditions, must exercise care when
using the seat heater. The seat heater may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion, because this may cause the seat
heater to overheat. Do not puncture the seat
with pins, needles, or other pointed objects
because this may damage the heating
element which may cause the seat heater to
overheat. An overheated seat may cause
serious personal injury. Do not do the following:
•
Place heavy objects on the seat.
• Operate the seat heater if water or any
other liquid is spilled on the seat. Allow
the seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge.
The rear seat heat controls are located on
the rear of the center console. Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.The heated seat module resets at every
ignition run cycle. While the ignition is on,
press the high or low heated seat switch to
enable heating mode. When activated, they
will turn off automatically when you turn the
engine off.
CLIMATE CONTROLLED SEATS (If
Equipped)
Heated Seats
148
MKZ (CC9) Canada/United States of America, enUSA, First Printing SeatsE146322
Page 152 of 564

WARNING
People who are unable to feel pain to
their skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion or other
physical conditions, must exercise care when
using the heated seat. The heated seat may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion. This may cause the heated seat to
overheat. Do not puncture the seat with pins,
needles or other pointed objects. This may
damage the heating element which may
cause the heated seat to overheat. An
overheated seat may cause serious personal
injury. Do not do the following:
•
Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge. Touch the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
Cooled Seats
The cooled seats will only function when the
engine is running. To operate the cooled seats:
Press the cooled seat symbol to cycle
through the various cooling settings and off.
More indicator lights indicate cooler settings.
If the engine falls below 350 RPM while the
cooled seats are on, the feature will turn itself
off. You will need to reactivate it.
Climate controlled seat air filter
replacement
Your vehicle is equipped with lifetime air
filters that are integrated with the seats.
Regular maintenance or replacement is not
needed.
149
MKZ (CC9) Canada/United States of America, enUSA, First Printing SeatsE146322 E146309