Page 185 of 564

If Your Vehicle Goes Off the Edge of the
Pavement
•
If your vehicle goes off the edge of the
pavement, slow down, but avoid severe
brake application, ease the vehicle back
onto the pavement only after reducing
your speed. Do not turn the steering
wheel too sharply while returning to the
road surface.
• It may be safer to stay on the apron or
shoulder of the road and slow down
gradually before returning to the
pavement. You may lose control if you
do not slow down or if you turn the
steering wheel too sharply or abruptly.
• It often may be less risky to strike small
objects, such as highway reflectors, with
minor damage to your vehicle rather than
attempt a sudden return to the pavement
which could cause the vehicle to slide
sideways out of control or rollover.
Remember, your safety and the safety of
others should be your primary concern. If Your Vehicle Gets Stuck WARNINGS
Always set the parking brake fully and
make sure you shift the gearshift lever
to park (P). Switch the ignition off and remove
the key whenever you leave your vehicle. If the parking brake is fully released,
but the brake warning lamp remains
illuminated, the brakes may not be working
properly. Have your vehicle checked as soon
as possible. Do not spin the wheels at over 34 mph
(55 km/h). The tires may fail and injure
a passenger or bystander. Note:
Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a few minutes or damage to the transmission
and tires may occur or the engine may
overheat. If your vehicle gets stuck in mud or snow it
may be rocked out by shifting between
forward and reverse gears, stopping
between shifts, in a steady pattern. Press
lightly on the accelerator in each gear.
If your vehicle is equipped with
AdvanceTrac® with Roll Stability Control™, it
may be beneficial to disengage the
AdvanceTrac® with Roll Stability Control™
system while attempting to rock the vehicle.
Emergency Maneuvers
•
In an unavoidable emergency situation
where a sudden sharp turn must be
made, remember to avoid "over-driving"
your vehicle (that is, turn the steering
wheel only as rapidly and as far as
required to avoid the emergency).
Excessive steering will result in less
vehicle control, not more. Additionally,
smooth variations of the accelerator
and/or brake pedal pressure should be
utilized if changes in vehicle speed are
called for. Avoid abrupt steering,
182
MKZ (CC9) Canada/United States of America, enUSA, First Printing All-Wheel Drive
(If Equipped)
Page 186 of 564

acceleration or braking which could result
in an increased risk of loss of vehicle
control, vehicle rollover and/or personal
injury. Use all available road surface to
return the vehicle to a safe direction of
travel.
• In the event of an emergency stop, avoid
skidding the tires and do not attempt any
sharp steering wheel movements.
• If the vehicle goes from one type of
surface to another (that is, from concrete
to gravel) there will be a change in the
way the vehicle responds to a maneuver
(steering, acceleration or braking). Again,
avoid these abrupt inputs.
Sand
Most of the time traction control improves
tire traction by managing wheel slip through
Brake, Engine, and AWD calibrations.
However, during low speed driving, disabling
traction control in deep sand can help keep
the wheels moving to maintain vehicle
momentum. When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Avoid reducing the tire pressures but shift
to a lower gear and drive steadily through
the terrain. Apply the accelerator slowly and
avoid spinning the wheels.
Do not drive your vehicle in deep sand for
an extended period of time. This could cause
the AWD system to overheat and default to
front-wheel drive. If this occurs, an AWD OFF
message displays in the information display.
To resume normal AWD function as soon as
possible, stop the vehicle in a safe location
and stop the engine for at least 10 minutes.
After the engine has been restarted and the
AWD system has adequately cooled, the
AWD OFF message turns off and normal
AWD function returns. In the event the
engine is not stopped, the
AWD OFF
message turns off when the system cools
and normal AWD function returns.
When driving at slow speeds in deep sand
under high outside temperatures, use L (Low)
gear when possible. L (Low) gear operation
will maximize the engine and transmission
cooling capability. Under severe operating conditions, the A/C
may cycle on and off to protect overheating
of the engine.
Avoid excessive speed because vehicle
momentum can work against you and cause
the vehicle to become stuck to the point that
assistance may be required from another
vehicle. Remember, you may be able to back
out the way you came if you proceed with
caution.
Mud and Water
If you must drive through high water, drive
slowly. Traction or brake capability may be
limited.
When driving through water, determine the
depth; avoid water higher than the bottom
of the wheel rims (for cars) or the bottom of
the hubs (for trucks) (if possible) and proceed
slowly. If the ignition system gets wet, the
vehicle may stall.
183
MKZ (CC9) Canada/United States of America, enUSA, First Printing All-Wheel Drive
(If Equipped)
Page 187 of 564

Once through water, always try the brakes.
Wet brakes do not stop the vehicle as
effectively as dry brakes. Drying can be
improved by moving your vehicle slowly
while applying light pressure on the brake
pedal.
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even AWD vehicles can lose traction
in slick mud. As when you are driving over
sand, apply the accelerator slowly and avoid
spinning your wheels. If the vehicle does
slide, steer in the direction of the slide until
you regain control of the vehicle.
After driving through mud, clean off residue
stuck to rotating driveshafts and tires. Excess
mud stuck on tires and rotating driveshafts
causes an imbalance that could damage
drive components.
Note:
Driving through deep water may
damage the transmission.
If the front or rear axle is submerged in water,
have the power transfer unit (PTU) or rear
axle serviced by an authorized dealer. Driving on Hilly or Sloping Terrain
Note:
Avoid driving crosswise or turning on
steep slopes or hills. A danger lies in losing
traction, slipping sideways and possibly
rolling over. Whenever driving on a hill,
determine beforehand the route you will use.
Do not drive over the crest of a hill without
seeing what conditions are on the other side.
Do not drive in reverse over a hill without
the aid of an observer.
Although natural obstacles may make it
necessary to travel diagonally up or down a
hill or steep incline, you should always try to
drive straight up or straight down.
When climbing a steep slope or hill, start in
a lower gear rather than downshifting to a
lower gear from a higher gear once the
ascent has started. This reduces strain on
the engine and the possibility of stalling.
If you do stall out, do not try to turnaround
because you might roll over. It is better to
back down to a safe location. Apply just enough power to the wheels to
climb the hill. Too much power will cause the
tires to slip, spin or lose traction, resulting in
loss of vehicle control.
Descend a hill in the same gear you would
use to climb up the hill to avoid excessive
brake application and brake overheating. Do
not descend in neutral; instead, disengage
overdrive or manually shift to a lower gear.
When descending a steep hill, avoid sudden
hard braking as you could lose control. The
front wheels have to be turning in order to
steer the vehicle.
184
MKZ (CC9) Canada/United States of America, enUSA, First Printing All-Wheel Drive (If Equipped)E143949
Page 188 of 564

Your vehicle has anti-lock brakes, therefore
apply the brakes steadily. Do not “pump
” the
brakes.
Driving on Snow and Ice WARNING
If you are driving in slippery conditions
that require tire chains or cables, then
it is critical that you drive cautiously. Keep
speeds down, allow for longer stopping
distances and avoid aggressive steering to
reduce the chances of a loss of vehicle
control which can lead to serious injury or
death. If the rear end of your vehicle slides
while cornering, steer in the direction of the
slide until you regain control of your vehicle. Note:
Your vehicle may have original
equipment tires designed to optimize the
performance of your vehicle in dry or wet
summer road conditions. If your vehicle is
equipped with such tires, we recommend
using a dedicated set (all 4 tires) of winter
tires in snow and ice conditions. Do not mix
winter tires and performance tires between
axles or degraded traction and handling
characteristics could result. Note:
Excessive tire slippage can cause
driveline damage.
AWD vehicles have advantages over
two-wheel drive (2WD) vehicles in snow and
ice but can skid like any other vehicle.
Should you start to slide while driving on
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain
control.
185
MKZ (CC9) Canada/United States of America, enUSA, First Printing All-Wheel Drive (If Equipped)
Page 189 of 564

Direction of travel.
A
Steering wheel rotation.
B
Avoid sudden applications of power and
quick changes of direction on snow and ice.
Apply the accelerator slowly and steadily
when starting from a full stop.
Avoid sudden braking as well. Although an
AWD vehicle may accelerate better than a
two-wheel drive vehicle in snow and ice, it
won ’t stop any faster, because as in other
vehicles, braking occurs at all four wheels.
Do not become overconfident as to road
conditions.
Make sure you allow sufficient distance
between you and other vehicles for stopping.
Drive slower than usual and consider using
one of the lower gears. In emergency
stopping situations, apply the brake steadily.
Since your vehicle is equipped with a four
wheel (ABS), do not “pump ” the brakes. See
Hints on Driving With Anti-Lock Brakes
(page 188). Maintenance and Modifications
The suspension and steering systems on
your vehicle have been designed and tested
to provide predictable performance whether
loaded or empty and durable load carrying
capability. For this reason, Ford Motor
Company strongly recommends that you do
not make modifications such as adding or
removing parts (such as lowering kits or
stabilizer bars) or by using replacement parts
not equivalent to the original factory
equipment.
Any modifications to a vehicle that raise the
center of gravity can make it more likely the
vehicle will rollover as a result of a loss of
control. Ford Motor Company recommends
that caution be used with any vehicle
equipped with a high load or device (such
as ladder or luggage racks).
186
MKZ (CC9) Canada/United States of America, enUSA, First Printing All-Wheel Drive
(If Equipped)E223901
A
B
Page 190 of 564
Failure to maintain your vehicle properly may
void the warranty, increase your repair cost,
reduce vehicle performance and operational
capabilities and adversely affect driver and
passenger safety. Frequent inspection of
vehicle chassis components is recommended
if the vehicle is subjected to off-highway
usage.
187
MKZ (CC9) Canada/United States of America, enUSA, First Printing All-Wheel Drive (If Equipped)
Page 191 of 564

GENERAL INFORMATION
Note:
Occasional brake noise is normal. If a
metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
your vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Alloy Wheels
(page 327).
Note: Depending on applicable laws and
regulations in the country for which your
vehicle was originally built, your brake lamps
may flash during heavy braking. Following
this, your hazard lights may also flash when
your vehicle comes to a stop. See
Warning Lamps and
Indicators (page 103). Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal becomes
stuck or entrapped, apply steady and firm
pressure to the brake pedal to slow the
vehicle and reduce engine power. If you
experience this condition, apply the brakes
and bring your vehicle to a safe stop. Move
the transmission to park (P), switch the
engine off and apply the parking brake.
Inspect the accelerator pedal for any
interference. If none are found and the
condition persists, have your vehicle towed
to the nearest authorized dealer.
Brake Assist
Brake assist detects when you brake rapidly
by measuring the rate at which you press the
brake pedal. It provides maximum braking
efficiency as long as you press the pedal,
and can reduce stopping distances in critical
situations. Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking. This lamp momentarily illuminates
when you turn the ignition on. If
the light does not illuminate during
start up, remains on or flashes, the system
may be disabled. Have the system checked
by an authorized dealer. If the anti-lock brake
system is disabled, normal braking is still
effective. If the brake warning lamp
illuminates when you release the
parking brake, have the system
checked by an authorized dealer.
HINTS ON DRIVING WITH ANTI-
LOCK BRAKES
Note: When the system is operating, the
brake pedal may pulse and may travel
further. Maintain pressure on the brake
pedal. You may also hear a noise from the
system. This is normal.
188
MKZ (CC9) Canada/United States of America, enUSA, First Printing BrakesE144522 E144522
Page 192 of 564

The anti-lock braking system will not
eliminate the risks when:
•
You drive too closely to the vehicle in
front of you.
• Your vehicle is hydroplaning.
• You take corners too fast.
• The road surface is poor.
ELECTRIC PARKING BRAKE WARNING
Always set the parking brake and leave
your vehicle with the transmission in
park (P). Note:
When you apply the electric parking
brake in certain conditions, for example on
a steep hill, the electric parking brake may
reapply the brakes within three to ten
minutes. As a result, you may notice various
noises when you apply and release the
electric parking brake. This is normal and no
cause for concern. The electric parking brake replaces the
conventional handbrake. The operating
switch is on the instrument panel to the left
of the steering wheel.
Applying the electric parking brake WARNING
The brake system warning lamp will
flash when applying the electric
parking brake. If the brake system warning
lamp continues to flash there could be a
problem with your electric parking brake.
Have your vehicle checked as soon as
possible. Note:
The brake system warning lamp
illuminates for 10 seconds if you switch the
ignition off after you apply the electric
parking brake, or you apply the electric
parking brake after you switch the ignition
off.
Note: The electric parking brake will not
automatically apply. You must apply the
electric parking brake using the electric
parking brake switch. Pull the switch to apply the electric parking
brake.
The brake system warning lamp flashes for
about two seconds and then illuminates to
confirm that you have applied the electric
parking brake. See Information Displays
(page 108).
189
MKZ (CC9) Canada/United States of America, enUSA, First Printing BrakesE228837