Pre-Collision Assist......................................244
Drive Control..................................................247
Load Carrying
Load Limit.......................................................249
Towing
Towing a Trailer
.............................................254
Towing the Vehicle on Four Wheels
.......254
Driving Hints
Breaking-In....................................................256
Economical Driving
......................................256
Driving Through Water
...............................256
Floor Mats
.......................................................257
Roadside Emergencies
Roadside Assistance
...................................259
Hazard Warning Flashers...........................260
Fuel Shutoff...................................................260
Jump Starting the Vehicle...........................261
Collision, Damage or Fire Event...............264
Post-Crash Alert System............................265 Transporting the Vehicle............................266
Towing Points................................................267
Customer Assistance
Getting the Services You Need
................268
In California (U.S. Only)...............................269
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................270
Utilizing the Mediation/Arbitration Program (Canada Only)
............................................271
Getting Assistance Outside the U.S. and Canada........................................................272
Ordering Additional Owner's Literature....................................................273
Reporting Safety Defects (U.S. Only)
.......274
Reporting Safety Defects (Canada Only)............................................................274
Fuses
Fuse Specification Chart............................276
Changing a Fuse..........................................293
Maintenance
General Information....................................296 Opening and Closing the Hood...............296
Under Hood Overview................................297
Engine Oil Dipstick......................................299
Engine Oil Check.........................................299
Oil Change Indicator Reset.......................300
Engine Coolant Check................................300
Automatic Transmission Fluid Check......305
Brake Fluid Check.......................................305
Washer Fluid Check....................................306
Fuel Filter.......................................................306
Changing the 12V Battery..........................306
Checking the Wiper Blades.......................308
Changing the Wiper Blades
......................308
Adjusting the Headlamps
..........................309
Changing a Bulb
............................................310
Bulb Specification Chart
..............................310
Changing the Engine Air Filter...................313
Vehicle Care
General Information
......................................314
Cleaning Products.........................................314
Cleaning the Exterior
....................................315
Waxing..............................................................316
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Cabin air filter
Check fuel cap Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing IntroductionE162384 E71340
Brake System
Lights when you engage the
parking brake with the ignition on.
If it lights when you are driving,
check that the parking brake is not on. If the
parking brake is not on, this Brake System
lamp indicates low brake fluid level or a
brake system malfunction. Have an
authorized dealer check the system
immediately. WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance may occur.
It will take you longer to stop your vehicle.
Have an authorized dealer check the system
immediately. Driving extended distances with
the parking brake engaged can cause brake
failure and the risk of personal injury. Cruise Control (If Equipped)
Lights when you switch on cruise
control. Direction Indicator Lights when the left or right turn
signal or the hazard warning
flasher is switched on. If the
indicators stay on or flash faster, check for a
burned-out bulb.
See Changing a Bulb
(page 310).
Door Ajar Lights when the ignition is on and
any door is not completely closed.
EcoSelect Lights when you switch on this
feature.
See EcoSelect (page 171).
Electric Park Brake Lights or flashes when the electric
parking brake malfunctions.Engine or Motor Coolant Temperature Lights when the engine or motor
cooling system is overheating.
Stop your vehicle in a safe place
and have an authorized dealer check the
system.
Engine Oil If it lights with the engine running
or when you are driving, this
indicates a malfunction. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Check the engine oil
level.
See Engine Oil Check (page 299).
Note: Do not resume your trip if it lights, even
if the oil level is correct. Have an authorized
dealer check the system immediately.
Fasten Seatbelt Lights and a chime sounds to
remind you to fasten your seatbelt.
See Seatbelt Reminder (page 39).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Instrument ClusterE144522 E71340 E194390 E146190
Display/Trip
Use the up or down arrow buttons
to choose between the following
display options.
Note:The cluster will remember the menu
level 2 state when the individual key state
is changed from the RUN position to the OFF
position. Display/Trip
Menu level 5
Menu level 4
Menu level 3
Menu level 2
—
—
—
Speedometer
—
—
Help
Engage
Split Power + Avg Fuel Economy + Instantaneous Fuel Gauge + Fuel Gauge)
—
—
Help
Empower
(Power with engine on/off threshold
+ Avg Fuel Economy + Instantaneous Fuel Gauge + Fuel Gauge)
Average Fuel
Average Fuel
Change MyView
MyView
(MyView + Fuel Gauge) Instantaneous Fuel
Split Power
Coolant Temp.
Power + Threshold
Accessory Power
Tach rpm x1000
Trip 1
Accessory Power
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Information DisplaysE144639
Engage
Engage provides separate gauges for engine
power and high voltage battery power in
kilowatts (kW). The engine power gauge fill
is white and the high voltage battery power
gauge fill is blue. You can also see an
instantaneous fuel economy gauge. When
your vehicle is operating on battery power
only, you will see EV displayed and the
gauges will appear in blue.
Note:
Hold OK to reset average fuel
economy.
Empower
Empower provides a power demand gauge
in kilowatts (kW) which includes an engine
on or off threshold.
• When your vehicle is operating with
battery power only (below the threshold),
you will see EV displayed and the gauge
fill is blue.
• When your vehicle is operating with both
the engine and the high voltage battery
providing power the gauge fill is white. •
When power demand surpasses the
amber indicator, this level of demand and
associated fuel economy displays in
amber.
• When the engine is on, reducing power
demand to less than the threshold will
allow the engine to turn off.
You can also see an instantaneous fuel
economy gauge.
Note: Hold OK to reset average fuel
economy.
MyView
You can choose what to display in this view.
Selecting
Change MyView in the options
menu allows you to scroll through two
columns of content choices.
• Press the up or down arrow to view
content.
• Press OK to save your selected content
• You must select content in both columns
before you can save your new MyView. Unique content available in MyView:
•
Accessory Power— Indicates electrical
power demands from your vehicle ’s
accessory systems. Accessories use
power but do not contribute to propelling
your vehicle. The gauge separately
displays power demand in kilowatts (kW)
for climate and other accessories.
Climate includes the power being used
by high voltage climate control
components such as the electric A/C
compressor. Other includes all power
being used by the low voltage
accessories (cabin fans, headlights and
heated seats).
• Coolant Temp – Indicates engine coolant
temperature. At normal operating
temperature, the level indicator will be
white and will be in the normal range
(between H and C). If the engine coolant
temperature exceeds the normal range,
the level indicator will change to red to
indicate that the engine is overheating.
Stop your vehicle as soon as safely
possible, turn your vehicle off and let the
engine cool.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Information Displays
Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warningstays on or continues to come on with your engine running, contact your \
authorized dealer as soon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less. See Engine Oil Check (page 299).
Change Engine Oil Soon
Displayed when the oil life left reaches 0%.
See Engine Oil Check (page 299).
Oil Change Required
Indicates the brake fluid level is low and the brake system should be inspected immediately.See
Brake Fluid Check (page 305).
Brake Fluid Level Low
Displays when the brake system needs servicing. Stop the vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessively high. Stop the vehicle in a safeplace and contact your authorized dealer.
Engine Coolant Over Temperature
Displays when the motor electronics are overheating. Stop the vehicle as soon as safely possible,
turn off the vehicle and let it cool. If the warning stays on or continu\
es to come on, contact yourauthorized dealer as soon as possible.
Motor Coolant Over Temperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level Low
Displays when the engine has reduced power in order to help reduce high \
coolant temperatures.
Power Reduced to Lower Engine Temp
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Information Displays
The heater acts as a starting aid by warming
the engine coolant. This allows the climate
control system to respond quickly. The
equipment includes a heater element
(installed in the engine block) and a wire
harness. You can connect the system to a
grounded 120-volt AC electrical source.
We recommend that you do the following for
a safe and correct operation:
•
Use a 16-gauge outdoor extension cord
that is product certified by Underwriter’ s
Laboratory (UL) or Canadian Standards
Association (CSA). This extension cord
must be suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords. •
Make sure that when in operation, the
extension cord plug and heater cord plug
connections are free and clear of water.
This could cause an electric shock or fire.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the electrical
hookup once the system has been
operating for approximately 30 minutes.
• Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is checked
for proper operation before winter.
Using the Engine Block Heater
Make sure the receptacle terminals are clean
and dry prior to use. Clean them with a dry
cloth if necessary. The heater uses 0.4 to 1.0 kilowatt-hours of
energy per hour of use. The system does not
have a thermostat. It achieves maximum
temperature after approximately three hours
of operation. Using the heater longer than
three hours does not improve system
performance and unnecessarily uses
electricity.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Starting and Stopping the Engine
Answer
Question
In order to make sure that the climate control system can begin heatingthe cabin or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot.
Keeping the engine on is required to maintain the correct coolant temperature.
Why does my engine stay on when it is extremely cold outside?
Your vehicle's engine and transmission are designed to deliver thepower you need at the most efficient engine speed. This may be
higher than expected during heavy accelerations, and may fluctuate when driving at a steady speed. These are characteristics of the
Atkinson engine cycle and the transmission technology that help maximize your hybrid's fuel economy.
Why does my engine rev up so high sometimes when I accelerate?
The fan noise comes from a fan located next to the high voltage
battery pack. This fan turns on when the battery requires cooling air. The fan speed, and associated noise level, will change according to
the amount of cooling required to maintain good performance. Main- taining the battery temperature at optimal conditions also prolongs
the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear of my hybrid?
Change the engine oil every 10000 miles (16000 kilometers) or onceper year under normal operating conditions.
What is the engine oil change service interval?
Your hybrid vehicle can use E15 (15% ethanol, 85% gasoline) fuel, butyou may notice slightly reduced fuel economy because ethanol
contains less energy per gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how will it affect my fuel
economy?
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Unique Driving Characteristics