Security
Passive Anti-Theft System............................74
Anti-Theft Alarm..............................................75
Steering Wheel
Adjusting the Steering Wheel......................77
Audio Control
...................................................78
Voice Control...................................................79
Cruise Control
..................................................79
Information Display Control
.........................79
Heated Steering Wheel
................................80
Wipers and Washers
Windshield Wipers
...........................................81
Autowipers........................................................81
Windshield Washers
.......................................83
Lighting
Lighting Control...............................................84
Autolamps
.........................................................84
Instrument Lighting Dimmer
........................85
Headlamp Exit Delay.....................................86
Daytime Running Lamps...............................86 Automatic High Beam Control.....................87
Adaptive Headlamps
.....................................88
Direction Indicators........................................89
Welcome Lighting...........................................90
Interior Lamps
..................................................90
Ambient Lighting
..............................................91
Windows and Mirrors
Power Windows..............................................92
Global Opening and Closing.......................93
Exterior Mirrors
................................................93
Interior Mirror...................................................96
Sun Visors
.........................................................97
Sun Shades
......................................................97
Moonroof...........................................................97
Instrument Cluster
Gauges............................................................100
Warning Lamps and Indicators..................103
Audible Warnings and Indicators..............107
Information Displays
General Information......................................108 Information Messages
..................................119
Climate Control
Automatic Climate Control..........................138
Hints on Controlling the Interior Climate.........................................................140
Heated Windows and Mirrors
.....................141
Cabin Air Filter...............................................142
Remote Start
...................................................142
Seats
Sitting in the Correct Position
....................143
Head Restraints
.............................................143
Power Seats
....................................................145
Memory Function..........................................149
Rear Seats
.......................................................150
Heated Seats...................................................151
Climate Controlled Seats............................152
Rear Seat Armrest.........................................154
Universal Garage Door Opener
Universal Garage Door Opener................155
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Cleaning the Engine.....................................316
Cleaning the Windows and Wiper Blades..........................................................317
Cleaning the Interior.....................................317
Cleaning the Instrument Panel and Instrument Cluster Lens
..........................319
Cleaning Leather Seats..............................320
Repairing Minor Paint Damage
.................320
Cleaning the Alloy Wheels.........................321
Vehicle Storage
.............................................321
Wheels and Tires
Tire Sealant and Inflator Kit.......................324
Tire Care..........................................................331
Using Summer Tires....................................345
Using Snow Chains
......................................346
Tire Pressure Monitoring System
.............347
Technical Specifications.............................352
Capacities and Specifications
Engine Specifications
..................................354
Motorcraft Parts
............................................355
Vehicle Identification Number..................356 Vehicle Certification Label
.........................356
Transmission Code Designation
...............357
Capacities and Specifications...................358
Audio System
General Information.....................................363
Audio Unit - Vehicles With: Premium AM/ FM/CD.........................................................364
Media Hub......................................................366
SYNC™ 3
General Information
.....................................367
Home Screen
................................................384
Using Voice Recognition............................385
Entertainment................................................396
Climate............................................................409
Phone
...............................................................413
Navigation.......................................................421
Electric Vehicle Information
........................431
Apps
.................................................................438
Settings...........................................................442
SYNC™ 3 Troubleshooting
..........................458 Accessories
Accessories....................................................475
Lincoln Protect
Lincoln Protect...............................................477
Scheduled Maintenance
General Maintenance Information...........479
Normal Scheduled Maintenance..............484
Special Operating Conditions Scheduled
Maintenance.............................................486
Scheduled Maintenance Record..............489
Appendices
End User License Agreement..................509
Type Approvals
.............................................528
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents
Heated windshield
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Ford Motor Company (Ford of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford of
Canada, in Canada) may, where permitted
by law, use vehicle diagnostic information
for vehicle improvement or with other
information we may have about you, (e.g.,
your contact information), to offer you
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Introduction E161353 E139213 E167012 E138639
SAFETY CANOPY™
WARNINGS
Do not place objects or mount
equipment on or near the headliner at
the siderail that may come into contact with
a deploying curtain airbag. Failure to follow
these instructions may increase the risk of
personal injury in the event of a crash. Do not lean your head on the door. The
curtain airbag could injure you as it
deploys from the headliner. Do not attempt to service, repair, or
modify the curtain airbags, its fuses,
the A, B, or C pillar trim, or the headliner on
a vehicle containing curtain airbags as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. All occupants of your vehicle including
the driver should always wear their
safety belts even when an airbag
supplemental restraint system and curtain
airbag is provided. Failure to properly wear
your safety belt could seriously increase the
risk of injury or death. WARNINGS
To reduce risk of injury, do not obstruct
or place objects in the deployment
path of the curtain airbag. If the curtain airbags have deployed,
the curtain airbags will not function
again. The curtain airbags (including the A,
B and C pillar trim and headliner) must be
inspected and serviced by an authorized
dealer. If the curtain airbag is not replaced,
the unrepaired area will increase the risk of
injury in a crash. The Safety Canopy will deploy during
significant side crashes or when a certain
likelihood of a rollover event is detected by
the rollover sensor. The Safety Canopy is
mounted to the roof side-rail sheet metal,
behind the headliner, above each row of
seats. In certain sideways crashes or rollover
events, the Safety Canopy will be activated,
regardless of which seats are occupied. The
Safety Canopy is designed to inflate between
the side window area and occupants to
further enhance protection provided in side
impact crashes and rollover events. The system consists of the following:
•
Safety canopy curtain airbags located
above the trim panels over the front and
rear side windows identified by a label
or wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment · Crash sensors and monitoring
system with a readiness indicator.
See Crash Sensors and Airbag
Indicator (page 51).
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Status
LED.
Remote start orextension
successful.
Solid green.
Remote stop
successful; vehicle off.
Solid red.
Remote start or stopfailed.
Blinking red.
Waiting for statusupdate.
Blinking green.
Remote Starting your Vehicle
Note: You must press each button within
three seconds of each other. Your vehicle
will not remote start if you do not follow this
sequence. The label on your transmitter details the
starting procedure.
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The
exterior lamps flash twice.
A tone sounds if the system fails to start,
unless quiet start is on. Quiet start runs the
blower fan at a slower speed to reduce
noise. You can switch this feature on or off
in the information display. See General
Information (page 108).
Note: You must press the push button
ignition switch on the instrument panel once
while applying the brake pedal before
driving your vehicle. The power windows do not work during
remote start and the radio does not turn on
automatically.
The parking lamps remain on and your
vehicle will run for 5, 10 or 15 minutes,
depending on the setting.
Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running. If
the duration is set to 10 minutes, the duration
extends by another 10 minutes. For example,
if your vehicle had been running from the
first remote start for 5 minutes, your vehicle
continues to run now for a total of 20
minutes. You can extend the engine running
time duration to a maximum of 30 minutes.
Wait at least five seconds before remote
starting after the engine stops running.
Turning Your Vehicle Off After Remote
Starting
Press the button once. Your
vehicle and the parking lamps turn
off.
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POWER WINDOWS
WARNINGS
Do not leave children unattended in
your vehicle and do not let them play
with the power windows. They may seriously
injure themselves. When closing the power windows, you
should verify they are free of
obstructions and make sure that children and
pets are not in the proximity of the window
openings. Note:
Window operation may stop or delay
during low battery conditions and engine
re-cranking. It will resume after the engine
starts. Note:
You may hear a pulsing noise when
just one of the windows are open. Lower the
opposite window slightly to reduce this
noise.
Press the switch to open the window.
Lift the switch to close the window.
One-Touch Down
Press the switch fully and release it. Press
again or lift it to stop the window.
One-Touch Up
Lift the switch fully and release it. Press or
lift it again to stop the window. Bounce-Back
The window will stop automatically while
closing. It will reverse some distance if there
is an obstacle in the way.
Overriding the Bounce-Back Feature
WARNING
When you override the bounce-back
feature, the window will not reverse if
it detects an obstacle. Take care when
closing the windows to avoid personal injury
or damage to your vehicle. Pull up the window switch and hold within
two seconds of the window reaching the
bounce-back position. The window will travel
up with no bounce-back protection. The
window will stop if you release the switch
before the window closes fully.
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Window Lock
Press the control to lock or unlock the rear
window controls. It will illuminate when you
lock the rear window controls.
Accessory Delay
You can use the window switches for several
minutes after you switch the ignition off or
until you open either front door.
GLOBAL OPENING AND CLOSING
You can use the remote control to operate
the windows with the ignition off. Note:
You can enable or disable this feature
in the information display or see an
authorized dealer. See General Information
(page 108).
Note: To operate this feature, accessory
delay must not be active.
Opening the Windows
You can only open the windows for a short
time after you unlock your vehicle with the
remote control. After you unlock your vehicle,
press and hold the remote control unlock
button to open the windows and vent the
moonroof. Release the button once
movement starts. Press the lock or unlock
button to stop movement.
Closing the Windows WARNING
When closing the windows and
moonroof, you should verify they are
free of obstructions and make sure that
children and pets are not in the proximity of
the window openings. To close the windows and moonroof, press
and hold the remote control lock button.
Release the button once movement starts.
Press the lock or unlock button to stop
movement.
EXTERIOR MIRRORS
Power Exterior Mirrors
WARNING
Do not adjust the mirrors when your
vehicle is moving.
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Left-hand mirror.
A
Adjustment control.
B
Right-hand mirror.
C
To adjust a mirror:
1. Select the mirror you want to adjust. The
control illuminates.
2. Adjust the position of the mirror.
3. Press the mirror switch again. Fold-Away Exterior Mirrors
Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when returning the mirror
to its original position.
Auto-Folding Mirrors (If Equipped)
The exterior mirrors automatically fold in
toward the glass after you place the
transmission into park (P), turn off the vehicle,
open and close the driver's side door and
lock the vehicle. The exterior mirrors
automatically unfold and return to their
driving position after you unlock the vehicle
and open and close the driver's side door.
You can switch this feature on and off
through the information display. See General
Information
(page 108). You can fold the mirrors on demand by
pressing the power-folding mirror control
located on the door. The control lights and
the mirrors fold in toward the glass. Press
the control again to unfold the mirrors. The
control light turns off.
Note:
If you use the power-folding control to
fold the mirrors on demand and the auto fold
feature is switched on, you must use the
control again to unfold them.
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